BMW 535i Complaints (2011)

150 consumer complaints on file.

#11317768March 12, 2020
POWER TRAIN
2011 535I XDRIVE GT CV JOINTS ON DRIVE SHAFT FAILED WHILE DRIVING ON HIGHWAY DESTROYING THE CAR RENDERING IT UNDRIVABLE. NO RECALLS ON THIS MODEL OR THIS VIN ALTHOUGH ALL OTHER LIKE MODELS WERE ON RECALL. CAR PURCHASED AND SERVICED AT BMW DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308133February 10, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
THIS RECALL HAS MY POWERTRANS NOT PREFORMING AS IT SHOULD. I BROUGHT THE CAR IN 2017 AND THIS RECALL WAS NEVER DONE. I TURN MY CAR IN TO THE DEALERSHIP AND SINCE THEN I HAVE BEEN TAKING MY CAR FREQUENTLY TO MECHANICS FOR POWERTRANS PROBLEMS. WHEN I TAKE IT TO THE DEALERSHIP THEY TELL ME THEY DON'T SEE A FAULT FOR THE POWERTRANS IT AS SOON AS I LEAVE THE FAULT RETURNS. I PAID MONEY FOR NUMEROUS DIAGNOSTICS FOR THIS PROBLEM AND I STILL HAVE THE SAME ISSUE. THIS PROBLEM OCCURS AFTER REACHING SPEEDS OVER 65 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307581February 6, 2020
POWER TRAIN
SES LIGHT ILLUMINATED. CHECKED THE OBD2 SYSTEM FOR A CODE. P-2763 IS PRESENT. TROUBLESHOOTING FOR THE ISSUE REVEALED THE ORANGE TCC PRESSURE CONTROL SOLENOID IS MALFUNCTIONING. ZF WILL NOT SELL THE SOLENOID INDIVIDUALLY. THEY REQUIRE THE CONSUMER TO PURCHASE A MECHATRONIC UNIT. THE ORANGE SOLENOID IS A SCARCE PART TO FIND LOCALLY IN THE U.S. ONLINE PRICES ARE AROUND $90. ON THE GLOBAL MARKET. THESE ARE NOT NEW SOLENOIDS. THE MECHATRONIC UNIT, OVERHAULED IS $1600 PLUS A CORE CHARGE. PLUS LABOR. MY COMPLAINT IS THAT ZF WILL NOT SUPPORT THE 8HP TRANSMISSION BY SELLING THE SOLENOID INDIVIDUALLY. COSTING ME SEVERAL THOUSAND DOLLARS WHEN A SINGLE PART AROUND $100 DOLLARS WILL REPAIR THE TRANSMISSION. ZF CUSTOMER SERVICE INFORMED ME THAT I SHOULD SOURCE THE PART THROUGH A USED PARTS DEALER OR LOCAL JUNK YARD. I TRIED BUT NO TRANSMISSIONS ARE AVAILABLE. I HAVE BEEN LOOKING SINCE MAY OF 2019. I TALKED TO BMW AND CHRYSLER PARTS DEPARTMENTS AT MY LOCAL DEALERS. THE TELL ME THEY CAN ONLY ORDER THE MECHATRONIC UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291852December 29, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
DRIVETRAIN MALFUNCTION IS ON MAY BE DUE TO A BAD FUEL PUMP OR ENGINE COILS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290834December 23, 2019
ENGINE, FUEL/PROPULSION SYSTEM
CARE WAS IN MOTION ON LOCAL STREET CARE STARTED STALLING, DECREASE IN FUEL, SMOKE OUT OF TAIL PIPE, COMPLETE ENGINE FAILURE, UNABLE TO START ON ENGINE. THERE ARE MULTIPLE FORUMS ON THIS SPECIFIC VEHICLE WITH ISSUES DUE TO FUEL INJECTOR. SINCE I AM NOT THE ORIGINAL BUYER ON VEHICLE I WAS NOT AWARE AND WAS NEVER NOTIFIED BY THE NEW DEALER THAT THERE WOULD BE AN ISSUE. VEHICLE WAS BOUGHT AT 126K MILES IN SEPT 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287021December 5, 2019
ENGINE
2011 535XI WITH 95,000 MILES WAS SERVICED AND PASSED ALL INSPECTIONS, LESS THAN 700 MILES LATER ENGINE STARTS MAKING A KNOCKING SOUND WHILE DRIVING. IMMEDIATELY STOPPED AND TOWED TO DEALER WHERE THEY FOUND METALLIC SHAVINGS IN OIL FILTER. SAID ENGINE NEEDED TO BE REPLACED AT A COST OF $36,591 BUT OFFERED NO CAUSE FOR THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270873October 24, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY VEHICLE CUT OFF WHILE DRIVING DRIVE TRAIN/ DRIVE SHAFT MESSAGE CAME ON WHICH MADE MY ENGINE LIGHT COME ON SHUDDERING WITH HEAVY SHAKING MAKING WEIRD NOISES WHICH ARE THE SYSTEMS OF A DEFECTED DRIVE SHAFT SAME SYMPTOMS THAT APPLY TO RECALL 17V067000 VERY SCARY MY VEHICLE WAS JUST AT BMW DEALERSHIP FOR A RECALL DUE TO AN AGGRESSIVE FUEL LEAK...,I ASKED ABOUT THE RECALL FOR THE DRIVE TRAIN I WAS ADVISED YES IT'S A RECALL BUT NOT FOR MY VEHICLE WHICH IS A 2011 535I AT THE TOP OF THE RECALL LIST THIS IS VERY DANGEROUS AND THE 2ND TIME THIS CAR HAVE PUT MY LIFE IN DANGER HOW CAN YOU HAVE A RECALL ON THE 2011 535I AND THEN SAY NOT MY SPECIFIC VEHICLE BMW IS THE WORST I WILL NEVER PURCHASE ANOTHER BMW I CANNOT BELIEVE IT THESE PARTS CANNOT BE FROM WEAR AND TEAR THIS STARTS FROM PRODUCTION OF VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270414October 23, 2019
ENGINE
THE VEHICLE (2011 BMW 535I GT) INDICATED THAT IT WAS OVERHEATED AFTER DRIVING FOR ABOUT 25 MINUTES IN THE CITY AND HIGHWAY. THE VEHICLE AUTOMATICALLY SLOWED DOWN AND WOULD NOT ACCELERATE. FAN WAS CONTINUALLY RUNNING AFTER VEHICLE WAS STOPPED ON THE SIDE OF THE HIGHWAY AND WHEN THE VEHICLE WAS TURNED BACK ON HOURS LATER. TOOK THE VEHICLE TO A LOCAL MECHANIC WHO SAID IT WAS THE AUXILIARY WATER PUMP THAT NEEDED TO BE REPLACED. BMW HAS A RECALL BUT THE 535I GT IS NOT IN THE RECALL, THE 550I GT IS. THE RECALL SHOULD BE LOOKED AT FOR EXPANSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265530October 2, 2019
ENGINE
CAD WAS RUNNING FINE. PARKED GOT OUT NEXT MORNING NO START. MECHANIC DIAGNOSED TIME BELT GONE. BOUGHT CAR FROM BMW MAINLINE IN MARCH 2014 CERTIFIED USED. VARIOUS ISSUES WITH CAR. JUST READ THAT THE 5 SERIES HAD TIMING CHAIN ISSUES. MY CAR IS OUT OF WARRANTY WITH 125,063 MILES. ALWAYS MAINTAINED AND OIL CHANGES AND SERVICE. NOW THIS. AM I LEGIBLE TO HAVE MY TIMING CHAIN AND ANY DANGE IT CAUSED TO BE REPAIRED. WHY DOESN'T BMW STAND BEHIND THEIR PRODUCTS OR RECALL THEIR PROBLEM CARS. WITH THE MONEY PAID FOR THIS CAR I SHOULD BE COMPENSATED FOR THEIR MISTAKES. BULLETIN TSB NO. 111614. THIS IS OUTRAGEOUS THAT BMW WILL NOT RECALL BUT ACT AS THOUGH THEY ARE DOING THEIR CUSTOMERS A FAVOR BY REPAIRING OR MAYBE REPAIRING THEIR OWN MISTAKES. THANK GOD IS GOT MYSELF AND INFANT SON HOME BEFORE THE TIMING CHAIN BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265513October 1, 2019
ENGINE
CAR WAS DRIVING FINE. NO NOISE NO BACK FIRE NO RATTLING. GOT HOME PARKED CAR NEXT DAY GOT IN CAR AND WOULD NOT START. TOOK TO BMW SPECIALIST. SAYS THE CAR HAS NO COMPRESSION. HOW DOES AN ENGINE GO JUST LIKE THAT. JUST HAD OIL CHANGE ONE MONTH AGO NO PROBLEMS NOW THIS OUT OF THE BLUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256188September 17, 2019
ENGINE
I GOT A 2011 BMW 535I XDRIVE WITH ONLY 70000 MILES ON IT, IT GAVE ME AN ERROR SAYING DRIVETRAIN MALFUNCTION. I TOOK IT TO THE DEALERSHIP TO RUN DIAGNOSE ON IT, THEY TOLD ME ITS IGNITION COIL WHICH THEY REPLACE ONLY FOR ME TO DRIVE IT FOR TWO DAYS THEN THE ENGINE START MAKING EVEN LOUDER NOISE AND WHEN I TOOK IT BACK, THEY SAID THE ENGINE IS BAD AND NEED TO BE REPLACED. THEY FOUND METAL PARTS IN THE OIL FILTER. HOW DID THEY NOT KNOW ABOUT IT THE FIRST TIME? WAS THERE A RECALL THEY DIDN'T DO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231801July 14, 2019
WHEELS
THE OEM WHEEL, 71414, IS PRONE TO CRACKING AND BREAKING. I HAVE REPAIRED AND REPLACED MORE THAN 4 WHEELS ON THIS VEHICLE SINCE IT WAS PURCHASED ALONG WITH TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228786July 1, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
FUEL PUMP(FUEL SYSTEM) RECALL WAS ALLOWED TO FAIL AFTER MANY ATTEMPTS BY ME USING MY GAS TO APPEAR AT BMW TRYING TO DESCRIBE STALLING, GAS SMELL, ENGINE GAS FLOW ISSUES WITH MY CAR BEFORE MAY 2016. (3) YEARS IN AND OUT OF HENDRIX BMW SERVICE DEPARTMENT. LONG RENTAL RETURNS AND REPAIR ON ENGINE LEAKS, GASKET LEAKS , PAN OIL LEAKS AND NOW 6/2/2019 CAR IS STILL SMOKING , STALLING, OIL SMELLING I'M AT HOME AGAIN. BMW DEALER SERVICE IS REFUSING TO PAY FOR A PLASTIC CAP BILLED TO ME RELATED TO RECALL FUEL PUMP LEAK THEY DENIED AND WERE FORCED TO FIND BY ME. SEE ATTACHMENT. BMW WANT EXCEPT RESPONSIBILITY FOR THE (3) YEAR DELAYED REPAIR OF FUEL PUMP.. ISSUES CAUSING PRESENT RELATED ISSUES TODAY 6/2/2019 WERE IN THE PAST THEY USED MY WARRANTY COVERAGE TO REPAIR DAMAGES THEY CREATED BEFORE FINAL CAR FAILURE AND MY STRANDED FROM 5PM / 11:30 MIDNIGHT AT 70 YEARS OLD ON A DARK HIGH WAY.. MY EXTENDED WARRANTY HAS PAID FOR ALL ENGINE ISSUES,1414,00 ..NOW THEY WANT TO MAKE A DEAL 700.00 TO REPAIR PLASTIC CAP COVER , THE SAME PROBLEM BEFORE FUEL PUMP RECALL. I WAS WITHOUT (MY ) CAR FOR (13) DAY CALLING, GOING BACK TO SERVICE MANAGER FIRING ADMISSION OF RECALL. MY STRESSING, PERSISTENT STOCKING TO REPLACE FUEL PUMP HURT MY HEALTH. BEGINNING WITH CORPORATE BMW IN 2016/ DELAY, 2017/ ENGINE ISSUES AND YEARS / MONTHS OF RENTALS... REPLACING PAN, SOME GASKET LEAKS WITH ENGINE CLAIMING THEY REPLACED THE PUMP. PROBLEMS CONTINUED UNTIL 5/3/2019 AND I'M STRANDED, LIVING WITH A MUSCULAR DISEASE IN THE HEAT AT 82 DEGREES ON HIGH WAY AND (2) POLICE OFFICERS STOPPING, FAILED TOWING COMPANY TOWED CAR TO MY HOME, EMBARRASSING ... 5/4/2019 SAT MORNING TOWING FROM MY HOME USING MY EXTENDED WARRANTY WHO LOST MY KEYS AT 400.00, LOST HOOK TO TOW CAR AND THE HOOK COVER NOTICED AFTER (13) DAY PUMP REPAIR PICK UP OF CAR.. 300.00 ..I'M STUCK AT HOME WITH THE SAME UNRESOLVED PART OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210575May 29, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I HAVE HAD SEVERAL PROBLEMS. 1. BOTH HEAD LIGHTS BECAME FILLED WITH CONDENSATION/WATER. I TOOK IT TO A BMW DEALERSHIP. THEY PERFORMED A BMW DIAGNOSIS. I WAS TOLD THAT THE MOST LIKELY CASE WAS THE COLD AIR. THEY CHECKED FOR EXCESS AIR LEAKS IN BOTH HEAD LIGHTS BUT DID NOT FIND EXCESS AIR LEAKS. (SEE ATTACHED STATEMENT) THEY ALSO REPLACED A GASKET, OIL FILTER HOUSING. THE OIL FILTER HOUSING WAS ALLOWING OIL TO LEAK OUT FROM THE ENGINE 5.8. THEY PERFORMED REMOVAL AND REPLACEMENT OF THE OIL FILTER HOUSING GASKET AND WASHED DOWN THE ENGINE OF THE OIL RESIDUE. THE INCIDENTS WERE DIAGNOSED AND REPLACE ACCORDINGLY ON JAN. 24. 2019. JUST RECENTLY, ABOUT 5 DAYS AGO TODAY, MY CAR STARTED MAKING A WEIRD LOUD NOISE LIKE A GARBAGE TRUCK MAKES WHEN IT GOES FROM STOP TO STOP. IT MADE THAT SOUND WHEN DRIVING, AS WELL AS WHEN PARKED WITH THE ENGINE RUNNING. AT THE SAME TIME, I WAS NO LONGER ABLE TO OPEN MY TRUCK WITH NEITHER THE INSIDE BUTTON OR MY KEYS. I TOOK MY CAR TO A REPAIR SHOP THAT WAS CLOSE BY. THE OWNER USED TO WORK FOR BMW SERVICE CENTER AS A MECHANIC BEFORE STARTING HIS OWN BUSINESS. STRANGELY, THE CAR DID NOT MAKE THE SOUND IN HIS PRESENCE ALTHOUGH IT WAS LEFT RUNNING. I LEFT HIS SHOP AND WAS HEADING HOME WHEN SUDDENLY I GOT A RED ERROR MESSAGE WARNING ME THAT THE ENGINE HAD OVER HEATED AND THAT I SHOULD DRIVE SLOWLY AND/OR PULL OVER AS OVER HEATING COULD CAUSE THE VEHICLE TO CATCH ON FIRE. THE MESSAGE ALSO SAID THE VEHICLE NEEDED COOLANT. I PURCHASE THE COOLANT ACCORDING TO THE MANUAL, BUT THE CAR OVERHEATED ONCE AGAIN WHEN I BEGAN TO DRIVE IT. I ALLOWED IT TO COOL DOWN AND DROVE IT HOME. I POPPED THE HOOD AFTER IT COOL DOWN AGAIN AND NOTICED A GREASY/OILY DARK BROWN SUBSTANCE IN COOLANT/RADIATOR HOLE. FROM WHAT I READ, IT'S A BLOWN HEAD GASKET. I ONLY HAVE 74963 MILES ON MY 2011 535I BMW. ALL SERVICES ARE UP TO DATE. MY NEXT SERVICE ISN'T DUE FOR 4000 MILES 03/2020 *AS INVALID VIN *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194208April 5, 2019
ENGINE
I WAS DRIVING BACK TO DALLAS ,TX. ON I 20 ON MARCH 22 WHEN I HEARD A NOISE . THE SOUND BECAME LOUDER AND I CAME TO A STOP AND TO SEE IF I COULD FIGURE OUT WHAT WAS GOING ON BUT IT HAD GOTTEN DARK SO I CONTINUE ON UNTIL I GOT HOME AND CHECK UNDER THE HOOD. THE CAR WAS MAKING A LOUD KNOCKING SOUND. ON MONDAY I TOOK THE CAR TO A CERTIFIED BMW MECHANIC AND 3 DAYS LATER HE INFORMED ME THAT THE ENGINE WAS GOING TO HAVE TO BE REPLACED.THE CAR HAS ONLY 68 K MILES ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165936January 8, 2019
UNKNOWN OR OTHER
DRIVING I HEAR THIS LOUD NOISE COMING FROM UP UNDER MY HOOD .THIS NOISE IS SO LOUD ITS LIKE THE FAN IS IDLING UP AT FOR BOUT 5 SECONDS ,IN OTHER WORDS ITS OVER HEATING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163823December 28, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
DRIVETRAIN MALFUNCTION -DRIVING ON HWY WHEN ERROR WAS DISPLAYED AND CAR SHUTDOWN IN ON ME AND WOULD NOT START BACK UP -DEALERSHIP STATED THEY REPLACED THE FUEL PUMP -ISSUE HAPPENED AGAIN -WHILE DRIVING - UNDER 3000 MILES LATER - SAME ERROR CODES OF LOW PRESSURE - CAR HESITANT TO CRANK AND STUDDERING ON LOW SPEEDS- TOWED TO DEALER WAS TOLD NO ISSUE FOUND AND THEY REPROGRAMMED THE FUEL PUMP -SAME ISSUE AGAIN - FUEL LINE AND SENSOR REPLACED -RAN FINE FOR ANOTHER 1000 MILES OR SO -WHILE DRIVING THE CAR JERKED REALLY HARD AND GAVE THE SAME DRIVETRAN MALFUNCTION ERROR --WAS ABLE TO MAKE IT TO THE DEALERSHIP HOWEVER CAR WOULD NOT DRIVE AT FULL SPEED- SAME CODES SEEN STORED -- BMW DO NOT KNOW WHATS CAUSING THE ISSUE HOWEVER REPLACING PARTS HOPING IT WILL FIX THE ISSUE AND CHARGING ME FOR THEIR TRIAL AND ERROR. -SINCE 2 MORE PARTS REPLACED CAR NOW WITH NEW ERROR AND OF COURSE BMW HAS NO CLUE BUT WANT TO CHARGE ME ANOTHER 1000 TO REPLACE ANOTHER PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163473December 26, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE THE CONTACT'S SPOUSE WAS DRIVING 20 MPH, THE SUN ROOF EXPLODED WITH A LOUD BLAST. THERE WERE NO INJURIES. THE CONTACT PULLED THE VEHICLE OVER IN A NEARBY PARKING LOT TO INSPECT THE VEHICLE AND DROVE HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ASSIGNED A CASE MANAGER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 54,945.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157080December 8, 2018
FUEL/PROPULSION SYSTEM
FUEL SYSTEM WAS THE ALARM ON THE CAR AND IT WON'T STAY STARTED ON MORE THAN 2 SECONDS. FINAL AFTER 4 ATTEMPTS IT WON'T START AT ALL. HAD TO GET THE VEHICLE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154652November 29, 2018
UNKNOWN OR OTHER
MY WIFE WENT TO GET A HAIRCUT, PARKED HER 2011 BMW 535XI AWD AT APPROXIMATELY 1:30 P.M. MST (THE ENGINE WAS TURNED OFF AND THE CAR WAS LOCKED) IN THE RETAIL CENTER PARKING LOT. AT APPROXIMATELY 2:45 P.M. MST SOMEONE ENTERED THE SALON AND SAID A CAR WAS ON FIRE (HER CAR). THE FIRE APPEARS TO HAVE BEEN IN THE BACK SIDE OF THE ENGINE COMPARTMENT ON THE PASSENGER SIDE. THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE. IT IS CONCERNING A PARKED CAR THAT WAS TURNED OFF AND LOCKED STARTED ON FIRE. THANKFULLY FOR MY WIFE AND TWO CHILDREN WHO ARE USUALLY WITH HER THE CAR DIDN'T CATCH FIRE WHEN THEY WERE IN THE CAR OR WHILE IT WAS PARKED IN OUR HOME GARAGE IN CLOSE PROXIMITY TO MY SON'S BEDROOM. I RESEARCHED THE ISSUE ONLINE AND FOUND MANY OTHER BMW OWNERS HAVE EXPERIENCED THE SAME PROBLEM AND THAT BMW ISSUED A RECALL TO FIX THE ISSUES. I CHECKED OUR CAR FOR RECALLS TONIGHT AND BOTH THE BMW SITE AND NHTSA SITE SHOWED ZERO OPEN RECALLS. PLEASE ADVISE ON WHAT STEPS WE SHOULD DO TO ENSURE THIS TRAGIC EVENT DOESN'T OCCUR TO OTHER OWNERS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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