Buick Regal Complaints

3,261 consumer complaints on file.

#11428955August 13, 2021
EXTERIOR LIGHTING
Headlight housing leaks water into headlight. This appears to be a problem with this vehicle as I read numerous complaints about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428764August 11, 2021
ENGINE
After buying car from Car dealer named Carizona in Mesa Arizona. 1 week later car needs new engine. Initially message appeared stating Engine Performance reduced after leaving the car dealer. How is it that a car dealer purchases a car not ensuring safety of its vehicles. Was there even a safety check. What if I or someone else got hurt after driving that vehicle. There are multiple safety reports but they are still selling cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426917July 29, 2021
UNKNOWN OR OTHER
I HAVE ATTACHED A DOCUMENT TO THIS INCIDENT REPORT EXPLAINING THE ISSUES WE ARE FACING WITH OUR BUICK REGAL!! THE 2013 BUICK REGAL ALL MODELS NEED TO BE IMMEDIATELY RECALLED BECORE MORE PEOPLE BECOME SERIOUSLY INJURED BY THE CARELESSNESS OF GENERAL MOTORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425792July 21, 2021
SUSPENSION
The contact owns a 2012 Buick Regal. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425694July 20, 2021
EXTERIOR LIGHTING
The contact owns a 2011 Buick Regal. The contact stated that after a rainstorm, moisture entered the driver’s side headlight housing causing the bulb to blow. The contact discovered NHTSA Campaign Number: 12V484000 (Exterior Lighting) which he linked to the failure however, the Vin was not included. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425696July 20, 2021
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
While the vehicle was driving, there was a loss of power, at that moment sparks was seen emanating from under the hood, then the vehicle completely stopped running. Once pulled over smoke was bellowing out from the hood and subsequently ignited into flames. Fire department was dispatched and fire was extinguished. The vehicle was towed away and is still at the tow yard. The tow operator, based on visual inspection stated the fire did start in the engine compartment and spread to the fire wall, totaling the vehicle.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11424096July 9, 2021
STEERING
I was driving and all of a sudden my power steering light came on telling me to drive with care. The wheel tightened up within seconds my abs lights on, no all wheel drive, stabilize for tracation went off. All safety equipment went hairwired. We looked up the part and found out that there was a recall on the steering power prior however everyone is telling us not for our car. I only had it for less than 3 years. The car was manufactured in Sept of 2015 which was part of the recall but they said it wasn't the style car. I had to have it towed back home. This seems like a serious problem for this vehicle and GM should fix this problem before someone gets hurt or worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423963July 8, 2021
ENGINE
The engine shuts off when I slow down to make a left turn,this has happened twice. It does start again. I am afraid to drive it know.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423975July 8, 2021
ENGINE, POWER TRAIN
Timing belt and engine stopped working. Mechanic says needs engine replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423038July 1, 2021
SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
ISSUE: BRAKE PEDAL WILL STIFFEN AND SLOW THE CAR DOWN. THE STEERING WHEEL COLUMN WILL VIOLENTLY SHAKE, AS IF THE CALIPERS ARE STUCK. ONCE PARKED, WHEELS ARE HOT AND OMITS A BURNING SMELL. NARRATIVE: After the car is sitting in the sun, while driving in slow traffic the car is running rough, steering wheel starts shaking back and forth, the brakes start making noise when you stop. When accelerated there is grinding noise and dash light comes on. I pulled to the side of the road and turned off the car for five minutes, I start the car and it runs as normal. This was happening for a few weeks. I had the brakes replaced on 05/19/21 (I paid $737.66 for the brake job). I drove the car for a couple of weeks and brakes seized. I had to have the car towed back to shop (costing me $135.63) and the shop quoted brake pedal replacement. At that point I took the car to the Everett, WA, Clyde Revord Buick Dealership and they replaced the modular for the brake (part # 22997391) and it was expenive because it required removing the dash board and a lot of labor time (costing me another $1347.31). I feel this is a safety hazaard as my brakes could have seized or a fire could have broke out while I was driving on the freeway. Fortunately, the brakes seized in a parking lot. I did some research on this topic and see that it is a common flaw for this make and model and should be covered by the manufacturer as a recall before someone gets killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423039July 1, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Front headlamp burned out due to moisture in the assembly. There is an issue with the ballast in the headlamp assembly for the turbo model. The seal may be faulty due to the headlamp shorting out except for the daytime running lights. I realized that it had malfunctioned and there was moisture in the assembly itself. My repair shop quoted $1500.00 for the repair/replacement as the whole assebly needs to be replaced. This is definitely a safety hazard and a common one for this make and model. This should be a recall due to the faulty headlamp assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423111July 1, 2021
SERVICE BRAKES
The vehicle exhibited what appeared to be sticking brakes after driving in extreme heat and humidity in Southwest Florida. I have taken the vehicle to Family Auto Service Cenber, 4570 Samuel St., Sarasota, FL 34233, Phone: (941) 925-4889. I was advised by Ray, the owner, that the brake pedal assembly was in danger of becoming unttached thereby making braking impossible and an obvious safety hazard. He stated that it was covered in TSB 5692D. Total loss of the abilibty to stop the car is possible with this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422542June 28, 2021
ENGINE
No warning and approximately 80,000 miles -the timing needs replaced. Mechanics state this is common with this model and they recommend a new engine replace the original engine. This car has under 100,000 miles on it. The cost of the repair is out of my means. The car is paid off, however, I cannot afford the repair. Is there anything that can be done?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422551June 28, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
CONDENSATION IN DRIVER SIDE HEADLIGHT NOW HEADLIGHT WILL NOT WORK BOUGHT A NEW 112.00 BULD AND STILL DOESNT WORK. LOOKED ISSUE UP ON INTERNET AND FOUND HUNDREDS OF COMPLAINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422078June 24, 2021
ENGINE, UNKNOWN OR OTHER, STEERING
The car doesn’t stay on park still will move forward or backwards The gear shift locks and does not move When I turn it makes a huge clack sound
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421715June 21, 2021
SUSPENSION
The contact owns a 2012 Buick Regal. The contact received a notification for NHTSA Campaign Number: 20V764000 (Suspension); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421463June 19, 2021
EXTERIOR LIGHTING
Issue with the condensation/water getting inside our HID headlights. Have replaced once and now they are both full of water again. Dealer refuses to cover as a defect. VERY expensive to repair. Huge safety issue because lights can fail at any time going down a dark road! Safety to thers as they may not see me coming.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421289June 17, 2021
SUSPENSION
The contact owns a 2012 Buick Regal. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420808June 14, 2021
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2013 Buick Regal. The contact stated that on several occasions the vehicle would not immediately start. Additionally, while driving the check engine warning light remained illuminated. Also, while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to an independent mechanic and was diagnosed with a sensor failure. No further information was available. The battery was replaced however, the failure persisted. The manufacturer was notified of the failure and informed the contact that the Vin was not included in NHTSA campaign number: 13V173000 (Electrical System). The contact indicated that the vehicle had experienced the same failure listed in the recall. The local dealer was not contacted. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420126June 8, 2021
STEERING
Drive with care service power steering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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