BMW 328d Complaints

212 consumer complaints on file.

#11403397March 16, 2021
ENGINE
ENGINE NEEDS TO BE REPLACED. BAD TIMING CHAIN. THERE IS CURRENTLY CLASS ACTION LAWSUIT WITH MY EXACT YEAR FOR 328I BUT I AM 328D. FROM MY RESEARCH IT APPEARS THE DIESEL MODELS HAVE EXPERIENCED MORE PROBLEMS THAN GAS ENGINES. EUROPE HAS DONE A RECALL WITH DIESEL ENGINES DUE TO THIS ISSUE. WHY NOT IN USA? THIS NEEDS TO BE COVERED AND ADDRESSED. I MAINTAINED MY VEHICLE FLAWLESSLY THE ENTIRE PERIOD. SINCE BMW KNEW OF THIS ISSUE THE WARRANTY SHOULD HAVE BEEN COVERED UP TO 150K MILES. I WAS QUOTED $21,000 FOR NEW ENGINE, WHICH IS $5,000 MORE THAN ITS WORTH BEING VERY GENEROUS WITH VALUE. THIS IS UNACCEPTABLE. I ACTUALLY WANTED BUY ANOTHER BMW AS I JUST LISTED VEHICLE FOR SALE DAYS BEFORE THIS HAPPENED. IM GLAD I DIDNT SELL MY CAR EVEN THOUGH IM AT A REAL FINANCIAL LOSS HERE. IT WOULDN'T BE RIGHT. BMW WASNT RIGHT TO CONCEAL THIS IN FIRST PLACE. I WOULD HAVE PAID FOR REPLACEMENT PARTS. NOW THEY WANT CAPITALIZE ON NEW ENGINE PARTS AND LABOR. THIS CANNOT BE ALLOWED. DIESEL VEHICLES MUST BE ADDED TO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377871December 4, 2020
ENGINE, FUEL/PROPULSION SYSTEM
I HAVE A 2014 328D F31 THREE WEEKS AGO WHILE TURNING INTO A PARKING SPOT AT A GROCERY STORE PARKING LOT AT LOW SPEED, MY 328D SHIFTED TO P MID TURN, AND THE ENGINE SHUT OFF. UPON TRYING TO RESTART IT, IT WOULD CRANK BUT NOT TURN OVER. (THANKFULLY, I WAS IN A PARKING LOT AND GOING AT SLOW SPEED - AND NOT ON THE INTERSTATE). WE HAD TO MANUALLY GET IT SHIFTED INTO NEUTRAL TO BE ABLE TO PUSH IT INTO A PARKING SPOT. UPON FURTHER INSPECTION, IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL PUMP HAS FAILED. (THANKFULLY IT DOESN'T APPEAR TO BE DISINTEGRATED AS SOME OTHERS HAVE REPORTED). ALL OPEN RECALLS HAVE BEEN REPAIRED. THIS VEHICLE HAS BEEN VERY WELL MAINTAINED, AND GREAT EFFORTS HAVE BEEN TAKEN TO ENSURE ONLY QUALITY, FRESH DIESEL HAS BEEN PUMPED IN THE CAR. BMW HAS OFFERED AN EXTENDED WARRANTY FOR THIS (NOT CHEAP) PART. HOWEVER, IT'S ONLY UP TO 10 YEARS OR 120,000 MILES, AND MY VEHICLE IS AT 128,000. I AM INCREDIBLY GRATEFUL THAT NO ONE WAS HURT, INJURED, OR WORSE IN THIS INCIDENT. BUT GIVEN THE HIGH FREQUENCY OF THIS HAPPENING AMONGST OTHER 328D OWNERS, AND THE SAFETY IMPLICATIONS (MANY TIMES ON THE INTERSTATE), I WOULD EXPECT THAT BMW WOULD RECALL THIS VEHICLE AND GET THESE PARTS REPLACED BEFORE ANYTHING WORSE HAPPENS. IT HAPPENED QUICKLY AND SUDDENLY WITH NO PRIOR PERFORMANCE WARNINGS, CODES, OR LIGHTS. IN FACT WHEN RUNNING A FOXWELL SCHWABEN 14020SCH SCANNER, NO CODES ARE BEING RETURNED. AN ADDITIONAL SAFETY CONCERN OF COURSE IS THAT THIS PROBLEM IS NOT PREVENTABLE WITH TRADITIONAL DIAGNOSTICS. MY GOOGLE RESEARCH SHOWS THE BOSCH FUEL PUMP WAS RECALLED IN OTHER MODELS, BUT THE RECALL EXEMPTED THE DIESEL VARIANTS. I CAN'T IMAGINE AN ITEM PRONE TO FAILURE, THAT'S NOT LISTED ON A REPLACEMENT SCHEDULE. THERE ARE MULTIPLE LAWSUITS OUT THERE ON THE BOSCH CP4 FUEL PUMPS. (HOWEVER CP4.2 SEEMS TO BE MORE RELIABLE THAN THE CP4.1).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374722November 15, 2020
STRUCTURE:BODY
HOOD WILL NOT OPEN DUE TO FAULTY CABLES AND LATCHES. UNABLE TO ACCESS THE ENGINE COMPARTMENT TO REPLACE FRONT HEADLIGHT BULBS OR REPLACE VEHICLE FUSES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365841October 22, 2020
POWER TRAIN
BMW FAILED TO REPAIR THE RECALL WORK ON THE CV JOINT AND TRANSFER CASE. FAILED TO REIMBURSE REPAIR EXPENSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360540September 22, 2020
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING THE VEHICLE AT FREEWAY SPEED IT SUDDENLY AND UNEXPECTEDLY LOST POWER CAUSING ME TO HAVE TO TAKE ACTION TO CROSS LANES OF TRAFFIC TO THE SHOULDER. THE DEALER REPLACED THE FUEL RAIL AND ADDITIONAL COMPONENTS HOWEVER THIS DID NOT PREVENT REREPEATED RECURRENCE OF THE ISSUE. I AM CONCERNED THAT IF THE ISSUE IS NOT RESOLVED IT WILL LEAD TO A DANGEROUS AND UNSAFE SITUATION. THIS IS A RECURRING ISSUE EVEN THOUGH THE BMW REPAIRED IT. CAR DISPLAYS DRIVETRAIN MALFUNCTION MESSAGE AND CHECK ENGINE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354041September 9, 2020
EXTERIOR LIGHTING
WARNING COMES PARKING LIGHT MALFUNCTION AND WARNING REMAINS ON THE DASHBOARD BUT THERE IS NO ISSUE WITH THE PARKING LIGHT. IT WORKS JUST FINE. AFTER COUPLE OF MONTHS LATER WARNING GOES AWAY. AND AFTER COUPLE OF MONTHS LATER WARNING COMES BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351165August 25, 2020
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT STATED WHILE DRIVING AT 5 MPH, WHEN THE VEHICLE STALLED. THE CONTACT STATED UNKNOWN RED ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER BMW OF RIVERSIDE LOCATED AT 3060 ADAMS ST, RIVERSIDE, CA 92504, (951) 373-5000, WHERE IT WAS DIAGNOSED WITH NEEDING THE FUEL SYSTEM REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 70,000. *LN CONSUMER SAYS THAT THE SECOND TIME THE FAILURE OCCURRED HIS WIFE WAS DRIVING ON THE FREEWAY. THE FAILURE MILEAGE WAS 90,000. THE MANUFACTURER CREATED AN EXTENDED WARRANTY FOR THE ISSUE. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339541July 15, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V185000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TOWNE BMW (8215 MAIN ST, WILLIAMSVILLE, NY 14221; (716) 505-2100) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339010July 13, 2020
UNKNOWN OR OTHER
I WAS DRIVING THIS VEHICLE OVER THE WEEKEND, THE CAR STOPS ON THE ROAD ABRUPTLY. THE CAR SLOWS DOWN AND AUTOMATICALLY SWITCHES THE GEAR TO NEUTRAL AND COMES TO A HALT ON THE MIDDLE OF THE ROAD. THE CAR'S DASHBOARD INDICATED A WARNING "CHASSIS STABILIZATION" ERROR. I WAS ABLE TO RESTART THE CAR AGAIN AND WAS ABLE TO PROCEED MAYBE 2 MILES AND THIS TIME, IT STOPPED AT THE MIDDLE OF THE ROAD AGAIN. THIS TIME THERE WAS TRAFFIC BEHIND ME, I WAS REALLY FRIGHTENED SINCE THERE WAS TRAFFIC BEHIND ME! IT WAS A VERY NARROW MISS! I AM HAVING THE CAR TOWED TO A BMW DEALER TO INSPECT IT. I ALSO REPORTED THIS INCIDENT TO BMW CONSUMER AFFAIRS, I WAS ASKED TO CONTACT THE DEALER TO CHECK THE VEHICLE OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324502May 14, 2020
UNKNOWN OR OTHER
PROBLEM DISCOVERED UPON INSPECTION FOR RECALL 18V-755 EXHAUST GAS RECIRCULATION COOLER, AFTER OVER SEVEN MONTHS NO PARTS, NO ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323349May 5, 2020
ENGINE
I HAVE A 2014, 328D X-DRIVE. I'M THE ORIGINAL OWNER. I HAVE TAKEN MY CAR INTO THE DEALER SEVERAL TIMES FOR A ENGINE LIGHT AND THE SMELL OF EXHAUST FUMES WHEN I START THE CAR. THE EXHAUST FUMES ARE VERY BAD. IF I START IT WITH THE AIR SYSTEM AT OFF I WILL NOT GET IT. THIS IS ONLY AT A STAND STILL AND THE WORST WHEN THE CARS STARTED. THE DEALER HAS DONE OVER $4000 IN REPAIRS AND HAVE REPLACED MANY FUEL INJECTORS. ONE OF THE REPAIRS THE MANIFOLD MELTED TO THE FUEL INJECTORS AND THEY REPLACED ALL. I'M STILL GETTING THE FUMES. VERY DISAPPOINTED BMW CUSTOMER SERVICE IS HORRIBLE. THEY ONLY TELL ME TO SEE MY DEALER. THEY SAY THEY WILL START A REPORT. NOTHING HAS BEEN DONE AND I'M STUCK WITH A CAR I LIKE VERY MUCH BUT NEED HELP GETTING EXHAUST FROM ENTERING THE CABIN FROM THE ENGINE AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323366May 5, 2020
STEERING, WHEELS, UNKNOWN OR OTHER
WHEN TURNING LEFT OR RIGHT, THE POWER TO THE WHEELS IS NOT ENGAGED. HOWEVER, WHEN THE TIRE IS STRAIGHT, THE POWER ENGAGES. THIS ACTION PREVENTS YOU FROM DRIVING NORMALLY. TO DRIVE, YOU HAVE TO STRAIGHTEN OUT THE WHEEL STRAIGHT. THEN AS YOU INCREASE VELOCITY, YOU MAKE YOUR TURN. CAN BE VERY UNSAFE AS YOU ARE DRIVING IF THIS HAPPENS (BREAKS) ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320356April 6, 2020
ENGINE
I RECEIVED A LETTER FROM BMW STATING AN EGR COOLER RECALL WAS ISSUED FOR MY VEHICLE. I TOOK THE VEHICLE INTO BELLEVUE BMW AFTER SMELLING DIESEL INSIDE THE PASSENGER CABIN. THEY KEPT THE VEHICLE OVER NIGHT AND HAD ME RENT A VEHICLE WHILE THEY KEPT THE CAR OVERNIGHT. UPON RETURNING I WAS TOLD THAT MY EGR COOLER DID IN FACT NEED REPLACING. I WAS INFORMED THAT THEY WOULD NOT BE FIXING THE PROBLEM AT THAT TIME BECAUSE THEY HAD A CATCHY LEGAL BLIND TO HIDE BEHIND. ' NO REMEDY AT THIS TIME'. THE SIMPLE TRUTH IS THEY COULD OF SOLD ME THE NEW EGR COOLER. BUT THEY CHOSE NOT TO DO THAT EITHER. I ASKED THE SERVICE ADVISER IF IT WAS SAFE TO DRIVE AND HE ASSURED ME IT WAS. AS IT TURNS OUT HE LIED TO ME. A SHORT TIME LATER THE WHILE DRIVING ON THE INTERSTATE THE INTAKE MANIFOLD CAUGHT FIRE. THERE WAS SMOKE AND A BLACK SOOT BELLOWING OUT FROM BEHIND THE CAR AND WHEN I GOT PULLED OFF THE ROAD LARGE AMOUNTS OF THICK BLACK SMOKE BILLOWED OUT FROM UNDER THE HOOD. I CALLED FOR A TOW TRUCK AND HAD IT REPAIRED AT AN APPROVED REPAIR FACILITY. 2400.00 LATER THE CAR WAS BACK ON THE ROAD FOR A SHORT TIME. A SHORT WHILE LATER I GOT TO WORK AND NOTICED A LOUD CLICKING SOUND FROM THE ENGINE. TOOK THE CAR BACK TO BELLEVUE BMW AND THEY TRIED TO TELL ME THE SHOP WHERE I WAS GETTING MY OIL CHANGES DONE WERE NOT CHANGING MY OIL. THIS DELIBERATE ATTEMPT TO MISDIRECT FAULT FROM KNOWINGLY PUTTING ME IN A POSITION TO BE HARMED FROM DECEITFUL BUSINESS PRACTICES AND BLATANT DISREGARD FOR MY SAFETY IS TRULY DISTURBING AND WOEFULLY DISAPPOINTING. GLIBLY I WAS TOLD IT WOULD COST 26000.00 TO REPLACE THE ENGINE YET NOTHING LIKE AN ACTUAL PAPER REPAIR ESTIMATE WAS PRODUCED. ARE THESE PEOPLE JUST MAKING THIS STUFF UP AS THEY GO ALONG? MY HOPE IS THAT OTHER PEOPLE CAN READ THIS AND FILE MORE COMPLAINTS. AFTER READING ABOUT ALL THE LAWSUITS AND CHICANERY I CAN HONESTLY SAY I WOULD NEVER OF BOUGHT THIS CAR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11309361February 15, 2020
SERVICE BRAKES
LOSS OF POWER ASSIST TO BRAKING TWICE WHILE MOVING AT LOW SPEED WHEN APPROACHING A STOP. UNABLE TO BRING VEHICLE TO FULL STOP THE FIRST TIME AS IT WAS A DOWNHILL. SECOND TIME TRAVELING ON A SLIGHT UPGRADE WHICH HELPED BRING THE VEHICLE TO A STOP. BROUGHT TO DEALERSHIP FOR DIAGNOSIS AND REPAIR. THEY SAID THAT BRAKE BOOSTER, ONE-WAY LINE, O-RING ETC. NEEDED TO BE REPLACED DUE TO OIL CONTAMINATION. WHILE THIS MODEL YEAR IS NOT SPECIFICALLY LISTED IN RECALL 10V-446 IT SOUNDS LIKE EXACTLY THE SAME PROBLEM. WAS THIS RECALL EXPANDED TO THE F30 PLATFORM? IF NOT SHOULD IT BE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307371February 5, 2020
UNKNOWN OR OTHER
BLOWER MOTOR WHICH CONTROLS AIR FLOW FOR HEATING AND A/C SYSTEM , THE CONNECTION BETWEEN THE WIRING AND THE BLOWER MOTOR IS DETERIORATED ,THIS IS LEADING THE BLOWER TO ONLY BLOW HOT AIR AT ALL TIMES EVEN WHEN THE A/C IS ON ALSO MIGHT BE OVERHEATING THE CAR. PLEASE LOOK INTO THIS MATTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300428January 20, 2020
ENGINE
SMELLING EXHAUST ENGINE LIGHT CAME ON. TOOK TO BMW DEALER THEY SAID MY FUEL INJECTORS WERE LEAKING AND HAVE MELTED TO THE MANIFOLD. I ASKED AND MADE A COMPLAINT WITH BMW AFTER SPENDING $3300. THAEY ALSO MENTIONED THERE WAS NO FIX FOR THE EGR COOLER RECALL. I ASKED IF THIS CAUSED MY FUEL INJECTOR MANIFOLD PROBLEM THEY SAY NO. ENGINE LIGHT CAKE ON RECENTLY ALSO SMELLING FUEL AGAIN WHILE DRIVING. THEY REPLACED #1 INJECTOR. DROVE IT FOR TWO WEEKS AND ENGINE LIGHT RETURNED. TOOK IT BACK TO THE DEALER THEY SAID THEY ARE WAITING FOR A EXHAUST COOLER. I HAVE HAD A LONER FOR A WEEK NOW. ONE I HOPE I WILL NOT GET CHARGED AGAIN. TWO DID THIS CAUSE MY INITIAL PROBLEM I DO NOT KNOW. THERE IS A PROBLEM THEY DIDN'T FIX AND I FEEL IT'S COSTING ME LOTS OF MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298914January 13, 2020
ENGINE, FUEL/PROPULSION SYSTEM
AT AROUND 70K BOTH NOX SENSORS IN MY CAR FAILED. BMW COVERED IT UNDER WARRANTY, BUT I'M WORRIED ABOUT RELIABILITY OF THIS SYSTEM. IT MIGHT HAPPEN AGAIN IN FUTURE AND IF IT HAPPENS AFTER 120K MILES BMW WON'T COVER IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296912January 3, 2020
POWER TRAIN
SUDDEN FAILURE OF THE TRANSFER CASE WHILE MAKING A LEFT TURN. LOST OF ALL POWER TO THE WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292000December 30, 2019
ENGINE, FUEL/PROPULSION SYSTEM
DEF TANKS FROZE IN COLD WEATHER CAUSING MULTIPLE PARTS TO FAIL IN THE ENGINE. DEF SYSTEM I BELIEVE IS NOW COMPROMISED AS A RESULT OF POOR ENGINEERING FOR THE OVERALL SYSTEM. VEHICLE IS PARKED OUTSIDE AND THERE WERE TEMPERATURES WELL BELOW ZERO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288111December 10, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 BMW 328D. WHEN THE VEHICLE WAS STARTED, THE DRIVE TRAIN MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BERT OGDEN BMW (3201 N 10TH ST, MCALLEN, TX 78501, (956) 467-5663) ON THREE SEPARATE OCCASIONS TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO AN EGR FAILURE AS INDICATED IN NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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