Buick LeSabre Complaints

3,724 consumer complaints on file.

#10617806July 30, 2014
ENGINE, STEERING, SERVICE BRAKES
WHILE DRIVING ON A 40MPH ROAD, THE ENGINE SPONTANEOUSLY LOST POWER - THE POWER STEERING AND BRAKES ALSO CEASED TO FUNCTION AS A RESULT. THE RADIO AND LIGHTS WERE STILL ON. AFTER GUIDING THE STRICKEN CAR TO A SAFE AREA, I TURNED THE ENGINE BACK ON AND WAS ABLE TO DRIVE AS NORMAL. THE ISSUE REPEATED ROUGHLY A WEEK LATER AT LOWER SPEED WHILE GOING OVER A SPEED-HUMP IN A SHOPPING CENTER PARKING LOT. NOTE: THE ISSUE OCCURRED FOLLOWING THE ADDITION OF APARTMENT AND MAIL KEYS TO THE KEYRING. I SEPARATED THE ADDITIONAL KEYS FROM THE CAR'S KEY FOLLOWING THE SECOND INCIDENT. THE ISSUE HAS NOT REPEATED SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616533July 26, 2014
AIR BAGS
ENTERED VEHICLE AND NOTICED DASHBOARD BUCKLING ON DRIVERS SIDE AND PASSENGER SIDE. AFRAID TO START VEHICLE BECAUSE THE PASSENGER AIR BAG MAY DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615639July 23, 2014
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 1998 BUICK LESABRE. THE CONTACT STATED THAT THE REAR BRAKES FAILED TWICE AND THE BRAKE LINE WAS LEAKING. THE CONTACT REPLACED THE BRAKES AND NOTICED THAT THE BRAKE LINE WAS SEVERELY CORRODED AND UNPROTECTED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615075July 21, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 BUICK LESABRE. THE CONTACT STATED THAT AFTER RELEASING THE ACCELERATOR PEDAL, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNING. THE CONTACT STATED THAT AS A RESULT OF THE FAILURE SHE CRASHED INTO ANOTHER VEHICLE. THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE PROBLEM. THERE WERE NO INJURIES. THE APPROXIMATE FAILURE MILEAGE WAS 39,900.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10615079July 21, 2014
EQUIPMENT ADAPTIVE/MOBILITY, AIR BAGS, STRUCTURE
THE DASHBOARD ON THE VEHICLE HAS COME LOOSE FROM THE GRILL UNDER THE WINDOW AND IS RISING UP. IT HAS RELEASED ALMOST ALL THE WAY ACROSS THE WINDSHIELD AND MAKES IT DIFFICULT TO SEE OUT THE WINDSHIELD. ALSO IT HAS EXPOSED THE PASSENGER SIDE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614872July 20, 2014
AIR BAGS, SEATS
VEHICLE DESCRIBED IN EXCELLENT CONDITION & WAS STOPPED BEHIND OTHER STOPPED TRAFFIC AT A CONTINUOUS RED TRAFFIC SIGNAL. FULL SIZE COMMERCIAL VAN FAILS TO STOP WHILE TRAVELING OVER 35MPH AND HITS (VEH DES. ABOVE), FROM BEHIND SENDING SAME VEHICLE INTO ANOTHER. THE AIR BAGS FAILED TO DEPLOY. SEAT BELTS FAILED TO HOLD FRONT RIGHT PASSENGER, FAILED TO HOLD PASSENGER IN POSITION. THIS CAUSED ADULT HER TO BE QUICKLY TRUSTED FORWARD INTO DASH & THEN SLAMMED BACK INTO HEAD REST OF SEAT, THEN SUDDENLY THRUSTED UNDER SEATBELT AND INTO THE DASH BOARD AND ENDING UNDER THE VEHICLE DASHBOARD. BODY REPAIR IN EXCESS OF $4000. FRAME WAS TWISTED/BENT & BOTH VEHICLE REAR DOORS WOULD NOT CLOSE AFTER INCIDENT. DRIVER SEAT WAS KNOCKED OFF TRACK AND WOULD NOT STAY IN A LOCKED POSITION AFTER INCIDENT. SERIOUS INJURIES & SEVERE DISABLING CONDITIONS OCCOURED SINCE THIS INCIDENT. PLEASE SEARCH FOR ANY INFORMATION TO HELP SHED LIGHT INTO THIS INCIDENT ON 11-18-2009. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10614597July 18, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 BUICK LESABRE. THE CONTACT STATED THAT THE SPEEDOMETER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEPPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,300 AND THE CURRENT MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610889July 16, 2014
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. HOWEVER, THE CONTACT WAS UNAWARE OF THE PARTS NEEDED TO REPAIR THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 109,243. UPDATED 10/8/14*CN UPDATED 05/18/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610648July 15, 2014
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610773July 15, 2014
ELECTRICAL SYSTEM
THE KEY COMES OUT OF THE IGNITION CYLINDER LOCK. I HAVE HAD MY KEY REPLACED TWICE. THE SECURITY LIGHT COMES ON AND THE CAR DASH SAYS UNKNOWN DRIVER. EVEN THOUGH I HAVE HAD THE KEYS REPLACED WHICH, WHEN AAA HAD A LOCKSMITH COME OUT TO MAKE ME A KEY, THE TECHNICIAN SAYS THAT THE CYLINDER LOCK HAD BEEN FILED DOWN. WITH THIS POSSIBLY BEING THE ISSUE IT IS VERY DANGEROUS FOR ME AND 8 YEAR OLD DAUGHTER. THE KEY SHOULD NEVER COME OUT OF THE CYLINDER LOCK AND NOW MY MECHANIC IS TALKING LIKE THIS HAS LIKELY CAUSED PROBLEMS FOR THE BCM. I AM NEEDING SOME ASSISTANCE IN THIS MATTER. THE CAR STARTS WHEN IT WANTS TO AND IF IT DOESN'T START IT TAKES A COUPLE OF DAYS THEN RESETS. THIS IS A BIG HEADACHE WHEN THIS IS THE ONLY TRANSPORTATION I HAVE TO GET TO WORK AND TAKE MY DAUGHTER TO SCHOOL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610230July 13, 2014
ELECTRICAL SYSTEM
WIRE IN STEERING COLUMN OPENS. CAR WON'T START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609361July 9, 2014
STRUCTURE
APPROX. APRIL 1, 2014 NOTICED THAT THE DASHBOARD WAS "LIFTING" AWAY FROM THE BASE. SINCE THEN IT HAS GOTTEN PROGRESSIVELY WORSE, LIFTING FROM LEFT HAND SIDE TOWARDS CENTER OF VEHICLE. BUICK TELLS ME IT IS NOT COVERED AND THERE HAVE BEEN NO RECALLS ON IT, YET I'VE SEEN 100'S OF COMPLAINTS ABOUT SAME THING ON THE INTERNET. WORRIED ABOUT SAFETY OF AIRBAG(S) DEPLOYING AND IF IT KEEPS LIFTING THE WAY IT HAS SO FAR, VISIBILITY WILL BECOME A FACTOR. VEHICLE WAS PURCHASED NEW IN AUGUST 2003. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608785July 7, 2014
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
STARTING EARLY JUNE MY SON CALLED ME TO INFORM ME THAT THE BUICK WAS STALLING OUT ON HIM ALL THE TIME. HE SAID THAT HE COULD BE DRIVING AT ANY SPEED AND THE CAR WOULD JUST SHUT OFF, CAUSING ALL ELECTRICAL, STEERING, AND BRAKES TO NOT WORK. HE ATTENDS SCHOOL IN WESTERN PENNSYLVANIA IN THE MOUNTAINS AND THIS WORRIED ME. I HAD THE VEHICLE SERVICED AND EACH TIME WAS DIAGNOSED WITH DIFFERENT THINGS AND NOTHING FIXED THE PROBLEM. I HAVE SINCE SWITCHED VEHICLES WITH HIM FOR HIS SAFETY AND HAVE CONTACTED MY LOCAL BUICK DEALERSHIP TO FIND THAT THE IGNITION CYLINDER IS THE CAUSE OF THE FAILURE THAT THE IGNITION CYLINDER IS PERIODICALLY LOOSING CONNECTION TO THE KEY WHICH HAS A CHIP IN IT (QUITS TALKING TO), AND SHUTS THE VEHICLE OFF. LIKE AN ALARM FEATURE. THE DEALERSHIP INFORMED ME THAT THIS HAS BEEN AN ON GOING PROBLEM WITH THE LESABRE AND OTHER VEHICLES FOR QUITE A WHILE. IN ORDER TO FIX IT I WILL HAVE TO PURCHASE A NEW IGNITION CYLINDER, POSSIBLY A COUPLE OF KEYS, HAVE THEM SENT TO A LOCKSMITH, GET THEM KEYED TO THE CYLINDER, THEN INSTALL THE NEW IGNITION CYLINDER. YET IT IS NOT ONE OF THE VEHICLES LISTED ON THE GM IGNITION RECALL LIST. HOW CAN SUCH A SAFETY ISSUE GO OVERLOOKED AND ALSO UNREPORTED. THE VEHICLE IS AN EXCELLENT VEHICLE WHILE RUNNING BUT I FEEL THAT GM SHOULD FACE THE FACT AND TAKE OWNERSHIP FOR ALL OF THESE IGNITION FAILURES NOT JUST A FEW MAKES AND MODELS BUT ALL GM MANUFACTURED VEHICLES. THIS IS AN EXTREME SAFETY ISSUE, MY SON SAID HE WAS NEARLY REARENDED WHEN THE VEHICLE SHUT OFF ON HIM A NUMBER OF TIMES AT DIFFERENT SPEEDS WHILE TRYING TO PULL OFF THE ROAD FOR SAFETY. OR HE WAS STUCK HOLDING UP THE FLOW OF TRAFFIC WITH PEOPLE BEEPING AT HIM WHILE HE HAD TO WAIT IN THE MIDDLE OF THE ROAD TILL THE CAR WOULD START AGAIN. PRETTY SCARY!!! THANK YOU,! AND PLEASE LOOK OUT FOR THE LITTLE GUY AND HOLD GM RESPONSIBLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608073July 3, 2014
PARKING BRAKE, ENGINE AND ENGINE COOLING, POWER TRAIN
TL* THE CONTACT OWNS A 1992 BUICK LESABRE. THE CONTACT NOTICED COOLANT LEAKING FROM UNDER THE VEHICLE. WHILE THE PARKING BRAKE WAS ENGAGED, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO PREVENT THE VEHICLE FROM ROLLING DOWN AN INCLINE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 96V015000 (POWER TRAIN) AND 91V167000 (PARKING BRAKE) HOWEVER, THE CONTACT'S VIN WAS EXCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607769July 2, 2014
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT THE DRIVER'S SEAT IMMEDIATELY BECAME ABNORMALLY HOT WHEN THE SEAT WARMER WAS ACTIVATED. THE TEMPERATURE BEGAN TO DECREASE AND THEN THE SEAT WARMER SHUT OFF; HOWEVER, THE HEAT SEAT INDICATOR REMAINED ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE DRIVER SIDE HEAT REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DRIVER SIDE HEAT REGULATOR WAS REPAIRED ON SIX DIFFERENT OCCASIONS. THE FAILURE MILEAGE WAS 67,055.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607779July 2, 2014
STRUCTURE
TL* THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT THE DASHBOARD DETACHED FROM THE MOUNTING BRACKET AND THE BASE OF THE WINDSHIELD. THE WIRING UNDERNEATH THE DASHBOARD WAS EXPOSED AND THE DIRECTIONAL AND TEMPERATURE GAUGES WERE SHIFTED TOWARDS THE WINDSHIELD. A LOCAL MECHANIC STATED THAT THE DASHBOARD AND MOUNTING BRACKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607788July 2, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT THE WINDOW REGULATORS FAILED TO CLOSE OR OPEN THE SIDE WINDOWS IN THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER STATED THAT THE WINDOW REGULATORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 66,386.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607251July 1, 2014
POWER TRAIN
VERY COMMON KNOW PROBLEM OF THE 4T65E TRANSMISSION EQUIPPED IN THESE CARS IS A PRESSURE CONTROL SOLENOID AND/OR THE SHIFT SOLENOIDS FAIL PREMATURELY DUE TO A POORLY CONSTRUCTED PARTS. A SERVICE BULLETIN HAS BEEN ISSUED BY MANUFACTURER WARNING OF THE PROBLEM AND TO USE A MUCH MORE SUPERIOR PART TO REPLACE THE BAD ONES. THIS HAPPENS ACROSS A NUMBER OF VEHICLES AND GM REFUSES TO RECALL SAID PART EVEN AFTER KNOWING IT IS A FAILED PART. THE PROBLEM IT CAUSES IS THE TRANSMISSION GOES INTO HIGH PRESSURE MODE AND CAUSES HARD UP SHIFTS. THERE IS A UNOFFICIAL WORK AROUND THAT INVOLVES INSTALLING AFTER MARKET PARTS TO STOP THE HARD SHIFTS.GM HAS BEEN MADE AWARE OF THE PROBLEM AND HAS PERSONALLY TOLD ME THEY WILL NOT ISSUE A RECALL DUE TO COST OF RECALLING AND REPAIRING. ESPECIALLY IN CARS THAT THIS HAS CAUSED PREMATURE FAILURE OF THE TRANSMISSION. AND THEY SAY THEY ARE UNDER NO OBLIGATION TO DO SO. THE SAD THING IS I JUST ASKED FOR THE UPDATED PART SO I COULD PERSONALLY INSTALL IT BECAUSE I DO BETTER WORK THAN THEIR GARAGES AND WOULDN'T TRUST THEM TO CHANGE A TIRE LET ALONE TOUCH A TRANSMISSION. I AM CAPABLE OF INSTALLING THE PARTS I JUST WANT THE UPDATED ONE FOR FREE SINCE IT IS A PROBLEM THAT SHOULD HAVE BEEN CORRECTED ON THEIR PART TO BEGIN WITH. THIS PROBLEM IS MUCH LIKE THE COOLANT PROBLEM GM CLAIMS DIDN'T EXIST UNTIL THEY WERE SUED FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605477June 24, 2014
STEERING
UPON STARTING THE VEHICLE, THE STEERING WHEEL REMAINED LOCKED. TURNED THE CAR OFF AND THEN BACK ON TO UNLOCK THE STEERING WHEEL. THIS HAS HAPPENED 6 TIMES IN THE LAST 5 OR 6 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605479June 24, 2014
STRUCTURE:BODY, SERVICE BRAKES
ON 06/08/14 BRAKE PEDAL OF MY CAR WENT TO FLOOR WHILE I WAS DRIVING IT AT LOW SPEEDS TO ESCAPE COLLISION WITH CAR IN FRONT OF ME, WHICH STOPPED ON RED LIGHT, I DIRECTED MY CAR TO POLE OF SUBWAY. IT DAMAGED FRONTAL RIGHT SIDE OF MY CAR MY CAR WAS TOWED TO GEICO DIRECT SHOP QUENTIN AUTO CENTER, INC ON 06/10/14 I WAS PRESENT AT INSPECTION OF MY CAR BY GEICO ADJUSTER [XXX]. BOTH THE ADJUSTOR AND REPAIR SHOP OWNER [XXX] DETERMINED THAT BRAKE SYSTEM OF MY CAR HAS SERIOUS RUPTURE NEAR ABS UNIT RIGHT THERE I PRESENTED GEICO ADJUSTER WITH ORIGINAL INVOICE OF REPAIR OF THE BRAKE SYSTEM BY 86TH STREET CHEVROLET SAAB, INC DEALER OF GENERAL MOTORS IN JULY OF 2013 THOUGH SHE TOOK COPY OF INVOICE, SHE NEVER ADDED IT TO MY CLAIM I EXPLAINED TO ADJUSTOR AND SHOP OWNER THAT ON 07/04/13 BRAKE PEDAL OF MY CAR FAILED FOR FIRST TIME AT THAT TIME I DID NOT HAVE ACCIDENT AND MY CAR WAS UNDER MOST COMPREHENSIVE EXTENDED WARRANTY OF GENERAL MOTORS GMPP. 86TH STREET CHEVROLET SAAB, INC. DEALER OF GM REPAIRED MY CAR UNDER WARRANTY THERE IS WARRANTY THAT COVERS THE REPAIR ELEVEN MONTHS AFTER BRAKE PEDAL FAILED FOR FIRST TIME, IT REPEATED ITSELF DROVE IT LESS THAN TWO THOUSAND MILES SINCE THEN ACCORDING TO BOTH GEICO ADJUSTOR AND SHOP OWNER BRAKE SYSTEM OF CAR, THAT NOW HAS SERIOUS RUPTURE NEAR ABS UNIT, WAS ALREADY IN DANGEROUS RUSTY CONDITION DURING ITS REPAIR BY DEALER OF GM IN JULY OF LAST YEAR; DEALER IMPROPERLY REPAIRED ONLY ONE OF LINES OF BRAKE SYSTEM; THE DEALER WOULD HAVE TO REPLACE ALL THE LINES?? ON 06/11/14 [XXX] CONTACTED ME AND STATED THAT BRAKE SYSTEM WILL NOT BE COVERED AND I WILL HAVE TO ARRANGE WITH GM OR ITS DEALER TO REPAIR CAR ON 06/12/14 GEICO PROVIDED ME WITH A LETTER OF DENIAL TO REPAIR BRAKE LINES BECAUSE INSPECTION OF MY CAR FOUND THAT THE DAMAGE TO BRAKE LINES WAS DUE TO WEAR AND TEAR, AND NOT LOSS RELATED NOW GEICO PUTS ME LIABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick LeSabre