BMW 335i Complaints

831 consumer complaints on file.

#10297788January 2, 2010
LATCHES/LOCKS/LINKAGES
DOOR LOCK MALFUNCTIONING. ALL 4 DOORS ON MY 2007 BMW 335I WON'T OPEN USING THE KEY REMOTE NOR THE CENTRAL LOCK SYSTEM. EVEN WHEN TRYING TO OPEN THE DOOR MANUALLY, I WAS NOT ABLE TO OPEN ANY OF THE 4 DOORS. MY FAMILY HAD TO CLIMB OUT FROM THE WINDOW. I SEE A LOT OF COMPLAINTS FROM DIFFERENT FORUMS. HOW DO YOU EXPECT A PASSENGER TO GET OUT THE CAR DURING EMERGENCY SITUATION? ONE OF THE PASSENGERS WAS A HANDICAP. NOT BEING ABLE TO OPEN ALL DOORS IT CAN BE A LIFE THREATENING. PLANNING TO TAKE THE CAR TO THE DEALER NEXT WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297274December 29, 2009
FUEL SYSTEM, GASOLINE
CAR STALLS IF RUNNING AND IS UNDERPOWERED OR FAILS TO START. HAPPENED THREE TIMES DURING FIRST 15 MONTHS OF TAKING POSSESSION OF THE NEW VEHICLE. EACH TIME WAS THE RESULT OF THE FUEL PUMP NEEDING REPLACING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297450December 29, 2009
FUEL SYSTEM, GASOLINE
OWN A 2008 BMW 335I. CAR "SERVICE ENGINE SOON" LIGHT WENT ON WHILE I WAS ON HIGHWAY. IT WENT INTO SAFETY MODE, IF I TRIED ACCELERATING THE CAR SHUDDERED AND SHOOK VIOLENTLY. BROUGHT THE CAR IN TO NEAREST BMW DEALER, DIAGNOSED AS FAULTY HIGH PRESSURE FUEL PUMP. PUMP REPLACED. LESS THAN 1,000 MILES LATER, THE CAR STARTED AGAIN WITH THE SAME BEHAVIOR. DEALER "COULD NOT REPLICATE". CAR HAS LONG CRANKS WHEN STARTING COLD. SHUDDERS AND SHAKES. THIS CAR IS A HAZARD. BMW HAS ADMITTED THE PROBLEM BY EXTENDED THE FUEL PUMP WARRANTY FROM 50,000 MILES TO 100,000 MILES, BUT THIS IS A SAFETY ISSUE. MULTIPLE ONLINE REPORTS OF REPEATED FUEL PUMP FAILURE. BUT, BMW WILL NOT REPLACE UNLESS A FAULT CODE IS CAPTURED. THIS CAR MUST BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297088December 27, 2009
ENGINE AND ENGINE COOLING
CONSTANT FAILURE IN MY 2007 BMW 335I SEDAN. RANDOM LOSS OF POWER WHEN DRIVING ON THE ROAD. LIGHTS DO NOT LIGHT UP THE PATH OF DRIVING VERY WELL. I HAVE TAKEN MY VEHICLE IN AT LEAST 6-7 TIMES FOR THESE ISSUES AND IT HAS NOT BEEN FIXED. THIS IS A KNOWN ISSUE WITH THIS MODEL. I DO NOT KNOW WHAT ELSE TO DO. I WOULD HOPE BMW WOULD RECALL SUCH A DEFECT. PER BMW RECOMMENDATION I HAD THE ENGINE DECARBONIZED AS THEY SAID THIS WOULD MAKE THE VEHICLE RUN TO SPEC. THE FUEL PUMP WAS RECENTLY REPLACED AS IT WAS FAULTY AND A NEW SPARK PLUG PUT IN PLACE. THE CAR NOW RUNS ROUGH AND THE ENGINE IS LOUD. EVERYTIME I TAKE IT TO BMW THEY SAY ITS RUNNING FINE. I WILL BRING MY VEHICLE IN ONCE AGAIN TOMORROW TO HAVE THEM TAKE A LOOK AT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296640December 21, 2009
FUEL SYSTEM, OTHER
2008 BMW 335I, FAILING HIGH PRESSURE FUEL PUMP. BMW WAS RELUCTANT TO REPLACE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294854December 8, 2009
FUEL SYSTEM, GASOLINE
IN JULY OF 2009 THE HIGH PRESSURE FUEL PUMP WENT OUT ON MY 2008 335I. THE DEALER REPLACED THE FUEL PUMP AND WAS AWARE OF PROBLEMS WITH THIS PARTICULAR ENGINE. ON NOVEMBER 12TH THE FUEL PUMP WENT OUT AGAIN AND WAS REPLACED. BMW STATED THAT THEY HAVE EXTENDED THE WARRANTY FOR THE HP FUEL PUMP BUT COULD NOT GIVE A REASON TO THE DEFECT. ON NOVEMBER 30TH THREE FUEL INJECTORS AND 3 SPARK PLUGS WERE REPLACED. ON ALL 3 OCCASIONS CAR LOST POWER AND OR STARTED TO SPUTTER. ENGINE WARNING LIGHT CAME ON ALL 3 TIMES. I'VE LOST ALL CONFIDENCE IN THIS VEHICLE AND AM CURRENTLY STARTING A LEMON LAW CLAIM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294999December 8, 2009
FUEL SYSTEM, GASOLINE
THE CAR WENT INTO "LIMP" MODE IN THE MIDDLE OF THE HIGHWAY AND HAD TO GO 35MPH THE REST OF THE WAY ON A 40MPH MINIMUM. THE DEALER SAID THAT IT WAS A FAULTY HIGH PERFORMANCE FUEL PUMP AND THAT IT NEEDED TO BE REPLACED. THIS IS A VERY DANGEROUS SITUATION AS I COULD HAVE ALMOST CAUSED A CRASH WHILE MOVING TO THE SHOULDER AT 35MPH ON A FAST HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295000December 8, 2009
FUEL SYSTEM, GASOLINE
NOTICED A LONG CRANK (ABOUT 5 SECONDS LONG) WHEN I STARTED MY VEHICLE (2007 BMW 335I SEDAN) IN THE MORNING. THE VEHICLE DID START THOUGH. I WAS COMING HOME FROM BREAKFAST WHEN THE "ENGINE MALFUNCTION" LIGHT CAME ON AND DRAMATICALLY REDUCED POWER. AT THE TIME I WAS TURNING LEFT AT A SIGNALED INTERSECTION. I WAS NOT ABLE TO ACCELERATE THROUGH THE TURN AND COULD HAVE BEEN STRUCK BY DRIVERS TURNING LEFT BEHIND ME. AFTER A SECOND OR TWO, THE CAR WAS ABLE TO ACCELERATE, BUT IN A REDUCED POWER STATE. LATER, IT WAS DETERMINED THE HIGH PRESSURE FUEL PUMP FAILED. THIS WAS THE SECOND HIGH PRESSURE FUEL PUMP REPLACEMENT ON THIS VEHICLE WITHIN A 6 MONTH OR ABOUT A 8000 MILE SPAN. IF I WAS ON THE FREEWAY OR OTHER HIGH SPEED ROAD, AND THIS REDUCED POWER STATE APPEARED DUE TO THE FUEL PUMP - I WOULD POSE A SERIOUS HAZARD TO OTHERS ON THE ROAD, AND PUT MY SAFETY IN JEOPARDY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294503December 4, 2009
FUEL SYSTEM, GASOLINE
MY 2009 BMW 335I EXPERIENCED A HIGH PRESSURE FUEL PUMP FAILURE WHILE DRIVING. THIS FAILURE CAUSED MY VEHICLE TO STALL AND BECOME INOPERABLE IN TRAFFIC. THE VEHICLE HAD TO BE PUSHED OUT OF THE INTERSECTION AND REQUIRED A TOW TO THE DEALERSHIP. THE FUEL PUMP WAS REPLACED BY THE DEALER. HPFP FAILURES ARE A COMMON PROBLEM WITH THE BMW N54 ENGINE AND HAVE BEEN A RECURRING PROBLEM SINCE THE ENGINE WAS FIRST INTRODUCED IN 2006 AND STILL PLAGUES VEHICLES CURRENTLY MANUFACTURED. SOME PEOPLE HAVE HAD THEIR FUEL PUMPS REPLACED 3 OR MORE TIMES. THE FAILURE MODE OF THIS COMPONENT CREATES A SAFETY HAZARD FOR THE DRIVER. WHILE BMW HAS EXTENDED THE WARRANTY FOR THIS COMPONENT THEY HAVE NOT ADDRESSED THE ROOT CAUSE AND THE SAFETY ISSUES STILL REMAIN. NOTE: THE VEHICLE SELECTOR DID NOT HAVE THE 335I AS AN AVAILABLE MODEL FOR MODEL YEAR 2009. I SELECTED 2008 SO THAT THE VEHICLE MODEL WOULD BE CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294428December 3, 2009
FUEL SYSTEM, GASOLINE
BMW 335I 2008 HPFP FAILED. 2ND TIME THIS HAS HAPPENED TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294314December 2, 2009
FUEL SYSTEM, GASOLINE
HPFP FAILURE ONCE ON 10/16/08 AND AGAIN ON 09/30/09. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294317December 2, 2009
FUEL SYSTEM, GASOLINE
2008 BMW 335I SEDAN. HPFP (HIGH PRESSURE FUEL PUMP) FAILED AT 11,000 MILES-CAR GOES INTO LIMP MODE (HALF POWER). HPFP REPLACED AT DEALER. NEW PUMP FAILED AT 13,000-ALSO REPLACED. NOW AT 15,000 MILES, CAR IS EXPERIENCING LONG CRANKS AGAIN (SYMPTOMS OF PUMP FAILURE) AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292709November 18, 2009
FUEL SYSTEM, GASOLINE
2008 BMW 335I THREW A ENGINE MALFUNCTION AND THEN WENT TO REDUCED POWER MODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292712November 18, 2009
FUEL SYSTEM, GASOLINE
BMW 335I ENGINE MALFUNCTION LIGHT CAME ON AGAIN FOR SECOND TIME THIS YEAR. SECOND HIGH PRESSURE FUEL PUMP REPLACED IN UNDER 1 YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292714November 18, 2009
FUEL SYSTEM, GASOLINE
2008 BMW 335I ENGINE MALFUNCTION CAME ON FOR 3RD TIME THIS YEAR AND 1 WEEK AFTER THE LAST TIME. FUEL INJECTOR WAS REPLACED, BUT I'VE LOST ALL CONFIDENCE IN THIS VEHICLE. IT OCCURRED ON STARTUP. AFTER DROPPING OFF CAR FOR SERVICE I CONTACTED BMWNA CUSTOMER RELATIONS TO SEE WHAT OPTIONS I HAVE UNDER CA LEMON LAW AS I CAN'T DRIVE THIS VEHICLE WITH ANY CONFIDENCE. WILL HEAR BACK FROM THEM ON 11/19/2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291045November 5, 2009
AIR BAGS:SIDE/WINDOW
ON 22ND OF SEPT 09 I WAS IN AN ACCIDENT WITH MY BMW 335I AND IT WAS A HEAD ON COLLISION AND ALL THE AIRBAGS DEPLOYED EXCEPT MY DRIVER'S SIDE AIRBAG AND THAT IS WHERE I SLAMMED MY HEAD AGAINST AND RECEIVED A CONCUSSION, AND THIS WAS AFTER THIS RECALL AND I NOR ANYONE ELSE WHO HAS THE TYPE OF CAR AS ME WERE EVER NOTIFIED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10290437October 31, 2009
ENGINE AND ENGINE COOLING, POWER TRAIN
WHEN I TRIED TO MAKE A SHARP U TURN ON A HILLSIDE STREET, THE CAR SUDDENLY ACCELERATED, AND STOPPED WITH ITS BELLY STUCK ON THE CURB AND THE REAR WHEELS IN THE AIR AFTER HITTING THE GUARD RAIL ACROSS THE STREET. IT WAS SO SUDDEN, AND THE CAR JUMPED ABOUT 12 FEET INSTANTLY, AND HIT THE RAIL. SINCE THE STREET IS SLOPING DOWN, I NEVER ACCELERATE WHEN I COME DOWN THE HILL. THIS MODEL HAS A TURBO PROBLEM, AND THE WARRANTY IS EXTENDED ON THE TURBO PART UP TO 10 YEARS. THIS CAR HAD A SEVERAL STARTING PROBLEMS BEFORE, AND DISPLAYED THE "CHECK ENGINE" LIGHT. THEN IT IS RESET BY ITSELF. WHEN THE DEALER WAS ASKED, THEY DENIED THE POSSIBILITY OF ANY MALFUNCTION OF THE CAR. THIS SUDDEN ACCELERATION LOOKS LIKE A DEADLY FAILURE. IF IT HAPPENS IN A BUSY INTERSECTION, IT MIGHT HAVE RESULTED IN FATAL CRASHES OR DEATHS OF PEDESTRIANS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10290180October 28, 2009
FUEL SYSTEM, GASOLINE
DEAR BMW OF NORTH AMERICA, LLC: WE HAVE BEEN EXPERIENCING A PROBLEM WITH THE FUEL PUMP AND FUEL INJECTORS ON THE ABOVE SUBJECT VEHICLE. WE'VE TAKEN THE VEHICLE TO UNITED BMW OF ROSWELL, 11458 ALPHARETTA HWY, ROSWELL, GA 30076 -- PHONE# 678-832-4600. UNITED BMW OF NORTH AMERICA, LLC SENT US A LETTER SEVERAL MONTHS THIS YEAR IN 2008, INFORMING US THAT THEY WERE AWARE OF SOME ISSUES PERTAINING TO THE FUEL PUMP ON THE 335I'S. ALEXANDER MATHIS HAS ENCOUNTERED THESE "EXACT" ISSUES LISTED BELOW IN THE CORRESPONDENCE FROM BMW OF NORTH AMERICA, LLC. WE'VE TAKEN THE INITIATIVE TO TAKE VEHICLE BACK TO THE UNITED BMW OF ROSWELL ON THREE DIFFERENT OCCASIONS PERTAINING TO ISSUES. TO OUR AMAZEMENT, BMW ROSWELL COMMUNICATED THAT THE FUEL IN THE VEHICLE HAD TO MUCH ETHANOL IN THE FUEL TANK. THEY SAID THE BMW ONLY ALLOWS 10% OF ETHANOL IN THE GASOLINE AND THAT SOME TEST WERE SHOWING THAT THERE WAS 15% OF ETHANOL IN THE FUEL. NONETHELESS, WE FAXED OVER A COPY OF THE GAS RECEIPT WHICH CERTAINLY SHOWS THAT WE PUT 93 OCTANE GAS IN BOTH OF OUR BMW'S. WE BOTH USE THE SAME GAS STATIONS AND THE SAME 93 OCTANE FUEL. HOWEVER, THE 2006 330I SEDAN IS NOT EXPERIENCING ANY PROBLEMS AT ALL, BUT THE 335I IS EXPERIENCING THAT VERY ISSUES THAT BMW NORTH AMERICA LISTED BELOW IN THEIR CORRESPONDENCE. WE NEVER BROUGHT THIS ISSUE TO BMW NORTH AMERICA, LLC'S ATTENTION. HOWEVER, WE STILL RECEIVED A LETTER IN MAIL PERTAINING TO THESE "EXACT" ISSUES. THE LETTER PRECISELY INDICATED THE SAME ISSUES THAT ALEXANDER MATHIS IS CURRENTLY EXPERIENCING WITH HIS VEHICLE. THIS IS EXTREMELY FRUSTRATING TO THE CUSTOMER THAT THEY WOULD HAVE TO BE CAUGHT UP IN AN ISSUE BETWEEN UNITED BMW ROSWELL, BMW NORTH AMERICA, LLC AND EXXON GAS STATION WHERE THE FUEL WAS PURCHASED. PERSONALLY, I JUST COULDN'T IMAGINE BMW ALLOWING THEIR VALUABLE CUSTOMERS TO GO THROUGH SUCH A CUMBERSOME AND TEDIOUS PROCESS TO GET THEIR VEHICLE REPAIRED. THE VEHICLE IS STILL UNDER WARRANTY WITH A LITTLE OVER 46,000 MILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289317October 22, 2009
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
SUBSTANTIAL POWER LOSS, MANY EPISODES (5 AT LEAST), BMW DOES NOT SEEM TO BE ABLE TO CORRECT. HIGH PRESSURE FUEL PUMP AND INJECTORS REPLACED TWICE. PROBLEM STILL EXISTS THIS HAS HAPPENED AT 70MPH, CAR BOGGED TO 20MPH. BARLEY GOT OFF FREEWAY LAST TWO TIMES . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289049October 20, 2009
LATCHES/LOCKS/LINKAGES
CENTRAL LOCKING FAILURE CAUSING ONLY THE DRIVERS SIDE DOOR TO BE OPERABLE. THE PASSENGER AND REAR DOORS CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE. IN THE EVENT OF FIRE PASSENGERS COULD NOT LET THEMSELVES OUT OR EMERGENCY PERSONNEL WOULD NOT BE ABLE TO OPEN THE 3 DOORS FROM THE OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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