BMW 528i Complaints

833 consumer complaints on file.

#10893683August 6, 2016
SERVICE BRAKES
I HAD BEEN DRIVING MY 528I (BMW 1999) THIS PAST WINTER WHEN I NOTICED THE POWER BRAKES WERE NO LONGER WORKING. I HAD TO DEPRESS THE PEDDLE WITH NO ASSIST, AND WHILE THE CAR DI EVENTUALLY STOP, IT COULD HAVE BEEN UNFORTUNATE IF MY WIFE OR DAUGHTER WERE FACED WITH THIS CONDITION SUDDENLY. POWER BRAKE BOOSTER APPARENTLY WENT BAD, WATER LEAKING IN AND FREEZING, FORTUNATELY NO ON E INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893447August 5, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I TOOK MY VEHICLE TO BMW IRVINE IN CALIFORNIA FOR A RECALL ON MY TAIL LIGHTS, THEY STOP WORKING, THE RECALL WAS TO REPLACE BOTH SIDES AND THEY ONLY DID ONE. THE SIDE THAT BURN OUT BUT THEY LEFT THE SAME CONNECTOR WHICH WAS BURNT AND WITH THE WIRES LOOSE AND I WASNT EVEN NOTIFY WHEN I PICK THE VEHICLE UNTIL WHEN I START DRIVING THE LIGHT STOPWORKING AGAIN. THEY ANSWER IS NOT T HEIR FAULT DONT CARE. NOW MY VEHICLE DOESN'T RUN AND I GOT ALL KINDS OF WIRED MESSAGES ON MY IDRIVE. HALF WAY DONE RECALLS??? BAD CUSTOMER SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892172August 1, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING 20 MPH, THE VEHICLE LOST POWER. THE COOLANT FLUID, TRANSMISSION MALFUNCTION, AND PLEASE HAVE CAR SERVICED LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL FILTER HOUSING NEEDED TO BE CHANGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN A RECALL, BUT THERE WAS A MANUFACTURER COMMUNICATION. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891501July 28, 2016
FUEL/PROPULSION SYSTEM
STRONG GASOLINE ODOR WAS DETECTED IN OUR GARAGE. UPON CHECKING OUR CLASSIC AUTOMOBILE AND RULING IT OUT WE THEN REALIZED IT WAS OUR 2008 BMW 528I WITH 61,800 ORIGINAL MILES ON IT. THE ODOR WAS BOTH INSIDE AND OUTSIDE THE CAR. WE HAD TO REMOVE THE CAR FROM THE GARAGE WHERE IT NORMALLY PARKS NEAR A GAS WATER HEATER SO AS TO AVOID POSSIBLE IGNITION WITHIN THE CONFINES OF OUR GARAGE. I THEN SEARCHED ON THE INTER NET : "WHY DOES MY 2008 BMW 528I SMELL LIKE GAS ALL THE SUDDEN", TO MY SURPRISE THERE WERE HUNDREDS OF POSTS WITHIN BIMMER FORUMS AND OTHERWISE REGARDING THIS VERY ISSUE. WHAT GAVE ME PAUSE IS THAT IN MY SITUATION AS WITH MANY OTHERS, AN ENGINE AND OR EMISSIONS FAULT CODE WAS NEVER SENT TO THE MAIN SCREEN FOR THE OPERATOR TO IDENTIFY AND TAKE IT IN FOR REPAIRS. I CALLED BMW NORTH AMERICA AND GAVE THIS INFORMATION AND ASKED IF ANY RECALLS OR BULLETINS WERE RECORDED AND WAS TOLD THERE WEREN'T. I THEN CALLED MY LOCAL BMW DEALERSHIP HERE IN TUCSON, AZ. AND WAS TOLD BY THE SERVICE ADVISOR THERE WAS IN FACT A NOTE REGARDING THE CHAR COAL CANISTER BEING UNABLE TO PROCESS THE GASOLINE FUMES WHEN OUTSIDE TEMPERATURES REACH OR EXCEED 100-101 DEGREES FARENHEIT. IT HAS BEEN IN THAT RANGE HERE NOW FOR THE PAST FEW WEEKS. I NOW AS OF 28 JULY 2016 HAVE MY CAR IN THE BMW SHOP FOR REPAIRS AND WHAT THEY FOUND WAS THE FUEL SENDING UNIT IS LEAKING THROUGH THE TOP OF THE TANK AND A PUDDLE OF GAS HAS FORMED. AGAIN WHY NO ENGINE CODES WHEN A SEALED SYSTEM FAULTS AND LEAKS AND A KNOWN ISSUE LIKE THE CHAR COAL CANISTER EXISTS. MY HOPE IS THAT THIS AGENCY INVESTIGATES AND ISSUES A RECALL NOTICE. I AM GOING TO BE CHARGED $700.00+ FOR AN ISSUE WHICH IS WIDELY KNOWN OF ACROSS THE WEB AND WHICH MY DEALERSHIP FOUND NOT ALL THAT UNUSUAL. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887855July 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 BMW 528I. WHILE DRIVING APPROXIMATELY 2 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE FRONT DRIVER SIDE AIR BAG INADVERTENTLY EXPLODED WITHOUT IMPACT TO THE VEHICLE. THE DRIVER SUSTAINED SEVERE BRUISES TO BOTH ARMS AND LEGS. THERE WAS ALSO UPPER ABDOMINAL BRUISING AND STOMACH SWELLING THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DRIVER'S SIDE AIR BAG WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10885137July 15, 2016
VISIBILITY/WIPER, UNKNOWN OR OTHER
WHILE DRIVING DOWN THE STREET AT 40 MPH I HEARD A LOUD EXPLOSION TYPE SOUND. I PULLED OVER AFTER MAKING SURE IT WAS SAFE AND NOTICED MY SUNROOF GLASS HAD SHATTERED INTO A MILLION PIECES. IT LOOKED AS IF IT HAD EXPLODED FROM WITHIN THE CAR OUTWARDS. I CONTACTED THE DEALER AND BMW OF AMERICA AND BOTH SAID THAT IT WAS NOT RECALLED AND THEY HAD NOT HEARD OF ANY INCIDENTS SUCH AS THAT. BMW OF AMERICA SUGGESTED I TAKE MY CAR INTO THE DEALER AND HAVE THEM EXAMINE IT AT MY EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882502July 5, 2016
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
THIS MALFUNCTION LIGHT HAS BEEN COMING ON SINCE I BOUGHT THIS VEHICLE. IT IS EXTREMELY FRUSTRATING BECAUSE EVERY TIME I HAVE THAT THIS CAR SERVICED THEY HAVE NEVER TRULY FIXED THE PROBLEM. IT MAY STOP FOR A MOMENT AND THEN ANY RANDOM DAY IT WILL GIVE ME THIS WARNING AS YOU SE IN THE PICTURE PROVIDED. A BIGGER PROBLEM THAT IS UNEXCEPTABLE IS THAT THE CAR KEEPS FLASHING A WARNING ABOUT THE COOLENT IS NEEDED AND THAT IT NEEDS TO BE FIXED OR THERE COULD BE ENGINE DAMAGE. THIS WARNING HAS BEEN THE MAIN CONCER. I HAVE HAD THE COOLENT GO INTO THE ENGINE WHICH CAUSED MY CAR TO SHUT DOWN ON A BUSY HWY 3 SEPERATE TIMES, RISKING A DANGER TO MYSELF AND OTHERS ON THE ROAD. I HAVE NOT HEARD A WORD FROM BMW OF NORTH AMERICA THAT THEY CARE ABOUT MY CONCERNS AND I FEEL THAT THIS PROBLEM HAS LITERALLY AFFECTED MY HEALTH AND WELL BEING. I HAVE HUGE ANXIETY ISSUES BECAUSE OF THIS CAR. I HOPE MY LETTER IS HEARD SO THAT I MAY HAVE JUSTICE FOR THIS CAR. I AM OVERWHELMED WITH NERVOUSNES EVERYTIME I DRIVE IT. I FEEL LIKE SOMETHING BAD WILL HAPPEN TO ME ORCSOME ELSE. PLEASE HELP THIS MATTER BECOME RES OLVED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876435June 24, 2016
ENGINE
ECCENTRIC SHAFT SENSOR FAILS SUDDENLY AND THEIR ISSUE OF VECHILE STALLING WHILE DRIVING I GOT JERKING MOTION WHEN DRIVING , IT HAD STALLED @ TRAFFIC SIGNAL IT MAY LEAD TO IMPACT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872459June 3, 2016
STEERING, UNKNOWN OR OTHER
WE BOUGHT A 2011 BMW 528I WHILE IT WAS UNDER WARRANTY. WE STARTED TO HAVE ISSUES RIGHT AFTER THAT. PULLING RIGHT, ELECTRONICS FREEZING, CAN NOT UNLOCK THE DOORS WITH KEY FOB, CAN NOT GET OUT FROM CAR BECAUSE DOOR HANDLES DO NOT WORK TIME TO TIME AND OUR 2 YEAR OLD SON GOT LOCKED INSIDE(CAR LOCKED BY IT SELF) AND WE HAD TO BREAK THE WINDOW WHICH TOOK ALMOST 30 MINUTES. BMW SAID THEY COULD NOT FIND ANY PROBLEM AND WENT EVEN FURTHER SOME OF THE ISSUES ARE FEATURES OF THE CAR. OUR KIDS GETTING LOCKED IN THE CAR IS A SERIOUS ISSUE, CAN NOT GETTING FROM THE CAR IS ANOTHER SERIOUS ISSUE. WHAT IF CAR CATCHES A FIRE IN AN ACCIDENT AND WE GET STUCK IN THE CAR. PLEASE TAKE A LOOK AT IT. I DO HAVE VIDEO RECORDINGS IN MULTIPLIABLE OCCASIONS. EVEN BMW SERVICE TOOK THE CAR FOR THE SAME ISSUES AND CONFIRM IT WAS AN ISSUE. BUT COULD NOT PROVIDE ANY SOLUTION. IF SOMETHING HAPPENS TO SOMEONE BECAUSE OF THE ISSUES, IT WILL BE ON YOU GUYS IF YOU DO NOT TAKE ACTION IN THE ISSUE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10870884May 25, 2016
POWER TRAIN
CHECK ENGINE LIGHT ON ROUGH RUNNING, HESITATION AND JERKING WHEN ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863863May 9, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND THE SUN ROOF INDEPENDENTLY SHATTERED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862829May 3, 2016
ENGINE
TL* THE CONTACT OWNS A 2009 BMW 528I. WHILE SERVICING THE VEHICLE, THE TECHNICIAN INFORMED THE CONTACT THAT THE HEAD CYLINDER BULLET FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861029April 22, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
VEHICLE BOUGHT IN JULY 2014 WITH ~24K MILES; STILL UNDER FACTORY WARRANTY. MAINTENANCE MAINTAINED. 9-12 MONTHS LATER, A "DRIVE TRAIN MALFUNCTION" LIGHT CAME ON. I HAD JUST LEFT THE DEALERSHIP SO I CALLED THEM AND THEY TOLD ME TO BRING IT BACK IMMEDIATELY; I DID. MANY TESTS LATER, WAS TOLD MY "MOTHERBOARD DIED" (DME UNIT); AFTER A MONTH IN THE SHOP...REPAIRED. NOW, 4/2016, LESS THAN 60K AND FRESH OUT OF WARRANTY...I WAS DRIVING HOME WITH MY SON ON THE INTERSTATE, ABOUT TO GET OFF OF MY EXIT AND ANOTHER "DRIVE TRAIN MALFUNCTION AND LOW ENGINE PRESSURE" LIGHT COMES ON AND THEN ALL OF A SUDDEN MY CAR STOPPED ON THE 4 LANE OFF-RAMP. AFTER WAITING FOR AN HOUR FOR THE TOW TRUCK TO ARRIVE AND TRYING TO PUT MY CAR INTO NEUTRAL AND ABOUT 30 MIN WITH THE TOW TRUCK DRIVER TRYING TO PUT THE CAR IN NEUTRAL, I CALLED THE BMW DEALERSHIP AND I FOUND OUT THAT BECAUSE MY CAR IS ALL ELECTRIC IT CANNOT BE PUT INTO NEUTRAL; A WEEK AT THE DEALERSHIP AND STILL THERE AS I TYPE'DIAGNOSIS: TIMING CHAIN BROKE INTO THE ENGINE AND NOW THE CAR NEEDS A NEW ENGINE WHICH I WAS QUOTED TO BE $21,000. THE CAR IS ONLY 4 YEARS OLD!!!!! NEEDLESS TO SAY, IT WAS BY THE GRACE OF GOD THAT MY SON AND I WERE NOT INJURED OR KILLED WHEN THE ENGINE JUST SHUT OFF IN THE MIDDLE OF TRAFFIC. AND ON TOP OF THAT, IT IS ABSURD THAT THE CONSUMER CANNOT MANUALLY PUT THIS VEHICLE INTO NEUTRAL TO MOVE IT OUT OF HARM'S WAY IF IT'S POSSIBLE TO DO SO. THE ONLY WAY TO PUT THE CAR IN NEUTRAL WHEN INOPERABLE IS TO TAKE IT TO THE DEALERSHIP. UNSAT! AND FOR A CAR COMPANY THAT IS SUPPOSED TO HAVE A GREAT REPUTATION AND HIGH STANDARDS, IT'S ABSURD THAT A NEW ENGINE IS NEEDED FOR A CAR THAT IS BARELY 4 YEARS OLD. I HAVE SEEN THE SAME ISSUES WITH OTHER BMW OWNERS ALL OVER THE INTERNET. LOVE BMW AND HAVE OWNED 3 OF THEM AND IT'S UNFORTUNATE THAT THIS ONE WILL BE MY LAST BECAUSE I DO NOT FEEL SAFE IN THIS VEHICLE ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860416April 19, 2016
FUEL/PROPULSION SYSTEM
THERE IS A VERY STRONG FUEL ODOR COMING FROM THE REAR DRIVER SIDE OF VEHICLE AT ALL TIMES THAT I NOTICE UPON OPENING THE DRIVER DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859851April 16, 2016
POWER TRAIN
MY CAR ONLY HAS 53,791 MILES AND THE SHUT DOWN TWICE WHILE DRIVING ON THE ROAD. THE WARNING POPPED UP ON MY SCREEN DRIVETRAIN MALFUNCTION. AND I COULDN'T RESTART MY CAR. I WAS LUCKY TO BE BY THE STOP SIGN WHEN IT DIED AND NOT ON THE 50 MPH ROAD OR FREEWAY. WHEN THE TOW TRUCK SHOWED UP AN HOUR LATER MY BMW STARTED JUST FINE. SO, I THOUGHT IT WAS JUST THE RECALL ON THE THERMOSTAT. DROVE IT TO BMW AND THEY JUST REPLACED THE THERMOSTAT. AND ON MY SCREEN SAYS ALL SYSTEMS ARE OK. I DROVE MY BMW HOME AND THE CAR DEAD AGAIN. WHEN I CALLED BMW SAYS THAT I WOULD HAVE TO PAY $165 TO DO A DIAGNOSTIC TEST BECAUSE MY CAR JUST PASSED THE 50,000 MILE WARRANTY. BUT WHEN I PURCHASED THE BMW I WAS TOLD THE DRIVETRAIN IS 100,000 MILE WARRANTY BECAUSE THE OTHER VEHICLE I WAS INTERESTED IN PURCHASING HAD 100,000 MILE WARRANTY. I'VE LOOKED UP THIS ISSUE ONLINE AND HAVE SEEN THOUSANDS AND THOUSANDS OF PEOPLE UPSET OVER THE SAME ISSUE. BMW HAS KNOWN OF THIS PROBLEM AND HASN'T FIXED THIS ISSUE IN OVER 5 YEARS. MOST OF THE TIME BMW DOESN'T KNOW WHAT THE TRUE PROBLEM IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854995April 12, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE DRIVING AT LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND. WHEN APPLYING THE BRAKES AND REDUCING SPEED, THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT A FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854683April 10, 2016
POWER TRAIN
TAKATA RECALL MY 528I BMW IN STOP AND GO TRAFFIC HAS A VERY HARD JERK WHEN SLOWING DOWN FEELING AS IF IM BEEEING HIT FROM BEHIND I NOTICED IT WHEN I FIRST GOT MY CAR IT WOULD DO IT INTERMIDETLY. THIS IS VERY DANGEROUS IT ALSO HAS A THROTTLE RESPONSE DELAY WHICH IS ALSO DANGEROUS WHEN GOING INTO TRAFFIC. A RECALL IS NEEDED FOR THIS FIX IT SEEMS TO BE A SOFTWARE ISSUE TO ME BECAUSE WHEN TURNING OFF THE CAR AND RESTARTING IT HOURS LATER THE PROBLEM STOPS BUT COMES BACK WEEKS LATER. I HAVE SEEN MANY COMPLAINTS DATING BACK TO 2011 OF THIS PROBLEM WHERE IS THE RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851277March 23, 2016
ENGINE
ACCELERATION DELAY, THE CAR HAS A VERY DISTINCT LAG WHEN YOU STEP ON THE GAS PEDAL, FROM A STOP OR MOVING, SOMETIMES UP TO 2 SECONDS. IT HAPPENS IN TOWN ON THE FREEWAY ANY TIME YOU PUT YOUR FOOT DOWN ON THE GAS. IT IS VERY DANGEROUS WHEN YOU TRY TO GET INTO TRAFFIC. YOU THINK YOU HAVE TIME TO GO, STEP ON THE GAS AND NOTHING HAPPENS. THEN THE CAR SLOWLY STARTS TO GO. MY WIFE AND I HAVE BOTH ALMOST BEEN HIT BY OTHER CARS BECAUSE WE TRY TO MOVE OUT IN TO TRAFFIC AND NOTHING HAPPENS. I HAVE CONTACT THE LOCAL BMW DEALER, THEY CANNOT FIX IT, I CONTACTED BMW GENIUS TEAM, AND THEY TELL ME IT'S NORMAL AND HAVE NO FIX. IT IS NOT SAFE OR NORMAL. IS THERE ANY THING WE DO TO MAKE BMW FIX THIS VERY DANGEROUS PROBLEM? DON'T GET ME WRONG I LIKE THE CAR, BUT I DON'T WANT TO GET KILLED IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846131March 11, 2016
POWER TRAIN, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 528I. THE CONTACT STATED THAT THE VEHICLE VIBRATED SEVERELY AFTER SHIFTING INTO DRIVE AND THE POWER TRAIN WAS NOT OPERATIONAL. AFTER THE THIRD ATTEMPT TO OPERATE THE VEHICLE, IT SHIFTED INTO NEUTRAL INDEPENDENTLY AND THE "SERVICE VEHICLE, NO POWER TRAIN WAS DETECTED" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845770March 9, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 BMW 528I. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL, THERE WAS AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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