BMW R 1200 R Complaints

59 consumer complaints on file.

#10533906August 6, 2013
FUEL/PROPULSION SYSTEM
MOTORCYCLE RAN OUT OF GAS. FUEL GAUGE SHOWED FULL. DISPLAY SAID I HAD 226 MILES TO GO TO EMPTY. I WAS TRAVELING IN AN UNFAMILIAR HIGHWAY WITH NO SERVICES WITHIN A FIFTY MILE RANGE. THE MOTORCYCLE GAS GAUGE REMAINED AT FULL FOR THE REMAINDER 2,100 MILE OF THE TRIP TO PHOENIX FROM FLORIDA. DEALER SAID THEY HAVE ORDERED A FUEL STRIP TO REPLACE THE FAULTY ONE UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502264March 10, 2013
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE STOPPED WORKING. THIS HAPPENED TWICE. THE SECOND TIME IT LED TO RUNNING OUT OF GAS WHILE UNDER OPERATION. THE FUEL STRIP THAT SENSES GAS IN THE TANK WAS REPLACED ON BOTH OCCASIONS. HOWEVER, THIS KIND OF FAILURE IS UNSAFE, BECAUSE RUNNING OUT OF FUEL WHILE YOU ARE MOVING ON A MOTORCYCLE CAN CAUSE LEAD TO LOSS OF CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501125March 3, 2013
FUEL/PROPULSION SYSTEM
FUEL GAUGE FAILED RESULTING IN RUNNING OUT OF FUEL WHEN AT SPEED ON A HIGHWAY, CREATING AN UNSAFE CONDITION. BEING STALLED ON A MOTORCYCLE IN THE MIDDLE OF HEAVY TRAFFIC IS UNSAFE. THIS HAS HAPPENED REPEATEDLY - THIS IS THE 6TH REPLACEMENT FUEL STRIP ON THIS MOTORCYCLE. BMW CLAIMS THERE ISN'T A PROBLEM AND BLAMES US FUEL IF THERE IS A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500556February 26, 2013
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE SHOWED A RAPID LOSS OF FUEL, INDICATING A NEARLY FULL TANK ONE MOMENT AND THEN CHANGING TO INDICATE AN EMPTY TANK IN MATTER OF SECONDS. THIS WAS VERY DISTRACTING ON THE HIGHWAY AND COULD PROVE DANGEROUS AND LEAD TO AN ACCIDENT.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499834February 24, 2013
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM
THE FUEL GAUGE QUIT WORKING. THE DEALER SAID THIS WAS DUE TO A FAULTY FUEL SENSOR AND THIS WAS A FAIRLY COMMON PROBLEM. HE BLAMED THE ETHANOL IN THE GAS AND SAID WE NEEDED TO USE AN ADDITIVE TO PREVENT IT. *TR IF YOU RELY ON YOUR GAS GAUGE (WHO DOESN'T) AND IT READS FULL OR PART FULL AND YOU RUN OUT OF GAS IN TRAFFIC YOUR VEHICLE COULD STOP AND GET HIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499882February 24, 2013
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE DISPLAYED THAT I HAD 40 MILES LEFT AND WAS ON RESERVE AND THE LOW FUEL LIGHT ILLUMINATED. TWO MILES LATER, ON THE WAY TO STOP FOR GAS, THE ENGINE SUDDENLY SPUTTERED ON A BUSY INTERSTATE AND DIED. I HAD NO POWER AND MANAGED TO SAFELY COAST THROUGH TRAFFIC TO A STOP ON THE SHOULDER OF THE INTERSTATE. FORTUNATELY I WAS ABLE TO SLOSH THE TANK BACK AND FORTH AND START THE ENGINE AGAIN AND MADE IT SAFELY TO A GAS STATION 4 MILES DOWN THE ROAD WHERE I FILLED UP A BONE DRY TANK STILL TELLING ME I HAD 38 MILES LEFT ON THE TANK. THIS WAS THE FIRST STRIP TO MY KNOWLEDGE ON THIS BIKE THAT FAILED. I HAD IT REPLACED FOR $300 BY BMW. THE SECOND ONE FAILED IN A SIMILAR FASHION, EXCEPT THIS TIME BECAUSE OF THE SHOULDER I CRASHED INTO A RETAINING WALL. SEE ODI NUMBER : 10498389 FILED AFTER THAT EPISODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499477February 20, 2013
FUEL/PROPULSION SYSTEM
LOW FUEL WARNING LAMP DID NOT COME ON LEADING TO ME RUNNING OUT OF FUEL ON INTERSTATE HIGHWAY. FUEL GAUGE INDICATED APPROXIMATELY 1/4 TANK (3 BARS) BUT WAS INACCURATE. THIS IS AN UNSAFE CONDITION SINCE LOSS OF ENGINE POWER FROM RUNNING OUT OF FUEL CAN BE QUITE DANGEROUS ON A MOTORCYCLE. THE "FUEL STRIP" (PER BMW NOMENCLATURE) FAILS CAUSING FUEL GAUGE TO READ INACCURATELY AND RENDERING LOW FUEL WARNING LAMP INOPERATIVE. THIS IS A COMMON FAILURE ON MANY BMW MOTORCYCLE MODELS FROM 2005-2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499319February 19, 2013
FUEL/PROPULSION SYSTEM
FUEL GAUGE STOPPED RESPONDING, LEADING TO RUNNING OUT OF FUEL WHILE MOVING. THIS IS A COMMON FAILURE ON MANY BIKE MODELS FROM BMW FROM 2005-2013. I HAVE HAD THIS HAPPEN 5 TIMES SO FAR, AND EACH TIME THE FUEL LEVEL MEASURING STRIP IN THE FUEL TANK WAS REPLACED. THIS IS AN UNSAFE CONDITION SINCE LOSS OF ENGINE POWER FROM RUNNING OUT OF FUEL CAN BE QUITE DANGEROUS ON A MOTORCYCLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499342February 19, 2013
FUEL/PROPULSION SYSTEM
FROM THE DEALER'S REPAIR ORDER DESCRIPTION: "THE CUSTOMER REPORTS THE FUEL GAUGE READS LOW (LIGHT ON) WHEN FULL AND READS FULL WHEN EMPTY. ALSO THE RESIDUAL RANGE TO ZERO COUNTS DOWN FROM 253 TO THREE DASHES IN ABOUT THREE MILES AFTER EVERY FILL-UP." FUEL LEVEL SENDER PART 16147697815 REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498389February 17, 2013
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
FUEL SENSOR STRIP FAILURE. INACCURATE FUEL LEVEL DISPLAYED. LOW FUEL LIGHT INOPERATIVE. UNEXPECTED NO FUEL AND ENGINE STOPS AT HIGHWAY SPEED. SECOND TIME THIS HAS HAPPENED, FIRST STRIP WAS REPLACED, THE SECOND STRIP ALSO FAILED. A COMMON PROBLEM WITH THIS MOTORCYCLE REPORTED ON THE FORUMS. *TR ...UPDATED 03-13-13 *BF THE CONSUMER SUFFERED A SORE WRIST AND SHOULDER FROM THE CRASH INTO A CONCRETE BARRIER.. 04/22/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10498401February 17, 2013
FUEL/PROPULSION SYSTEM
THE BMW R1200R MOTORCYCLES IS EQUIPPED WITH A FUEL GAUGE. THE GAUGE VERY COMMONLY FAILS, ALLOWING THE OPERATOR TO BELIEVE HE/SHE HAS SUFFICIENT FUEL TO CONTINUE. IN MY CASE, I WAS ACCELERATING WHILE ENTERING A CONGESTED FREEWAY WHEN I SUDDENLY RAN WHOLLY OUT OF FUEL. I WAS ALMOST HIT FROM BEHIND, AND NEARLY CAUSED A REACTION ACCIDENT COMPOSED OF CARS BEHIND ME THAT HAD TO SUDDENLY STOP AND/OR EVADE CONTACT WITH OTHER VEHICLES SLOWING DUE TO MY INABILITY TO KEEP UP IN TRAFFIC. I HAVE SUBSEQUENTLY DISCOVERED MY FAULTY FUEL GAUGE ISSUE IS VERY VERY COMMON.... AFFECTING A VERY SIGNIFICANT NUMBER OF BMW R1200R MOTORCYCLES. WHILE THE FAULTY GAUGE ISSUE IS ADDRESSED BY BMW (IF THE BIKE IS UNDER WARRANTY), THE REPLACEMENT FUEL SENSOR STRIP (THE FAULTY PART) IS OF THE SAME STYLE AS THE ORIGINAL FUEL SENSOR STRIP. THUS, THE "REPAIR" IS NOT NECESSARILY A GUARANTEED FIX, MANDATING THAT MANY R1200R OWNERS HAVE TO MAKE MULTIPLE TRIPS TO A BMW DEALER TO PERHAPS, AND FINALLY, RECEIVE A FUEL SENSOR STRIP THAT ACTUALLY IS FUNCTIONAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498348February 16, 2013
FUEL/PROPULSION SYSTEM
PURCHASED A BRAND NEW 2013 BMW R1200R MOTORCYCLE AND WITHIN 10 MILES OF RIDING AWAY FROM DEALER LOW FUEL WARNING COMES ON AND FUEL GAUGES NO LONGER WORKING. STOPPED AT NEAREST GAS STATION AND CHECKED GAS TANK TO FIND FULL TANK OF GAS AS DEALER STATED. CALLED DEALER AND WAS TOLD TO CONTINUE TO RIDE MOTORCYCLE FOR 50 MILES AND COMPUTER SHOULD RE-SET. CONTINUED TO RIDE FOR 50 MILES AND NO RESOLUTION. CONTACTED DEALER AGAIN AND I WAS TOLD I NEED TO COME IN FOR SERVICE TO REPLACE FUEL SENSOR STRIP. ON A BRAND NEW MOTORCYCLE I FEEL THIS IS UNACCEPTABLE. UPON RESEARCHING THE PROBLEM I LEARNED AND THE DEALER CONFIRMED THIS HAS BEEN AN ON GOING ISSUE WITH BMW MOTORCYCLES FOR YEARS. VERY DISAPPOINTING TO LEARN AFTER SPENDING $17,000 ON A BRAND NEW MOTORCYCLE. BMW HAS NOT RESOLVED THE ISSUE OTHER THAN INCONVENIENCING PEOPLE TO RETURN FOR SERVICE. IF THE BIKE IS NO LONGER UNDER WARRANTY ITS A COSTLY FIX. MORE THAN JUST INCONVENIENCE, THIS IS ALSO A SAFETY ISSUE BECAUSE THE RIDER CAN UNKNOWINGLY RUN OUT OF GAS IF THE GAUGES AREN'T WORKING PROPERLY WHICH CAN PUT A RIDER IN HARMS WAY. I'VE ALSO LEARNED THAT BMW HAD THE SAME ISSUE WITH THE 2010-2011 5-SERIES CARS AND HAD A SAFETY RECALL PUT INTO EFFECT TO RESOLVE ISSUE. WHY ARE THE MOTORCYCLES NOT BEING HANDLED IN THE SAME FASHION? IT'S JUST AS MUCH OF A SAFETY ISSUE IF NOT MORE CONSIDERING THE PHYSICAL EXPOSURE ON A MOTORCYCLE. IT'S UNACCEPTABLE TO PURCHASE A BRAND NEW BMW MOTORCYCLE AND BE FACED WITH A MALFUNCTION ISSUE THAT HAS BEEN GOING ON FOR YEARS. BMW SHOULD NOT BE ALLOWED TO SELL EQUIPMENT THAT THEY ARE WELL AWARE OF IS FAULTY. SOMETHING NEEDS TO BE DONE, THERE ARE LITERALLY THOUSANDS OF MOTORCYCLE OWNERS WITH THE SAME PROBLEM. THIS NEEDS TO BE INVESTIGATED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485274November 20, 2012
FUEL/PROPULSION SYSTEM
CRACKS IN FUEL PUMP HOUSING AT FUEL LINE FITTING. FUEL SPRAYED ALL OVER ENGINE AND FRONT WHEEL. COMPLETE LOSS OF POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471511August 20, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 BMW R1200R MOTORCYCLE. THE CONTACT STATED THAT TRAVELING 55 MPH, THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE MOTORCYCLE TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ANTI-LOCK BRAKING SYSTEM NEEDED TO BE REPLACED. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 41,100. ...UPDATED 10/10/12 *BF THE CONSUMER STATED THERE WAS LOSS OF BRAKING, WHEN THE ABS PUMP FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457663May 7, 2012
FUEL SYSTEM, GASOLINE
FUEL STRIP (FUEL LEVEL SENSOR) FAILS RENDERING A FALSE "EMPTY" READING ON MY FUEL GAUGE. THIS IS DUE TO A DEFECTIVE FUEL SENSOR STRIP THAT HAS BEEN USED IN VARIOUS BMW "R" MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447943February 14, 2012
FUEL SYSTEM, GASOLINE
THIS IS THE WELL-KNOWN BMW MOTORCYCLE FUEL STRIP SENSOR PROBLEM. THE GAS GAUGE SENSOR GOES DEFECTIVE AND WILL READ THAT YOU HAVE MORE GAS THAN YOU ACTUALLY DO, THUS RUNNING OUT OF GAS IN DANGEROUS SITUATIONS (FREEWAY, BAD PART OF CITIES, ETC.) MANY, MANY BMW MOTORCYCLE OWNERS REPORT THIS, BUT IF BIKE IS OUT OF WARRANTY IT'S A $300 REPAIR ITEM THAT BMW WILL NOT HONOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410317July 2, 2011
FUEL SYSTEM, GASOLINE
MY 2008 BMW R1200R MOTORCYCLE FUEL GAUGE CONTINUES TO MALFUNCTION OR DOES NOT WORK. IT HAS BEEN REPLACED BY THE DEALER MULTIPLE OCCASIONS. MERGING WITH HIGH SPEED HIGH VOLUME TRAFFIC IN THE DC AREA CAN BE VERY DANGEROUS IF YOU RUN OUT OF GAS DUE TO A FUEL GAUGE ERROR. I HAD THE SAME PROBLEM WITH MY BMW R1200GS ADVENTURE MOTORCYCLE. MY BROTHER HAS HID GAUGE CHANGED ON HIS BMW R1200GS ADVENTURE AT LEAST 5 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357406September 24, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
THE FUEL GAUGE SHOWS FUEL REMAINING AND THE WARNING LIGHT IS NOT ON AND THE ENGINE RUNS OUT OF FUEL AND DIES WITH NO WARNING. IT HAS HAPPENED TO MY BIKE AND TO MY SISTERS BIKE. MY FUEL GAGE STOPPED WORKING COMPLETELY AFTER I RAN OUT. BMW REPAIRED MINE AND IT WORKS OK NOW. I HAVE SEEN THIS PROBLEM DISCUSSED REPEATEDLY IN MANY ONLINE FORUMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268952May 17, 2009
ENGINE AND ENGINE COOLING
ENGINE RANDOMLY (SO RANDOM I CANNOT RECREATE) STALLS AT ANY ALTITUDE BUT MORE SO AT HIGH ALTITUDE BY SIMPLY PULLING IN THE CLUTCH LEVER. THIS CONDITION IS OBVIOUSLY A SAFETY HAZARD AND COULD INVOLVE REAR END COLLISIONS OR OTHER. BMW HAS NOT RESPONDED TO DEALERSHIP OR MYSELF WITH A FIX FOR THIS CONDITION. THIS COMPLAINT PERTAINS TO A 2009 K1300GTG BUT CONTINUED SUBMISSION UNDER DIFFERENT MODEL BECAUSE WEBSITE WOULDN'T PERMIT CONTINUING UNLESS A KNOWN MODEL WAS SELECTED FROM THE DROP DOWN MENU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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