BMW X7 Complaints (2024)

62 consumer complaints on file.

#11738260May 16, 2026
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I was told this car has rear cross traffic warning when I ordered it from our local BMW dealer. After several "close calls" in parking lots, I took it into the dealer because it doesn't work like any of our other vehicles (Mercedes). I was told by the dealer that you have to be actively backing up and the car has to be immediately behind you in a very close proximity to the car before it will even alert you. There doesn't seem any active braking either. When you do a search on this issue with BMW's, it is a very common complaint of BMW owners. I believe this is a major safety issue with the feature that BMW claims.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735443May 4, 2026
SERVICE BRAKES
Subject: Failure to Perform Safety Recall 24V-739 / Brake System Failure Description of the Problem:"My 2024 BMW X7 (VIN: [XXX] ) is currently experiencing a critical failure of the Integrated Brake (IB) module, which is part of the active Safety Recall 24V-739. The dashboard displays the message 'Drive carefully. Brake system.' I have contacted BMW AG [XXX] ) and BMW North America multiple times over the past 3 weeks, but they have failed to provide authorization for the repair at the authorized service center (Improtex Motors). The manufacturer is knowingly allowing a vehicle with a life-threatening brake defect to remain on the road by delaying the recall remedy. This is gross negligence regarding a mandatory safety recall." Sincerely, [XXX] Tel / WhatsApp: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724802March 16, 2026
ENGINE
The X7 engine shut down twice while driving. Both incidents took place in busy traffic, engine shut down with warning sound and error message flashed up on screen and disappeared so quick that no one can remember. As the result, the vehicle was stuck in the middle of busy traffic. Within less than 1 minute, the vehicle can be restarted and driven as normal. The vehicle was brought to BMW dealership since the 1st incident. Dealership implemented software update only. The 2nd incident happened roughly 7 months after the 1st incident. Currently it's with dealership again since the 2nd incident. At the moment of writing up this case, the service advisor told me replacing the 12V battery would solve the issue. However, there's no more details provided regarding how a low battery would cause engine shutdown. This is the concerning part as BMW seems not able to root cause the underlying issue which could cause serious safety risk for occupants of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708283January 2, 2026
STEERING, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2024 BMW X7. The contact stated that while his wife was driving, the braking system malfunctioned, and the vehicle hesitated to respond upon depressing the brake pedal. Additionally, the steering wheel became extremely difficult to turn. Several unknown warning lights were illuminated. The vehicle was towed to the local dealer, where a software update was performed, and the vehicle was repaired. The contact stated that the failures later recurred intermittently, rendering the vehicle unsafe to drive. The contact was informed that the VIN was included in NHTSA Campaign Number: 24V104000(Electronic Stability Control(ESC), Service Brakes, Hydraulic), but the recall remedy parts were not available. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704909December 13, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
After starting car, car went into Power Failure mode, warning to immediately stop car, car continued driving, but eventually engaged parking mode and wouldn’t go back into drive mode until I turned it off and back on again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685013September 4, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Traveling on I70 on 9/3 at 70 mph around 2pm the car stopped abuptly and displayed Emergency Stoppage and made an SOS call to BMW. After a few minutes the car was retarted and we proceeded to our destination. No injuries or damage since there was no one behind us. Dealer told us not to drive the car and it iwas towed to BMW Service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684556September 2, 2025
UNKNOWN OR OTHER
Sunroof shattered/exploded while driving at highway speeds. No rock, stone or pebble hit the sunroof or vehicle when it exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684359September 2, 2025
UNKNOWN OR OTHER
I purchased 2020 4 PM BMW X7. Since the time I purchased, my air conditioning has not worked properly. Due to living in the hot state of Florida and it’s been an ongoing concern with my family as I have six kids. Bmw is denying that there is any problem with my air-conditioning and always reports that it’s a normal range. All you have to do is one search on the Internet to know that I am not alone in this issue. I finally took my vehicle to another dealership that duplicated by complaint on day one. Bmw is denying any problem. Any liability any responsibility even though the vehicle is underwater They know they have a manufacturer defect and if they admit there’s a problem they would be forced to recall all of these vehicles that us consumer spent a lot of money on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682276August 21, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
SUMMARY: INTEGRATED BRAKE: The Integrated Brake (IB) system may not have been produced by the supplier according to specifications. If the IB system was not functioning properly, a warning lamp and message will be displayed in the instrument cluster. In August, this recall was expanded to include additional potentially affected vehicles. SAFETY RISK: In some cases, there will be a reduction in power assist braking, which could lead to an extended stopping distance and increase the risk of a crash. The Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function, which could also affect braking performance as well as vehicle handling and control. However, fully mechanical braking is not affected and, if the IB system is not functioning properly, the parking (emergency) brake will be automatically activated to aid in braking performance and help maintain vehicle stability and control. REMEDY: The Integrated Brake (IB) system will be replaced for free by an authorized BMW center which should take about two to three hours. RECALL STATUS: Recall INCOMPLETE. Remedy not yet available This recall was issued on February 12, 2024, more than a year ago and the manufacturer has informed that the parts to fix this issue is on backorder. This is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666534June 12, 2025
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658273May 1, 2025
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656712April 25, 2025
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655440April 18, 2025
SERVICE BRAKES
Outstanding recall that the manufacturer has failed or is unable to remedy in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653886April 10, 2025
UNKNOWN OR OTHER
While driving northbound on [XXX] near West Greenwich, RI with my wife and two young children, the front sunroof glass of our 2024 BMW X7 spontaneously exploded at highway speed. There were no overhead structures or nearby vehicles that could have caused an impact. Conditions were slightly rainy. Approximately one week before this event, the vehicle displayed a warning that the sunroof was “not initialized.” I followed the reset procedure, and the message cleared. It’s unclear if that alert was related, but the sunroof’s failure seems more than coincidental. The explosion caused loud noise, exposure to weather, and panic inside the cabin. Fortunately, the cloth sunshade was closed and minimized glass intrusion. We pulled off the highway, documented the damage, and temporarily sealed the roof using materials from a local hardware store. BMW has not yet confirmed whether this repair will be covered under warranty. We were forced to fly home due to lack of a functioning vehicle. I am reporting this because it was a serious safety issue that could have resulted in greater harm under slightly different circumstances. Please investigate this issue further as it appears similar to other spontaneous sunroof failures reported in recent years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651276March 28, 2025
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X7. The contact stated that after test driving a similar vehicle, the contact decided to purchase a similar vehicle; however, while writing up the contract, the salesperson added the incorrect VIN on the sales contract. The contact had been receiving notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brake, Hydraulic); however, the VIN listed on the recall notice was for the vehicle test driven, not the actual vehicle that was purchased. The contact had not yet received a recall notification for the vehicle owned. The contact requested to be removed from the recall distribution list for the incorrect VIN, and for the correct VIN to be added. The local dealer was contacted. The manufacturer was made aware of the issue but offered no assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649624March 20, 2025
SERVICE BRAKES
Cannot safety drive the car with the major recall on the braking system. I have slid through intersections trying to brake - thankfully no other cars were present at the time. No remedy or solution has been offered and BMW refuses to order the part or allow trade-in on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648349March 14, 2025
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646653March 6, 2025
ELECTRICAL SYSTEM, POWER TRAIN
2024 X7 with 13k miles on it roughly. Have had multiple drivetrain malfunction issues that caused car to not start. Dealer first did a software update which i dont believe fixed anything. second time the issue happened they said it was due to the car battery not being charged enough. car has had multiple issues related to low charge. BMW says its due to me not taking the car on long enough drives. However the charging on the car is inconsistent and faults related to the 48volt charging system which have stated (repair required soon) 224F8F were cleared by the dealer and not investigated. Car has many times exhibited low battery issues with electronics being sporatic and unreliable. car will sometimes charge battery on short drives and other times will not charge the battery on long/normal drives. charging is inconsistent. Many people on BMW forums have had drivetrain malfunction errors [XXX] and in some cases bmw has replaced transmissions. however i believe an investigation is warranted as the dealership in my case is just clearing codes and not repairing the car. i believe there is an issue with the charging system on the car thats causing errors in other modules/sensors based on all the issues i have had with this car. i have brought the car in for at least 10 service visits. BMW continues to clear codes and not perform thorough investigation and look at history of vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645008February 26, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
I’ve had multiple issues starting with a left tail light/left brake malfunction. Took my vehicle into Sewell Grapevine and they replaced the left taillight and module. After picking up my vehicle, I began having issues with my dash within a couple days of the repair mentioned above. The assisted parking began turning on by itself when the vehicle came to a complete stop. This happened multiple times while driving. I have multiple videos. I uploaded a screen shot. The dash also turned black. Returned my vehicle to Sewell, they said they recalibrated the rear view mirror and checked the connections. On [XXX] while driving home, the vehicle had an inability to drive sos call emergency services malfunction come up multiple times. The car lost all power and the steering wheel was trying to correct the vehicle until you lifted your foot off the gas peddle. This also happened multiple times while spring in excess of 70 mph on the freeway. As of today, Feb 26, 2025, my vehicle is currently at Sewell in Grapevine, Tx with no plan from the dealership on how to correct these issues. This is the second X7, same body style, that I have owned with serious safety issues like this. Sewell Grapevine had to buy back the first vehicle as they were unable to repair the first one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644063February 21, 2025
LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
Car presents the forward collision mitigation and lane departure warning are inoperable. Errors popped up 10-20 times while driving a short distance. These are repeat errors that BMW has not fixed. As i drove the car kept alerting me that the systems were offline. They would come back online and go back offline as i drove. Car has been to dealership around 8-9 times and BMW says there is adamant that nothing is wrong with the car even though this error has been happening since I have had the car at around 1000 miles. Currently at ~13k miles now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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