BMW 328i Complaints (2012)

130 consumer complaints on file.

#10566542February 28, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE WINDSHIELD WIPERS SUDDENLY BECAME INOPERABLE WHEN THE VEHICLE SWITCHED FROM ECO MODE TO NORMAL DRIVE MODE INDEPENDENTLY. THE CONTACT SHUT OFF THE VEHICLE AND ONCE RESTARTED, THE WIPERS REMAINED INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557134December 24, 2013
POWER TRAIN, ENGINE
BOUGHT BRAND NEW 2012 328I. WITHIN 2 MONTHS ENGINE MALFUNCTION WARNING WOULD SHOW UP AND CAR WOULD GO INTO "LIMP MODE" AND BARELY DRIVE ABLE. SOMETIMES COULD BE RESET BY TURNING OFF, THEN BACK ON. HAPPENED MULTIPLE TIMES, AND EVERY TIME THE DEALER TOLD ME NO ONE ELSE WAS HAVING THIS PROBLEM. THEY BLAMED THE FUEL INJECTORS AND REPLACED THEM MULTIPLE TIMES. IT WAS IN THE SHOP A TOTAL OF 6 TIMES FOR SAME "DRIVE TRAIN MALFUNCTION" WARNING. I MADE THEM BUY THE CAR BACK FROM ME, ASSUMING IT WAS A FLUKE WITH THE CAR, BECAUSE THEY CONTINUED TO ASSURE ME THAT NO ONE ELSE WAS HAVING THIS PROBLEM, ANYWHERE, I BOUGHT A BRAND NEW 2013 328I. WITHIN A MONTH I HAD THE SAME PROBLEM. EXCEPT THIS TIME IT WAS WORSE. IT COULDN'T BE FIXED BY TURNING IT OFF THEN BACK ON. EVERY TIME IT HAPPENED, 3 TIMES NOW, IT HAS REQUIRED A TRIP TO THE DEALERSHIP FOR THE EXACT SAME "DRIVETRAIN MALFUNCTION" WARNING. THEY STILL SAY THERE'S NO PROBLEM. WHEN IT HAPPENS THE ENGINE SHAKES VIOLENTLY AND THE CAR WILL BARELY RUN 55MPH IF PUSHED. THIS IS A CONSISTENT PROBLEM THAT IS BEING IGNORED BY BMW. EVERY TIME I HAVE TO TAKE THE CAR IN THEY SAY THEIR "GUIDELINES" JUST CALL FOR A COMPUTER RESET, AND THAT IT HAS BEEN FIXED, ONLY TO LEAVE ME ON THE SIDE OF THE ROAD A MONTH LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522529June 30, 2013
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WENT TO START CAR AND GOT A DRIVE TRAIN MALFUNCTION MESSAGE. HAD IT TOWED TO A BMW DEALER TO DIAGNOSE THE PROBLEM. THEY WILL REPLACE THE INTAKE VANOS SOLENOID SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522005June 27, 2013
ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE I DRIVE COMPLETELY FAILED LEAVING THE SCREEN BLACK AT THIS TIME I HAD NO AUDIO,NO HANDS FREE TELEPHONE NO WAY TO CHANGE ANY SETTINGS ON THE VEHICLE. WENT TO BMW DEALERSHIP AND WAS TOLD IT WAS AN OVERTEMP CODE AND THAT BMW WAS AWARE THAT THERE WERE PROBLEMS AND ENGINEERS WERE WORKING ON IT BUT AT THE TIME THERE IS NOTHING THEY CAN DO TO CORRECT THE PROBLEM THIS CAR ONLY HAS 12,300 MILES ON IT AND STILL UNDER WARRANTY. THERE WERE 3 OTHER CARS THERE WITH THE SAME PROBLEM. ALL CARS HAD LOW MILEAGE. I FEEL THIS IS A VERY DANGEROUS SITUATION THAT BMW IS AWARE OF BUT CHOOSES TO DO NOTHING ABOUT IT. I AM ALSO CONCERNED THAT THIS COULD BE A FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510862May 6, 2013
ENGINE, ELECTRICAL SYSTEM, SEATS
APRIL 2013, A WARNING SIGNAL ON MY VEHICLE NOTIFIED ME THERE WAS A NEED FOR COOLANT. I SCHEDULED MAINTENANCE FOR 4/18/13. I INFORMED THEM OF THE COOLANT WARNING AND ALSO INQUIRED ABOUT RECALL NOTICES. ON 4/19/13, I CALLED WEBER BMW MYSELF TO CHECK THE STATUS, LOUIE INFORMED ME THERE WERE 3 RECALL NOTICES ON MY CAR THAT WERE APPARENT AND NEEDED TO BE REPAIRED, AND THAT THEY WOULD NEED TO HOLD MY CAR UNTIL MONDAY 4/22/13.I PICKED UP MY CAR ON 4/23/13 AND LOUIE INFORMED ME ALL THE RECALLS WERE FIXED AND MY CAR WAS GOOD TO TAKE HOME. ON 4/24/13, THE COOLANT WARNING SIGNALED AGAIN. THAT EVENING, MY CAR BEGAN TO EXERT EVEN MORE ISSUES THAN BEFORE! FIRST THE COOLANT WARNING, THEN WARNING TELLING ME TO DRIVE MODERATELY, THEN PULL OVER IMMEDIATELY ENGINE OVERHEATING. I PULLED THE CAR OVER, STOPPED THE ENGINE ALLOWING IT TO COOL DOWN, AND STARTING IT BACK UP, THE CAR WOULD NOT GO OVER 17 MPH. I CONTACTED WEBER BMW FOR ANOTHER SERVICE SCHEDULED FOR 4/30/13. A REPRESENTATIVE FROM WEBER BMW CONTACTED ME ON 4/29/13 AND INFORMED ME LOUIE ADVISED I CASUALLY STOP BY TO TOP OFF MY COOLANT,' AND THAT SHOULD RESOLVE MY PROBLEMS. I FOUND THIS RESOLUTION SKEPTICAL, LAZY, AND KNEW IT WOULD NOT BE ADEQUATE TO RESOLVE THE ISSUES WITH MY CAR. I STOPPED BY WEBER ON 4/29/13 AND THE SERVICE ADVISER ATTEMPTED TO 'TOP OFF MY COOLANT, WHEN WE BOTH NOTICED THE COOLANT SPILLING OUT OF THE OTHER SIDE OF THE ENGINE (I EMPHASIZE SPILLING AND NOT LEAKING). I WAS ADVISED NOT TO DRIVE THE VEHICLE. LOUIE CALLED ME ON 4/30/13 TO REPORTED A HOLE IN THE PART THAT WAS REPLACED PER THE RECALL CAUSING THE COOLANT TO SPILL OUT. HE LET ME KNOW THAT THE CAR WOULD BE READY NEXT DAY 5/1/13 FOR PICK UP. I DO NOT FEEL SAFE DRIVING THIS VEHICLE ANY LONGER. I PURCHASED THIS CAR 4/10/12, AND IT BEGAN SHOWING ISSUES OF POOR MANUFACTURING JUST SHY OF A YEAR, I ONLY HAVE 14,000MILES ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510364May 2, 2013
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2012 BMW 328I EQUIPPED WITH GOODYEAR EFFICIENT GRIP RUN FLATS TIRES, LINE SIZE 225/45R/18. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER SIDE TIRE DEVELOPED A BUBBLE ON THE SIDE WALL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS CAUSED BY DRIVING OVER A POT HOLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE TIRES WERE REPLACED. THE DOT AND THE VIN NUMBERS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,393 AND THE CURRENT MILEAGE WAS 10,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508539April 17, 2013
AIR BAGS
DRIVER OF A 2012 BMW 328I, WAS MAKING A LEFT TURN OUT OF A PARKING LOT WHEN HER VEHICLE WAS STRUCK ON THE DRIVER'S SIDE (ROUGHLY THE MIDDLE OF THE VEHICLE) BY A CHEVROLET BLAZER THAT WAS TRAVELLING AT A RATE OF AT LEAST 40 MPH. NONE OF THE BMW'S AIRBAGS DEPLOYED. AS A RESULT OF THE AIRBAG FAILURE, THE DRIVER'S HEAD WENT THROUGH THE WINDOW OF THE DRIVER'S DOOR, RESULTING IN PHYSICAL AND NEUROLOGICAL INJURIES. BMW STATES THAT THE AIRBAG SYSTEM IS/WAS WORKING PROPERLY (I.E. - BMW ASSERTS THE AIRBAG SYSTEM SHOULD NOT HAVE DEPLOYED IN THIS SITUATION). DRIVER'S COMPLAINT IS THAT AIRBAG DEPLOYMENT WOULD HAVE PROTECTED HER AND PREVENTED SAID INJURIES. THUS, EITHER THE AIRBAG MALFUNTIONED AND FAILED TO DEPLOY, OR IT IS DESIGNED IMPROPERLY. IF THERE WERE EVER A SITUATION THAT WARRANTED A SIDE AIRBAG TO DEPLOY, THIS ACCIDENT PRESENTS THOSE FACTS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10498053February 13, 2013
SERVICE BRAKES
I WAS PULLING INTO THE DRIVE WAY TO PARK MY CAR. BECAUSE THERE IS A TINY SLANT, SO I DECIDED TO PUSH FOR A LITTLE GAS. THE CAR, HOWEVER, DID NOT STOP WHEN I PRESSED ON THE BRAKE. I WAS ONLY ABLE TO STOP THE CAR BECAUSE THE I DRIVE THROUGH THE GARAGE DOOR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10484241November 6, 2012
AIR BAGS, SEATS
PASSENGER SIDE AIR BAG DISENGAGES IF PASSENGER SITS ON ANY TYPE CUSHION. PASSENGER SIDE AIR BAG DISENGAGED LIGHT IS ON IF PASSENGER IS IN THE PASSENGER SEAT SITTING ON ANY TYPE OF CUSHION OR PADDING. THE AIR BAG CAN DISENGAGE IF PASSENGER WEARS A PADDED WINTER COAT. THIS BMW 328I ORIGINALLY WAS DELIVERED WITH THE AIR BAG ENGAGED WITH OR WITHOUT A PASSENGER IN THE PASSENGER SEAT, THE PASSENGER SIDE AIR BAG DISABLED LIGHT WAS ALWAYS OFF AND THE AIR BAG WAS ENGAGED. BMW WILL NOT RESTORE TO THE ORIGINAL DELIVERED CONDITION. THE PASSENGER SITTING ON ANY CUSHION OR PADDING IS IN DANGER OF INJURY BECAUSE OF A DISENGAGED PASSENGER AIR BAG. THIS WAS NOT THE ORIGINAL DELIVERED CONDITION....UPDATED11/21/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483170November 2, 2012
STEERING
TL* THE CONTACT OWNS A 2012 BMW 328I. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITH AN ILLUMINATION OF THE POWER STEERING WARNING INDICATOR. THE CONTACT APPLIED SIGNIFICANT FORCE TO THE STEERING WHEEL IN ORDER TO MANEUVER THE WHEEL. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE STEERING WHEEL FUNCTIONED NORMALLY WITH THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE BATTERY WAS LOW VOLTAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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