BMW X3 Complaints (2015)

105 consumer complaints on file.

#11497400December 14, 2022
ENGINE
NHTSA Recall Number 21V907 It has been over a year since I received notification that there was a recall on my vehicle. I have contacted BMW for this to be repaired several times, but the local dealer always says, "We're sorry, there aren't any parts available for your recall." This recall is NOT being performed in a timely manner and based on my interpretation of the recall notice that keeps appearing in my mailbox every few months, my car may burst into flames at any moment. I'm living in fear. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496044December 5, 2022
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
2015 BMW X3. CONSUMER WRITES IN REGARD TO BMW DESIGN DEFECTS. THE CONSUMER STATED THE DEALER INFORMED THE REPAIRS FOR THE VEHICLE REQUIRES BUYING A NEW ENGINE. THE CONSUMER STATED THE REPAIRS WERE MADE AT THE OWNERS COST BUT THEY WANT TO BE DISCUSS REIMBURSEMENT FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489108October 13, 2022
POWER TRAIN
Drivetrain malfunction light due to bad EGR valve, which is causing car to run rough. Currently there is safety recall out for the EGR cooler. BMW of Bloomfield diagnosed and recommended EGR valve replacement but cost was excessive at over $1,100. Another BMW specialist (G&T in Jersey City) recommended replacement of EGR valve and cooler due to potential hazardous conditions described in safety recall but said I shouldn't have to pay due to safety recall. So I called BMW dealers in Bloomfield and Springfield both say the "remedy is not available". So am I just supposed to drive the car until it catches fire? This seems reckless so my other option is to pay the mechanics to replace the system that is already subject to a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486724September 27, 2022
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact owned a 2015 BMW X3. The contact stated while her husband was driving at 65 MPH with her in the front passenger seat, the vehicle stalled. A message indicating a power train malfunction was displayed. The contact's husband was able to veer to the side of the road. The contact noticed dark smoke coming through the AC vents. The contact stated upon opening the hood, her husband saw fire. The contact immediately exited the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. However, the engine compartment and the front passenger's side end of the vehicle had melted. A fire department was filed. There was no police report filed. There were no injuries sustained. The vehicle was towed to a tow lot where it was totaled. The contact associated the failure with NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 76,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11486093September 23, 2022
ENGINE
With under 90k miles on the vehicle, the car stalled on the highway. It was later diagnosed as a head gasket leak which caused coolant to leak into the combustion chamber thereby causing the vehicle to lose power. I contacted BMW North America and they did absolutely nothing to address the issue. They did have a computer related recall on the vehicle and I subsequently had it performed at one of their dealers after having to bare the expense of replacing the original engine with a used one as the cost to repair the original engine quoted me by the BMW dealership was in excess of $25,000. Yes you read it correctly the dealer gave me a repair estimate of a seven year old vehicle with nearly 90k on it of $25000. When I subsequently had a used engine installed they refused to do anything in regards to addressing the original engine stall. If your agency does nothing to protect consumers from this type of egregious activity you are of absolutely no use. This failure is catapult to negligence and the fact that the manufacturer took no action to correct its own defect is simply appalling. To have a perfectly maintained vehicle fail at highway speeds with under ninety thousand miles on it and suffer no consequence is not right. They wanted me to spend more to correct their defect than the car was worth in order for them to give me any assistance. Which is why I'm writing you this complaint today. To manufacture a luxury priced suv with as little backing as they have shown should be against the law. We ran high octane fuel at a cost disproportionate to the outcome we suffered, if you will not address this issue please direct me to whatever agency that protects consumers from substandard manufacturers. This car did not live up to the price it was listed for and they should be held to account for that fact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482708September 3, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Engine light comes on and the code says: error code 24BF00 - Injector #2 "zero-quantity adaptation injector cylinder 1: permitted filtered actuation duration correction too high I found a 10yr/120k extended warranty on N47T diesel injectors https://static.nhtsa.gov/odi/tsbs/20...67976-9999.pdf but the document only lists Sedan and Wagon N47T models, the X3 with same engine is excluded. Would request to extend warranty on DIESEL FUEL INJECTORS for my car as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480822August 23, 2022
FUEL SYSTEM, DIESEL, ENGINE
The contact owns a 2015 BMW X3. The contact stated that the "check engine" warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479644August 16, 2022
AIR BAGS, SEATS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Problem is that the display says "passenger restraint malfunction" -- which brings safety concern. Upon online search, it is likely caused by design flaw of passenger occupancy detector. Here are some reasons why it is design flaw (i.e. not just individual failure) 1. There has been a recall for the same problem for earlier year models (2006-2007 etc). It seems the other years have the same problem (previous recall wasn't a complete fix) 2. There is actually a third party electrical device online that bypass passenger occupancy detector (so that the car thinks passenger seat is occupied all the time) -- which indicates the commonality of the problem because it even became a profitable market.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472550July 6, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468437June 9, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
When driving for more than 10 minutes I am noticing smoke coming from the near the engine compartment and strong smell of burning plastic. It smells and appears as if something will catch on fire if I don’t shut off the vehicle. A similar issue was previously reported for older models, which had led to a recall. In that recall the problem stemmed from a manufacturing defect involving the PCV valve heater, which helps recirculate waste gases within the engine. The heater could short-circuit, overheat, and catch fire. This defect is now effecting my own vehicle, which is a 2015 BMW X3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464028May 10, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461608April 21, 2022
FUEL SYSTEM, DIESEL:DELIVERY
The contact owns a 2015 BMW X3. The contact stated that while the family was sitting inside the vehicle with the engine idling, there was smoke coming from underneath the hood. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed with an EGR valve failure. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number 21V907000 (Fuel System, Diesel) for which the VIN was included. The manufacturer was notified of the failure. The approximate failure mileage was 69,000. (RECALLRELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11460499April 12, 2022
SERVICE BRAKES
X3 started locking up the brakes, it seems that every time you pressed the breaks the calipers will engage and would not release them, making the vehicle completely stop or force you to accelerate to move the vehicle forward by force and get out of the moving traffic. No error codes came up at all or warning lights on the dashboard. The only way to resolve the issue was to turn the vehicle off and start again after a few minutes. The same issue occurs if you use the Auto Hold function, the vehicle will automatically engage the emergency breaks and you lose complete control of the vehicle, until the car is turned off to reset. The calipers were replaced and drained the brake fluids as a measure since no error codes were detected. Problem persisted and it got worse, making it very unsafe to continue to drive the vehicle. Fields BMW in Winter Park Florida, confirmed the problem as the DSC Hydro Unit failure, although no error codes or warnings still and shared that they had several BMW's come in with the same issue and no error codes detected. 4K for the part only and in back order in Germany for 2 months. I contacted BMW Corporate to discuss the problem. It seems BMW Corporate is aware of the issues with the Hydro unit in some models, but not on my model, it seems to me that this is not only a major BMW design failure but a safety problem with the vehicle I believe needs to be addressed by the company.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458608March 28, 2022
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE
The contact owns a 2015 BMW X3. The contact stated that while operating the vehicle the check engine warning light would remain illuminated. The vehicle was taken to the local dealer who diagnosed that the #3 fuel injector was faulty and needed to be replaced. The vehicle was repaired but approximately 3 weeks later the failure reoccurred and the vehicle was returned to the dealer who diagnosed that the #4 injector was faulty. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 58,451. Consumer's vehicle is not listed on the 10year/120k extended warranty, the document list error codes (ODB2) that indicate the injector should be replaced under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456956March 16, 2022
UNKNOWN OR OTHER
Sunroof exploded and shattered while driving down the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452525February 17, 2022
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact owns a 2015 BMW X3. The contact stated that the check engine and coolant warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The vehicle was diagnosed and the contact was informed that coolant was leaking into the engine. The contact was advised not to drive the vehicle. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 85,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451193February 9, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the "Coolant Level Low" warning message was displayed. The contact had to refill the coolant four times within four months. The vehicle was taken to the dealer. The dealer performed an air pressure test and informed the contact that there was no coolant leak found. The dealer filled the coolant reservoir; however, the failure recurred. The vehicle was not repaired. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448707January 24, 2022
FUEL SYSTEM, DIESEL, ENGINE, POWER TRAIN
The contact owns a 2015 BMW X3. The contact stated that the check engine warning lights was illuminated. The contact stated that the gear shifter was slipping. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer where it was diagnosed the transfer pump needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken to an independent mechanic where the EGR valve was replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was not available. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444548December 21, 2021
TIRES, TIRES:TREAD/BELT
Since tires installed on 9/2021, I have been having a worsening vibration noise. I took it to the installer who checked the balance of the wheels and tires and said there were no issues. The vibration continued. I took the car to an independent mechanic who inspected the vehicle. He said it's either the wheel bearings or the tires. The wheel bearings were replaced and I continued to have issues. The mechanic stated that when the vehicle was lifted and they ran the tires, the tires "wobbled". The independent mechanic felt strongly that the tires are defective and recommended returning to the installer for inspection and to correct this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439622November 7, 2021
UNKNOWN OR OTHER
I bought 4 new tires. They were balanced at Sam's Club when I purchased them. Then i went to get the alignment done the next day and they said my tie-rods were shot. Just the front...not the back. I have not had an accident or incident yet but I am concerned. My car has 83,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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