BMW 328i Complaints (2016)

57 consumer complaints on file.

#11620923October 21, 2024
ENGINE
Subject: Urgent: Ongoing Recall Issue Dear NHTSA, I hope this message finds you well. I am writing to express my concern regarding the ongoing recall for my vehicle, which has remained unresolved for over three months. Despite the recall being officially opened, I have not received any updates or a timeline for the necessary repairs, and I am feeling increasingly unsafe driving my car in its current condition. I would greatly appreciate it if you could investigate why the repairs are taking so long and provide me with any information regarding the status of the recall. Additionally, if there are any temporary measures I can take to ensure my safety while I wait for the repairs, please let me know. Thank you for your attention to this matter. I look forward to your prompt response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621088October 21, 2024
ENGINE, ELECTRICAL SYSTEM
White smoke began to ooze from under the hood, as well as through my ac vents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617580October 1, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568700January 30, 2024
SERVICE BRAKES
Brake line bracket failed. It appears that the bracket is made out of plastic and is a common failure for BMWs. The failure causes the line to rattle against the lower body and eventually break. The bracket is in a place very difficult to access. BMW wants to charge 1000$ while the part cost in under 10$
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554684November 11, 2023
POWER TRAIN, UNKNOWN OR OTHER, ENGINE
car stops while driving, battery also draws while not in use. which is very dangerous. Already filed report with dealer ship for car. We will be having an another baby this winter and it is getting to the point where It can be very dangerous for my family. We got it checked but since it’s a manufacturer issue is what they said. Since this car doesn’t have any recalls dealer doesn’t want to do anything. We noticed that many other cars of same year have the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553023November 1, 2023
ENGINE
In July 2023, my 2016 BMW 328i sedan with N26 engine began emitting a large plume of smoke for 15-30 seconds from the exhaust after a cold startup. I identified the following recalls which described the same situation as mine (SI B11 11 16 and SI B11 17 16) but was informed by the local BMW dealership my VIN was ineligible for both. In early October 2023, I brought my car to a local repair shop, where the mechanic confirmed the issue to be the oil feed line and replaced it with part # 11-42-8-678-840, removing original part # 11-42-8-626-652. The aforementioned recalls specify the smoke from the exhaust is caused by faulty oil feed lines or carbonization of the turbocharger sealing ring, both of which may be resolved by installing part # 11-42-8-678-840 that includes a check valve to prevent this issue moving forward. While my car was experiencing the same problem and required the same part # to resolve, it was classified as ineligible due to the very limited scope of the recalls, namely the production and model years of eligible cars (2011-2013). While my car was manufactured in January of 2016, it still received an inadequate oil feed line that did not contain the check valve. This is problematic as no recall was issued for my car thereafter once BMW identified this issue as early as October of 2016. I have since spoken with the parts manager at my local dealership as well as a case manager with BMW of North America and was informed no further assistance could be provided. I feel my car should have been included in a recall to replace the oil feed line was it did not receive one with a check valve upon production.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549479October 11, 2023
SERVICE BRAKES, POWER TRAIN
The clip holding the emergency brake line is made out of plastic and mine broke (which I found out is common with these cars). When this happens, it rubs on the driveshaft which can wear through and sever the emergency brake line. This is a very dangerous situation and easily be avoided if BMW used a metal part vs. the current, plastic flimsy one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549243October 10, 2023
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2016 BMW 328I. The contact stated that after parking and turning the vehicle off, moments later the front end of the vehicle was engulfed in flames. The fire department was called to the scene and extinguished the flames. During the incident, a bystander who attempted to extinguish the flames was treated by EMS at the scene for headaches and smoke inhalation. A fire report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 180,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11546518September 26, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Drive train malfunction. Throws itself in to neutral while driving. Lost the power to accelerate so had to coast to the shoulder.. Turned the car off and restarted it. Took to automotive shop via extended warranty suggested and I paid to have the pressure fuel piece. This same piece, apparently has a recall on the 2015 but not my year. Very upset. While out of town the same thing happened again. With a passenger. Very scary my car lost power and almost caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538820August 16, 2023
ENGINE, ELECTRICAL SYSTEM
known what failed the entire car was on fire= if there was no one near by it could have consumed more cars/buildings it has been inspected by BMW of north america and Geico the car was overheating the night before and had a check engine light. it was taken to the shop immediately and the fire started within less than 24 hours of the initial symptoms occurring.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11534592July 26, 2023
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
Need to recall as it is Common Knowledge among the BMW technicians that these vehicles are plagued with hazard of Parking / Emergency Break line clip breaking and for the line contacting the rotating drive shaft. The holding clip Mfg Part # 34406854898 breaks regularly ! the plastic parking brake retaining clip (BMW part # 34 40 6 854 898) deforms due to age/heat. The cable guide does not hold the cable in place anymore and Hazardously starts to rub against the rotating driveshaft, causing the Emergency parking lines which makes a noise that and sounds like coming from the center console. This is endangering the occupants, and also it is very costly replacement with the same plastic part again. This is such a prevalent issue that there are alternative clips being sold to replace for this manufactures omission of quality: [XXX] also there are videos on this [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527449June 16, 2023
STEERING
The steering rack in the car failed prior to 100,000 miles. BMW has had issues from models 2012 to 2015 and recalled their steering racks. The same issue was happening in the 2016 year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517043April 14, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The central locking system frequently goes out and I'd have to replace the three doors actuators that don't work consistently. many times I'm locked in the car with the only way of getting out is by lowering the window and climbing out. according to my service advisor at BMW, this is a known problem with different models of BMW in this time frame. I really wish it would be considered a recall so at least myself and my family will feel safe and know that I can escape the car if necessary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503352January 24, 2023
UNKNOWN OR OTHER
There is an issue with older BMWs (2016 BMW F30 body style in my case), the door handle stickiness issue. Even there's a name for it created by BMW service, it is called "Melting Door Handle". There are thousands of complaints and actually a solution (a bad one) by third parties, Lego-Like part to cover the sticky handle. I believe this should be recalled regardless if it is a safety issue or not. BMW charges $1000 to replace the handle. I had it once and it went bad again. Its the material they used so, it needs to be fixed somehow to prevent the ongoing problems. https://www.amazon.com/s?k=f30+door+handle+cover https://www.google.com/search?q=f30+sticky+door+handle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497362December 13, 2022
SEAT BELTS
Hi BMW I have noticed issues with my seatbelts but more specifically my engine light keeps turning on. My driving seat will not buckle. Simple last Saturday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489761October 18, 2022
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2016 BMW 328I. The contact stated that an abnormal, coolant odor would emit throughout her vehicle without warning while driving at various speeds. As the failure persisted, a heavy, white smoke began to emit from the tailpipe with the check engine warning light on the instrument panel. The dealer was notified of the failure and informed her that there were no recalls on her vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485534September 20, 2022
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
When I drive and come to a stop, the car shifts into nuetral. This has happened several times. I have to put the car in Park and restart it. We have checked the codes and have replaced the battery. The car only has 51k miles on it and is not driven more than 2-4 days a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455939March 9, 2022
UNKNOWN OR OTHER, STRUCTURE:BODY
Sunroof exploded while driving on the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455943March 9, 2022
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
I was at a red light while driving my car.When I stepped on the gas once the light turned green the car stalled and started jerking i immediately smelled smoked and seen smoke coming through the cabin..lt made a strange sound from the engine The service engine light came on and said reduced engine power/ drive train malfunction get service immediately.I was able to coast the car to a curb luckily in front of a car shop as soon as i can get out of the car a worker from the shop ran outside yelling your car is on fire! We lift the hood and he had a water hose on the side of the shop he then sprayed the area of the fire and it was put out.I have kept regular routine maintenance on the car no prior signs of car malfunctioning or service engine light on no warning at all this was unexpected.This occurred February 8th 2022 I had the vehicle towed to my local Firestone auto care and they said the ignition coils were melted and something strange happened and to check with bmw because it was too catastrophic for them to fix since then I have had the vehicle at my home parked and after calling bmw they said there were no known recalls at the time…
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11441775November 26, 2021
ENGINE
Car is smoking when starting upon looking up this is a common issue with my 2016 bmw 328i m sport. From what I have been reading bmw knows of the issue and made a change to the part but are making customers come out of pocket to buy the updated part and pay for the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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