BMW 528i Complaints

833 consumer complaints on file.

#11662184May 20, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
Dear BMW Customer Service, I am writing to report a serious issue with my 2014 BMW xDrive 528i regarding the malfunction of the door locking system. Component/System Failure: Both the front and rear door actuators have failed simultaneously, causing the door locks to stop working. The door latches are non-functional and require immediate repair. The components are available for inspection upon request. Safety Risk: This malfunction compromises the security of the vehicle, posing a potential safety risk to myself and passengers, as the doors may not lock properly while driving or when parked. Confirmation of Problem: The issue has been inspected and confirmed by an independent repair shop, which diagnosed the door latches as defective and in urgent need of replacement. Manufacturer or Other Inspections: To date, the vehicle has not been inspected by BMW or any official representatives. I have not involved police or insurance representatives but would be willing to do so if necessary. Warning Signs: Prior to the failure, there were no warning lamps or messages displayed on the dashboard indicating a problem. The door lock malfunction occurred suddenly without prior symptoms. Through my research, I learned that similar door actuator issues are being addressed under a recall for newer BMW models. Given that my 2014 vehicle experiences the same problem, I am concerned it has not been included in this recall. I kindly request BMW’s guidance and support to resolve this matter promptly to ensure the safety and proper functioning of my vehicle. Thank you for your attention. I look forward to your prompt response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661790May 19, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2016 BMW 528i. The contact stated that while his partner was driving at undisclosed speeds, there was smoke coming from the engine and entering the cabin through the vents while the heater was activated. There was an abnormal burning odor entering the cabin. The contact also observed the burning odor while driving the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661874May 19, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but was unable to confirm when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660382May 12, 2025
SERVICE BRAKES
Vehicle fail breaks malfunction. No response to the brakes. Push many times no break response vehicle hit vehicle in front of it could not be avoided That rotors are less than one year old there about six or 7000 miles on them. They are basically new new tires car will maintain no lights on dash no warning no airbag deployment. Vehicle going in slow speed due to heavy traffic
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11658922May 5, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 BMW 528i. The contact received notification of NHTSA Campaign Number:24V608000(ENGINE AND ENGINE COOLING) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658455May 2, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The contact stated that upon scanning the vehicle with a scanner, the contact retrieved DTC: P0597. The local dealer was contacted. The vehicle was diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657941April 30, 2025
UNKNOWN OR OTHER
Due to the nature of the car potentially catching on fire and a remedy still not being available I am concerned about my safety and of those around me since the car is used to be operated daily for commuting to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656819April 25, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that while her husband was driving at various speeds, the vehicle jerked, and there was coolant leaking from the vehicle. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656298April 23, 2025
EXTERIOR LIGHTING
The contact owns a 2015 BMW 528I. The contact stated while driving at an undisclosed speed, the front driver's side headlight flickered, and the contact pulled over to the side of the road and discovered that the headlight housing was full of water. The failure had occurred on several different occasions with both headlights. No warning lights were illuminated. The vehicle was taken to a dealer where it was determined that the front driver's and passenger's side headlight housings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656384April 23, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656015April 22, 2025
UNKNOWN OR OTHER
Unrepaired recall. No remedy available for over 8 months, with manufacturer acknowledging that there could a vehicle fire in some cases.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655824April 21, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655886April 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 528I. The contact stated while making a left turn and depressing the brake pedal, the vehicle failed to respond as needed. The brake and transmission warning lights illuminated. A dealer was contacted. The contact pulled over to the side of the road, turned off the vehicle, and then attempted to restart the vehicle; however, the vehicle failed to respond as intended and was towed back to the residence. The vehicle was next towed to an independent mechanic, where it was diagnosed and determined that the camshaft and timing belt chain needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 23V707000 (ENGINE AND ENGINE COOLING) and 22V119000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The failure mileage was 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655918April 21, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Concern- smoke coming out of back exhaust at start up Cause - TAYLOR BMW (dealership) - possible needs updated oil line, turbo may be leaking internally Correction- dealership pulled faults to see if cat efficiency faults were present, saw none. Did verify smoke on startup. Doesn’t look like the turbo oil feed line has been changed (updated with check valve). There is some oil encrusted on the body of turbo. Would replace all lines since turbo removal is required for any of them; however once cat is off and if the chamber inside is wet with oil, at that point it would need a turbo as well as the lines. The above is the written diagnosis from dealership and I was quoted a price ranging from $2600- 4600- In 2016, NHTSA issued a notice for certain models/ years regarding the turbocharger feed lines (extending warranty for that part to 10 years / 120k miles). My 2016 was CPO and has only 84k (all maintenance performed by BMW) and I believe it should fall under eligible vehicles. I have reached out to BMW customer care, spoken with a case manager , all to no avail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655338April 18, 2025
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
I had just purchased a car but a month ago I was driving to lunch and I was at a stop sign when the light turned green I started to go the car started shaking and smoke was coming out of the front under the hood I had just an oil change so I took it back to the oil change shop. They could not figure out why the engine blew and I had to take it to a different BMW shop where I have to purchase a rebuilt motor and pay for the repairs. I can request all records from the automotive shop if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654845April 15, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653872April 10, 2025
UNKNOWN OR OTHER
The turbocharger wastegate actuator issues causing a drivetrain malfunction. The actuator has been changed several times ,that regulates the westgate yet there’s a loss in power. Safety when merging onto freeway as you accelerate the warning light comes on and vehicle losses power other vehicles have to slow significantly to avoid possible running into vehicle entering freeway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653684April 9, 2025
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
I've gotten my car fixed multiple times and nothing has worked. My car is leaking coolant severely it overheats constantly I get the red and the yellow message. My heater is self stopped working and my car on the freeway has stopped from going 75 to 80 miles dropping all the way to 20 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653357April 8, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, there was smoke coming from the engine. The check engine warning light was illuminated. The contact drove to the residence and turned off the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652391April 2, 2025
ENGINE
The contact owns a 2012 BMW 528I. The contact stated while the vehicle was parked, the vehicle failed to start. The contact attempted to restart the vehicle. After several attempts, the vehicle failed to start. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that on another occasion, while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to coast to the side of the road. No warning lights were illuminated. The vehicle was towed to the residence. The vehicle was then towed to the contact's office. An independent mechanic arrived and diagnosed the vehicle with engine failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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