BMW 328xi Complaints (2007)

198 consumer complaints on file.

#10954967February 15, 2017
STEERING
I HAD THE RED STEERING WHEEL LOCK ON MY CAR ABOUT 2 WEEK AGO. I BEEN DRIVING WITH IT ON FOR ABOUT 2 WEEKS, BECAUSE I WAS NOT ABLE TO GET INTO THE DEALER. IT ALWAYS STARTED FOR ME, BUT I FEEL MY STEERING GETTING HARD. AND I SEE ON BMW FORM THAT CAR NEED TO GET REPLACE THE STEERING COLUMN. AND MY CAR ISN'T COVERED UNDER WARRANTY, AND WOULD HAVE COST ABOUT 1K OTHERWISE. AND I SEE A LOT OF CARS WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953684February 9, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945014January 13, 2017
AIR BAGS
RECEIVED SAFETY RECALL NOTICE FOR DRIVERS FRONT AIR BAG MODULE, RECALL CAMPAIGN # 16V-071 IN MARCH 2016. I WAS INFORMED BY BMW DEALER PARTS WOULD BE AVAILABLE AND IT WOULD BE REPLACED IN SEPTEMBER 2016. ACCORDING TO DEALER THEY STILL DO NOT HAVE PARTS - PLEASE EXPEDITE THIS SINCE THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928649November 29, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING
BATTERY DIED. GOT A CHARGE AND RED STEERING LIGHT WITH A LOCK TURNED ON. LOCKED STEERING AND UNABLE TO START CAR AFTER CHARGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928269November 28, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED EVERY TIME THE VEHICLE WAS STARTED. THE CONTACT ALSO STATED THAT THE WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY THREE MONTHS. THE DEALER DIAGNOSED THAT THE MAT SENSOR ON THE PASSENGER SIDE FRONT SEAT FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913973October 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906900September 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904461September 7, 2016
STRUCTURE:BODY
I WAS ON A WELL-PAVED ROAD, APPROACHING A HIGHWAY ON-RAMP, TRAVELLING STRAIGHT AT ABOUT 40MPH, AND MY SUNROOF SPONTANEOUSLY EXPLODED. I HAD BEEN ON THE ROAD MAYBE 5 MINUTES, IT WAS SUNNY AND APPROXIMATELY 80 DEGREES OUT, THERE WAS NO SUDDEN CHANGE IN TEMPERATURE AND THERE WAS NO IMPACT FROM FLYING DEBRIS, POT HOLES, OTHER VEHICLES ETC. BOTH MY SUNROOF AND VISOR WERE BOTH CLOSED AT THE TIME. I HEARD AN EXTREMELY LOUD BANG, SIMILAR TO A GUNSHOT BUT NOT AS LOUD, I CHECKED MY MIRRORS AND DIDN'T SEE ANYTHING. I THEN OPENED THE VISOR TO MY SUNROOF AND GLASS RAINED DOWN. I IMMEDIATELY CLOSED MY VISOR AND PROCEEDED TO A SAFE SECTION OF THE ROAD WHERE I CULL PULL OFF AND INSPECT THE EXTERIOR OF MY CAR. FROM THE EXTERIOR, IT LOOKED LIKE AN EXPLOSION HAD OCCURRED INSIDE THE VEHICLE AS THE GLASS WAS ANGLED UP AND OUT, WAS COMPLETELY SHATTERED AND HAD SEVERAL LARGE PIECES MISSING. I FILED A REPORT WITH BMW AS SOON AS THE OFFICES REOPENED AND AM WAITING ON FURTHER INFORMATION. FROM WHAT I CAN SEE, THIS IS NOT THE FIRST INSTANCE OF THIS OCCURRING WITH BMW VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899750August 31, 2016
AIR BAGS
TAKATA RECALL: NO PARTS AVAILABLE IN SALT LAKE AFTER ABOUT A YEAR FROM THE FIRST NOTICE RECEIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894819August 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ....UPDATED 09/08/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888030July 24, 2016
ELECTRICAL SYSTEM
THE CAR WONT START. IT WAS WORKING JUST FINE IN THE MORNING AND A COUPLE OF HOURS LATER IT DIDN'T START. ALL POWER TURNS ON DASH LIGHTS AND EVEN HEAD LIGHTS TURN ON AND MY BATTERY BOOSTER INDICATES THAT THE BATTERY IS FINE. I TRY TO START IT BUT IT WONT TURN OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883620July 8, 2016
POWER TRAIN
I ONLY HAD THE CAR FOR 8 MONTHS & THE TRANSMISSION IS GONE I NEED SOMEONE TO ASSIT ME WITH THIS PROBLEM I DON'T HAVE THOUSANDS OF DOLLARS TO GET THIS FIX MY CAR STOP IN THE MIDDLE OF THE STREET I HAD TO HAVE IT TOWED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865150May 16, 2016
UNKNOWN OR OTHER
WHILE PARKING THE CAR AT 5 MPH EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A CONCRETE BLOCK WALL 8 FEET IN DISTANCE. THE AIRBAG DEPLOYED AND THE CAR WAS A TOTAL LOSS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10860350April 19, 2016
POWER TRAIN
THE DRIVE SHAFT SNAPPED IN HALF AT THE JOINT WHILE I WAS DRIVING. THERE WAS VERY LITTLE VIBRATION IN THE MOMENTS BEFORE IT HAPPENED. I WAS ON A CITY STREET AFTER JUST GETTING OFF THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837755February 23, 2016
UNKNOWN OR OTHER
BATTERY CABLE CONNECTOR WENT BAD IN OUR CAR. THIS WAS RECALLED BY BMW FOR OUR TYPE OF CAR BUT OUR VIN WAS NOT INCLUDED IN THE RECALL FORCING US TO PAY OUT OF POCKET. THIS IS A SAFETY ISSUE AND COST US OVER 300.00 TO REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826129February 15, 2016
AIR BAGS, ENGINE, SUSPENSION
FOR TWO YEARS MY SEATBELT SENSOR PAD IN THE PASSENGERS SIDE HAS BEEN BROKEN. THE COST IS $1400. I TOOK IT TO THE DEALER ONLY FOR THEM TO SAY THEY DON'T SEE A RECALL ON MY CAR. I LOOKED IT UP HERE AND THE SAME RESULT. I RESEARCH RECALLS ON THE 3 SERIES 328XI ON THE INTERNET AND I SEE A SEAT SENSOR PAD RECALL ON SOME CARS. WHAT I DON'T UNDERSTAND IS IF IT'S THE SAME SENSOR PAD AND/OR SAME MALFUNCTION. WHY IS IT ONLY A FRACTION OF THE MODELS? ALSO IT'S UNFAIR FOR YOU GUYS TO MAKE MISTAKE WITH THIS INFORMATION. BY THE TIME YOU HAVE CORRECTED THE ISSUE I WILL HAVE DIED OR PAID FOR EVERY DEFECT OUT OF MY OWN POCKETS. REMEMBER BMW IS A BUSINESS I AM NOT. THE NEW ISSUES IS SOMETHING THAT I HAVE NEVER HAD HAPPEN IN 20 YEARS OF DRIVING. I HIT AN AVERAGE SIZE POTHOLE AND MY SUSPENSION LOCKED-UP THEN LATER SOMETHING SNAPPED. IT WAS THE REAR WHEEL DRIVERS SIDE. ITS STILL IN THE SHOP BUT SOMEONE NEEDS TO LOOK INTO THE SAFETY OF ALL THE VEHICLES AND ISSUE FREE REPAIR OR REFUND, ASAP. ALSO AN ISSUE WITH THE FAN BUT I A M RUNNING OUT OF CHARACTERS. TO ME IT SEEMS LIKE MOST OF THE ISSUE THAT YOU TRY TO ISOLATE BY MODEL ARE ACTUAL ISSUES ACROSS ALL MODELS AND WE NEED A SOLUTION. BETTER FIX THE ISSUE NOW OR LATER HAVE SOMEONE'S WHEEL COME OFF ON THE HIGHWAY. OR WHAT IF THE AIR BAG JUST NEVER RELEASE? ITS YOUR FAULT AND BMW. YOU PEOPLE SIT ON THIS INFORMATION FOR YEARS. THEY SHOULD BE FORCED TO COME TO MY HOUSE AND FIX THIS [XXX]!!!! OR WRITE ME A CHECK!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10822307January 26, 2016
AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SEAT WIRING HARNESS AND SEAT OCCUPANT DETECTION MAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. ..UPDATED 03/16/16 *BF THE CONSUMER STATED SHE AND HER HUSBAND SOLD THE VEHICLE TO HER PARENTS. UPDATED 03/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809224December 9, 2015
ELECTRICAL SYSTEM, ENGINE
A CAR WITH 118K MILES THAT HAS HAD NUMEROUS OIL LEAKS AROUND THE VALVE COVER AND OIL FILTER HOUSING. IT HAS BEEN LEAKING OIL FOR THE LAST 50K MILES. I'VE ALREADY REPLACED THE "PLASTIC" VALVE COVER AND FILTER HOUSING EACH. NOW THE PLASTIC VALVE COVER IS CRACKED. I'M WAITING FOR IT TO CATCH ON FIRE. EVERY BMW BLOG HAS NUMEROUS EXAMPLES THIS ISSUE. I'VE OWNED 10 CARS OVER THE PAST 30 YEARS AND ALL OF THEM ADDED TOGETHER HAVEN'T LEAKED OIL AS MUCH AS THIS POORLY DESIGNED ENGINEERED VEHICLE. IT IS BAFFLING TO ME THAT THE PLASTIC VALVE COVER ($500 PLUS $700 LABOR) HASN'T BEEN RECALLED. ADDITIONALLY, THE SIDE VIEW MIRRORS MOVE ALL BY THEMSELVES. THEY ARE ELECTRICALLY POSSESED. I'VE DISCONNECTED THE WIRES BECAUSE IT IS CRAZY TO HAVE THE MIRRORS MOVE WHILE DRIVING (CAN'T BE PUT BACK WITHOUT STOPPING/PULLING OVER AND MANUALLY PUTTING THE MIRROR BACK. AGAIN, EVERY BLOG ON THIS MODEL IS FILLED WITH THIS ISSUE. HOW IS THERE NOT A RECALL ON THESE ISSUES. I WOULD RATHER HAVE AN AIR BAG THAT DOESN'T WORK THAN A MOVING OIL DISPENSER WITH POSSESSED SIDE VIEW MIRRORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795220November 21, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE HIWAY, THE ENGINE WILL SHAKE, CAR WILL REV, CHECK ENGINE LIGHT COMES ON, THEN ENGINE DIES. CAR LOSES POWER AND IF I'M LUCKY THEN I CAN PULL OVER TO THE SIDE. AFTER SOME RESEARCHING, SOME SERIES HAVE HAD A RECALL ON FUEL PUMP FAILURE. PLEASE REVIEW IF THE 328XI CAN BE INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789317November 9, 2015
AIR BAGS, SEAT BELTS
THIS INQUIRY IS REGARDING NHTSA CAMPAIGN NUMBER: 13V564000 AND ASSOCIATED RECALL SUBJECT: FRONT SEAT OCCUPANT PROTECTION MAT. VEHICLE VIN# KP35910 WAS EXCLUDED FROM THE RECALL DESPITE MEETING THE QUALIFICATION CRITERIA FOR THIS RECALL. MALFUNCTION OF THE PASSENGER RESTRAINT SYSTEM WAS DIAGNOSED BY BMW OF SEATTLE ON 06/17/2013. PARTICULARLY BMW OF SEATTLE STATED THE FOLLOWING: "PASSENGER SEAT OCCUPANCY DETECTOR CONNECTED BATTERY CHARGER AND PERFORMED SYSTEM TEST FOUND SENSOR FAULTY. SEAT OCCUPANCY SENSOR FAULTY. EVIDENCE REPORT OF THE ISSUE DIAGNOSTIC IS ATTACHED TO THIS EMAIL COMMUNICATION. FAILED RESTRAINT SYSTEM IN THE VEHICLE VIN# KP35910 INADVERTENTLY DEACTIVATED THE FRONT PASSENGER AIR BAG THAT NOW IN THE EVENT OF A CRASH INCREASES THE RISK OF PERSONAL INJURY. MANUFACTURER SHOULD TAKE FULL RESPONSIBILITY IN REMEDYING THIS MANUFACTURER'S DEFECT THAT POSE GREAT SAFETY RISK TO VEHICLES OCCUPANTS. BECAUSE VEHICLE VIN# KP35910 MEETS THE RECALL CRITERIA OF OTHER VEHICLES IN THE RECALL CATEGORY AND IT EXHIBITS EXACTLY THE SAME DEFECTS WITH THE PASSENGER RESTRAINT SYSTEM THAT IS SUBJECT OF THE RECALL, BMW NORTHWEST MUST INCLUDE VIN# KP35910 INTO RECALL AND REPAIR THE DEFECTIVE SEAT OCCUPANCY SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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