Buick Regal Complaints

3,261 consumer complaints on file.

#10177253December 28, 2006
STEERING:RACK AND PINION:RACK
TL*- THE CONTACT STATED THAT WHILE DRIVING HIS 1998 BUICK REGAL HARD TIME TURNING LEFT, USUALLY WHEN DRIVING AT 40 MPH OR LOWER. THE CONTACT STATED THAT HE TOOK HIS VEHICLE TO DEALERSHIP ,AND WAS TOLD THAT VEHICLE DIDN'T QUALIFY FOR RECALL 03V527000 DUE TO VIN. THE CONTACT WAS TOLD HE NEEDED TO CONTACT THE MANUFACTURER, WHEN HE DID THAT THE MANUFACTURER TOLD HIM TO CONTACT HIS LOCAL DEALERSHIP TO HAVE THE PROBLEM DIAGNOSED. THE CONTACT WENT BACK TO SAME DEALERSHIP, AND WAS TOLD THAT IT WAS THE POWER STEERING AND DIDN'T CHARGE HIM THE DIAGNOSTIC FEE. THE CONTACT TOOK THE VEHICLE TO HIS OWN MECHANIC AND THEY INSTALLED TWO NEW POWER STEERING PUMPS. THE REPAIR STILL DIDN'T RESOLVE THE FAILURE. THE CONTACT DIDN'T THINK THAT THE DEALERSHIP RAN A DIAGNOSTIC ON VEHICLE BEFORE TELLING HIM THAT THE POWER STEERING VALVES NEEDED TO REPLACED. THE CONTACT STATED THAT HIS MECHANIC TOLDHIM THAT THE VEHICLE DIDN'T NEED TO HAVE THE PUMPS REPLACED, BUTTHE CONTACT THOUGHT IT WAS BEST TO HAVE PUMPS REPLACED. THE CONTACT STATED THAT HE CALLED THE DEALERSHIP BACK, AND TOLD THEM THAT HE DID HAVE THE PUMPS REPLACED, AND THEY TOLD HIM THAT MAYBE IT MAY BE HIS STEERING RACK AND PINION. THE CONTACT CALLED THE MANUFACTURER BACK AND TOLD THEM OF ALL THE REPAIRS, AND ASKED THEM IF THEY WOULD REPAIR RACK AND PINION. HE WAS TOLD THAT THEY WOULD NOT DO REPAIRS BECAUSE THEY EXCHANGED HE PARTS OUT FOR THIS VEHICLE MANUFACTURED. AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176987December 26, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL*- THE CONTACT WAS DRIVING ABOUT 30 MPH WHEN HE SMELLED GAS FUMES. THE CONTACT STATED THAT VEHICLE HAD A CUT FUEL LINE BACK NEAR THE FIREWALL. THE GAS SPILLED ON THE ENGINE, THERE WAS NO FIRE. THE CONTACT TOOK THE CAR TO THE DEALER, AND THEY COULD NOT TELL HIM WHY IT HAD HAPPENED. *AK THE HEATED SEAT RELAY WAS REPLACED. UPDATED 02/09/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176688December 20, 2006
TIRES
TL*- THE CONTACT CALLED TO INFORM NHTSA THAT HE RECEIVE A RECALL LETTER FROM PEP BOYS ON HIS TIRES, THE COOPER FUTURA 2000 RADIAL LTE, SIZE 225/60/R16. THE CONTACT STATED THAT HE TOOK HIS VEHICLE TO PEP BOYS TO HAVE THEM REPLACE THE TIRE BECAUSE THIS IS A PEP BOY RECALL, AND THEY DECLINE TO DO SO. PEP BOYS STATED THEY WERE UNAWARE OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176299December 16, 2006
ENGINE AND ENGINE COOLING
I BOUGHT A USED CAR IN BOARDMAN, OHIO AREA AND I NOW HAVE A 1490.00 REPAIR BILL AFTER SALESMAN TOLD ME IT WAS CHECKED OUT. THEY REPLACED A BURNED OUT BULB WITH ANOTHER BURNED OUT BULB WHICH I CAN PROVE. I NEED HELP TO STOP THIS PRACTICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175942December 12, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
AS PER A PREVIOUS COMPLAINT I REVIEWED ON YOUR WEBSITE, ODI #10142582, I HAD A SIMILAR EXPERIENCE. HOWEVER, MINE INVOLVED THE PASSENGER SEAT HEATING ELEMENT WHICH OVERHEATED/SHORTED AND MELTED MY PASSENGER SIDE LEATHER SEAT. BUICK REFUSED TO REPLACE IT. MY REGAL HAD A VERY SIMILAR VIN TO THE ONE I STATED ABOVE. THESE TWO INCIDENTS SEEM VERY SIMILAR. WHAT ARE MY RECOURSES?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176002December 12, 2006
STEERING:RACK AND PINION
WHILE MAKING A TURN, THE STEERING IN MY 1996 BUICK REGAL BECAME VERY STIFF AND WOULD NOT RETURN TO NEUTRAL. IT HAS ONLY BEEN TWO DAYS NOW THAT THIS HAS HAPPENED, BUT IT'S DANGEROUS, AS IT GIVES NO WARNING. THE TURN ALMOST PUT ME INTO A TREE! IT HAPPENED TODAY BUT I WAS MORE AWARE THAT IT MIGHT HAPPEN AND ALERT FOR IT. MY 1995 CENTURY HAD THE SAME PROBLEM AND IT WAS THAT THE STEERING RACK GETS TIGHT IN COLDER WEATHER AND AFTER 75000 MILES! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175846December 11, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, STEERING:RACK AND PINION
DT*: THE CONTACT STATED WHILE DRIVING LOW SPEEDS ON A STREET, THERE WAS A LOSS OF ALL POWER STEERING WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHO DETERMINED THE SERPENTINE BELT FRACTURED AND NEEDED TO BE REPLACED. AFTER THE REPLACEMENT, THE MECHANIC PERFORMED A TEST DRIVE, AND WHILE ATTEMPTING TO MAKE A SHARP LEFT HAND TURN AT LOW SPEEDS, THE STEERING RACK AND PINION FRACTURED. THE VEHICLE WAS TOWED TO THE INDEPENDENT REPAIR SHOP WHERE THE STEERING RACK AND PINION AS WELL AS THE BUSHINGS WAS REPLACED. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175678December 9, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE OWNED A 2000 BUICK REGAL SINCE 2001. A FEW MONTHS AGO, THE DRIVER'S SIDE ELECTRIC WINDOW STARTING OPERATING ERRATICALLY - SOMETIMES IT WOULD NOT WORK AT ALL; OTHER TIMES IT WOULD. MY MECHANIC LOOKED AT IT BUT IT WORKED FINE FOR HIM. LAST WEEK, IT SUDDENLY STOPPED WORKING AND MADE A GRINDING NOISE, CAUSING DIFFICULTY IN EVERY DAY USAGE, SUCH AS PULLING UP TO MAILBOX TO GET MAIL. MY MECHANIC STATED THE PART ALONE WILL COST OVER $300 DOLLARS. I HAVE RESEARCHED THE PROBLEM ON THE INTERNET AND FOUND THIS IS A ROUTINE PROBLEM IN BUICKS DUE TO POOR DESIGN - A PLASTIC PIECE (INVOLVING REGULATOR?) THAT FAILS TOO EASILY. PLEASE ASK BUICK / GM TO ISSUE A RECALL DUE TO THE ENORMOUS FREQUENCY OF THIS PROBLEM. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174988December 2, 2006
ELECTRICAL SYSTEM
MY 2000 BUICK REGAL SUPERCHARGED JUST CAUGHT ON FIRE. HAS THERE BEEN OTHER BUICKS WITH THIS PROBLEM? *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10174675November 29, 2006
STEERING
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH UNDER WET ROAD CONDITIONS, THE VEHICLE'S LEFT WHEEL FROZE WHEN TRYING TO MAKE A LEFT TURN. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THAT THE WHEELS LOCKED WHEN THE STEERING WHEEL BELT GOT WET. UPDATED 03/07/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174290November 26, 2006
ELECTRICAL SYSTEM
1999 BUICK REGAL, 3.8L. VEHICLE WAS PURCHASED FROM PRIVATE OWNER WITH ONLY 34K MILES THIS PAST SUMMER. WHILE DRIVING AT CRUISING SPEED, ENGINE SHUTS DOWN. POTENTIALLY, COULD BE REAR-ENDED IF NO PULL-OFF AREA IS AVAILABLE. CAR STARTS/RUNS WHEN PLACED IN PARK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174352November 26, 2006
ELECTRICAL SYSTEM
ENGINES SHUTS OFF WHEN TURN SIGNALS ARE USED. CHECK ABS LIGHT COMES ON,CHECK ENGINE LIGHT COMES ON, BRAKES PULSATE OCCASIONALLY WHEN DRIVING,ALL DASH LIGHTS COME ON SOMETIMES WHEN CHECK ABS LIGHT COMES ON. HARD TO START AFTER FIRST INITIAL START UP. PROBLEM OCCURS MOST IN WET CONDITIONS. TAKEN TO A DEALER, NO CODES , PROBLEM NOT FOUND. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173442November 14, 2006
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DT*: THE CONTACT STATED UPON EXITING THE VEHICLE, THERE WAS A SMELL OF PLASTIC BURNING. THE CONTACT DISMISSED THE SMELL AND ENTERED THE HOME. SHORTLY THEREAFTER, THE CONTACT SAW SMOKE COMING FROM OUTSIDE THE GARAGE DOOR. UPON INSPECTION, IT WAS NOTED THAT THERE WERE 20 FOOT HIGH FLAMES COMING FROM THE LEFT SIDE OF THE HOOD. DURING THE FIRE, THE VEHICLE ENGINE ATTEMPTED TO START TWICE ON ITS OWN. THE FIRE BURNED THE SIDING ON THE HOUSE, AND MELTED THE FRONT OF THE GARAGE DOOR. THE VEHICLE WAS CONSIDERED A TOTAL LOSS, AND WAS NOT BEEN SEEN BY DEALER. THE MANUFACTURER HAD NOT RETURNED PHONE CALLS FROM THE CONTACT.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10173213November 11, 2006
EQUIPMENT
THE HVAC PANEL LIGHTS HAVE GONE OUT SO I CAN'T TELL WHERE BLOWER IS SET. EVERY TIME IT RAINS I GET WATER ON THE PASSENGER SIDE FLOOR. IT LOOKS LIKE IT COMES IN THE BACK AND MAKES ITS WAY TO THE FRONT IF ENOUGH RAIN ENTERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173009November 9, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE ANTIFREEZE WAS VANISHING UNDER NORMAL ROAD CONDITIONS. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THE MANIFOLD WARPED ALLOWING THE ANTIFREEZE TO ENTER INTO THE ENGINE. THE SAME PROBLEM OCCURRED THREE YEARS AGO. UPDATED 12/05/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172855November 7, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS UNDER NORMAL ROAD CONDITIONS, THE VEHICLE HAD PERMANENT TO WORSENING CONDITIONS WITH THE BRAKES. THE BRAKE DESIGN WAS FOUR WHEEL ABS. THE CONTACT STATED THE BRAKE PADS, ROTORS AND CALIPERS HAD BEEN REPLACED TWICE BEFORE, BUT THE PROBLEM PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL DUE TO THE VIN AND AGAIN REPLACED THE BRAKE PADS, ROTORS AND CALIPERS. THE VEHICLE STILL HAD THE SAME PROBLEMS AS COMPARED TO NHTSA COMPLAINT # 532762 ABOUT THE SERVICE BRAKES, HYDRAULIC:ANTILOCK. THE FRONT AND REAR BRAKES WERE REPLACED. UPDATED 12/1/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172155October 30, 2006
SUSPENSION:REAR
REAR SUSPENSION, TRAILING ARMS USED TO KEEP REAR AXLE IN ALIGNMENT FAILED, THE VEHICLE WAS BECOMING UNSTABLE ON THE HIGHWAY AND HAD DEVELOPED A CLUNK DURING STOP/STARTS. WHEN I CHECKED UNDER THE CAR, THE TRAILING ARM HAD SEPARATED FROM THE BODY MOUNT. I IMAGINE UNDER HARD BRAKING THE AXLE MAY WRAP UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171785October 25, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REGULATOR AND MOTOR MALFUNCTION IN MY 2001 BUICK REGAL. ALL 4 WINDOWS HAVE HAD PROBLEMS WITH THIS OFF AND ON SINCE I PURCHASED THE CAR IN DECEMBER 2001. THEY STOP WORKING FOR A MONTH OR SO, THEN START WORKING AGAIN. ONE QUIT WORKING COMPLETELY, SO I TOOK IT TO THE BUICK DEALER IN FORT WALTON BEACH, FL. THEY WANTED SEVERAL HUNDRED DOLLARS TO FIX IT. I COULD NOT AFFORD THIS, SO THEY SAID FOR LESS THEY COULD BOLT IT IN THE UP POSITION. THEY SAID THAT WAS BETTER THAN IT BEING STUCK DOWN. SO I TOLD THEM TO DO THAT FOR NOW. NOW THE FRONT PASSENGER IS BROKEN IN THE HALFWAY DOWN POSITION. THE OTHER WINDOWS WORK FOR A WHILE THEN QUIT WORKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171491October 21, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2001 BUICK REGAL, PURCHASED NEW IN OCTOBER 2001. IN MAY 2005 THE REAR WINDOW ON THE PASSENGER SIDE FELL. I TOOK IT FOR REPAIR AT A BUICK DEALER AND IT COST ME $516 FOR PARTS AND LABOR. A SHORT TIME AGO THE FRONT WINDOW ON THE PASSENGER SIDE FELL, AND TODAY THE FRONT WINDOW ON THE DRIVER'S SIDE FELL. I AM IN THE CAR ALONE 99.99% OF THE TIME. THE REAR WINDOWS AND PASSENGER WINDOW ARE NEVER DOWN. INITIALLY I THOUGHT THAT WAS WHY THEY FAILED, BUT NOW THE DRIVERS WINDOW FELL. I SEE THAT JEEP VEHICLES HAVE HAD THE SAME PROBLEM. BEING GM PRODUCTS, HAS THIS BEEN DISCUSSED. I JUST PAID THIS CAR OFF AND FEEL IT IS PROBABLY THE WORST VEHICLE I HAVE EVER OWNED. I HAVE REPLACED THE CATALYTIC CONVERTER AND HAD ISSUES WITH THE TRANSMISSION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171503October 21, 2006
ELECTRICAL SYSTEM
WHEN TRYING TO TURN OFF THE CAR, THE KEY GET STUCK AND UNABLE TO BE PULLED OUT OF THE IGNITION. SOMETIMES MOVING THE STEERING WHEEL LEFT AND RIGHT IT ALLOWS THE KEY TO BE RELEASED, OR AFTER SEVERAL TRIES OF TURNING THE CAR BACK ON AND THEN OFF THE KEY WOULD COME OUT. TOOK THE CAR TO THE DEALERSHIP FOR REGULAR SERVICE, I HAD TOLD THEM OF THE PROBLEM, AND THEY HAD SAID IT WAS FIXED. IT DIDN'T SEEM LIKE ANYTHING WAS DONE TO IT. THE KEY STILL GOT STUCK UP UNTIL NOW, WHERE NOW I CAN'T GET THE CAR TO START. DID SOME RESEARCH ONLINE, FOUND MANY WITH SIMILAR PROBLEM, DON'T KNOW IF I SHOULD CALL LOCKSMITH TO HAVE WHOLE CYLINDER REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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