BMW 535d Complaints

73 consumer complaints on file.

#11448587January 24, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW 535D. The contact received notification of NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) and 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available after several appointments were scheduled. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect (21V586000). VIN tool confirms parts not available (21V907000).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448546January 23, 2022
FUEL/PROPULSION SYSTEM
In January of 2020 the car stopped running while driving down the highway without warning. Upon restart the check engine light and chassis stabilization warning lights came on. I had the car towed to BMW. I was given an estimate of $18,000 to replace the entire fuel system. The problem was a faulty fuel pump that put metal shavings into the pump and fuel system. This is a known BMW problem. In fact there's a recall on my exact model for this issue but my VIN was not included. I feel it should be. I contacted BMW North America but was told there's nothing they can do. This is a diesel engine with under 125,000 miles on it. This should not have happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448370January 21, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2016 BMW 535D. The contact received a recall notification for NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443596December 13, 2021
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
BMW has recalled the HPFP and EGR Cooler but not the EGR valve, which also fails and causes power loss, due to the same issues noted in the other recalls. The EGR valve should be added to the EGR cooler recall. The dealers are hiding behind ambiguity on this point to charge consumers for a common failure that should be covered, for the same reasons the EGR cooler has been recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441084November 19, 2021
ENGINE
Timing chain failed and caused the vehicle's engine to shut down. This failure occurred while driving at approximately 70 MPH on Rt. 90 in NY state. The car was traveling in the passing lane. The loss of engine power resulted in loss of steering and maneuverability placing the occupants of this vehicle and other vehicles in a very dangerous situation. Vehicle was towed to a BMW dealership in NY, and upon inspection by BMW technicians, concluded the timing chain failure led to the engine failure and shutting down. There was no warning or any indications of the problem prior to it occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432491September 10, 2021
ENGINE
At 65000 miles, the SCR DEF active tank sensor went out. The dealership service department at Roadshow BMW in Memphis said this has become pretty common with BMW vehicles equipped with Diesel engines. The part is $2000 dollars and does not include the labor costs to install ($1335).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432294September 9, 2021
ENGINE
My 2014 BMW 535d has barely over 60k miles. Two weeks ago, I received a warning message after turning on the ignition stating that no diesel exhause fluid could be detected. In addition, the message include a mileage countdown starting a slightly over 800 miles. I took the car to Roadshow BMW in Memphis, Tennessee to be repaired. They are telling me that the DEF sensor will have to be replaced. In addition, they said the DEF reservoir will need to be exchanged. The cost for this repair will be approximately $3,352 dollars plus tax. The technician I spoke with said that this is a common issue with BMW's.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428809August 12, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2014 BMW 535D. The contact stated while driving 25 mph, the vehicle stalled with the power train failure message displayed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V586000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was diagnosed by an independent mechanic with needing the high-pressure fuel pump replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in the recall. The failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426983July 29, 2021
ENGINE
Don't have an accurate answer as to what component failed, but all indicators point to the EGR/AGR flap valve failing. Smoke was coming out of the front end of the Intake manifold, after careful visual inspection I noticed a hole was made from the internal fire melting the plastic intake. This could've been a lot worse and the car could have burned. Thank God I reacted quickly and pulled into a non crowded area away from the road and turned the car off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416584May 14, 2021
POWER TRAIN
THE CONTACT OWNS A 2014 BMW 535D. THE CONTACT STATED WHILE DRIVING 25 MPH, DRIVESHAFT DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO BMW OF MILWAUKEE NORTH (5990 N. GREEN BAY AVE, GLENDALE, WI 53209, (414) 290-4200) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE U-JOINT, TRANSMISSION, DRIVE SHAFT, TRANSFER CASE, PROPELLER SHAFT, UNDERBODY PLATE AND SHIELD NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V185000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413200April 21, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY AT AROUND 65-70MPH WHEN ALL OF A SUDDEN MY SUNROOF EXPLODED INTO THE VEHICLE ALL OVER ME. I SWERVED AS A RESULT OF THE SHOCK BUT THANKFULLY WAS ABLE TO REGAIN CONTROL OF THE VEHICLE BEFORE HITTING ANYONE. I WAS THANKFULLY IN THE VEHICLE ALONE AND SUFFERED CUTS TO MY FACE AND SCALP. THERE WAS NO EVIDENCE OF ANY CRACKS ON THE SUNROOF AND THERE WAS NO FOREIGN BODY IMPACT NOTED. GLASS FLEW INTO THE VEHICLE AS WELL AS GOUGING THE ROOF AND AND TRUNK OF THE VEHICLE WITH GLASS SHARDS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11387444January 11, 2021
ENGINE
DIESEL DPF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349403August 18, 2020
ENGINE
2014 BMW 535. CONSUMER STATED THAT BMW FAILED TO PERFORM NHTSA'S SAFETY RECALL 18V-755 IN A TIMELY MANNER. *LD THE CONSUMER STATED THE VEHICLE STALLED WHILE BEING DRIVEN. THE MANUFACTURER WAS CONTACTED PRIOR TO THE FAILURE AND ADVISED THE VEHICLE WAS SAFE TO DRIVE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325197May 19, 2020
ENGINE, FUEL/PROPULSION SYSTEM
MESSAGE COMES ON THE CONSOLE INDICATING DRIVETRAIN FAULT AND ABOUT 2 SECONDS LATER LOOSES ALL ENGINE POWER WHILE DRIVING ON A HIGHWAY. WAS ABLE TO PULL OVER TO THE SHOULDER AS THE TRAFFIC WAS VERY LIMITED ON THE ROAD. DIAGNOSIS BY BMW REPAIR SHOP IS THAT THE HIGH PRESSURE FUEL PUMP HAS FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286233December 3, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
2014 BMW 535D. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 18V-755. *LD THE CONSUMER STATED THE PART NECESSARY TO REPAIR THE VEHICLE WAS UNAVAILABLE. AT THE END OF JANUARY, THE CONSUMER NOTICED AN ABNORMAL NOISE AND REDUCTION OF POWER. THE VEHICLE STALLED IN HIGH SPEED TRAFFIC. THE CONSUMER WAITED 30 MINUTES BEFORE BEING RESCUED FROM THE TRAFFIC BY POLICE. THE DEALER CHARGED THE CONSUMER FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED BUT, DID NOT OFFER ANY ASSISTANCE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233940July 22, 2019
ENGINE, FUEL/PROPULSION SYSTEM
I RECEIVED SEVERAL SAFETY RECALL NOTICES FROM BMW OVER THE LAST 2 YEARS, EVERY TIME I CALL BMW, I AM TOLD "THE NECESSARY PARTS ARE NOT AVAILABLE". I HAVE AN ENGINE CHECK LIGHT ON MY DASHBOARD MOST LIKELY CAUSED BY EGR COOLER MALFUNCTION. REALLY FRUSTRATED ABOUT NOT BEING ABLE TO GET THIS ISSUE RESOLVED BY BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185076March 8, 2019
ENGINE
I OWNED A 2014 535D WITH ABOUT 54,000 MILES. BMW HAS ISSUED EGR RECALL DUE TO RISK OF FIRE SINCE OCT 2018. AS OF MARCH 2019, THERE IS NO REMEDY OR PART REPLACEMENT. WHAT IS THE POINT OF RECALL ESPECIALLY THE VEHICLE IS USED TO CARRY CHILDREN. NTHSA NEEDS TO DO SOMETHING ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183166February 28, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 BMW 535D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CREVIER BMW (1500 AUTO MALL DR, SANTA ANA, CA 92705, (657) 213-3493) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179740February 13, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 BMW 535D. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE RODE ROUGHLY. OCCASIONALLY, THE VEHICLE FAILED TO START. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). CENTURY BMW (2934 LAURENS RD, GREENVILLE, SC 29607, (864) 214-3449) DIAGNOSED THAT THE EGR COOLER FAILED, BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175900February 9, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE DRIVER'S DOOR LOCK CANNOT BE OPENED MANUALLY DUE A KNOWN PROBLEM WITH THE ELECTRICAL DOOR ACTUATOR FAILURE. THIS IS A DESIGN FLAW IN A CRITICAL COMPONENT WHERE THE DRIVER SHOULD BE ABLE TO OPEN THE DOOR IN CASE OF AN ELECTRICAL FAILURE OR IN AN EMERGENCY WHEN ITS CRITICAL THAT THE DRIVER IS ABLE TO MANUALLY OPEN THE DOOR EVEN IF THERE IS AN ELECTRICAL FAILURE, BATTERY DIES, THE CAR IS INVOLVED IN AN ACCIDENT OR THE CAR FALLS INTO A BODY OF WATER - IN ANY OF THESE CASES THE DRIVER SHOULD BE ABLE TO UNLOCK AND OPEN THE DOOR MANUALLY. THE FAILURE OF THIS DOOR ACTUATOR ALSO PREVENTS THE DOOR TO BE UNLOCKED AND OPENED MANUALLY. I THINK THIS IS A DESIGN FLAW AND A POTENTIAL DEATH TRAP. THIS HAS HAPPENED MANY TIMES AND THERE ARE MULTIPLE BMW OWNERS THAT HAVE COMPLAINED ABOUT THIS ON THE INTERNET AND TO BMW, WITHOUT ANY RECOURSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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