Buick Century Complaints

1,816 consumer complaints on file.

#8015266July 31, 2002
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ARE SO DIM THAT VEHICLE IS NO LONGER DRIVEN AT NIGHT. DEALER HAS TRIED ADJUSTING HEADLIGHTS 6 TIMES, AND EACH TIME PROBLEM GETS WORSE PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015078July 30, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING IN CRUISE CONTROL VEHICLE CONTINUED TO ACCELERATE AT HIGH SPEED. HAD TO SLAM ON BRAKES TO STOP VEHICLE, AND THEN CRUISE CONTROL WENT OUT COMPLETELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015153July 30, 2002
VISIBILITY:WINDSHIELD
THERE IS GLARE FROM DASHBOARD ON WINDSHIELD CAUSED BY A SEAM ON TOP OF DASHBOARD. DEALER TEST DROVE VEHICLE, AND AGREED THIS WAS A DESIGN FLAW, BUT THERE WAS NOTHING HE COULD DO. CONSUMER COULD PURCHASE A REFLECTOR COVER FOR THE DASHBOARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014815July 25, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, VISIBILITY:WINDSHIELD
CONSUMER STATES HAS HAD NUMEROUS BRAKE PROBLEMS SINCE VEHICLE WAS PURCHASED. AT 11500 MI HAD TO HAVE ROTORS TURNED AND BRAKE PADS REPLACED. AT 12500MI REPLACED FRONT ROTORS, BRAKE PADS AND GALIPERS. AT 24000MI REPLACED REAR BRAKE CYLINDERS, CUT DOWN/TURNED REAR DRUMS, REPLACED FRONT ROTORS AND REPLACED 2 LOWER CONTROL ARM BUSHINGS.*JB PASSENGER SIDE WINDOW WAS RATTLING. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566718July 24, 2002
SEAT BELTS:FRONT:RETRACTOR
CONSUMER STATES THAT THE REAR SEAT BELTS WILL NOT RETRACT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014205July 18, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN VEHICLE IS ON A HILL IN DRIVE GEAR, VEHICLE WILL ROLL BACKWARDS, UNLESS BRAKE IS APPLIED.*SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764378July 17, 2002
STRUCTURE:BODY
1. SUNVISORS ARE NOT WIDE (LONG) ENOUGH TO BLOCK DIRECT SUN GLARE ENTERING AT TOP-OUTER CORNERS OF WINDSHIELD. GAPS AT OUTER ENDS BETWEEN VISORS AND CORNER POSTS ARE APPROX. 2 1/2 INCHS. DEALER'S SERVICE MANAGER AND BUICK'S CUSTOMER SERVICE HAVE TOLD ME THAT THIS IS THE ONLY VISOR DESIGN MADE BY GM THAT WILL FIT. THE MOUNTING LOCATION FOR THE PIVOT CANNOT BE MOVED. AT THE OTHER (INSIDE) END OF EACH VISOR THERE IS A PULL OUT EXTENSION, THAT IS NO HELP TO COVER THE OPEN AREA. ON DRIVER'S SIDE THE EXTENSION PREVENTS TILTING THE VISOR FORWARD AGAINST THE WINDSHIELD, WHICH WOULD POSSIBLY HELP IF IT WERE NOT STOPPED BY CONTACT WITH THE REARVIEW MIRROR. DANGER FROM MORNING AND EVENING SUN GLARE IS NOT TO BE TAKEN LIGHTLY. I AM NOT THE ONLY DRIVER THAT CAN BE MOMENTARILY BLINDED BY IT. CENTURY APPEARS TO BE THE ONLY MODEL WITH A VERY SERIOUS PROBLEM IN THIS REGARD. THE CONFIGURATION OF VISOR AND/OR LOCATION OF PIVOT IN 2002 RENDEVOUS AND PARK AVENUE SERVE TO BLOCK THE GLARE WHERE THE CENTURY DOES NOT. THE DEALER'S REP SAYS VISORS FROM ANOTHER MODEL CANNOT BE SUBSTITUTED IN THE CENTURY BECAUSE THE MOUNTING LOCATION IS DIFFERNT IN EACH MODEL. I WOULD NOT HAVE BOUGHT THIS CAR IF I HAD KNOWN AHEAD OF TIME ABOUT THIS HAZARDOUS CONDITION. THE CAR APPEARS TO BE WELL ENGINEERED FOR SAFETY IN OTHER RESPECTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013895July 15, 2002
SEAT BELTS
BOTH OUTSIDE REAR SEATBELTS WILL NOT PULL OUT, VEHICLE HAS NOT BEEN EXAMINED BY DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566624July 10, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER REQUESTS TO BE REIMBURSED FOR REPAIRS MADE TO VEHICLE REGARDING THE TRANSMISSION WHICH WAS UNDER RECALL (91V214). CONSUMER FEELS THAT BUICK IS NOT BEING FAIR CONSIDERING THE VEHICLE PROBLEM IS DUE TO A FACTORY OR DESIGN DEFECT, CONSUMER STATES THE TRANSMISSION MALFUNCTIONED WHILE ON THE HIGHWAY. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763770July 2, 2002
UNKNOWN OR OTHER
MY REMOTE IS INOPERABLE; I'VE BEEN BACK TO THE DEALERSHIP 3 TIMES AND THEY DON'T WANT TO DO ANYTHING ABOUT FIXING IT OR GETTING ME ANOTHER TO USE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012932June 28, 2002
TIRES
CONSUMER CHECKED TIRE PRESSURE, BECAUSE LIGHT IS FALSELY ILLUMINATING. LIGHT ILLUMINATES WHEN TIRE PRESSURE IS AT 4 POUNDS LOW, AND THE MANUAL STATES THAT THE LIGHT SHOULD ONLY BE ILLUMINATE AT 12 LBS LOW. *AK CONSUMER QUESTIONS THAT IF GM KNEW THESE CARS CONTAINED DEFECTIVE MODULES, WHY WERE CUSTOMERS NOT SENT RECALL LETTERS, WILL SHE EVER FEEL COMFORTABLE AGAIN W/ THE ICONS ON THE DASHBOARD & THIER ACCURACY, IF THE TIRE ICON ILLUMINATES WHILE DRIVING AND A RATE OF 75 MPH ON A SPARSELY POPULATED HIGHWAY.*SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012684June 26, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
VEHICLE WAS OVERHEATING WHILE DRIVING. WAS TAKEN TO A MECHANIC WHO STATED THAT ANTI FREEZE WAS GUNKED UP AND RADIATOR NEEDED TO BE FLUSHED. THE CONSUMER HAD A MECHANIC FLUSH THE RADIATOR WITH THE SAME TYPE OF FLUID (DEXCOOL) ON JUNE 15, 2002, CONSUMER WENT ON A TRIP THEN NOTICED LOW COOLANT LIGHT CAME ON, THE ANTIFREEZE WAS CHECKED AND IT WAS AGAIN FULL OF GUNK, LATER THAT NIGHT THE CAR WAS CHECK AND IT WAS OBSERVED THAT ANTIFREEZE WAS LEAKING FROM THE HEAD GASKET. ORIGINAL COOLANT WAS USED, DEXCOOL BRAND, THE CONSUMER BELIEVES THAT THE DEXCOOL ANTIFREEZE MAY BE THE PROBLEM.*AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763276June 20, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ON MAY 29,2002 WE PURCHASED A 2001 BUICK CENTURY FROM LLOYD BUICK. THIS CAR WAS PURCHASED BECAUSE THE VAN WE OWNED HAD BEEN IN THE SHOP 10 TIMES IN 2 MONTHS AND WE WERE INFORMED THAT IT COULD NOT BE FIXED. ON THE WAY HOME FROM THE DEALERSHIP ON THE DAY OF PURCHASE WE HEARD A THUMPING NOISE ON THE RIGHT FRONT TIRE. CALLED THE DEALERSHIP AND WERE TOLD TO BRING THE CAR IN. THIS WAS DONE ON 5-30-2002. THE SERVICE REP AND MY HUSBAND TOOK IT FOR A TEST DRIVE AND RESULTED IN PUTTING 4 NEW TIRES ON THE CAR. THE WORK ORDER READS REPLACE 2 FRONT TIRE CHOPPED AS PER SALES. REPLACE 4 TIRES AND BALANCE. WE PICKED UP THE CAR AND THE NEXT DAY THE LOW TIRE LIGHT CAME ON. WE CHECKED THE TIRES AND THE AIR PRESSURE WAS FINE. AGAIN WE CALLED THE DEALER BROUGHT THE CAR IN AND THE SALESMAN RESET THE COMPUTER AND THE LIGHT WENT OFF. ON 6-8-2002 WE GOT IN THE CAR AT 6:30 AM AND THE STEERING WHEEL WAS LOCKED AND T;HE KEY WOULD NOT TURN. GOT OUT THE MANUAL FOLLOWED INSTRUCTIONS STILL WOULD NOT RELEASE. WE HAD A FRIEND PICK US UP HE ALSO TRIED WITH NO AVAIL. WENT TO ORLANDO AND WHEN WE CAME HOME AGAIN CALLED THE DEARLER THEY TOLD US TO FOLLOW THE MANUAL TRIED AGAIN STILL DID NOT WORK. CALLED BACK AND WERE TOLD TO CALL OUR ROAD SERVICED TO HAVE THE CAR TOWED IN. AT 2:41 THE CALLED WAS PLACED TO BUCIK ROADSIDE SERVICE ABOUT 1 HOUR LATER A TRUCK ARRIVED AND THEY WOULD NOT TOW THE CAR BECAUSE THEY WOULD HAVE TO DRAG IT OUTOF THE DRIVEWAY BECAUSE THE WHEELS WERE LOCKED. THIS WOULD RESULT IN RUINING THE TIRES AND THE DRIVEWAY. CALLED THE DEALER AGAIN THE SALESMAN CAME OVER ABOUT 6:30 HE COULD NOT RELEASE THE WHEEL EITHER. HE LEFT US A CAR TO USE OVER THE WEEKEND . ON MONDAY THE DEALERHIP CAME WITH A TOW TRUCK AND TOWED THE CAR AWAY. THEY CALLED THE NEXT DAY TO SAY IT WAS READY. WE DO NOT HAVE A WORK ORDERS FOR THE LAST 2 VISITS BUT CAN GET THEM UPON REQUEST PLEASE INFORM US OF YOUR FINDINGS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012168June 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THERE IS A TAPPING NOISE COMING FROM MOTOR. DEALER HAS BEEN CONTACTED. *AK CONSUMER STATED THE SERVICE ENGINE LIGHT COMES ON, CONSUMER TOOK THE VEHICLE TO THE DEALER. BUT THE DEALER REFUSED TO FIX THE PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566133June 14, 2002
ELECTRICAL SYSTEM:HORN
CONSUMER HAS HAD THE VEHICLE ONLY A SHORT TIME AND ON FOUR OCCASIONS THE HORN WOULD NOT BLOW WHEN CONSUMER NEEDED IT. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011863June 14, 2002
TIRES
WHILE DRIVING 30-35 MPH IN A 1999 BUICK CENTURY, THE RIGHT REAR TIRE HAD A FLAT BECAUSE OF A NAIL, ALSO NOTICED A DEEP SPLIT ON SIDEWALL. ORIGINAL EQUIPMENT, TIRE SIZE 205/70R15, AND DOT# A3MOD81099. GENERAL DEALER WAS CONTACTED. *AK THE INSIDE SEAM FAILURE RAN UP BOTH SIDES OF THE SIDEWALL. THE OTHER TIRES WERE INSPECTED AND WERE FOUND TO HAVE THE SAME SIDEWALL FAILURE. ALL TIRES WERE REPLACED AND CARRIED THE SAME DOT NUMBER AS STATED ABOVE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011711June 13, 2002
INTERIOR LIGHTING
ON THREE OCCASIONS VEHICLE HAS BEEN INSPECTED BY A REPAIR FACILITY BECAUSE DASHLIGHTS WILL INTERMITTENTLY BECOME INOPERABLE. VARIOUS PARTS HAVE BEEN REPLACED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565975June 5, 2002
AIR BAGS
THE PASSENGER SIDE AIR BAG COVER BECAME LOOSE, THE CONSUMER BELIEVES IT IS DEFECTIVE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010920June 3, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING VEHICLE AND APPLYING ON BRAKES VEHICLE WOULD VIBRATE. DEALER HAS STATED THAT ROTORS WERE BAD AND NEEDED TO BE REPLACED. HOWEVER, CONSUMER STATED VEHICLE WAS NOT DRIVEN AS MUCH. DEALER LOANED CONSUMER SAME VEHICLE, ONLY A 1993. CONSUMER STATED, WHILE DRIVING THE LOANER, APPLIED ON BRAKES AND PROBLEM WAS STILL OCCURRING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010650May 29, 2002
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE MADE LOUD NOISES, VIBRATED WHEN AT A COMPLETE STOP. THIS WAS A RESULT OF PISTON MALFUNCTIONING THAT CAUSED MOTOR TO GO BAD, AND ENGINE TO NOT RUN PROPERLY.*AK FUEL TANK MISSING INSULATORS. BRAKES SQUEAK AND ARE PULSATING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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