Buick Regal Complaints

3,261 consumer complaints on file.

#11648213March 13, 2025
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
I have a continuous problem where the vehicle goes into limp mode/reduce power mode it studders and stalls out. The check engine and stabilitrak light comes on. It is extreamly dangerous at it happens on the road and in traffic. I have thousands of dollars, a new thortle body sensor, a new crank positioner, new timing chain, new ECM, new gaskets and so much more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642534February 13, 2025
POWER TRAIN, ENGINE
PCV system failed causing excess pressure to blow out the rear main seal and crankcase seal resulting in an oil leak. No lights and no codes were on the dashboard. The only symptom was a high pitched squealing sound during very cold weather. The problem has been reproduced by the dealer. The problem first appeared the first winter owning the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642262February 12, 2025
STEERING
My steering failed and started pulling left into traffic. It was hard to keep it in my lane. Had to have it towed by AAA. Took to my mechanic and he said it was the electric belt drive rack &pinion steering. He told me there was a recall on it. When I checked I was told that my vin # was not included. I think it should have been because its the same problem.it is not safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639097January 28, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STEERING
When i turn the car off the key will not allow me to remove it from ignition to the proper position to remove the key. This is a safety hazzard. I have to mess with the brakes, steering wheel and parking console and keep starting and turning off the car to get key removed. The dealer said they could not locate the problem however several of your other GM vehicles are having this issue. Please assist. I am being stranded in the dark in the cold with a car i cannot leave the key in or someone could steal the car, the doors will not lock with key in ignition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635114January 9, 2025
TIRES
The contact owns a 2019 Buick Regal TourX equipped with Continental Pro Contact tires, Tire Size: 235/50/R18, and DOT [XXX] . The contact stated that while driving on several occasions at various speeds, he observed what he believed to be the tires vibrating. The vehicle was taken to an independent mechanic where it was diagnosed that the belt separated on the inside of the passenger and drivers rear tires. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 38,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627455November 26, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
[XXX] my car failed to let me use the brake, i was going about 45mph and when i went to apply brake pressure the pedal was so stiff i couldnt use the brake. Causing from end collision, when i made a trip to springdale to have my car inspected it didnt make it, started backfiring and dying around 65 mph then the motor blew, it had some issues starting but nothing like what happened within that few seconds. Im out of a car now because it drove perfect and i never have to give it thought. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11624072November 7, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Buick Regal. The contact stated while driving approximately 15 MPH, the braking system suddenly malfunctioned and the brake pedal was firm while depressed, causing the braking distance to be extended. The vehicle was towed to the local dealer who diagnosed that the brake vacuum pump had failed and needed to be replaced. The vehicle was not yet repaired. The contact stated that the failure had previously occurred, and the vacuum pump was replaced by the dealer; however, the failure reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622365October 28, 2024
SERVICE BRAKES
Was driving home from work and my brakes suddenly stopped working, if I press all the way down on the brakes they somewhat work. Checked brake fluid and brake lines and everything seems fine. Could this be from vacuum power brake assist fail?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616657September 26, 2024
POWER TRAIN
The contact owns a 2019 Buick Regal. The contact stated after parking the vehicle, the “Shift to Park” message was displayed. The contact shifted the gear shifter back and forth to park until the message disappeared. The vehicle was taken to the dealer where it was diagnosed with a failed gear shifter unit and console. The contact was informed that the gear shifter unit and console needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616371September 25, 2024
TIRES:SIDEWALL, TIRES:MARKINGS, TIRES
My tires were Black when I bought them at Wittlins in Menomonee Falls, Wisconsin in 2020. They have been continualy turning brown on the outside of tire. Now they are a beige color on the outside of tire. It seems the tires are aging terribly. I complained to Wittlins a few times about tires discoloration and the manager keeps telling me the tires are wearing fine and said discoloration is normal. Maybe a little discoloration but not like this and I do not even live in a warm climate. 235/50R18/SL (Tires)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604819July 26, 2024
ENGINE
The contact owns a 2015 Buick Regal. The contact stated while driving at an undisclosed speed, upon reaching a stop light, the vehicle inadvertently lost motive power and was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was then taken to the dealer, who determined that the engine was experiencing a vacuum leak. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602867July 17, 2024
SEATS
When I was braking at an intersection, the driver's seat broke and slide all the way forward causing me to jam the brake all the way, then the recoil sent the seat flying all the back. After the orignal pop where something broke, the seat freely slides all the way forward and back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590501May 24, 2024
WHEELS, UNKNOWN OR OTHER, SUSPENSION
Hard to be able to control the vehicle due to something going on the rear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590376May 23, 2024
ENGINE
Excessive oil consumption on the 2.4L engine. GM has known about the oil consumption on these engines for a long time and if oil is not consistently checked and topped off it will seize the motor while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589503May 19, 2024
EXTERIOR LIGHTING
I purchased the 2016 Buick Regal used in 2021 with 40,000 miles., it now has close to 70,000 miles. It’s still in well cared for mint condition, except for the driver side headlight. Condensation appeared and has been getting worse, dealership says the only option is buying another complete headlight assembly for $1200.00. The LED part of that headlight has stopped working., it’s inevitable that the bulbs themselves with fail also. This is a safety issue. It’s absurdly cost prohibitive for me and most everybody else to spend that kind of money to fix a headlight.., and $1200.00 is the cost of the part alone, we’d be adding labor to that. This is a manufacturer defect that so many people are suffering with. They say we’re getting no relief from this because not enough people have filed complaints to the NHTSA. GM should be compelled to provide this part to us at a much more reasonable price. I’m just a poor widower dad with a daughter in college. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589081May 16, 2024
STEERING
The contact owns a 2016 Buick Regal. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact stated that the failure occurred intermittently. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586939May 4, 2024
SERVICE BRAKES
After starting my vehicle with foot on the brake and putting the vehicle in gear it will move forward and occasionally roll for 4 or 5 feet before the brake engages. This is extremely dangerous as I'm pulling out of a parking space and merging with ongoing traffic !This has been going on for approximately three weeks. The vehicle literally has no brakes for four or five feet despite the fact that my foot being pressed all the way down on the brake pedal!! Last week I came very close to a major accident when I couldn't stop for an on oncoming car. Thank goodness the operator of the other vehicle stopped in time to avoid a serious accident! I immediately took the car to a local garage to have my brakes checked. They found no issues. I then took it to the Buick dealer,BICAL, and they found a serious issue. The brake vacuum pump had frozen and had actually disintegrated and no longer was functional. Parts from the pump entered the valve shaft area also. The end result was a $3,000 repair bill. The important issue here is the driver safety on the road.Although this was only occasional and at low speeds left unattended would lead to a total brake failure with major consequences and major fatalities!! God only know how many major accidents occurred with major consequences without anyone knowing the true source of the accident details. I have read online that 1996-1997 Cadillacs also have this same issue!! This is a very poor design and a major safety issue. After all there is no such thing as a minor brake issue!!! I'm avail to discuss this issue issue at your convenience. I can be reached on [XXX] [XXX] cell. Repair bill available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585149April 25, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Buick Regal. The contact stated while driving 35-40 MPH, the check engine warning light illuminated, and the vehicle started sputtering. The contact veered to the side of the road and turned off the vehicle for 5-10 minutes. The contact stated that upon restarting the vehicle, the failure was no longer present. The contact drove to the residence. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed that the cylinder #1 coil pack and spark plug needed to be replaced. The vehicle was taken to an independent mechanic, where all the coil packs and sparks plugs were replaced; however, the failure recurred several days later. The vehicle was taken back to the independent mechanic, where it was determined that the failure was related to TSB Number: 16-NA-383 (Engine and Engine Cooling). The dealer was contacted and informed the contact that the TSB was VIN specific, and the vehicle was not covered. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584466April 22, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Buick Regal. The contact stated while driving 80-85 MPH downhill and depressing the brake pedal, the brake pedal was rigid, failed to lower as needed, and the vehicle failed to respond. The Brake Assist warning light was illuminated. The contact stated that upon depressing the brake pedal harder, the brake pedal slightly travelled down and bounced back. Additionally, the steering wheel shuddered, and the vehicle failed to respond. The contact allowed the vehicle to gradually decelerate independently. The contact was able to drive to her destination at slower speeds. The contact related the failure to NHTSA Campaign Number: 22V465000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was taken to the dealer, where a fee was charged for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583341April 16, 2024
ENGINE, STRUCTURE:BODY, LANE DEPARTURE: BLIND SPOT DETECTION
The cars mileage was altered due to car being wrecked prior and the other car that was used to replace wrecked parts was hidden and vin number was altered. Copart Inc and ICT Sharp Rides are party's involved, I bought car on 12/28/2023 mileage was listed as 132525
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick Regal