Engine mount replace required at 37000 per dealership service inspection. Informed that it is standard for this part to fail repeatedly during life of engine. Retail price of repair at dealership estimated at $3000, offered repair for $1200. Informed that a driving hazard and cause for more engine damage if not replaced.
No injuries · No fire · No crash
We were picking up my wife’s 2022 BMW 228xi after having tinting applied to windows. As I was in the office paying for the work, my wife put her purse in the car and sat in the driver’s seat. She noticed the seat was too low and that her booster pad had been moved to the passenger seat. She had not touched any of the car's controls and was starting to turn to exit the car so she could place the pad in the driver’s seat. As she was beginning to turn, she heard the engine start and the car went into a full throttle acceleration which pushed her against the seat back. Before she could react to try to control the car, it was speeding down the parking lot and in 4 to 5 seconds reached the end of the lot and went over an approximate 40 foot bluff. Airborne, she passed over State Road 1460 and impacted a tree in the forest beyond the road. 911 was called and shortly after the Fire Department arrived to remove my wife from her car. An EMS unit transferred her to the Trauma 1 ER at a nearby hospital to treat her serious injuries. After seventeen days in the hospital she was transferred to a skilled nursing facility to continue her recovery
BMW DRL (Daytime Running Light) module is is overheating causing damage to the internal fiber optic tube. Dealer said this is a common issue and requires module replacement to prevent requiring a whole headlight assembly as BMW does not sell the fiber optic cable separately. Lights should not be overheating and causing burning to cable in car.
No injuries · No fire · No crash
The contact owns a 2022 BMW 228i. The contact stated that while driving 25 MPH and traveling over a bump in the roadway, all of the air bags deployed without warning or impact. The front windshield was cracked about halfway. The driver sustained injuries to her face and had marks and bruises on her legs and neck, and back, and a concussion. The other occupant had sustained bruises and welts; her bone was sticking out and was swollen, and medical attention was not provided. There were no warning lights illuminated. The vehicle was towed to her residence. There was no reported fire. A DC number was provided by the police department. The contact mentioned she had been in a prior crash where the air bags did not deploy. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted by email, but no assistance was provided. The failure mileage was unknown.
The contact owns a 2021 BMW 228I. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear brakes. The service brakes warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear brake rotors. The contact was also informed that the rear brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 25,000.
No injuries · No fire · No crash