Buick Lucerne Complaints (2008)

218 consumer complaints on file.

#10639889September 29, 2014
ELECTRICAL SYSTEM:IGNITION:MODULE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE IGNITION COIL AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 24,863. UPDATED 12/2/14*CN UPDATED 05/7/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638961September 25, 2014
POWER TRAIN
AS I BEGAN TO ENTER A MAJOR HIGHWAY MY TRANSMISSION FAILED, CAR WOULD NOT DRIVE FORWARD. I ALMOST WAS STRUCK MY AN EIGHTEEN WHEELER(TRACTOR-TRAILER). THE FORWARD DRIVE BAND COMPLETELY BROKE IN THE TRANSMISSION SUDDENLY WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638686September 24, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN OFF WHEN THE KEY WAS IN THE IGNITION. THE VEHICLE ALSO FAILED TO RESPOND WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637628September 19, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT'S VEHICLE CRASHED INTO FOUR OTHER VEHICLES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2014. THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE AND SPEED WERE NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10632855September 17, 2014
ELECTRICAL SYSTEM
2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO VEHICLE KEY RECALL NOTICE AND STATES NOT SURE REPAIRS WILL BE A REMEDY. *SMD ACCORDING TO THE RECALL NOTICE, THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633561September 16, 2014
ELECTRICAL SYSTEM
WHILE DRIVING, I WENT OVER A BUMP IN THE ROAD. THE DASHBOARD LIGHTS AND BELL STARTED FLASHING, AND MESSAGE CENTER SAID "ENGINE POWERING DOWN", THEN IMMEDIATELY SAID "ENGINE POWERED OFF". THERE WAS NO POWER STEERING OR BRAKES. I WAS ABLE TO PULL SOMEWHAT OFF THE SIDE OF THE ROAD. I TURNED THE KEY, AND NO RESPONSE. AFTER APPROX. FIVE MINUTES, I TRIED THE KEY AGAIN, AND THE CAR STARTED (NOT SMOOTHLY), AND WAS FINE. AFTER ONE WEEK, THE SAME THING HAPPENED WHILE DRIVING AT APPROX. 20 MPH (AUG 24), AND AGAIN HAPPENED WHILE DRIVING 45 MPH (AUG 27). EACH TIME, WE WERE FORTUNATELY NOT AROUND OTHER VEHICLES. AFTER THE SECOND STALL, WE RECEIVED A RECALL NOTICE FROM GM FOR THE IGNITION SWITCH. TALKED TO THE RECALL CENTER, WHO TOLD US IT WAS NOT UNDER THE RECALL BECAUSE WE DID NOT KNOW IF THE KEY HAD ACTUALLY TURNED OFF. WE HAD TAKEN ALL OTHER KEYS AND FOBS OFF THE KEY, BUT THE THIRD INCIDENT OCCURRED ON AUGUST 27. WE THEN TOOK THE CAR TO THE GM DEALER WHO DID A DIAGNOSTIC CHECK ON SEPTEMBER 2. HE FOUND A LOOSE GROUND WIRE, AND FELT IT WAS FIXED. WE PICKED UP THE CAR, DROVE APPROXIMATELY 1.5 MILES AND THE CAR STALLED AGAIN. WHEN IT STARTED, WE DROVE IT BACK TO THE GM DEALERSHIP. IT HAS NOW BEEN AT THE GM DEALER SINCE SEPTEMBER 2. THEY CONTINUE TO TEST DRIVE AND RUN DIAGNOSTIC CHECKS AND NOTHING SHOWS UP. WE HAVE CONTACTED GM RECALL CENTER THREE TIMES SINCE, AND HAVE HAD NO RETURN PHONE CALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633178September 15, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632722September 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 31,126. UPDATED 11/12/14*LJ UPDATED 92/03/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631833September 10, 2014
ELECTRICAL SYSTEM
2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO DASHBOARD LIGHTS ISSUES AND VEHICLE KEY FOB RECALL NOTICE. *SMD THE CONSUMER STATED THE DASHBOARD LIGHTS WOULD GO OUT. ESPECIALLY, IN THE EVENING. BY THE TIME HE ARRIVED AT THE DEALER, THE LIGHTS WOULD COME BACK ON. THE PARTS FOR THE RECALL, WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632149September 10, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 30 MPH AND CHANGING LANES, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THAT THE AIR BAGS DID NOT DEPLOY DUE TO A FAILED IGNITION SWITCH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10629413August 29, 2014
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUSE BLOCK WAS DEFECTIVE AND CAUSED THE FUEL PUMP MODULE TO FAIL. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,602. UPDATED 09/24/14*LJ..UPDATED 09/25/14 *BF THE CONSUMER STATES THE VEHICLE WOULD NOT START. HOWEVER WHILE DRIVING ON 9/13 AT VARIOUS SPEEDS THE ENGINE DIED. IT DIED ONCE AGAIN FOR THE MECHANIC.THE DIAGNOSTIC SHOWED THE VEHICLE WAS NOT RECEIVING FUEL. UPDATED 2/24/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628433August 26, 2014
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH FUSE ASSEMBLY, INSULATOR HARNESS AND INSULATOR COIL NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 9/29/14*CN UPDATED 2/25/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628516August 26, 2014
ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO FOUR VEHICLES AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE FRONT END, THE FRONT DRIVER'S SIDE DOOR AND MIRROR WERE REPLACED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. PAM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10627555August 22, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT WHILE ENGAGING THE BRAKES, THE BRAKES MALFUNCTIONED CAUSING THE VEHICLE TO SURGE FORWARD. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627305August 21, 2014
AIR BAGS, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, SUSPENSION, STEERING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN AUGUST OF 2011 I PURCHASED WHAT WAS SUPPOSED TO BE A CERTIFIED PRE-OWNED BUICK SUPERIOR BUICK. I HAD NUMEROUS PROBLEMS THAT I TRIED TO GET FIXED UNDER WARRANTY(SUSPENSION, THERMOSTAT, AIR BAGS, STEERING ETC.) OR GOOD FAITH (ONLY BRAKES) JUST TO NAME A FEW, AND TRIED TO GET A REFUND UNDER MY WARRANTY OR DIFFERENT CAR WITHIN THE FIRST 72 HOURS/150 MILES OF RESIGNING MY CONTRACT AND WAS DENIED. I MADE NUMEROUS TRIPS TO THE DEALERSHIP TO GET THESE PROBLEMS SERVICED AND WAS TOLD EVERY TIME THAT NOTHING WAS WRONG, THEY FOUND DEBRIS HERE A SCREW THERE, TIGHTENED THIS, BLAMED IT ON THIS ETC. THEY NEVER FIXED OR REPLACED ANYTHING BUT A WATER PUMP AND A COUPLE OF ELECTRICAL BULBS (THE SAME ONES). AFTER AT LEAST 5 ATTEMPTS TO GET IT FIXED( PER LAWS SET FORTH) I HAD A COUPLE OF FACE-TO- FACE MEETINGS WITH THE G.M./PART OWNER LOUIS FALLER. DURING THESE MEETINGS, HE TELLS ME EVERYTHING FROM YOU GOT A LEMON, THAT HE BELIEVED THE CAR WAS WRECKED PRIOR, TO THAT HE FIRED A COUPLE OF EMPLOYEES FOR PUTTING BAD CARS ON HIS LOT AND NOT FIXING THEM PROPERLY UNDER WARRANTY, AMONGST OTHER THINGS. SO AFTER NO LUCK WITH A REFUND I BEGAN TO GET OPINIONS WHICH UNCOVERED EVERYTHING FROM PRIOR DAMAGE TO SEVERAL THINGS WRONG WITH THE SUSPENSION IN LATE 2012 ETC. SO IN LATE 2013, AFTER ALL THE THINGS PROGRESSED TO REALLY BAD AND I GOT MY X-MAS BONUS I BEGAN FIXING IT AND REACHED OUT TO HENDRICK CORPORATE. THEY LIED TO ME AND SAID THEY WOULD GIVE ME AT LEAST THE MONEY FOR FIXING WHAT I ALREADY FIXED AND THAT I HAD TO GET REST FROM DEALERSHIP. THEY LATER TOOK IT BACK CAUSE I WASN'T SIGNING OVER NO RIGHTS BECAUSE I STILL HAD SEVERAL THOUSAND IN DAMAGES. SO I REACHED OUT G.M. CUSTOMER SERVICE AND EXECUTIVE BRANCHES. THEY WERE LIKE AUTOMATED PUPPETS. PLEASE REFER TO ATTACHMENTS. THE RIGHT FRONT BEARING, WAS REPLACED. THERE WAS AN ISSUE WITH THE ANTI-LOCK BRAKES THE RIGHT FRONT STRUT SHIELD WAS STICKING AND MAKING A CLICKING SOUND, THE TIRES WERE CUPPING, CREATING A RUMBLING SOUND, TIE RODS NEEDED TO BE REPLACED, THE PRESSURE LINE FROM THE POWE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618565August 6, 2014
ELECTRICAL SYSTEM, ENGINE
2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO VEHICLE STOPPED SEVERAL TIMES WHILE DRIVING. *SMD THE CONSUMER STATED FOUR MECHANIC'S WORKED ON THE VEHICLE, AND THEY WERE UNABLE TO FIX IT. THE CONSUMER NO LONGER OWNS THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607494July 1, 2014
AIR BAGS
I RAN OFF ROAD AND HIT A TREE. NOTED WHITE SMOKE BUT AIRBAG DID NOT DEPLOY. SEAT BELT IN USE. ONLY MINOR INJURIES. INSURANCE COMPANY TOTALED CAR. REPORTED INCIDENT TO GM. THEY REPLIED WITH PHONE NUMBER WHICH LED TO VOICE MAIL AND NO ANSWER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10605386June 23, 2014
ELECTRICAL SYSTEM
I HAVE A 2008 BUICK LUCERNE. I HAD APPROXIMATELY 78,200 MILES ON THE CAR. IN DECEMBER 2013 I WAS PLAYING MUSIC IN MY VEHICLE WITH OUT THE CAR BEING ON. THE CAR BATTERY WAS DRAINED BUT, WHAT SURPRISING TO ME WAS THE FACT THAT I COULDN'T GET THE KEY TO MOVE (UP OR DOWN/ IN OR OUT ) THE IGNITION . AFTER WAITING 45 MINUTES FOR AAA, ALL IT TOOK WAS A JUMP, AND THE KEY WAS RELEASED . SO I *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605410June 23, 2014
ELECTRICAL SYSTEM
IN DECEMBER OF 2013 I WAS PLAYING MUSIC IN MY VEHICLE, ( 2008, BUICK LUCERNE) THE BATTERY GOT GO DRAINED. THE THING THAT SURPRISED ME WAS THE FACT THAT AFTER, THE BATTERY WAS DRAINED THE IGNITION CEASED. I COULDN'T MOVE THE KEY UP/DOWN OR IN/OUT OF THE IGNITION. I THINK THAT THIS COULD HAVE BEEN VERY SERIOUS IF I HAD LOST POWER ON THE HIGH WAY. (ALTERNATOR OR BATTERY) WHEN AAA CAME ON THE SCENE AS SOON AS THEY HOOKED UP MY VEHICLE TO A PORTABLE BATTERY AND, TURNED IT ON THE KEY WAS RELEASED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597690June 11, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE WHEN IT FAILED TO YIELD THE RIGHT-OF-WAY. THE FRONT FENDER AND BALL JOINT WERE DAMAGED. ADDITIONALLY, THE DRIVER'S SIDE FRONT AND SIDE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNINJURED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. UPDATED 8/15/14*CN UPDATED 08/26/2014 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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