Buick Regal Complaints

3,261 consumer complaints on file.

#10902924August 31, 2016
EQUIPMENT
CPSC:2014 BUCK REGAL:HAND HELD REMOTE GARAGE OPENER : CONSUMER STATED THE HAND HELD REMOTE SHOULD ONLY OPERATE WHILE ENGINE IS ON, NOT OFF. *SS UPDATED 03/29/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899202August 29, 2016
EXTERIOR LIGHTING:TAIL LIGHTS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE. THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD IN ORDER FOR THE TAIL LIGHTS TO ILLUMINATE. THE DEALER DIAGNOSED THAT THE TAIL LIGHT SENSOR FAILED. THE TAIL LIGHT SENSOR AND BRAKE PADS WERE REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898483August 25, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE STABILITY CONTROL WARNING INDICATOR RANDOMLY FLASHED. IN ADDITION, UPON MAKING A RIGHT TURN, THE VEHICLE HESITATED, SHOOK, AND VIBRATED AS IF IT WOULD STALL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS SEVERAL TIMES, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. THE CONSUMER STATED THE VEHICLE WAS REPAIRED, BUT IT STILL EXPERIENCED A SLIGHT VIBRATIONS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898033August 23, 2016
ENGINE
TL* THE CONTACT OWNED A 2000 BUICK REGAL. WHILE DRIVING 15 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED; HOWEVER, THE FIRE WAS EXTINGUISHED BY AN INDIVIDUAL. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VEHICLE WAS DESTROYED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10897646August 22, 2016
ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 35 MPH, THE FRONT DRIVER'S SEAT ADJUSTED INDEPENDENTLY. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SMOKE ODOR COMING FROM THE FRONT DRIVER'S SEAT. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED AND REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE DEALER HAD NOT RETURNED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,200.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10897709August 22, 2016
ENGINE
TL* THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD NEED TO WAIT FOR THE SECOND NOTICE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897095August 19, 2016
ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNED A 2011 BUICK REGAL. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF, THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS CAUGHT FIRE AND NEEDED TO BE REPLACED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10896507August 17, 2016
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON A BUSY STREET GOT TO RED LIGHT EVERYTHING WAS FINE UNTIL THE LIGHT TURNED GREEN I PRESSED THE GAS PEDDLE AND THEN MY CAR JUST SHUT OFF COMPLETLY.I HAD TO RESTART THE ENGINE THEN IT DROVE VERY SLUGISH IM JUST GLADE I WASNT IN A CRASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896686August 17, 2016
UNKNOWN OR OTHER
I WAS DRIVING DOWN THE HIGHWAY WITH MY GRANDCHILDREN. I WAS GOING 50 MILES AN HOUR AND ALL OF A SUDDEN NO WARNING THE CAR LIKE STALLED AND REDUCED ENGINE POWER LIGHT CAME ON . CAR STALLED AND I STARTED IT BUT WOULDN'T LET ME GO ANYWHERE! IT WAS DANGEROUS AND COULD HAVE GOTTEN US KILLED! I CALLED GM TO REPORT IT FOR A SAFETY RECALL. I HAD TO PAY $120 FOR A TOW. TOOK TO BUICK DEALER IT WAS A SCREW THAT WASN'T TORQUE RIGHT ON THE TIMING CHAIN. I HAD TO PAY $500 . I SHOULDN'T HAD TO PAY ANYTHING. NOW I NO LONGER HAVE THE CONFIDENCE IN THE NAME OR MY CAR. IT RUNS ROUGH AND IT STARTS TERRIBLE SHAKY. ONLY 50,000 MILES ON IT. CAN YOU IMAGINE BEING ON A HIGHWAY AND YOUR CAR STALLS. THANK GOD NO ONE WAS BEHIND ME. I HAVE RECEIPTS FROM TOW COMPANY AND THE BUICK DEALER BUT THEY WOULD NOT GIVE ME THE PAPERS TO MY VEHICLE. THAT HAD EXACTLY WHAT THEY DID. SO ON MY RECEIPT IT SAYS MISCELLANEOUS! THEY REFUSED TO GIVE ME ANYTHING ELSE. MY CAR HAS 54,000 SOME MILES. MY WARRANTY EXPIRED IN FEBRUARY 2016 ONLY HAD THE CAR A LITTLE OVER A YEAR. FOR SOME REASON I COULD NOT PUT THE MILEAGE BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893211August 4, 2016
ENGINE
THERE HAVE BEEN ISSUES WITH THE ENGINE STARTING WHICH IS APART OF A CLASS SUIT BUT HAS NOT BEEN SOLIDIFIED. I AM ANGERED AS TO WHY MY CAR KEEPS NOT STARTING WHEN IN POSITION. I HAVE TO TRY TO START MY VEHICLE SEVERAL TIMES BEFORE ACTUALLY STARTING. NOW I TAKE IT IN AND ITS STILL AN ENGINE ISSUE WHICH THEY SAID IT WAS THE CAMSHAFT. MY LOCAL DEALERSHIP HAS NO LOANER VEHICLE AND IM NOW WITHOUT A VEHICLE. SO UPSETTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892724August 3, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 BUICK REGAL. AFTER PARKING THE VEHICLE, SMOKE APPEARED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 188,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10892238August 1, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE I WAS DRIVING ALL THE DASHBOARD LIGHTS WANT OUT COMPLETELY, THE CAR DIDN'T STOP RUNNING. I GOT HOME AND TRIED TO GET INTO THE CAR TWO HOURS LATER AND THE DOORS WOULD NOT OPEN WITH THE REMOTE,SO I USE THE KEY TO ENTER THE CAR, CLOSE THE DOOR AND THE ALARM WANT OFF AND THE DOORS LOCKED, I PRESSED DOWN ON THE BREAK AND PUSH IN ON THE START BUTTON, THE PANEL LITE UP SAID THAT THE REMOTE DOSE NOT MATCH THE CAR, I TRIED SEVERAL WAYS TO OPEN THE CAR IT DIDN'T DO ANYTHING I WAS LOCKED IN THE CAR FOR 30 MINUTES, THE SUNROOF WINDOW WAS OPEN A LITTLE IT WAS 88 DEGREES OUTSIDE I HAD TO KICK THE THE SUNROOF WINDOW OUT TO GET OUT OF THE CAR. THE CAR IS NOW AT FERGUSON BRICK IN TULSA AS OF RIGHT NOW THE CAR STARTED, THEY HAVEN'T FOUND ANYTHING WRONG I BELIEVED THERE IS SOMETHING WRONG IF THEY DRIVE THE CAR AND THE LIGHTS DON'T BLACK OUT OR IT START WHEN THEY HAVE THEY ARE GOING TO SEND THAT CAR BACK HOME IN THE SAME CONDITION, THIS IS A VERY SEROUS ISSUE I COULD HAVE DEAD IN THAT CAR WITH NO AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891801July 30, 2016
ENGINE
I HAVE THE RECALL LETTER. I HAVE BEEN TO DUER SPEET IN FREMONT MI 4 TIMES AND TO JIM WINTER IN JACKSON MI. BOTH PLACES TOLD ME THEY WOULD CALL AS SOON AS THE PARTS CAME IN. I HAVE BEEN WAITING TO HEAR FROM THEM SINCE FEB. IT'S A SAFETY RECALL!! DOES ANYBODY CARE THAT THIS CAR SHOULD BE FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889371July 28, 2016
ENGINE, STEERING, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE LOST POWER, STALLED, AND THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. ..UPDATED 08/23/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888937July 27, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2015. THE DEALER ADVISED THAT THEY RECEIVED TWO PACKAGES OF PARTS PER WEEK; THEREFORE, THE REPAIR COULD NOT BE PERFORMED IMMEDIATELY. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888792July 26, 2016
SERVICE BRAKES
I HAVE BEEN HAVING A PROBLEM WITH THE BRAKES STICKING ON MY 2011 BUICK REGAL FOR A COUPLE OF YEARS NOW. THE PROBLEM OCCURS WHEN THE WEATHER IS HOT, IN THE MIDDLE 80'S AND ABOVE AND MY CAR HAS BEEN SITTING CLOSED UP IN THE PARKING LOT AT WORK ALL DAY. I CAN RECREATE THE PROBLEM BY LEAVING IT OUT OF THE GARAGE IN THE SUN FOR SEVERAL HOURS. THIS IS EXTREMELY DANGEROUS AND IS GETTING WORSE. AT FIRST IT CAUSED A DRAG ON THE BRAKES AND THE PEDAL WOULD NOT RETURN FULLY TO ITS PROPER POSITION. I HAVE TO USE MY LEFT FOOT TO PULL THE PEDAL BACK UP. NOW THE PEDAL REFUSES TO COME BACK UP AT ALL WHEN I TAKE MY FOOT OFF OF IT AFTER STARTING THE CAR AND THE BRAKE WARNING LIGHT ON THE DASH HAS COME ON A COUPLE OF TIMES. I AM EXTREMELY UNCOMFORTABLE DRIVING IT LIKE THIS. I HAVE TO PULL THE PEDAL BACK UP EVERY TIME I USE THE BRAKES ON THE WAY HOME. THE BRAKES WILL RETURN TO 'NORMAL' AFTER ABOUT 15 MINUTES BY WHICH TIME I AM ALMOST HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887561July 21, 2016
ENGINE
I FIRST GOT MY CAR WITH 20K MILES ON IT. DROVE IT FOR A MONTH AND THE STABILITY CONTROL WARNING CAME ON. THE CAR STALLED AND I HAD TO RESTART IT, ONLY FOR IT TO DO IT A COUPLE MORE TIMES. VERY SCARY!!! THIS NEEDS TO BE TAKEN CARE OF, AS I BOUGHT A LEMON! TOOK IT TO THE DEALERSHIP AS IT WAS UNDER WARRANTY AND THEY SAID THEY FIXED IT. HAPPENED AGAIN A FEW MONTHS LATER! APPARENTLY THEY DIDN'T FIX IT. GM NEEDS TO IDENTIFY THE PROBLEM AND RECALL THIS, AS I SEE MORE AND MORE COMPLAINTS OF THE SAME THING! CLASS ACTION NEEDS TO BE FILED OTHERWISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885002July 15, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE GEAR LEVER WAS SHIFTED INTO THE REVERSE AND DRIVE POSITIONS, BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION WAS REBUILT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 08/30/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884645July 13, 2016
ELECTRICAL SYSTEM, STEERING, SUSPENSION
I CALLED A GM MOTORS DEALER AND THEY TELL ME THAT THEIR IS NO RECALLS ON MY CAR, BUT WHEN I LOOKED ON THIS SITE, THEIR IS 8 CODES WITH THE ONE RECALL I JUST GOT DONE NOT LONG AGO!! I WANT MY CAR FIXED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884303July 12, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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