Buick LeSabre Complaints

3,724 consumer complaints on file.

#10130585July 29, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
FUEL PRESSURE REGULATOR FAILURE IN MY 2000 BUICK LESABRE VIN: [XXX]VEHICLE EXHIBITS HARD STARTS AND OCCASIONALLY STALLS WHILE DECELERATING. STRONG FUEL ODOR ON STARTUP. FUEL LEAKING FROM VACUUM LINE AT FUEL RAIL. PER GM RECALL BULLETIN 03054B, DATED JUNE 2004, THIS VEHICLE IS SUBJECT TO RECALL FOR THIS DEFECT. BULLETIN STATES IF THE VEHICLE HAS A DELPHI MANUFACTURED PART IT IS TO BE REPLACED WITH A BOSCH MANUFACTURED PART (FUEL PRESSURE REGULATOR) AT NO COST. VEHICLE HAS DELPHI MANUFACTURED PART LABEL ON FUEL RAIL. DEALER INDICATED THIS PARTICULAR VIN IS NOT COVERED UNDER SAID RECALL. BUICK CUSTOMER SERVICE CONFIRMED THIS STATING THIS VEHICLE WAS "NOT IN OUR VISS SYSTEM," AND " WE CANNOT AUTHORIZE THE REPAIR UNDER THIS RECALL." FAILURE WAS CORRECTED BY OWNER. PART PURCHASED AND REPLACED BY OWNER. DEALER: USEM CHEVROLET OF AUSTIN MN BUICK CUSTOMER SERVICE EMPLOYEES: FRANSIS AND ALICIA BUICK CUSTOMER SERVICE CALL REFERENCE #: [XXX]. *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130494July 28, 2005
AIR BAGS:FRONTAL
DT: THE CONTACT OWNS A 1992 BUICK LESABRE. THE CONTACT STATES THAT THE AIR BAG PARTIALLY DEPLOYED IN A HEAD ON COLLISION. AT 40 MPH. IT PUSHED CONSUMER'S CAR BACK TWO FEET AND ENGINE BACK 4 INCHES. SOMEONE FROM BUICK CAME OUT AND INSPECTED VEHICLE, AND THEN INDICATED THEY WOULD NOT DO ANYTHING ABOUT THE VEHICLE BECAUSE IT WAS STILL DRIVABLE. CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. WHILE DRIVING SOMETIMES CONSUMER HEARD A HUMMING NOISE LIKE THE AIR BAG WAS GOING TO DEPLOY. CONTACT PULLED OVER AND WAITED FOR THE HUMMING NOISES TO STOP. CONTACT FILED A COMPLAINT BEFORE AS INDICATED IN ODI 10105027. ALSO, CONSUMER'S AUNT WAS IN AN ACCIDENT WITH SAME THIS HAPPENED ABOUT TWO YEARS AGO. BOTH FENDERS, HOOD, GRILL, AND BUMPER WERE COMPLETELY DAMAGED. UPON IMPACT, THE DRIVER'S AIR BAG PARTIALLY DEPLOYED, WHILE PASSENGER'S AIR BAG DID NOT DEPLOY. CONTACT'S AUNT WAS THE ONLY OCCUPANT IN THE VEHICLE. SHE HAD SEAT BELT ON. THE AIR BAG WARNING LIGHT WAS NOT ON PRIOR TO THE CRASH. DRIVER SUSTAINED A BROKEN COLLAR BONE. THIS VEHICLE WAS USED FOR TRANSPORTATION ONLY, SHE STILL HAD TO DRIVE THIS VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10129703July 22, 2005
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
ELECTRICAL SYSTEM FAILURE WONT START, CANT ROLL WINDOWS WHEN YOU PUT THE KEY IN THE INGNITON SAID DRIVER UNKOWN, LIGHTS COME ON, BUT RADIO WONT, PLAY , GOOD BATTERY HAD IT TESTED. WONT JUMP START NOR CAN YOU LOCK CAR WITH KEY BUT SYTEM SECURITY LIGHT IS ON WHEN DOORS ARE SHUT NO INTERIOR LIGHT COMES ON . SIDE DOOR MAY HAVE GOTTEN WET WHEN WINDOW WAS DOWN, ALREADY HAD A SIDE DOOR MODULE PUT IN. HAD OWN STAR IN THE CAR BUT HAVENT HAD IT REACTIVATE, DONT KNOW IF IT COULD CAUSE SYSTEM FAILURE . DRIVING A RENTING CAR NOW , WHEN LEFT FOR A LONG PERIODS OF TIME CAR WILL RESET ITSELF AND SART. TOOK TO CAR DEALER AND WAS INFORM THAT CAR HAD TO NOT BE WORKING TO TEST. TRIED TO SART THIS MORING AFTER NOT STARTING FOR 24HOURS AND TOWED TO THE DEALER THIS MORING THEYARE STILL WORKING ON CAR AND ITS BEEN THREE DAYS NOW CANT FIND ANYTING WORNG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129532July 21, 2005
STRUCTURE:FRAME AND MEMBERS
DT: THE MOUNTS ON THE ENGINE CRADLE BROKE AND DROPPED AND STEERING DISENGAGED. THE RACK AND PINION FELL WITHIN THE ENGINE. OWNER WAS IN A PARKING LOT DRIVING WHEN THIS HAPPENED. THE SPEED WAS BETWEEN 5-10 MPH. THERE WERE NO PRIOR PROBLEMS WITH THE VEHICLE. THE MANUFACTURER SAID THAT THE OWNER WILL NOT BE GETTING ANY HELP RESOLVING THIS PROBLEM TODAY. THIS HAPPENED ON JULY 20, 2005. THERE WERE NO INJURIES. THE 4 REAR MOUNTS ON THE ENGINE CRADLE BROKE. THE OWNER WAS HAVING THIS REPAIRED EVENTUALLY. THE INFORMATION PROVIDED BY THE CONSUMER WAS WHAT HE THOUGHT WAS RELEVANT TO THE COMPLAINT. ALL THE INFORMATION COLLECTED IS WHAT THE OWNER OF THE VEHICLE HAS WISH TO PROVIDE. THE OWNER WAS ON THE PHONE WITH BUICK CUSTOMER SERVICE AND THEY CONTACTED THE OWNERS DEALER AND TOLD THE OWNER THAT THEY WOULD NOT SEND ANYONE TO THE OWNERS HOME TO EXAMINE THE DAMAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129434July 20, 2005
AIR BAGS:FRONTAL
DT: GOT INTO A CAR ACCIDENT. THE AIR BAGS DEPLOYED ON THE DRIVERS SIDE AND PASSENGERS SIDE, BUT THEY DID NOT INFLATE. NO LIGHTS ON ITHE DASHBOARD. THIS HAPPENED SAT. JULY 16, 2005. HAD NOT CONTACTED BUICK.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10129506July 20, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DT: THE CONTACT STATES THAT FUEL SUPPLY LINE RUSTED AND GASOLINE WAS LEAKING . THE CONTACT SMELLED GASOLINE FOR AT LEAST THREE WEEKS, BUT SHE PUT DOWN A PIECE OF CARDBOARD UNDER THE CAR AND SHE PICKED IT UP AND SMELLED IT. THE MECHANIC SAID IT WAS THE FUEL SERVER AND THAT THE WIRES WERE RUSTED. THE PART TO FIX THE VEHICLE WAS THE FUEL SERVER LOCATED INSIDE THE GASOLINE TANK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128820July 14, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
(1) STARTED AS INTERMITTENT PROBLEM WHEN ENGINE WAS COLD AND CAR WAS STATIONARY - STEPPING ON ACCELERATOR RESULTED IN NO MOTION FOLLOWED BY CAR LURCHING/JERKING INTO FIRST GEAR; THE PROBLEM BECAME MORE REPEATABLE OVER A THREE YEAR TIME PERIOD; JUST PRIOR TO FAILURE, THE CAR WOULD SHAKE AND MAKE NOISE WHEN ACCELERATING FROM A STOP AND WHEN COMING TO A STOP; AT FAILURE, THE CAR WOULD NOT MOVE (FORWARD OR IN REVERSE) (2) COMPLETE FAILURE OF AUTOMATIC TRANSMISSION - SURPRISING BECAUSE AUTO ONLY HAD 22,300 MILES ON IT WHEN THE TRANSMISSION FAILED (3) REPLACED TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125123July 8, 2005
AIR BAGS:FRONTAL
DT: CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION IN WHICH IT WAS HIT ON THE DRIVER'S SIDE. UPON IMPACT, NEITHER THE PASSENGER'S SIDE AIR BAG NOR DRIVER'S SIDE AIR BAG DEPLOYED. THE VEHICLE WAS TOTALED. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10127737July 7, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
1. TRANSVERSE BRAKE LINE TO LEFT REAR BRAKE (ABS) RUSTED THROUGH; ALL BRAKE FLUID LOST. NO OTHER VISIBLE RUST UNDER CAR. LUCKILY, WAS PARKED WHEN DISCOVERED. 2. NO BRAKES. 3. AT DEALER REPLACING LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127488July 5, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DT: CONSUMER STATES THAT ON JULY 1, 2005 VEHICLE WOULD NOT START AND HE THOUGHT THE BATTERY WAS DEAD. WHEN HE TRIED TO GET A JUMP AND START IT THE VEHICLE MADE A LOUD BACKFIRE NOISE. AT THAT POINT, HE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR MAN, AND WAS TOLD THERE WAS RECALL 96V116000. HE WENT TO THE DEALERSHIP AND ASKED ABOUT THE RECALL, DEALERSHIP THEN CHECKED WITH GENERAL MOTORS, AND WAS TOLD THE RECALL WAS FOR CANADA., AND BECAUSE CONSUMER'S VEHICLE WAS MANUFACTURED IN THE U.S. IT WOULD NOT INCLUDED IN RECALL. CONSUMER THEN CALLED BUICK AND WAS TOLD THE SAME INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127491July 5, 2005
AIR BAGS:FRONTAL
DT: CONSUMER WAS DRIVING BETWEEN 60-75 MPH ON THE HIGHWAY WHEN BOTH AIR BAGS DEPLOYED FOR NO APPARENT REASON. THERE WERE NO POTHOLES OR BUMPS IN THE ROAD THAT WOULD HAVE CAUSED THE AIR BAGS TO ENGAGE. AFTER THE AIR BAGS DEPLOYED THE CAR WAS FILLED WITH BROWN SMOKE AND FIRE WAS COMING OUT OF BOTH AIR BAGS. AFTER THE VEHICLE WAS STOPPED THE DRIVER PUT OUT THE PASSENGER SIDE AIR BAG FLAME. THE DRIVER SIDE FLAME WENT OUT BY ITSELF. THERE WERE ONLY ONE INJURY. THE PASSENGER SUFFERED BRUISING TO THE LOWER PART OF THE STOMACH AND THE THIGHS. THERE WERE NO MARKS LEFT ON THE VEHICLE. DRIVER PUT THE AIR BAG BACK IN THE DRIVER AIR BAG COMPARTMENT AND DROVE THE VEHICLE HOME. THE ONLY THING BURNT WAS THE AIR BAGS AND THAT WAS THE ONLY DAMAGE. THE MANUFACTURER HAS BEEN CONTACTED. MANUFACTURER SENT OUT AN INSPECTOR TO CHECK OUT THE DAMAGE TO THE CAR AND TAKE PICTURES. THE MANUFACTURER THEN REFERRED THE CONSUMER TO INSURANCE CARRIER. THE CONSUMER FELT THAT GM SHOULD HAVE BEEN RESPONSIBLE FOR FIXING THE AIR BAGS. CONSUMER WANTED TO KNOW WHY THAT THE AIR BAGS WERE BURNING. THERE WAS NO POLICE REPORT FILED. CONSUMER HAS NO MAILING ADDRESS OR PHONE NUMBER FOR THE DEALERSHIP.*AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10127147June 30, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DT: THE CONSUMER SMELLED GAS IN VEHICLE FOR QUITE SOME TIME BUT ALWAYS DISREGARDED AS ANOTHER PASSING VEHICLE OR SOMETHING ELSE. ABOUT 2 WEEKS AGO, THE CONSUMER DISCOVERED THERE WAS GASOLINE NEAR THE REAR OF THE VEHICLE ALONG THE RIGHT REAR TIRE AND MUFFLER. THE CONSUMER DROVE HOME AND CHECKED TO SEE IF IT WAS LEAKING AGAIN, THERE WAS NO LEAK AT FIRST. LATER, WITHIN 20 MINUTES, 2 PUDDLES FORMED FROM THE GAS LEAK. TOOK NAPKIN AND WIPED, UNDERNEATH NEAR FUEL LINES BUT DID NOT FIND ANY MOISTURE. WAS UNABLE TO DETERMINE AS TO WHERE THE LEAK ORIGINATED FROM. CALLED A LOCAL DEALERSHIP ABOUT THE PROBLEM, WHO SAID THEY WERE UNABLE TO GET IT IN THE SHOP RIGHT AWAY, BUT DID SAY IT WAS UNSAFE TO DRIVE WITH LEAK. TOOK VEHICLE TO ANOTHER DEALER, WHO CHECKED VEHICLE, AND REPLACED A FUEL SENDING UNIT, FUEL TANK, AND FUEL LINE. NO LEAKS SINCE THE REPAIRS. THEY INFORMED CONSUMER THAT THE GAS LINES RUSTED AND CAUSED THE LEAK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128047June 28, 2005
AIR BAGS:FRONTAL
1996 BUICK LESABRE BOTH PASSENGER AND DRIVER'S SIDE FRONT AIR BAGS DEPLOYED INADVERTENTLY.*MR THE DRIVER'S AIR BAG DEPLOYED AT 11 AM WHILE DRIVING 30 MPH. ON THE SAME DAY AT 2 PM THE PASSENGER'S AIR BAG DEPLOYED WHILE DRIVING 30 MPH. THE VEHICLE WAS NOT INVOLVED IN ANY TYPE OF COLLISION NOR DID THE AIR BAG LIGHT ILLUMINATE TO INDICATE A PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126945June 28, 2005
TIRES
I WOULD LIKE TO KNOW IF YOU HAVE RECEIVED COMPLAINTS REGARDING REPUBLIC TIRES. MY INVOICE SAYS 98H S2ULT HP4 RAD G ROAD HAZARD PROTECT (PRO-RATED R 225/60R1. I DO NOT KNOW IF THESE ARE THE PROPER NUMBERS. 5/30/05 WE REQUESTED A HIGH QUALITY GOODYEAR TIRE THAT WOULD PERFORM WELL ON ALL THE RAIN IN FLORIDA AND BE THE BEST AGAINST HYDRO PLANING. THE ALLIED TIRE STORE SOLD US REPUBLIC TIRES AND SAID THEY WERE A BETTER GRADE THAN GOODYEAR. I WAS IN A VERY SERIOUS ACCIDENT WITHIN WEEKS OF PURCHASING MY NEW TIRES. PLEASE LET ME KNOW IF YOU HAVE HAD OTHER COMPLAINTS REGARDING REPUBLIC TIRES. WE HAVE NOT BEEN ABLE TO FIND ANYTHING ON REPUBLIC TIRES IN CONSUMERS REPORTS, ETC.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10126957June 28, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY 2000 BUICK LASABRE HAS HAD THREE WIDOW REGULATORS FAIL. ONE UNDER WARRANTY, ONE I TALKED THEM INTO PAYING FOR THE PART, AND NOW THE THIRD THAT THEY REFUSE OBSORB ANY OF THE $400 COST. MY WIFE HAS BEEN STRANDED WITHOUT AN AUTOMOBILE FOR FOUR DAYS WAITING ON THE PART. I FINALLY HAD TO GET AN AUTOBODY SHOP TO REPAIR IT (TOMORROW 6/29/2005). SOMEONE IS NOW MAKING AN AFTER MARKET PART THAT IS HALF THE COST, BECAUSE THEY KNOW THE EXTENT OF THE PROBLEM. I WILL NEVER PURCHASE ANOTHER GM PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126485June 24, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
ON SUNDAY, JUNE 19, 2005 I NOTICED A PUDDLE OF GAS UNDER THE REAR-RIGHT SIDE OF MY 1998 BUICK LESABRE. ON MONDAY, JUNE 20, 2005 I TOOK THE CAR TO THE VYLETEL BUICK DEALER IN STERLING HEIGHTS. THEY EXAMINED THE CAR AND INFORMED ME THAT THE LEAK(S) WERE COMING FROM CRACKS IN THE FLEXIBLE FUEL LINES AND THESE WOULD HAVE TO BE REPLACED. THEY DID NOT HAVE ANY EXPLANATION FOR WHAT CAUSED THE CRACKS IN THESE LINES. THE DEALER ALSO INDICATED THAT THE SENDING UNIT IN THE TANK WOULD ALSO NEED TO BE REPLACED SINCE IT'S HARD LINES WERE EXCESSIVELY RUSTED AND CORRODED AND THE NEW FLEXIBLE LINES WOULD NOT BE ABLE TO BE SECURED. THEY ALSO SAID THAT SINCE THIS IS ALL BEING DONE, THE FUEL PUMP SHOULD BE REPLACED. THE CAR IS ONLY 7 YEARS OLD, AND HAS BEEN DRIVEN ONLY 75, 600 MILES UNDER "NORMAL" CITY DRIVING CONDITIONS - NO INCIDENTS OF ANY DAMAGE ANYWHERE ON THE CAR -INCLUDING THE UNDERCARRIAGE. SO, IT IS COMPLETLY UNACCEPTABLE FOR THIS CAR TO HAVE CRACKED FUEL LINES - AND ALL OF THE OTHER RELATED PROBLEMS. THIS IS A SAFTY ISSUE! THE FUEL LEAK WAS EXCESSIVE AND HAD I NOT NOTICED IT, THERE IS A HIGH PROBABILITY OF A FIRE/EXPLOSION OCCURING. I SPOKE WITH A BUICK CUSTOMER SERVICE REPRESENTATIVE ABOUT THIS AND HE SAID THAT THEY WOULD NOT REPAIR THE CAR AT THEIR COST SINCE THE CAR WAS BEYOND WARRANTLY AND THIS WAS NOT A RECALL ISSUE. I RELUCTANTLY AUTHORIZED TO HAVE THE REPAIRS DONE SO THAT I COULD HAVE MY CAR BACK. THE TOTAL COST TO ME WAS $892.34. SINCE THE SAME TYPE OF PARTS (FLEXIBLE FULE LINES, SENDING UNIT, FUEL PUMP) HAVE BEEN USED, I DO NOT FEEL CONFIDENT THAT THE PROBLEM HAS BEEN SOLVED. THANK YOU FOR REVIEWING THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126536June 24, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
A VERY BAD GASOLINE ODOR WAS NOTICED WHEN STARTING AND STOPPING THE CAR. THE SHOP DISCOVERED TWO (2) LEAKS IN THE GAS LINE. THE METER, PUMP AND LINES HAD TO BE REPLACED. I DON'T KNOW IF THE SHOP STILL HAS THE PARTS AND I CERTAINLY DID NOT WANT THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122496June 24, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT: WHEN STARTED VEHICLE AND THERE WAS A BACKFIRE WITH A LOT O SMOKE. CARE WOULD NOT START. TOOK VEHICLE TO BUICK GARAGE, AND THEY SAID IT WAS THE INTAKE MANIFOLD, AND THEY REPAIRED IT. *AK *SB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126055June 21, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
DT: CONTACT STATES THERE IS AN ODOR COMING FROM THE VENT WHILE THE HEAT OR AIR CONDITION IS IN USE. THE SERVICE DEALER INSTALLED AN ELECTRONIC DEODORIZER FAN. THIS DID NOT FIX THE PROBLEM. THE VEHICLE HAS BEEN TO DEALER TWICE SINCE THEN, AND THEY INSTALLED AN INTERIOR BOX FOR AN HOUR, AND SPRAYED THE VEHICLE WITH A DEODORIZER, AND CHECKED THE RECALL FAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126059June 21, 2005
UNKNOWN OR OTHER
IN JAN. 2005 THE BATTERY POSTS CORRODED OFF AND ACID LEAKED ONTO FLOOR CAUSING A HOLE....GM REPLACED BATTERY....NOW I HAVE BOTH REAR WINDOWS FALL DOWN AND I HAD TO WIRE THEM UP FROM INSIDE THE DOOR PANEL TO KEEP THEM UP. NO RESPONSE FROM GM. THEN THE LEFT FRONT WINDOW FELL AND I DID SAME THING TO IT...DEALER JUST SAYS IT IS ROUGHLY 500.00 A DOOR TO FIX....THIS IS RIDICULOUS..I HAVE BOUGHT ONLY BUICKS FOR LAST 41 YRS AND WILL RETHINK BUYING THE NEXT ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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