BMW ActiveHybrid 5 Service Bulletins
388 manufacturer communications on file.
- October 1, 2014•Document ID: 10149282Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 111414
- Date Added:
- November 26, 2018
- Manufacturer:
- BMW
SummaryEngine Damage Due to Debris in Oil Passages. After performing extensive engine repairs (e.g., cylinder head removal), the engine begins to knock and may lose power. Debris has entered the engine oiling passages during cleaning of the engine block and cylinder head mating surfaces during engine repair.
Associated Products (93)Associated Documents - October 1, 2014•Document ID: 10149278Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 011314
- Date Added:
- November 26, 2018
- Manufacturer:
- BMW
SummaryBMW Customer-Focused Satisfaction (CFS) Program. Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work. BMW of North America, LLC ("BMW NA") is pleased to announce the Customer-Focused Satisfaction (CFS) Program. This new program's procedure will be available for your center to address these customers' concerns, starting with claim repair dates on or after September 1, 2014. As part of our pledge to deliver the ultimate BMW driving experience, for the above-referenced BMW vehicles, we developed this program to increase our customers' satisfaction by helping to prevent unexpected repair visits.
Associated Products (36)Associated Documents - August 1, 2014•Document ID: 10148381Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:LABELS; ENGINE AND ENGINE COOLING:ENGINE:DIESEL
- Mfr Comm. #:
- 710214
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryService Action: Replace Emission Label. Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an "emissions" label which contains incorrect information pertaining to the 2015 model year. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at VDCs will be repaired prior to dealer delivery.
Associated Products (66)Associated Documents - August 1, 2014•Document ID: 10148380Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 651614
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryCentral Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID.
Associated Products (68)Associated Documents - August 1, 2014•Document ID: 10148227Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Mfr Comm. #:
- 511714
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryRattling Noise from Mid-range Speaker in Front Door Panel. The customer complains of a rattle noise in either the left or right front door only when the speakers are in use. The inside door lock rod is making contact with the inside panel when the speakers are in use at certain volume and frequency levels.
Associated Products (22)Associated Documents - August 1, 2014•Document ID: 10148226Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- 511613
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryBang & Olufsen Sound System: Loudspeaker Cover Rattles. The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly.
Associated Products (67)Associated Documents - August 1, 2014•Document ID: 10148224Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 511211
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryFront Cupholder Is Jammed. The front cupholder cover is jammed and cannot be opened or closed. CAUSE The following causes are possible: * Small items such as coins are jammed under the cupholder insert. * The cupholder insert is not properly installed. * The cupholder is faulty or broken. * The cupholder is mounted with excessive stress.
Associated Products (7)Associated Documents - August 1, 2014•Document ID: 10148218Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
- Mfr Comm. #:
- 130514
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryN20 and N26 Injector Replacement. INFORMATION When a defective high-pressure fuel injector is identified with an index "02" designation, as shown in the illustration below, all 4 injectors must be replaced at the same time. This bulletin only applies to index "02" injectors. Index "01" and index "03" or higher are not affected. No immediate repair is required unless the BMW vehicle is currently experiencing this problem.
Associated Products (58)Associated Documents - August 1, 2014•Document ID: 10148215Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- 011314
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryBMW Customer-Focused Satisfaction (CFS) Program. Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work. BMW of North America, LLC ("BMW NA") is pleased to announce the Customer-Focused Satisfaction (CFS) Program. This new program's procedure will be available for your center to address these customers' concerns, starting with claim repair dates on or after September 1, 2014. As part of our pledge to deliver the ultimate BMW driving experience, for the above-referenced BMW vehicles, we developed this program to increase our customers' satisfaction by helping to prevent unexpected repair visits.
Associated Products (37)Associated Documents - July 1, 2014•Document ID: 10148135Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 840214
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
Associated Products (217)Associated Documents - July 1, 2014•Document ID: 10148133Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 660514
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummarySpeed Limit Information Does Not Work. Speed limit information (SLI) is not displayed in the Kombi or the Head-Up Display (HUD). This only affects the specific VINs (vehicle identification numbers) listed below. The vehicle was built incorrectly (without option 8TH).
Associated Products (24)2015 BMW 740Li2015 BMW 750Li2015 BMW 760Li2015 BMW ActiveHybrid 32015 BMW R nineT2014 BMW 740Li2014 BMW 750Li2014 BMW 760Li2014 BMW ActiveHybrid 72013 BMW 740Li2013 BMW 750Li2013 BMW ActiveHybrid 52013 BMW F 800 R2012 BMW 740Li2012 BMW 750Li2012 BMW 760Li2012 BMW ActiveHybrid 72011 BMW 740Li2011 BMW 750Li2011 BMW 760Li+ 4 moreAssociated Documents - July 1, 2014•Document ID: 10148132Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- 660414
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryFront Collision Warning Check Control Message Displayed in CID. Occasionally while driving, a check control message (CCM) for Front Collision Warning is displayed in the Central Information Display (CID). This message is cleared from the CID by clicking on "OK" using the iDrive controller. CAUSE The KAFAS (camera-based driver support system) camera is affected by environmental conditions such as: * Direct sunlight (sunrise or sunset) * Rain * Fog * Dirt * Snow * Ice * High interior temperatures (may also cause a CCM to be displayed upon starting the vehicle) ?? Fault code 0x800AC0 - KAFAS camera switch off due to over temperature The pictures below show the direct sunlight causing the CCM: INFORMATION This is the current text in the Owner's Manual for the Front Collision Warning (FCW): The system may not be fully functional in the following situations: * In heavy fog, rain, sprayed with water or snowfall * In tight curves * If the driving stability control systems are limited or deactivated: for example, the DSC is off. * If the camera view field of the front windshield is dirty or covered. * Up to 10 seconds after the start of the engine, via the Start/Stop knob. Direct sunlight will be added as one of the causes for the FCW CCM.
Associated Products (94)Associated Documents - July 1, 2014•Document ID: 10148130Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; SEATS
- Mfr Comm. #:
- 652113
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryWhen Unlocking with Comfort Access the Outside Door Mirrors Are in the Wrong Position. The vehicle is locked with one remote key and then enters sleep mode. The vehicle is then unlocked using one of the outside door handles with the second remote key. The outside door mirrors do not move to the correct position. The seats do move into the correct position. CAUSE Software error in driver's seat module
Associated Products (78)Associated Documents - July 1, 2014•Document ID: 10148129Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 651614
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryCentral Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID.
Associated Products (70)Associated Documents - July 1, 2014•Document ID: 10148128Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 650214
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryHeadunit High Is Constantly Resetting. After connecting a mobile device via Bluetooth, the Headunit High (HU-H) constantly resets. This is because the mobile device paired/connected to the vehicle contains one or more emails with 30 or more recipients. Note: In this situation, a reset is when the HU-H shuts down and then turns back on. CAUSE Software error in the HU-H.
Associated Products (81)Associated Documents - July 1, 2014•Document ID: 10148120Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 610314
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryCheck Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15°F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46°F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shut
Associated Products (248)Associated Documents - July 1, 2014•Document ID: 10148087Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 010414
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryExternal Engine Oil Leaks and Repairs. During the vehicle's operational life, normal engine oil seepage or sweating, in addition to accumulated road dust, dirt and grime in the engine compartment can cause the appearance of a more severe oil leak. This is further exaggerated by residual oil that remains on the engine assembly after maintenance services are performed, e.g., oil filter changes, "engine oil top-offs," etc. If this visual appearance of accumulated oil on the engine assembly as an "active leak" is misinterpreted, unnecessary gasket repairs/replacements will result. Specifically, our analysis of the claim-related data for vehicles equipped with the engines noted in this bulletin is showing an above-average number of engine gasket repair/replacement claim submissions. The purpose of this bulletin is to provide your workshop with information and a procedure that will help in identifying engine oils leaks that do and do not require a repair.
Associated Products (126)Associated Documents - June 1, 2014•Document ID: 10148101Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 840314
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryiPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.
Associated Products (215)Associated Documents - May 1, 2014•Document ID: 10148333Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ENGINE
- Mfr Comm. #:
- 620613
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryCondition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster.
Associated Products (79)Associated Documents - May 1, 2014•Document ID: 10148318Service Bulletin/Repair InstructionsTIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 360211
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryTire Pressure Monitor System (TPMS) Functional Changes. INFORMATION There has been a disruption in the production and supply chain of certain electronic components. These events have influenced global manufacturing facilities, including the automotive sector. In order to fulfill customer demand and maintain production schedules, BMW has made a change to the Tire Pressure Monitor System of certain vehicles. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/16234.2.B360211.... 6/8/2014 Page 2 of 2 Although the basic system operation and function remain the same, changes have been made to the vehicle's display elements when a low tire pressure condition occurs. The following points apply to vehicles produced during the period listed above: * The Tire Pressure Monitor System continues to meet all federal requirements. * When a low tire pressure condition is detected, a general system warning is issued. The warning will be displayed in the instrument cluster (KOMBI) and/or Control Display, depending on the vehicle's equipment level (refer to the attachment). * When a driver is alerted to a low pressure condition, all four tires should be inspected for damage and proper inflation. The system components, wheel electronics and central antennae/module are fully compatible with current replacement parts. This functional change represents a running production change and is not a defect in materials or workmanship. Any further changes to the system function or components will be communicated in a future bulletin. It is imperative that all service personnel be familiar with these changes. WARRANTY INFORMATION Not applicable.
Associated Products (49)Associated Documents