Buick LaCrosse Complaints (2015)

44 consumer complaints on file.

#11698532November 10, 2025
POWER TRAIN
I had first seen a check engine light for a month and it would come on and off and sometimes it would stay off for about a week before it comes back on and do the same thing. I had noticed some slippage within the transmission a week prior to this incident and was looking to take it in for an inspection but money is tight so I couldn’t afford to go in for an inspection, especially a repair. I was driving to work and the vehicle was doing its slippage and I go about a mile or two until I reach an intersection, I came to a red light and stopped, when it turned green, I started pressing on the gas but the car didn’t move, it only revved. I then proceeded to put it in park and turn it off then on, only for it to do the same thing. So from there I had it pushed off into a nearby parking spot and then towed to a wrenchrite where they had confirmed it had nothing to do with the transmission fluid or anything minor. I then had it taken to Emory Services and they had confirmed the transmission its self had been fried.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666414June 11, 2025
STEERING
The contact owns a 2015 Buick LaCrosse. The contact stated that while driving 25 MPH on a main road and attempting to make a right turn, the contact noticed that the steering wheel had become increasingly difficult to steer. The message "Service Power Steering - Drive with Care" was displayed. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 123,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657483April 29, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Buick LaCrosse. The contact stated that while driving on the highway at 55 MPH, the vehicle jerked briefly before shifting into gear. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the ABS was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657664April 29, 2025
STEERING
As I was driving around a corner, the steering wheel got hard, very hard and it no longer worked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597441June 28, 2024
POWER TRAIN
The contact owns a 2015 Buick LaCrosse. The contact stated that while stationary at a stop light and attempting to depress the accelerator pedal, the vehicle hesitated while responding. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569462February 2, 2024
UNKNOWN OR OTHER
There have been at least five different occasions when the doors of the car will randomly lock and unlock continously for anywhere from 1-3 minutes. No one would be holding the key or pushing the button. We are sitting in the car when it happens. It has occurred with the car on and off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550798October 19, 2023
UNKNOWN OR OTHER
Transmission problem. Jerking when going into gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524977June 2, 2023
SEAT BELTS
The part of the driver seat belt that goes under the seat and is attached by a metal cable. The cable totally ripped apart. The date is approximate because I did not notice it until it was almost completely broken off. . I had the seatbelt repaired at the dealer Mangino Buick in Ballston spa New York, at the sum of $300they said GM refused to cover it. I tried to explain that this is a Safety issue not a warranty item. This never happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500759January 9, 2023
FUEL/PROPULSION SYSTEM
Fuel line under hood was rubbing against a bracket and is leaking. All the hangers and clips are secured and no play in Fuel line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487099September 29, 2022
AIR BAGS
The contact owns a 2015 Buick Lacrosse. The contact stated while driving at 55 MPH, another vehicle spun uncontrollably and crashed into the driver's side door of the vehicle and the door caved in. The contact hit the left side of her head against the front driver's side window. The air bags failed to deploy. The fire department assisted the contact out of the vehicle by cutting the driver-side door. The contact was transported to the hospital with the assistance of emergency units. The contact sustained soreness on the left side of her body, from the neck down to the legs. The contact also sustained bruises on the left side. A police report was filed. The vehicle was towed to a tow yard. The contact associated the failure NHTSA Campaign Number: 17V437000 (Air Bags, Seat Belts); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11476408July 28, 2022
STEERING
My wife was driving and went to turn the vehicle and the steering locked up momentarily. She drove directly home a block away and pulled into the garage. When attempting to take the car for service it would not turn in either direction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471159June 27, 2022
ELECTRICAL SYSTEM
The truck pops open on its own when park and while driving.. Had to pull the fuse just to keep it from opening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446130January 4, 2022
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
The contact owns a 2015 Buick Lacrosse. The contact stated that upon starting the vehicle, he noticed that the steering wheel did not have power steering. The warning message "Service Power Steering" was illuminated. The contact was able to take the vehicle to the dealer by forcefully steering the steering wheel. The dealer test drove the vehicle and diagnosed that no issues were found. The contact stated that the failure reoccurred while driving. The contact veered to the side of the road. The contact stated that after turning off and restarting the vehicle, the steering wheel regained power steering functionality. The vehicle was taken back to the dealer who diagnosed that no issues were found. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 69,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438406October 27, 2021
STEERING
Power steering went out while driving roughy 45/50 mph. Unknown reason why it went out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427844August 5, 2021
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
While driving at approximately 55 mph, my power steering went out (at first I thought I had blown a tire). It became almost impossible to perform any quick/reactionary steering changes. I put on my hazards and drove to the dealership and then for a second opinion with my local trusted mechanic. Both advised the electronic steering assembly went bad, that there is a new part #, indicative of a high failure rate; however, the part is not available in all of North America (they checked.) they called GM Buick and were advised an ETA on the backorder for the part is unknown. They filed for an emergency backorder request and are awaiting further information. Now, I have an undriveable vehicle, there are no loaner cars available, the cheapest rental car is a full car payment every three days, and no idea how long before the vehicle will be able to be repaired as it is too dangerous to drive in its current state. I think this needs to be investigated, as this issue sounds like it should be a recall before someone gets killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422247June 25, 2021
SERVICE BRAKES
The contact owned a 2015 Buick Lacrosse. The contact stated while making a right turn and attempted to depress the brake pedal but failed to stop. The contact stated no warning light was illuminated. The contact stated he crashed into a low road divider and came to a stop. The air bags did not deploy. The contact sustained injuries on his left shoulder down to his left hip but did not seek medical attention. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The contact towed the vehicle to his residence and then to the local dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000. The VIN was not available.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11418204May 23, 2021
SERVICE BRAKES
BRAKE FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399060March 4, 2021
AIR BAGS
SERVICE AIR BAG MAINTENANCE WARNING ⚠️
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395038February 7, 2021
ELECTRICAL SYSTEM, ENGINE
WOULD NOT START AT ALL, ONCE WE GOT IT STARTED AND HEADED DOWN THE ROAD, THE CAR SHUT OFF WHILE DRIVING. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372440October 30, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. THE CONTACT STATED THAT UPON PARKING HER VEHICLE IN HER GARAGE, A STRONG FUEL ODOR EMITTED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO LOU FUSZ BUICK GMC (10950 PAGE AVE, ST. LOUIS, MO 63132) WHERE THE VEHICLE WAS DIAGNOSED WITH A FUEL LEAK. THE CONTACT HAD THE VEHICLE REPAIRED OUT OF POCKET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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