BMW 328d Complaints

212 consumer complaints on file.

#11498729December 24, 2022
FUEL/PROPULSION SYSTEM, ENGINE
I was in a busy Freeway driving & Now my 2014 Bmw 328 D high pressure fuel failed which caused me to stall and be stuck in the middle of the freeway which also almost made me cause like 10 car crashes it was sorry scary but lucky police helped out and other driver where also caution
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489096October 13, 2022
FUEL/PROPULSION SYSTEM
The high-pressure fuel pump failed causing the engine to stop completely without any prior warning and the car put itself in park on the highway and would not get out of park to go into neutral or any other gear. This could have caused a very serious crash and highly increased my risk of injury or death. You are more than welcome to inspect it. It is currently sitting at the dealership waiting for a resolution. My safety and the safety of many others on the 65mph highway were put at risk when the car completely stopped in the middle of the road and would not move until the tow truck arrived to drag it on their truck (would not even go into neutral). The problem was confirmed by the BMW dealership of Cincinnati and inspected by them as well. There were absolutely no warning messages, signs, or anything informing me of an issue before this occurred. However, once the car was towed and we turned it back on once it arrived at the dealership and warning lamp appeared on the dashboard. Here is the link to the video the dealership sent me after it was inspected :: https://api.mykaarma.com/video-walkaround/details?inspection_uuid=633c93939e372707d24145f0&fileType=video
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485566September 20, 2022
FUEL/PROPULSION SYSTEM
I am having the same exact issues at the models 2015 and up have experienced with the fuel injectors. 2014 wasn’t involved in the extension of the warranty when It experiences the same failures because It’s the same parts. I have 3 fault codes for injectors
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483463September 8, 2022
UNKNOWN OR OTHER
Diesel Emissions System is producing an error code due to incorrect coding by the manufacturer for US grade Diesel fuel. Check engine light has come on. There are warranties out for the model years just slightly older than mine. I have read many threads with people talking about having the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483491September 8, 2022
POWER TRAIN
Date of complete failure noted below (09/05/22) On 2 previous occasions, approx. 7 days earlier and a week earlier as car was making a slow left turn, not from a stop, one rear wheel shuddered, and the engine seemed to rev as if missed a gear. I lifted off the throttle, and then the car operated normally. The complete failure occurred (3rd occurance) on Sept. 7. Accelerating slowly from a traffic light, turning left (again), the car exhibited the above, but much more severe. I was finally able to gain speed, but drove slowly to try to get home, about 1 mile distant. Many malfunction messages came onto the screen (listed below) Got the car home, tried to put car into "Park" but park would not engage. Engaged the emergency brake to keep car from rolling down the driveway. Shut the engine down Curious to see if the car would restart, or possibly "reset" and operate normally, I noted the shifter now indicated "Park" and now would not go into any other position / gear. Message "roadside assistance". Car is noe immobile /inoperable. Error messages: Transmission malfunction chassis stabilization drive moderately drivetrain malfunction call roadside assistance
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483582September 8, 2022
FUEL/PROPULSION SYSTEM
i was told by BMW that my vehicle doesn't qualify for RECALL 21V-586. however my high pressure fuel pump failed at about 130,000 miles. i am trying to be reimbursed for my cost of parts under the TREAD ACT but BMW says my vin wasn't included by NHTSA. the recall seems to cover all BMW diesels from 2014 to 2018. please help. Michael Kanterakis, [email protected] 973-432-0673. thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483135September 6, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482657September 2, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2014 BMW 328D. The contact stated that occasionally, the front driver's side door failed to unlock as needed. The contact was concerned that if there was an emergency he might be unable to exit the vehicle. No warning light was illuminated. The dealer was notified of the failure however, the contact stated that no further assistance was provided. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482221August 31, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481777August 29, 2022
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2014 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle failed to accelerate with the same horsepower as prior to receiving NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling). The contact stated that the current recall was issued as a follow-up to previous recall. The approximate failure mileage was 74,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481365August 26, 2022
POWER TRAIN
The contact owns a 2015 BMW 328D. The contact stated while in traffic with the vehicle idling, the vehicle started jerking. The contact depressed the accelerator pedal and the vehicle jerked increasingly. The message "Drivetrain Malfunction - Drive Carefully" was displayed. The contact veered to the side of the road. The vehicle was towed to the local dealer where it was diagnosed that the transfer case had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure an referred the contact to the NHTSA Hotline. The failure mileage was approximately 101,347.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480793August 23, 2022
TIRES:TREAD/BELT
The contact owns a 2014 BMW 328D equipped with Nexen Tires, Tire Line: Winguard Sport 2, Tire Size: 225/50/R17, DOT Number 8EJRHMEL2519. The contact stated that while driving at 45 MPH, the instrument panel alerted him that the rear driver side tire had begun to rapidly deflate. The contact pulled over and discovered that the tire was nearly flat and that the tread had separated from the tire. The contact managed to slowly drive the vehicle home where he replaced all four tires. The manufacturer was not made aware of the failure. The tire failure mileage was approximately 20,000. The vehicle failure mileage was approximately 163,000. The contact stated that the manufacturer was notified via a website and the tires are no longer available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479798August 17, 2022
FUEL/PROPULSION SYSTEM
High pressure fuel pump failed while BMW dealership mechanic was test-driving car after replacing two tires/oil change/replacing fuel filter/performing fix for recall of egr cooler part; per the service manager at the dealership, metal particles were subsequently found in the quantity control valve, necessitating complete replacement of fuel system. There is a known recall for year, make and model of my car (2014 BMW 328d) for the fuel pump, but apparently my VIN number is not falling under the recall. This issue appears identical to the issue the recall was issued for other cars with this same year/make/model. I have not performed the repair as they are quoting about $17,000 for the fix. There were no warning lights, messages or symptoms of the problem prior to this issue. In addition, they indicated I needed a new o-ring part for the fuel filter they were replacing as it was the wrong part, but they said it had nothing to do with the fuel pump. (Service said the o-ring continued to hold and was working as normal, and they recommended putting the correct by part number o-ring in its place so the fuel filter would not have come unsecured from its fitting in the future. They said the issue with the vehicle did not come from the o-ring/fuel filter; it is by their determination based upon the metal shavings in the quantity control valve, caused because the high pressure pump came apart internally and contaminated your fueling system. They said this is due to age.) They indicated that had the pump failed while I was on the highway or traveling I and/or others could have been seriously injured or killed. No one else has inspected the car at this point and it remains at the dealership for now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478019August 7, 2022
VISIBILITY/WIPER
I was driving on the freeway at 70mph, the indicated speed limit. It was cloudy, drizzling rain. No large vehicles near me. All of a sudden it sounded like a gunshot went off right above my head. I had the panoramic sunshade closed so I couldn't see anything, but my first thought was that the glass of the panoramic sunroof had shattered. After 5 more minutes of driving (so I could safely get home), I parked the car and stepped out of the door and looked at the roof. Sure enough, the front of the two pieces of glass had shattered right in the middle, about 150 square inches open to the sky, and dozens of pieces of broken glass had fallen in between the interior sunroof shade and where the glass was supposed to be. Thank goodness I had the shade closed, otherwise the pieces of glass would have landed on me and my girlfriend (who was sitting in the passenger seat.) There was no hail, no lightning, and no loose rocks from any vehicles in front of me. It was about 82 degrees Fahrenheit, so not abnormally warm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475354July 22, 2022
FUEL/PROPULSION SYSTEM
The engine stopped running as I was driving. I was able to coast to a stop but once stopped I was unable to put the vehicle in neutral so it was blocking the roadway. The cause of the vehicle engine to stop was a failure on the high pressure fuel pump. I see there has been a recall issued for this defect but my vehicle was not included. Must be an error on BMWs identification of the vehicles affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474829July 19, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
Collision warning is often inaccurate. Signaling collision when no obstacles are present. Also, EGR Cooler recall still pending.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471497June 29, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2016 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470568June 22, 2022
FUEL/PROPULSION SYSTEM
Hi, my vehicle has a recall, 21v586, for high pressure fuel pump. I suggest this recall should be elevated to a mandatory recall. When my fuel pump failed it immediately lost power while driving. I was fortunate to maneuver the car across traffic to a safe location. I consider myself a defensive and conscious driver. Had this been my wife or someone else I'm not real confident that they would be able to safely maneuver the vehicle as there was no warning. Moreover, my car has been unavailable since 5/19 when this occurred. This pump had a such a catastrophic failure that it sheared a mounting bolt holding it to engine. Metal fragments were displaced throughout the fuel system. Most recent estimate to replace fuel tank, fuel lines, low pressure pump and high pressure pump stands at $14,000+. I was just informed on 6/21, that the engine will need to be removed to extract mounting bolt of the high pressure fuel pump. At this point, I don't know when my car will be returned to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470398June 22, 2022
UNKNOWN OR OTHER
I was driving down the Massachusetts Turnpike with my 2 year old grandson and I experienced a power loss in the car. I immediately pulled over and opened the hood to find a fire starting in the engine compartment. I got my grandson out of the car and within minutes it was engulfed in flames. This in my opinion is a direct result of the BMW recall 21V-907 and I am really shocked drivers falling under this recall are still driving these vehicles. Action needs to happen before serious injury or death occurs.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11469055June 13, 2022
POWER TRAIN
In regards safety recall 21V-907, the BMW dealer does not have a remedy yet; however in October 2021 they stated that the intake manifold needed replacement due to heavy buildup and it was replaced. The recall issued in November 2021 states that the leakage from the faulty EGR valve could contaminate the intake manifold and the replacement should be done free of charge. They charged me $1,281 + labor in their invoice # 6436354/1 from 10-29-2021 and they refuse to reimburse me, alleging that there is no remedy available and referred me to bmwusa.com/recalls. BMW corporate states that the dealer should reimburse me for a "treated act reimbursement". At his point I'm not sure if it is safe to use my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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