Buick Regal Complaints

3,261 consumer complaints on file.

#708106June 30, 1999
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CAR FAILS TO ACCELERATE PAST 30MPH UNDER NORMAL DRIVING CONDITIONS. INCREASING PRESSURE ON GAS PEDAL AT 30MPH YIELDS NO RESPONSE FROM CAR. WHEN CAR HITS PASSING GEAR, FINALLY ACCELERATES PAST 30MPH. IN ADDITION, AT INTERSTATE SPEEDS IE. 70-75 MPH CAR DEVELOPS ALMOST A STUTTER AND CANNOT MAINTAIN SPEED AND STARTS TO DECELERATE. BOTH PROBLEMS OCCUR IN BOTH DRIVE AND OVERDRIVE. HAS BEEN IN FOR REPAIRS TO 4 DIFFERENT REPAIR SHOPS, 2 OF THEM AUTHORIZED BUICK DEALERS. THEY HAVE REPLACED THROTTLE POSITION SENSOR, CLEANED FUEL INJECTORS, NEW FUEL PUMP AND FUEL FILTER, NEW KNOCK SENSOR AND BLOWN CARBON OUT OF ENGINE TWICE. CAR STILL DOES NOT ACCELERATE AS DESCRIBED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841356June 29, 1999
SEAT BELTS:FRONT:RETRACTOR, AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A COLLISION AT 30MPH. UPON IMPACT, SEAT BELTS DID NOT RETRACT, AND THE AIRBAGS DID NOT DEPLOY. DRIVER RECEIVED A BROKEN BREAST BONE. *AK *YD
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#841413June 29, 1999
STRUCTURE:FRAME AND MEMBERS
WHILE DRIVING APPROXIMATELY 20MPH FRAME ON VEHICLE BROKE. IT HAPPENED WHERE THE CRADLE BOLTS ARE LOCATED. THE ENGINE DROPPED & BROKE THE STEERING SHAFT. NO STEERING CONTROL. THE CRACKS HAD OCCURRED IN THE FRAME. HAD VEHICLE TOWED TO DEALER TO CHECK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#840972June 23, 1999
SEAT BELTS:FRONT:RETRACTOR
PASSENGERS SIDE SEAT BELT WILL NOT RETRACT. THE DEALER HAS BEEN NOTIFIED. *AK *ADJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839811June 15, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER'S SIDE DOOR LOCKED UP AND CONNOT BE OPENED FROM THE INSIDE OR THE OUTSIDE. DEALER HAS NOT SEEN VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839149June 9, 1999
VISIBILITY:GLASS, SIDE/REAR
WINDOW WON'T ROLL DOWN ON DRIVER'S SIDE DUE TO THE PROBLEM'S WITHIN THE TRACKS ON THE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839173June 9, 1999
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 25 MPH, AND AIRBAGS DID NOT DEPLOY. NO INJURIES SUSTAINED. DEALER HAS BEEN NOTIFIED.E MANUFACTURER WILL BE NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#707336June 8, 1999
SUSPENSION
VEHICLE "SHAKES" ON SMOOTH ROADS, PITCHED ROADS, ON CURVED ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545991June 7, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE PADS AND ROTORS REPLACED SEVERAL TIMES, HOWEVER NEAR ACCIDENTS DUE TO DEFECTIVE COMPONENTS. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837086June 7, 1999
TIRES
WHILE DRIVING AT 40 MPH THE REAR DRIVER'S SIDE TIRE SEPARATED FROM THE RIM AND CAME OFF WHILE IN MOTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837494June 7, 1999
ENGINE AND ENGINE COOLING:ENGINE
ON 11-28-97, ENGINE CRADLE BOLTS RUSTED . WHEN DRIVER MADE A TURN ENGINE SEPARATED FROM THE VEHICLE. THE DEALER REPAIRED VEHICLE . ON 15-APR-99, OWNER TOOK THE VEHICLE TO REPAIR SHOP AGAIN BECAUSE THE ENGINE CRADLES RUSTED AGAIN. MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707277June 7, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE HAS SHAKES SEVERELY WHEN BRAKES ARE APPLIED. COULD CAUSE LOSS OF CONTROL OF VEHICLE AND CRASH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707171June 3, 1999
ENGINE AND ENGINE COOLING:ENGINE
LOUD TICKING NOISE AT STARTUP: CAMSHAFT AND LIFTERS FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838749June 2, 1999
SEAT BELTS:FRONT:RETRACTOR
SIDE BELT ON PASSENGER'S SIDE DOES NOT RETRACT BACK INTO MECHANISM. VEHICLE WAS CHECKED BY THE DEALERSHIP FOR THE PROBLEM. PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707011May 30, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EXTERIOR LIGHTING:BRAKE LIGHTS
CAR WILL RANDOMLY STALL ON ME WHILE DRIVING. FREQUENTLY WILL START UP AGAIN. MOSTLY, I HAVE IT TOWED. GARAGE CAN'T FIND ANYTHING. WHEN THERE IT STARTS AGAIN. "IF WE CAN'T FIND THE PROBLEM, WE CAN'T FIX IT." ALSO, STOP LIGHTS DON'T WORK. AGAIN A PROBLEM IN REPAIR. THE ENGINE STOPPING ON ME IS A VERY GREAT CONCERN TO ME. DANGEROUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838643May 28, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE MATERIAL OF THE BRAKE PAD, CAUSING BRAKE PADS TO OVERHEAT AND WARP. FRONT BRAKE ROTORS ALSO WARPED, CAUSING VEHICLE TO SHAKE AND MAY RESULT IN LOSS CONTROL. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706959May 28, 1999
ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD, EQUIPMENT:APPLIANCE:AIR CONDITIONER
RECURRING A/C, ELECTRICAL SYSTEM, AND WINDOW VIBRATION PROBLEMS HAVE NOT BEEN RESOLVED BY THE MANUFACTURER, DESPITE NUMEROUS ATTEMPTS. WAS REFERRED TO A BUICK REGIONAL REP, WHO CONSISTENTLY LIED ABOUT THE FACT THAT BUICK WAS AWARE OF THESE PROBLEMS IN NUMEROUS (MAYBE ALL) 1998 REGALS. WHEN THAT DIDN'T DETER ME AND THE TRUTH ESTABLISHED, HE ATTEMPTED TO USE PHYSICAL THREATS TO GET ME TO BACK DOWN. THAT DIDN'T DETER ME EITHER. BBB ARBITRATION PROCESS WAS A FARCE. BBB ADMITTED THAT THE VEHICLE WAS CONSIDERED A LEMON, BUT THEIR RESOLUTION WAS TO LET BUICK HAVE THE CAR FOR AN ADDITIONAL 30 DAY PERIOD TO ATTEMPT TO REPAIR IT. NEITHER THE BBB, NOR BUICK FOLLOWED THE BBB'S OWN ARBITRATION RULES. BUICK REP AND ARBITRATOR BOTH LIED DURING THE ARBITRATION HEARING, DESPITE TAKING AN OATH AT THE BEGINNING OF THE PROCEEDINGS. THESE FACTS HAVE BEEN WELL DOCUMENTED, AND WERE WITNESSED BY ANOTHER PERSON WHO ATTENDED THE HEARING ON MY BEHALF. READY TO START LEGAL PROCEEDINGS TO PROTECT MY RIGHTS AND OBTAIN A TRULY FAIR RESOLUTION COMPENSATE FOR THESE DEFECTS. ALSO WANT TO MAKE SURE BUICK DOESN'T TREAT OTHER CUSTOMERS THE WAY THEY HAVE TREATED ME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838458May 26, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN DRIVING ABOVE 45 MPH, AND APPLYING BRAKES, BRAKE PEDAL IS HARD, AND BRAKES AREN'T STOPPING THE VEHICLE. CONSUMER HAS TO PUMP THE BRAKES, AND VEHICLE WILL SLOW DOWN. THEN WILL APPLY BRAKES IN LOW SPEED, AND VEHICLE WILL COME TO A STOP. DEALER CAN'T DETERMINE THE PROBLEM AND THE VEHICLE IS IN SHOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838463May 26, 1999
ENGINE AND ENGINE COOLING:ENGINE, STRUCTURE:FRAME AND MEMBERS
TWICE THE BOLTS THAT SUPPORT ENGINE ROTTED OUT, CAUSING THE ENGINE TO DROP DOWN ON THE HIGHWAY. THE FIRST TIME WAS ON NOVEMER 28, 1997 WITH 78,000 MILES AND ON APRIL 20, 1999. CONSUMER ALSO STATED THAT THE FRAME IS CRACKED, THE DEALER/MANUFACTURER WERE NOTIFIED ABOUT THIS PROBLEM. VEHICLE HAS BEEN REPAIRED AT OWNER'S EXPENSE. CONSUMER FEELS HE SHOULD BE COMPENSATED FOR REPAIRS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706773May 22, 1999
STRUCTURE:BODY:DOOR, VISIBILITY:WINDSHIELD, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, STEERING:HYDRAULIC POWER ASSIST:PUMP, EQUIPMENT:APPLIANCE:AIR CONDITIONER
19922-REAR DOORS STICK-ADJUSTED 4 TIMES; BRAKES CLEANED DUST BUILD UP ON PADS AND ROTORS; 1994-REPLACED WATER PUMP; 95- EXHAUST SEAL CRACKED;REPLACAED EVAPORATOR AND COMPRESSOR AND HEATER CORE; FRONT BRAKE PADS REPLACED AND RESURFACED ROTORS; -96 DOOR STICS IN FREEZING RAIN- HAD TO HAVE DOOR HADLE AND CONTROL ROD FIXED; 98 REPLACED WATER PUMP AGAIN; ODEMETER STOPPED WORKING, AT 47,000 (?) ,FRONT AND REAR BRAK PADS AND ROTORS REPLACED, RUST ON RIGHT REAR SIDE WINDOW. HAD MY OIL AND LUBE JOB AT DEAALER; IN 11/98 AND IN12/98 HEARD NOISE IN FRONT, AND FOUND OUT THAT POWER STEERING FLUID WAS ALMOST GONE. THE GAS STATION MECHANIC LISTENED TO THE NOISE AND FOUND THIS OUT. FINALLY, IN 99 ALL DOORS FROZE AND TWO FRONT DOOR HANDLES BENT AND NEEDED TO BE FIXED. THE FRONT SIDE WINDOW VISIABILITY IS POOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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