Buick Regal Complaints

3,261 consumer complaints on file.

#10785770October 24, 2015
SERVICE BRAKES
CALIPER SLIDERS LOCKED CAUSING BRAKES TO OVER HEAT/ LOCK,AND MAY CAUSE FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785040October 21, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD NOISE IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE BRAKE PAD WAS COMPLETELY ERODED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781397October 12, 2015
ELECTRICAL SYSTEM
THE DRIVER'S DOOR WINDOW MASTER SWITCH BECAME INOPERATIVE. I HAD TO REPLACE IT. YOU HAVE A NOTICE ON THE 2006-07 BUICK RAINIER BUT THE 2004 REGAL SHOULD BE ON THE LIST. I THINK THE LIST INVOLVES SEVERAL MORE BUICK MODELS. THIS PROBLEM OCCURRED WHEN THE CAR WAS PARKED OR IN MOTION. IN MY CASE THE WINDOW WOULD REMAIN IN THE OPEN POSITION WHENEVER THE IGNITION SWITCH WAS ON. I WAS NOT ABLE TO CLOSE THE WINDOW. I REPLACED THE SWITCH MYSELF AS I DID NOT KNOW ABOUT THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779185October 2, 2015
UNKNOWN OR OTHER
SUNROOF EXPLODED I WAS DRIVING DOWN THE ROAD I HEARD A VERY LARGE POP I LOOKED UNDER THE COVER OF THE SUNROOF AND THERE WAS A LARGE HOLE RIGHT IN THE MIDDLE. GLASS FELL THROUGH WHEN I OPENED UP THE COVER. NOTHING HIT IT THERE WERE NO CRACKS IN IT EXPLODED FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767599September 23, 2015
ELECTRICAL SYSTEM
BOUGHT THE VEHICLE 1 YEAR AGO ONE DAY I WAS DRIVING AND THE CAR NEVER STARTED AGAIN MY DASH BOARD CLICK AND FLICK LIGHTS ALL THE LIGHT ON DASHBOARD THE VEHICLE WILL NOT START AND THE BATTERY DRAINS OUT. I GO ON GM WEBSITE PUT IN MY VIN AND THERE ARE NOT OPEN RECALLS ON THE VEHICLE I CANT GET THE HISTORY OF WHEN IT WAS PUT IN OR WERE OR BY WHO I CAN CALL THE AUTOMATED SYSTEM AND IT WILL TELL ME THAT THERE IS AN OPEN ISSUE WITH THE VEHICLE BUT WHEN I CALL GM THEY SAY THERE NO ISSUE BUT MY IGNITION IS ACTING UP I CANT DRIVE MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765195September 18, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER SIDE TAIL LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V484000 (EXTERIOR LIGHTING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE REAR DRIVER SIDE TURNING SIGNAL FAILED SOON AFTER THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR TAIL LIGHT BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 50,419.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765066September 18, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 BUICK REGAL. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764224September 16, 2015
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE CHECK/SERVICE ENGINE LIGHT COMES ON. AFTER A FEW DAYS IT GOES AWAY. I HAVE HAD THE CODES READ AND THE ISSUE CANNOT BE DETERMINED. SOMETIMES THE ACCELERATION FROM STOP DOES NOT RESPOND TIMELY. IT MAKES IT DIFFICULT WHEN MERGING ON FREEWAYS. I WAS ALMOST INVOLVED IN A CAR ACCIDENT WHEN THE FIRST INCIDENT OCCURRED DUE TO SLOW RESPONSE OF ACCELERATION. MAF HAS BEEN CLEAN. THE A NEW MAF WAS INSTALLED. NOTHING HAS CHANGED. ALSO I AM NOT SURE IF THIS IS RELATED BUT I CANNOT RUN MY AIR CONDITIONER UNTIL THE CAR HAS BEEN RUNNING FOR A FEW MILES. IF I DO THE COMPRESSOR WILL MAKE AN AWFUL NOISE. AN ODOR HAS STARTED TO COME FROM THE VENTS WHEN THE AIR IS NOT RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763370September 13, 2015
VISIBILITY/WIPER
FROM THE PURCHASE OF OUR 2013 BUICK REGAL IN THE SPRING OF 2014 (VEHICLE WAS A NEW LEFTOVER), WE EXPERIENCED CONDENSATION BUILDING ON THE OUTSIDE (BOTTOM PORTION) OF THE WINDSHIELD. WE WOULD USE THE DEFROSTER BUT THAT DID NOT CLEAR THE BUILD UP. WE TURNED OFF THE RECIRCULATION AND TRIED ALL SETTINGS TO NO SATISFACTION. NORMALLY ON CLEAR AND LESS HUMID DAYS THERE WAS NO CONDENSATION BUILD UP. HOWEVER WHEN THE DAY WAS HUMID AND A HIGHER DEW POINT, THE BUILD UP WOULD PRESENT ITSELF. WE NORMALLY USED THE WINDSHIELD WIPERS TO CLEAR THE WINDOW FOR VISIBILITY, BUT AT TIMES THE ENTIRE WINDSHIELD WILL FOG UP QUICKLY AND ALMOST COMPLETELY. THIS PRESENTS A VERY DANGEROUS SITUATION IN TRAFFIC BEING THAT WE HAVE FOUND IT DIFFICULT TO DEAL WITH THE PROBLEM WHILE DRIVING (BEING THAT AT TIMES IT COVERS THE WINDSHIELD QUICKLY). THROUGHOUT THE WINTER MONTHS OF 2014 THROUGH 2015, WE SELDOM DROVE THIS VEHICLE AND USED OUR TRAILBLAZER FOR DRIVING. THUS WE DID NOT EXPERIENCE TOO MUCH OF A PROBLEM DURING THAT TIME. HOWEVER THIS YEAR WE WILL BE RELYING ON THE 2013 BUICK REGAL THROUGHOUT THE WINTER AND ARE VERY CONCERNED WITH THE CONDENSATION BUILDUP PROBLEM. AS STATED THERE ARE TIMES WHEN THE WINDSHIELD QUICKLY FOGS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760461August 31, 2015
STEERING, ELECTRICAL SYSTEM
MY IGNITION KEY WOULDN'T COME TO OFF POSITION WHEN I TURN OFF THE ENGINE. KEY WOULDN'T COME OUT FROM THE IGNITION CYLINDER AND I HAD TO LEAVE THE KEY IN THE CAR AND MANUALLY LOCK THE CAR. AS A RESULT IT WOULD DRAIN THE BATTERY AND THE CAR IS UNDER A HIGH RISK OF CAR BEING STOLEN AND AT THE TIMES THE STEERING WOULD GET LOCKED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760311August 31, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEAD LAMPS FUNCTIONED INTERMITTENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BULBS, CONNECTORS, AND WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759325August 25, 2015
UNKNOWN OR OTHER
I OWNED THE CAR LESS THAN ONE WEEK AND AS I WAS DRIVING ON THE I-10 THE SUNROOF EXPLODED ON ME, DEALERSHIP TRIED TO PIN IT ON ME, BUT THEY WOUND UP KEEPING THE CAR A MONTH AND FINALLY FIXED IT , I KINDA FIGURED IT WAS A MANU DEFECT, BUT THE DEALERSHIP WON'T FESS UP TO THAT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10758783August 24, 2015
UNKNOWN OR OTHER, VISIBILITY/WIPER
BOUGHT THE VEHICLE ON 2/28/2015 FROM RICK HENDRICK BUICK GMC IN DULUTH GA. AROUND THE BEGINNING OF JUNE 2015 MY AIR VENT ON THE DRIVE SIDE WAS COMING OUT OF THE DASHBOARD. I TOOK MY VEHICLE TO THE DEALER ON 06/10/2015. THEY SAID THEY HAD TO ORDER A NEW ONE. I TOOK THE CAR BACK TO THE DEALER ON 6/13/2015 TO GET THE VENT REPLACED. SINCE THEN THERE HAS BEEN A VERY STRONG ORDOR(SMELL) COMING FROM THE VENTS. IT SMELLS LIKE A STRONG FINGER NAIL POLISH. SOMETIMES THE SMELL GETS WAY TO STRONG AND I HAVE TO ROLL THE WINDOWS DOWN. THE SMELL HAPPENS AT RANDOM TIMES, AT DIFFERENT PLACES, AND IT ONLY LASTS FOR ABOUT 20 SECONDS EACH TIME IT HAPPENS. SOMETIMES IT HAPPENS MULTIPLE TIMES WHILE DRIVING TO WORK OR LONG DISTANCES. I TOOK MY CAR TO THE DEALER ON 8/8/2015 AND THEY LOOKED UNDER THE CAR, CABIN FILTER AND FOR LEAKS. THEY TOOK THE VEHICLE FOR A 10 MINUTE MAX TEST DRIVE AND COULD NOT DUPLICATE THE SMELL. I CALLED THE GM BUICK EXECUTIVE OFFICE AT 866-636-2273 ON 8/11/2015 AT 5:44PM AND FILED A COMPLAINT ABOUT THE SMELL. THEY STATED I WOULD GET A CALL FROM THE CUSTOMER SERVICE MANAGER AT THE DEALER WITHIN 2 BUSINESS DAYS. ON 8/19/2015 AT 5:31PM AND WAS TOLD I HAD TO SPEAK WITH MY CASE WORKER, WAS TRANSFERRED TO A VOICE MAIL, AND LEFT A VOICE MAIL. I STILL TO THIS DATE HAVE NOT RECEIVED A PHONE CALL. ALSO THE DEFROSTER IS NOT WORKING ON MY CAR. I HAVE TURNED IT UP TO 78 DEGREES ON FULL BLAST AND HAD TO KEEP IT ON DURING MY ENTIRE TRIP TO WORK JUST TO KEEP THE FROST FROM FORMING ON MY WINDSHIELD AND BLOCKING MY VIEW, WHICH COULD CAUSE ME TO CRASH. IT HAPPENS ON A REGULAR BASIS EITHER IN THE MORNING OR AT NIGHT. ALL MY CARS I HAVE OWNED HAVE NEVER HAD THIS ISSUE; WHERE I HAVE TO KEEP THE DEFROSTER RUNNING DURING AN ENTIRE 30 MINUTE DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749766August 19, 2015
ENGINE, ELECTRICAL SYSTEM, STEERING
THE CAR STALLED TODAY AFTER REVERSING OUT OF MY PARKING SPOT AND SHIFTING INTO DRIVE. THIS IS THE 3RD TIME IN MY 14 MONTHS OF OWNING THE CAR THAT THIS HAS HAPPENED. IT ONLY HAPPENS RIGHT AFTER TURNING THE CAR ON. THE STEERING GOES OUT AND THE ENGINE STALLS, BUT THE ELECTRONICS REMAIN ON, IT'S A LOT LIKE WHAT HAPPENS WHEN YOU RUN OUT OF FUEL BUT MY TANK IS FULL. THE DEALER CANNOT REPLICATE THE ISSUE AND WILL NOT DO ANYTHING. THEY CLAIM THEY'VE NEVER HEARD OF THIS ISSUE BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735711July 22, 2015
FUEL/PROPULSION SYSTEM
VEHICLE CONTINUALLY STALLED AND DIED AT RED LIGHTS, STOP SIGNS, OR WHEN SLOWING FOR TURNING VEHICLES. TOOK VEHICLE TO DEALERSHIP AND WAS TOLD THAT IT WAS NOT SERIOUS AND WAS SCHEDULED FOR REPAIR 2 DAYS LATER. DIAGNOSED AS CAMSHAFT INDICATOR. CURRENT RECALL OUTSTANDING ON SOME 2011 BUICK REGALS BUT NOT ALL. HOWEVER, BASED ON RESEARCH ON BUICK SERVICE WEBSITE, IT APPEARS TO BE WIDESPREAD PROBLEM AND WAS DANGEROUS CONSIDERING MY VEHICLE DIED AT AN EXIT RAMP LEAVING THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734684July 17, 2015
UNKNOWN OR OTHER
CAN'T GET KEY OUT OF IGNITION WHEN TRYING TO TURN OFF ENGINE. WHY WASN'T 2001 BUICK REGAL RECALLED FOR IGNITION PROBLEM. THE KEY GETS STUCK AND I CAN'T TURN OFF ENGINE. I HAVE TO TURN KEY BACK AND FORTH OR PUT CAR IN DRIVE AND INPARK TO GET KEY OUT. THIS HAPPENS 9 OUT OF 10 TIMES I DRIVE CAR. PLEASE DO SOMETHING ABOUT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734802July 17, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK REGAL.WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHANGE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734233July 15, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE THE VEHICLE WAS BEING INSPECTED BY AN INDEPENDENT MECHANIC, IT WAS DISCOVERED THAT THE CAM SHAFT POSITION ACTUATOR SOLENOID VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER'S RECALL RELATED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,775.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733437July 12, 2015
ELECTRICAL SYSTEM, STEERING, ENGINE
I WAS DRIVING MY 2000 BUICK REGAL COMING BACK FROM WORK, AS I WAS DRIVING AND ABOUT READY TO GO INTO A STEEP TURN, MY STEREO SYSTEM FIRST COMPLETELY SHUT OFF, THEN EVERYTHING ELSE IN MY CAR FAILED AS WELL, ENGINE, POWER STEERING, ETC. I WAS BARELY ABLE TO GET IT TO THE SIDE OF THE ROAD AND WHEN I TRIED TO RESTART IT, IT BARELY TURNED OVER. CLEARLY THERE IS AN ELECTRICAL PROBLEM IN THESE VEHICLES AND MY CAR HASN'T EVEN REACHED 100,000 MILES EVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732205July 6, 2015
ELECTRICAL SYSTEM
VEHICLE SHUTS DOWN SUDDENLY WHILE IN TRAFFIC. TRACTION LIGHTS APPEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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