BMW 328i Complaints (2013)

257 consumer complaints on file.

#10909560September 25, 2016
AIR BAGS
TAKATA RECALL - I TOOK MY CAR IN TO BMW FOR RECALL AND WAS TOLD THEY DON'T HAVE THE PART TO REPLACE THE RECALL DUE TO A BACKOERDER. I HAVE CALLED SEVERAL TIMES TO FIND OUT IF THEY HAVE THEM YET AND HAVE BEEN TOLD NO EACH TIME. MY BMW DISPLAYED A "RESTRAINT SYSTEM MALFUCTION" LIGHT TODAY. I AM WORRIED THIS MAY HAVE SOMETHNG TO DO WITH THE RECALL. ARE THESE PARTS TRULY ON BACK ORDER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908560September 21, 2016
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
TL* THE CONTACT OWNED A 2013 BMW 328I. WHILE DRIVING 25 MPH, THE VEHICLE ACCELERATED ON ITS OWN TO 40-50 MPH. ALL THE WARNING INDICATOR SENSORS BLINKED ON AND OFF. THE CONTACT DEPRESSED THE BRAKE PEDAL; HOWEVER, THE BRAKES FAILED AND LOCKED UP. IN ADDITION, THE STEERING FAILED. THE VEHICLE DROVE OVER THE SIDEWALK AND THE SEAT BELT RELEASED AUTOMATICALLY. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE STRUCK HER HEAD ON THE STEERING WHEEL AND INJURED HER NECK AND LOWER BACK. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000....UPDATED 12/14/16 *BF UPDATED 12/20/16*LJ *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10908348September 21, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
ON 04/21/2015 I WAS DRIVING AND MY 2013 328I BMW WAS OUT OF CONTROL MY CAR SPED UP WHICH HAS TO DO WITH SPEED CONTROL AND POWER TERRAIN. I TRIED TO STOP, BRAKE AND WAS UNSUCCESSFUL MY CAR WOULD NOT STOP, MY WHEEL STIFFENED UP, I COULDN'T STEER LEFT OR RIGHT,,, I ENDED IN A CAR ACCIDENT... MY SEATBELT CAME OFF BY ITS SELF, AND MY AIRBAGS NEVER WENT OFF!!! MY NECK AND BACK/TAILBONE WAS INJURED DO TO YOUR DEFECTIVE CAR (2013 328I BMW) DEFECTIVE( STEERING WHEEL,BRAKES,SEATBELT, SPEED CONTROL, POWER TRAIN..) AFTER THE ACCIDENT I REQUESTED A CRASH REPORT !!! WAITING TO HERE FROM BMW MANUFACTURER,. SEEKING COMPENSATION FOR PAIN AND SUFFERING... I WAS ADMITTED AT KERN MEDICAL CENTER ON MOUNT VERNON AVE.. IN BAKERSFIELD CALIFORNIA.... MAKING YOU AWARE OF THEIR DEFECTIVE CAR 2013 318I BMW... HAVEN'T HERD FROM THE MANUFACTURERS.... WORRIED CONSUMER!!! THOUGHT THAT VOLKSWAGEN WOULD STAND BY THEIR PRODUCT.... MASSIVE RECALL NEEDED ON ALL 2013 328I BMW... HOPE TO HEAR FROM YOU SOON!!!THE VEHICLE WAS IN MOTION .... I JUST COULDN'T STOP THE CAR!!!!! HUGE RISK/DRIVING HAZARD!!!!! ON A CITY STREET!!!! I HAVE ACCIDENT REPORT ON HAND TO PROVE MY STATEMENT OF FACTS!!!
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10906072September 13, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 BMW 328I. THE CONTACT FILLED THE VEHICLE WITH FUEL AND PARKED THE VEHICLE IN HER GARAGE OVERNIGHT. THE FOLLOWING DAY, THE CONTACT NOTICED AN ABNORMAL ODOR AND A FUEL LEAK ON THE GROUND. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED THAT THE SEAL ABOVE THE FUEL TANK FRACTURED AND WOULD RECUR IF THE FUEL TANK SYSTEM WAS NOT UPGRADED. THE FUEL TANK WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905879September 12, 2016
AIR BAGS
MY CAR WAS SUBJECTED TO THE TAKATA AIRBAG RECALLED ACCORDING TO THE VIN. I TRIED TO CONTACT BMW LOCAL IRVINE DEALER OFFICE AND BMW NORTH AMERICA, I WAS TOLD THE "PROMOTIONAL OFFER" FOR ME TO TURN THE LEASED CAR EARLY HAD EXPIRED, AND IT WAS A "LOW RISK" THING FOR ME TO KEEP DRIVING THE CAR UNTIL MY LEASE ENDS. THERE IS NO PARTS AVAILABLE FOR ME TO EVEN GET THE AIRBAG REPLACED AND I STILL HAVE 2 MONTHS LEFT ON THE LEASE. I'M DRIVING IN FEAR EVERYDAY HOPING THIS AIRBAG WON'T DEPLOY ON ME DURING HIGH TEMPERATURE DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892993August 3, 2016
SEATS
MY 2013 BMW 3 SERIES SEAT HEATER BURNED MY BACK. THE SEAT HEATER WOULD COME ON AUTOMATIC WHILE I WERE DRIVING CAUSING A BURN ON MY BACK . HAPPEN IN THE MONTH OF JULY WHICH SEAT HEATER SHOULDN'T BE ON. INFORMATION WERE GIVEN TO LOCAL DEALERSHIP AND ALSO TO BMW OF NORTH AMERICA. I STATED THAT I HAVE PICTURES OF MY BURNED BACK. THE DEALERSHIP STATED THEY FOUND NO FAULT IN THE SEATS. WHICH I KNOW IS INCORRECT BECAUSE OF MY INJURIES. I KNOW THERE'S A MALFUNCTION IN THE SEAT HEATER OR A PIECE OF EQUIPMENT FAIL TO FUNCTION NORMALLY. I PAID FOR A DIAGNOSTIC TEST FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10881371June 29, 2016
AIR BAGS, SEAT BELTS, SEATS
DRIVER RESTRAINT SYSTEM MALFUNCTION KEEPS COMING ON SINCE I PURCHASED VEHICLE AND HENDRICK BMW HAS TRIED TO REPAIR MY CAR MULTIPLE TIMES BUT ISSUE STILL CONTINUES AFTER MULTIPLE PARTS OF SEAT AND WIRING HAS BEEN REPLACED AND AIR BAGS REMOVED AND REINSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855197April 13, 2016
UNKNOWN OR OTHER
MY BMW 328I 2013 HAS A DRIVETRAIN MALFUNCTION SECOND TIME IN LESS THAN A MONTH. AFTER READING BMW THREADS ON THIS PARTICULAR PROBLEM IT'S A FACT THAT THIS IS A COMMON ISSUE FOR 2013 BMW OWNERS AND A RECALL SHOULD BE SENT OUT IMMEDIATELY TO RESOLVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852014March 28, 2016
AIR BAGS
TRAE IN VALUE $5000 LESS DUE TO RECALL AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748506August 13, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 BMW 328I. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE BRAKE PEDAL HAD TO BE DEPRESSED WITH FORCE IN ORDER TO SLOW DOWN AND STOP THE VEHICLE. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717822May 21, 2015
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
OIL SEEPING INTO THE TURBO SYSTEM CAUSING MODERATE TO HEAVY WHITE SMOKE FROM EXHAUST AT COLD START UP ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701910March 26, 2015
SERVICE BRAKES
WHEN APPROACHING A RED LIGHT AND ATTEMPTING TO APPLY BRAKES, THE BRAKE PEDAL BECAME VERY FIRM AND NORMAL BRAKING FUNCTION WAS LOST. THE ONLY WAY TO BRING THE CAR TO A STOP AND AVOID AN ACCIDENT WAS TO DEPLOY THE EMERGENCY BRAKE. THIS OCCURED ON 2/20/15, AND BMW SERVICE ATTEMPTED TO REPAIR THE ISSUE. A SECOND, IDENTICAL INCIDENT OCCURED ON 3/10/15. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663366December 10, 2014
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNED A 2013 BMW 328I. WHILE DRIVING 63 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. IN ADDITION, NO WARNING LIGHTS ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS EXPLODED, EJECTING METAL FRAGMENTS. THE CONTACT SUSTAINED LEG, RIBS, AND STERNUM INJURIES. THE PASSENGER SUSTAINED BRUISES, A PUNCTURED INTESTINE, NECK, AND RIB INJURIES. BOTH THE DRIVER AND PASSENGER REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,500. ..UPDATED 12/29/14 *BF
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10661090November 26, 2014
WHEELS
AT 32K MILES I HAD A CRACKED RIM AFTER A TIRE ROTATION. AT 56K MILES I HAVE ANOTHER CRACKED RIM AFTER TIRE ROTATION. I HAVE READ UP AND MANY PEOPLE ARE SAYING THEY HAVE CRACKED RIMS EVEN WITH PEOPLE UP TO 10K MILES ARE SEEING THIS. I DRIVE NORMAL AND HAVE NOT HIT POT HOLES OR CURBS. THE COST IS 395.00 A RIM AND NOT COVERED UNDER WARRANTY THEY SAY IT MY DRIVING ME HITTING SOMETHING. I OWNED A 2007 BMW 328I FOR 6 YEARS AND DROVE THE HECK OUT OF THAT CAR HITTING HOLES, CURBS, STUFF IN ROAD AND NEVER HAD THIS PROBLEM I AM HAVING NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639921September 29, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 BMW 328I. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS FULLY APPLIED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WAS NO POLICE REPORT OR INJURIES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12,600. UPDATED 11/20/14*CN UPDATED 5/5/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10628205August 25, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
ON AUGUST 18, 2014, MY 2013 BMW 328I WITH AUTOMATIC TRANSMISSION, SUDDENLY AND UNINTENTIONALLY ACCELERATED AS I SLOWLY PULLED INTO A PARKING SPOT AT WORK. IT HAPPENED AS I PREPARED TO STOP. ( MY FOOT WAS ON THE BRAKE.) IT FAILED TO STOP OR SLOW DOWN IN RESPONSE TO BRAKE PRESSURE. PUMPING THE BRAKES WAS TOTALLY INEFFECTIVE HOWEVER IT DID EVENTUALLY STOP APPROX. 6FT OVER THE CURB. THE CAR MOVED SO QUICKLY AND SO SUDDENLY THE DRIVER PULLING IN BEHIND ME FOR AN INSTANT DIDN'T KNOW WHERE I HAD GONE. THAT THIS HAPPENED IN A PARKING SPOT AND NOT ON THE ROAD AT A STOP LIGHT OR A CHILDREN CROSSING IS A MIRACLE. THIS AUTOMOBILE WAS PURCHASED NEW AND HAS APPROX 8000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608683July 7, 2014
SERVICE BRAKES, ENGINE
THE CAR HAS BEEN TAKEN BACK 3X IN THE PAST 3 MONTHS FOR THE SAME ISSUE THE CAR TURNS OFF BY ITSELF WHEN STOPPED. BMW DEALERSHIP COULD NOT FIND ANY MECHANICAL PROBLEMS OR REASONS FOR ENGINE SHUTTING OFF.. THEY SHUT OFF THE FEATURE AND THE CAR CONTINUES TO SHUT OFF... ON THE MORNING OF JULY 3, 2014, AS I WAS COMING TO A RED LIGHT THE BRAKE PEDALS GOT VERY HARD AND I HAD TO PUSH THE PEDALS ALL THE WAY TO THE FLOOR FOR THE CAR TO STOP COMPLETELY. THE CAR IS CURRENTLY IN THE SHOP BEING CHECKED OUT. I CALLED BMW TO FIND OUT WHAT CAN BE DONE, I DONT FEEL SAFE IN THIS CAR ANYMORE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585853May 1, 2014
VISIBILITY/WIPER
THE CAR WAS STOPPED AT A RED LIGHT AND WENT IS TO SLEEP MODE. IT WAS A VERY HEAVY AND STEADY RAIN. WHEN I TOOK MY FOOT OF THE BRAKE THE CAR STARTED UP AGAIN BUT THE WINDSHIELD WIPERS WERE IN MID STROKE ACROSS THE GLASS. THEY FROZE. I ATTEMPTED TO TURN THEM OFF AND ON AGAIN. I PULLED OVER INTO A PARKING LOT AND TURNED THE CAR OFF, ATTEMPTED TO MANUALLY RESET/MOVE THE WIPERS AND THEY WOULD NOT MOVE. AFTER SITTING FOR TWO HOURS WAITING FOR A TOW TRUCK THE WIPERS STARTED TO MOVE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569230March 13, 2014
SERVICE BRAKES
STOP-AND-GO TRAFFIC ON HIGHWAY, LOST BRAKING POWER, COULDN'T STOP AND REAR-ENDED CAR IN FRONT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10567484March 5, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 BMW 328I. THE CONTACT WAS HAVING PROBLEMS WITH THE BRAKING SYSTEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT WAS NOT REPAIRED. THE CONTACT WAS LATER DRIVING APPROXIMATELY 5 MPH WHEN THE VEHICLE FAILED TO STOP AND THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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