BMW 745i Complaints
128 consumer complaints on file.
- #10706556April 19, 2015EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE:BODY
WHILE DRIVING MY VEHICLE THE DRIVER DOOR EJECTED OPEN CAUSING ME TO STOP INSTANTLY TO WHERE THE DOOR NEEDED TO BE HELD IN ORDER FOR ME TO MAKE IT TO A SAFE DESTINATION SO UNREAL I WAS SCARED TO DEATH IT DOESNT CLOSE AT ALL IN ORDER TO DRIVE NOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10694591March 16, 2015SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 BMW 745I. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKE PEDAL HAD TO BE DEPRESSED WITH EXTREME FORCE IN ORDER FOR THE VEHICLE TO STOP WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V446000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683789February 17, 2015POWER TRAIN
LOSS OF ACCELERATION WHILE DRIVING THE CAR. HAPPENS WHEN YOU ACCELERATE QUICKLY SPECIALLY WHILE CHANGING THE LANE. WHEN THIS HAPPENS, THE INSTRUMENT PANEL GOES DARK, THEN I NEED TO PULL OVER SHUT THE CAR AND RESTART. WHEN THE MECHANIC DIAGNOSED IT, BASED ON THE DTC CODE, HE FIRST RECOMMENDED CHANGING THE BATTERY, WHICH I DID. THE PROBLEM REMAINED THE SAME, AND BASED ON THE DTC CODE CHANGED THE ALTERNATOR. AND THE PROBLEM IS STILL THERE. BMW REFUSES TO PAY FOR THE REPAIR, THEY SAY THAT THIS CAN HAPPEN DUE TO THE AGE OF THE CAR. I DON'T EXPECT THAT A BMW TRANSMISSION SHOULD GO BAD UNDER 73K MILES, EVEN IF THE CAR IS 10+ YEARS OLD. THE CAR HAS NEVER BEEN DRIVEN IN SNOW/ICE, STAYS IN GARAGE FROM OCT - APRIL. IT'S UNFORTUNATE THAT BMW REFUSES TO ASSIST WITH. HAVE BEEN READING VARIOUS FORUMS THAT A LOT OF PEOPLE HAVING THIS ISSUE WHEN THE TRANSMISSION FAILSAFE MESSAGE COMES. I WOULD LIKE BMW TO STEP UP AND TAKE THE OWNERSHIP OF GETTING THIS ISSUE FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681413February 5, 2015AIR BAGS
TL* THE CONTACT OWNS A 2004 BMW 745I. AFTER STARTING THE VEHICLE, THE PASSENGER AND DRIVER SIDE AIR BAG WARNING LIGHTS REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT BOTH SEAT MAT SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10679219January 27, 2015AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
FOLLOWING ERROR WHEN DRIVING VEHICLE: "FAULT IN PASS-RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER. FASTEN AND CONTINUE TO WEAR SEATBELTS. PLEASE CONTACT THE NEAREST BMW CENTER" IN THE NAVIGATION SYSTEM WHEN STARTING THE CAR. " 2003 BMW 745I. THIS MODEL/YEAR WAS NOT INCLUDED IN PRIOR RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10676148January 16, 2015AIR BAGS
THERE IS A FAULT IN THE PASSENGER SIDE SEAT BELT CODE ALSO THE SRS AIRBAG LIGHT WON'T GO OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10667569December 22, 2014AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2003 BMW 745I. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE, THE VEHICLE ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO A TELEPHONE POLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V502000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 153,000. UPDATED 02/09/15*LJ THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 10/7/2015 *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10667212December 19, 2014ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I HAVE DRIVEN 2004 BMW 745I FOR THE PAST 10 YEARS. IT HAS 44000 MILES ON THE ODOMETER. RECENTLY, IT STOPS WHILE DRIVING. EACH TIME IT STOPS, THE GEAR IS SHIFTED TO NEUTRAL. WHEN I TRIED TO START ENGINE, IT WON'T START. AFTER USING CELL PHONE TO REQUEST FOR HELP, THE ENGINE STARTS. IT HAPPENED MORE THAN FIVE TIMES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10654654November 13, 2014POWER TRAIN
TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO DRIVE INTERMITTENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10648260October 16, 2014POWER TRAIN, ENGINE, UNKNOWN OR OTHER
THIS VEHICLE HAS A DEFECTIVE TRANSMISSION, BMW IS AWARE OF THIS BUT IS BANKING ON NOT ENOUGH COMPLAINTS. WHEN THE CAR COMES TO A COMPLETE STOP IT PUSHES CAR TO FRONT AS IF BEING REAR ENDED, BUT ITS THE DEFECTIVE TRANSMISSION GUIBO JOINT OR AND A SOFTWARE ISSUE THAT BMW HAD INSTALLED IN THOUSANDS OF BMW VEHICLES AT THE TIME. THERE ARE MANY FRUSTRATED OWNERS THAT HAVE PAID THOUSANDS OF DOLLARS FOR THIS CAR. IT IS UNSAFE CAUSE IT PUSHES CAR TO FRONT CAUSING A POSSIBLE HIT TO FRONT CAR IN A TRAFFIC SITUATION. HERE IS MORE ABOUT THIS SERVICE BULLETIN, I FEEL BMW SHOULD FIX THIS AT NO CHARGE SINCE THIS IS A SAFETY HAZARD. READ A/T - HARSH 3-2/2-1 DOWNSHIFTS/CLUNK NOISE , SI B 24 17 07 ,AUTOMATIC TRANSMISSION DECEMBER 2007, TECHNICAL SERVICE THIS SERVICE INFORMATION BULLETIN SUPERSEDES SI B24 17 07 DATED JULY 2007. DESIGNATES CHANGES TO THIS REVISION WARRANTY INFORMATION COVERED UNDER THE TERMS OF THE BMW NEW VEHICLE LIMITED WARRANTY. PLEASE REFER TO THE LATEST KSD FOR ALL APPLICABLE LABOR OPERATIONS AND ALLOWANCES. IF THE APPROPRIATE LABOR OPERATION IS NOT CONTAINED IN KSD, THEN A WORK TIME LABOR OPERATION SHOULD BE USED. DEFECT CODE 24 00 39 61 00. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10615634July 23, 2014ELECTRICAL SYSTEM:SOFTWARE
TL* THE CONTACT OWNS A 2003 BMW 745I. AFTER THE CONTACT STARTED THE VEHICLE, THE PASSENGER RESTRAINT SYSTEM, SEAT BELT, AND AIR BAG WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATORS WERE RESET BY SELECTING THE HARD DRIVE BUTTON LOCATED ON THE GPS PANEL; HOWEVER, THE INDICATORS WERE ILLUMINATED AGAIN THE FOLLOWING DAY WHEN THE ENGINE WAS STARTED. THE FAILURE OCCURRED CONSISTENTLY THEREAFTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 72,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10608950July 8, 2014SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2003 BMW 745LI. THE CONTACT STATED THAT THE SEAT BELT WAS STUCK IN THE LATCH. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR WAS DEFECTIVE. THE VEHICLE WAS ONLY REPAIRED FOR THE SEAT BELT PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 200,060.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10594469May 28, 2014SEAT BELTS, AIR BAGS
STARTED MY 745I UP FOR A QUICK TRIP TO THE STORE AND RECEIVED A RESTRAINT SYSTEM FAILURE LIGHT. AFTER SOME RESEARCH IT SEEMS THAT THIS HAS BEEN A PROBLEM WITH THE 7 SERIES FOR SOME TIME AND BMW HAS EVEN ISSUED A RECALL WITH A 10 YEAR RESTRICTION. I CANNOT UNDERSTAND WHY MY 2002 IS NOT COVERED UNDER THIS RECALL SINCE BMW IS AWARE THAT THIS HAS BEEN A PROBLEM. PRESENTLY MY CAR IS UNSAFE TO DRIVE AND THE COST TO REPAIR BY DEALER IS EXTREMELY HIGH. BMW NEEDS TO OWN UP TO ALL MODELS WITH THIS PROBLEM SINCE THIS IS A SERIOUS SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10583411April 17, 2014UNKNOWN OR OTHER
I AM A MECHANIC. I HAVE 2CARS DOING THE SAME THING. ONE IS MY OWN CAR.WHEN THIS CAR GETS HOT IF THE TRANSMISSION IS IN PARK AND YOU REV IT UP THE CAR WILL GO TO NEUTRAL AND WANT TO GO FORWARD. BROUGHT IT TO THE DEALER AND THEY DON'T KNOW WHAT'S WRONG WITH IT. NO ONE SEEMS TO HAVE HEARD OF THIS PROBLEM AND I HAVE TWO CARS DOING THIS. IT IS DANGEROUS SINCE IT DOESN'T HOLD PARK UNLESS YOU SHUT THE CAR OFF. I AM A MEMBER OF ATRA AND THEY DON'T KNOW WHAT'S WRONG EITHER. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10574335March 24, 2014ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2004 BMW 7451. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE BATTERY AND THE ALTERNATOR HOWEVER THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 04V344000 (ENGINE) AND 03V240000 (POWER TRAIN). THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 117,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10561726January 27, 2014ENGINE
I HAVE A 2004 BMW 745I, I NOTICED A LOT OF SMOKE COMING FROM TAIL PIPE WHEN THE CAR IS IDLING/DRIVING. I TOOK IT IN FOR A DIAGNOSTIC AT A REPLICABLE REPAIR SHOP, AND I WAS TOLD THE VALVE GUIDE SEAL'S WHERE WORN AND NEEDED REPLACEMENT. THE PROBLEM IS THAT THE VALVE GUIDE SEALS BECOMES HARD OVER TIME AND DOESN'T PROVIDE A PROPER SEAL FOR THE VALVE STEM'S. THIS ALLOWS OIL TO PASS THROUGH THE VALVE STEM SEALS AND ENTER THE COMBUSTION CHAMBER AND THE EXHAUST.( NOT ONLY DOES THIS CAUSE POLLUTION) IT DAMAGES THE CAT CONVERTER THEREFORE YOU CAN NOT PASS A SMOG TEST. THIS IS A WELL KNOWN ISSUE BY BMW, BMW REPAIR SHOPS, AND CERTIFIED MECHANIC ACROSS THE UNITED STATES. I CONTACTED BMW CORPORATE OFFICE REGARDING THE PROBLEM, I WAS THEN CONTACTED BACK BY [XXX] WITH BMW EXECUTIVE CUSTOMER CARE. I WAS TOLD I NEEDED TO TAKE MY CAR TO BMW OF ONTARIO TO GET A DIAGNOSTIC, BECAUSE THEY DON'T EXCEPT THIRD PARTY OPINIONS. BMW OF ONTARIO CONTACT ME TO TELL ME IT WILL BE $6,500.00 BECAUSE THEY NEED TO REMOVE THE ENGINE AND TEAR IT DOWN FOR INSPECTION. I WAS LATER CONTACT BY [XXX], WHO TOLD ME THAT HER FIELD MANAGER DENIED ANY FURTHER DIAGNOSTIC OR REPAIRS ON MY CAR. SOMETHING NEEDS TO BE DONE ABOUT THIS VERY INEVITABLE ISSUE THAT HAPPENS TO 5,6,7 AND X SERIES BMW MODELS THAT ARE ON THE ROAD CAUSING NASTY POLLUTION. SEE LINK'S BELOW FOR EXAMPLE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=DVO85LMZMFM HTTPS://WWW.YOUTUBE.COM/WATCH?V=S-UZ__R1AOK HTTPS://WWW.YOUTUBE.COM/WATCH?V=VZEZRAOIHKY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560824January 21, 2014POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, ENGINE
MY VEHICLE IS DISPLAYING THE EXACT SYMPTOMS DESCRIBED IN YOUR PREVIOUS RECALLS (04V344000 AND 03V240000). THE CAR STALLS AND WON'T RESTART, CHECK ENGINE LIGHTS GO CRAZY, TRANSMISSION FAILSAFE AND STABILITY CONTROL WARNINGS COME ON, VALVETRONIC DESYNCHRONIZATION, ECT. WENT TO A BMW DEALER AND THEY DENIED EITHER OF THESE RECALLS EXISTED. CALLED BMW CORPORATE AND THEY SAID MY CAR IS NOT AFFECTED BY THE RECALLS, WHICH IS OBVIOUSLY NOT TRUE CONSIDERING THE PROBLEMS IT HAS AND THE UNCANNY RESEMBLANCE TO YOUR RECALL DESCRIPTIONS. BMW HAS OFFERED NO ASSISTANCE, CAN YOU? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560829January 21, 2014SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 BMW 745I. THE CONTACT STATED THAT A PRIVATE MECHANIC ADVISED THAT THERE WAS OIL LEAKING FROM THE VACUUM PUMP. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED PREVIOUSLY UNDER NHTSA CAMPAIGN ID NUMBER: 10V446000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE BRAKE VACUUM PUMP WAS LEAKING AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT REPLACING THE HOSE WAS ONLY A TEMPORARY REPAIR THAT CAUSED FUTURE PROBLEMS TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 140,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10553003November 19, 2013POWER TRAIN
IN 2009 THIS CAR WAS BOUGHT FROM ANOTHER OWNER. AT THE TIME OF THIS PURCHASE, THIS CAR WAS BOUGHT AS A LEMON LAW BUYBACK BECAUSE A CHECK ENGINE LIGHT THAT IS ALWAYS ON. A FEW MONTHS AFTER BUYING THIS CAR, THE CAR STARTED THROWING A BLUE SMOKE OFF HE TAIL PIPE. EVERY TIME I STOP AT A TRAFFIC LIGHT FOR A FULL 2 MINUTES AND LET THE CAR IDLE AND THEN WOULD ACCELERATE ON GREEN, THE CAR WOULD THROW BLUE SMOKE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEMS BUT THEY STATED THAT THERE WERE NO RECALLS ON THE ENGINE AND THEY DID NOT OFFER ANY ASSISTANCE. I TOOK THE CAR TO A PRIVATE MECHANIC AND WAS CHARGE NEARLY $6000.00 DOLLARS FOR THIS REPAIR. 2) ON 11/09/13, WHILE HAVING REGULAR MAINTENANCE PERFORMED ON VEHICLE, THE MECHANIC ADVISED THAT THE TRANSMISSION WAS LEAKING, STATING THAT THE OIL PAN AND GASKET WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS AND PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS PRIVATELY REPAIRED. THE FAILURE MILEAGE WAS 149,050 AND THE CURRENT MILEAGE WAS 149,347. UPDATED 11/19/13 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10532883July 31, 2013ENGINE
TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SUDDEN LOSS OF POWER AS THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DIGITAL ENGINE MANAGEMENT CONTROL UNIT NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V240000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 120,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0