Bentley Flying Spur Service Bulletins
974 manufacturer communications on file.
- February 11, 2022•Document ID: 10208373Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2066040/1
- Date Added:
- March 2, 2022
- Manufacturer:
- BENTLEY
SummaryOil leak from the oil separator/breather connection - Intake manifold whistle - Emission control warning within the DIP. Customer statement / workshop findings: - Emission control warning within the DIP And/or - Whistling noise(s) from the Inlet manifold Workshop findings: Oil leak between the oil separator tank and the Bank 1 breather line connection (Figure 1) NOTE: Oil leak detection spray is evident within Figure1, the use of detection spray in the example shown highlights the location of the leak. Measure: 1) Referring to Rep.Gr 17 - Gain access to the oil separator tank 2) Referring to Figure 2 - Replace the following parts and all associated parts as detailed within the applicable Rep.Gr and the ETKA parts catalogue
Associated Products (4)Associated Documents - February 7, 2022•Document ID: 10208658Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 2065896/1
- Date Added:
- March 4, 2022
- Manufacturer:
- BENTLEY
SummaryRotating screen alignment. Customer statement / workshop findings: The gap and fit between the veneer face facia panel of the Bentley rotating display (BRD) and the passenger and drivers side fascia panels may differ from one side to the other Depending on vehicle specification, the chrome brightware strip on the veneer face facia panel of the Bentley Rotating Display (BRD) may appear to be misaligned with the chrome strips on the passenger and/or drivers side fascia panels If the minimum functional gap is not maintained, the operation of the (BRD) unit can be compromised Technical background: The chrome brightware strip is fixed to the veneer face fascia panel (with no separate adjustment) and as such can appear to be misaligned. The veneer face fascia panel relies on fixed location pins that may be out of tolerance Referring to the Measure section, rework the veneer face fascia panel to align the chrome brightware strip and/or the gapping between the BRD and the passenger and drivers side fascia panels If the BRD is partially rotated and unresponsive (e.g not presenting one of the facias) the display must be rotated in order to remove the veneer facia, dials or MMI screen However Manual rotation of the BRD will damage the drive belt and link arm, please raise a DISS query stating the BRD is unresponsive, the DISS query will be evaluated and the BRD unlock procedure will be supplied (If required) Do Not conduct any further work until advised CAUTION: In the event that damage was caused by attempting to rotate the BRD manually without following the BRD unlock procedure the applicable warranty claim may be cancelled
Associated Products (2)Associated Documents - February 7, 2022•Document ID: 10208635Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2065894/1
- Date Added:
- March 4, 2022
- Manufacturer:
- BENTLEY
SummaryRotating display/screen - Fault diagnosis for operational complaints. Customer statement / workshop findings: Various rotating display operational complaints. The operative should ensure the correct TPI is followed depending on the actual issue(s) as follows: - TPI 2065895/- Rotating display/screen noise - Diagnosis for complaints relating to noise during operation/during a drive cycle, should be considered for any issues which relate to noise issues - TPI 2065896/- Rotating screen alignment IMPORTANT: The Rotating screen alignment TPI should be considered for any issues which relate to noise and overall functionality. HINT: Alignment abnormalities may cause functionality/noise issues - TPI 2065897/- Rotating display inoperative (Rotating display may fail to function or get stuck in one position) should be considered for vehicles up to and including VIN SCBCA13S3KC073865 If the Bentley rotating Display (BRD) is partially rotated and unresponsive (e.g. not presenting one of the facias) the display must be rotated in order to remove the veneer facia, dials or MMI screen - However Manual rotation of the BRD will damage the drive belt and link arm, please raise a DISS query stating the BRD is unresponsive, the DISS query will be evaluated and the BRD unlock procedure will be supplied (If required) Do Not conduct any further work until advised CAUTION: In the event that damage was caused by attempting to rotate the BRD manually without following the BRD unlock procedure the applicable warranty claim may be cancelled NOTE: For all other Bentley rotating display (BRD) operational issues, the operative should follow the remaining instructions within the Measure section of this TPI
Associated Products (2)Associated Documents - February 7, 2022•Document ID: 10208626Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; SUSPENSION; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
- Mfr Comm. #:
- 2065922/1
- Date Added:
- March 4, 2022
- Manufacturer:
- BENTLEY
SummaryBentley dynamic ride system warning displayed - DTC P0B2600 with symptom code 28672. Customer statement / workshop findings: Bentley dynamic ride system fault warning displayed within the DIP Workshop findings: DTC P0B2600 (Hybrid Battery A Voltage High) with Symptom Code 28672. Measure: 1) Refer to Rep.Gr 27 - Replace the Super capacitor 2) Once the work is complete - Raise a non technical DISS query confirming the issue is now resolved
Associated Products (2)Associated Documents - February 7, 2022•Document ID: 10208368Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 2051045/5
- Date Added:
- March 2, 2022
- Manufacturer:
- BENTLEY
SummaryNight vision camera - Washer jet leaking. Customer statement / workshop findings: Washer fluid dripping/leaking from the night vision camera washer jet Technical background: Please note: The photographs shown within this TPI are based on a New Continental GT/C vehicle however the process is similar regardless of vehicle type Referring to Figure 1 - In the event the afore mentioned symptom is evident the operative should refer to the Measure section of this TPI to replace the night vision washer jet (short link hose -Circled) which connects the night vision camera washer jet (A) to the washer jet supply hose connector (B) Measure: 1) Referring to Rep.Gr 63 Remove the front bumper lower inner grilles 2) Disconnect the hose from the night vision camera as shown in Figures 2 and 3 Please note: Washer fluid may leak once the hose is disconnected - Ensure a suitable container is used to collect the fluid, all fluid MUST be discarded as per all local environmental guidelines
Associated Products (4)Associated Documents - February 7, 2022•Document ID: 10208367Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2058423/7
- Date Added:
- March 1, 2022
- Manufacturer:
- BENTLEY
SummaryNew Continental GT / GTC, New Flying Spur and Bentayga - Low Oil Pressure Warning During Early Vehicle Life. Customer statement / workshop findings: Warning on the Driver Instrument Panel (DIP) - Oil pressure too low DTCs relating to oil pressure may also be stored within the Master ECU. Diagnostic Trouble Codes (DTC) P052400: Engine Oil Pressure Too Low and/or P15AA00: Engine oil pressure - Lower limit not reached stored in the Master Engine Control Unit (ECU). Measure VERY IMPORTANT: Prior to conducting the onward instructions, the following symptoms MUST be evident - Warning on Driver Instrument Panel (DIP) Oil pressure too low And/or - Diagnostic Trouble Codes (DTC) P052400: Engine Oil Pressure Too Low and/or P15AA00: Engine oil pressure - Lower limit not reached stored in the Master Engine Control Unit (ECU) Should any of the afore mentioned not be evident and the symptoms cannot be reproduced. No further action should be taken unless the issue can be reproduced or demonstrated by the customer. In the event the symptom/s are evident please conduct the onward Diagnosis Instructions
Associated Products (2)Associated Documents - January 19, 2022•Document ID: 10207658Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; SUSPENSION
- Mfr Comm. #:
- 2064582/2
- Date Added:
- February 5, 2022
- Manufacturer:
- BENTLEY
SummaryVehicle sitting low on one or more corners when static with no relevant DTCs stored. Customer statement / workshop findings: - Vehicle sitting low on one or more corners when static - No relevant DTCs are evident Technical background Refer to the Measure section of this TPI Measure: 1) Confirm there are no DTCs indicating a fault with the air suspension system or associated systems 2) Refer to the instructions within TPI 2053492/- to confirm that no air leaks or issues relating to the air springs are evident
Associated Products (2)Associated Documents - January 19, 2022•Document ID: 10207657Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- 2064577/1
- Date Added:
- February 5, 2022
- Manufacturer:
- BENTLEY
SummaryTransmission control module update (SC 21/39). Technical background: Software update is available and should be applied to the following control unit: - Transmission (address 02) Remedy: Carry out the software update instructions within the Work section to completion, the update allows the Transmission control unit to automatically erase two fault codes which can become evident, without the update the fault codes would not self heal/erase The fault codes are as follows: - P0714 And/or - P1849
Associated Products (1)Associated Documents - January 11, 2022•Document ID: 10207653Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; PARKING BRAKE
- Mfr Comm. #:
- 2062184/4
- Date Added:
- February 5, 2022
- Manufacturer:
- BENTLEY
SummaryElectronic Parking Brake (EPB) functionality issues. Customer statement / workshop findings: The following issues could be evident during PDI or found whilst in service - Electronic Parking Brake (EPB) found not operating to specification - EPB may not hold the car effectively - Parking brake components showing signs of wear - Parking brake warning light may also be evident within the DIP (See example shown in Figure 1) Measure: 1) Carry out a full inspection of the (Electronic Parking Brake EPB) system including the following components: - Right and left hand (EPB) Actuators - Right and left hand rear brake shoes (EPB) See example shown in Figure 2
Associated Products (2)Associated Documents - January 6, 2022•Document ID: 10207623Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2065472/3
- Date Added:
- February 4, 2022
- Manufacturer:
- BENTLEY
SummaryV8 Kovomo - New Continental GT/GTC and New Flying Spur - Valve spring replacement (SC21/41) Technical background: The intake valve springs (16) and outlet valve springs (16) located within the cylinder heads of Bank 1 and 2 require replacing The replacement of all valve springs is required due to an issue which was discovered during a routine quality inspection VERY IMPORTANT: Before continuing with the onward instructions the operative should confirm if the symptoms within TPI 2064776/- are applicable In the event the symptoms are applicable the operative MUST first conduct TPI 2064776/- to completion The operative MUST then raise a new Technical DISS query or respond via the already open DISS query and await feedback from Product Support before conducting any further work as further information will be requested back which may change the method of repair Remedy: The replacement of all intake valve springs and all outlet valve springs (Bank 1 and Bank 2) is required
Associated Products (2)Associated Documents - January 5, 2022•Document ID: 10207149Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2064776/3
- Date Added:
- February 4, 2022
- Manufacturer:
- BENTLEY
SummaryV8 Kovomo - Engine misfires - Engine management light illuminated within the DIP. Customer statement / workshop findings - Engine misfiring - Engine running rough (not refined) - Engine misfire DTCs evident - Engine management light illuminated within the DIP - Knocking noise from the cylinder head (NOTE: The noise can be evident on either bank) Measure VERY IMPORTANT: Before continuing with the onward instructions the operative should confirm if the following VIN applicable Service Campaign is listed within Elsa pro - EC24 - V8 Kovomo - New Continental GT/GTC and New Flying Spur - Valve spring replacement (SC21/41) Or - EC25 - V8 Kovomo - Bentayga - Valve spring replacement (SC21/42)
Associated Products (4)Associated Documents - December 21, 2021•Document ID: 10206083Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2065604/1
- Date Added:
- January 6, 2022
- Manufacturer:
- BENTLEY
SummarySuspicion that control units or services have been influenced by third parties. Customer statement / workshop findings: In the event a customer complaint is received relating to a suspicion that control units or services have been influenced by third parties the instructions within this TPI should be followed. Technical background: A suspicion that control units or services have been influenced by third parties means that unauthorised people or groups may have gained access to a vehicle's control unit(s) or online services and may have manipulated them in such a way that may compromise customer data confidentiality or the operation of the vehicle and/or online services. When investigating potential third party influences of control units or online services, it is important to take all normal diagnostic measures to rule out a normal functional error or misuse of the system by the user
Associated Products (4)Associated Documents - December 21, 2021•Document ID: 10206082Service Bulletin/Repair InstructionsSTRUCTURE; EQUIPMENT
- Mfr Comm. #:
- 2051045/4
- Date Added:
- January 6, 2022
- Manufacturer:
- BENTLEY
SummaryNight vision camera - Washer jet leaking. Customer statement / workshop findings: Washer fluid dripping/leaking from the night vision camera washer jet. Technical background: Please note: The photographs shown within this TPI are based on a New Continental GT/C vehicle however the process is similar regardless of vehicle type Referring to Figure 1 - In the event the afore mentioned symptom is evident the operative should refer to the Measure section of this TPI to replace the night vision washer jet (short link hose -Circled) which connects the night vision camera washer jet (A) to the washer jet supply hose connector (B)
Associated Products (4)Associated Documents - December 20, 2021•Document ID: 10206175Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2065398/1
- Date Added:
- January 7, 2022
- Manufacturer:
- BENTLEY
SummaryW12 TSI - Engine MIL light illuminated with numerous DTCs within 0001 including - P032700 and/or P033200. Customer statement - MIL light displayed - Engine not refined when running Workshop findings The two most common DTCs are as follows: - P032700 - Knock sensor 2 Circuit Low input - address 01 (Engine control module 1) - P033200 - Knock sensor 1 Circuit Low input - address 01 (Engine control module 1) Please note: The DTCs listed are the two most common DTCs (seen to date) although other DTCs may be evident depending on the failure mode (including the boost control solenoid and crankcase ventilation heater DTCs)
Associated Products (4)Associated Documents - December 16, 2021•Document ID: 10206340Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2064776/2
- Date Added:
- January 8, 2022
- Manufacturer:
- BENTLEY
SummaryV8 Kovomo - Engine misfires - Engine management light illuminated within the DIP. Customer statement / workshop findings: - Engine misfiring - Engine running rough (not refined) - Engine misfire DTCâÂÂs evident - Engine management light illuminated within the DIP - Knocking noise from the cylinder head (NOTE: The noise can be evident on either bank) IMPORTANT: The symptoms described are typically evident during early life stages of vehicle use (between 100Km and 250Km) Technical background Refer to the Measure section of this TPI in the event the symptoms are as described
Associated Products (4)Associated Documents - December 16, 2021•Document ID: 10206310Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2059612/3
- Date Added:
- January 8, 2022
- Manufacturer:
- BENTLEY
SummaryBentayga Hybrid and New Flying Spur Hybrid - Home Charging Unit PIN code. Customer statement / workshop findings: Bentley Home Charging Unit - Unable to recollect Personal Identification Number (PIN). Unable to charge High Voltage Battery with Bentley Home Charging Unit. Technical background: The Bentley Home Charging Unit can be protected from unauthorised use by creating a four-digit PIN. If the PIN authorisation function is activated it has to be entered in the Home Charging Unit before it is used to charge the High Voltage Battery. If a Customer forgets the assigned PIN it will not be possible to unlock the Bentley Home Charging Unit. Follow the steps within the 'Measure' section to reset the PIN.
Associated Products (1)Associated Documents - December 14, 2021•Document ID: 10206329Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2065498/1
- Date Added:
- January 8, 2022
- Manufacturer:
- BENTLEY
SummaryRear seat entertainment - Unavailable features. Customer statement / workshop findings: The crosslink and audio to car functions of the Rear Seat Entertainment screens are not working to specification (icons greyed out) a message is also displayed advising the feature(s) are not available when the icons are pressed Refer to the examples shown in Figures 1,2 and 3. Technical background: The new Rear Seat Entertainment system is being continually improved by Bentley Motors Some features are temporarily unavailable including the crosslink and audio to car these features will be available as an Over The Air update. No workshop visit is required once the updates are available.
Associated Products (4)Associated Documents - December 14, 2021•Document ID: 10206326Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- 2061536/4
- Date Added:
- January 8, 2022
- Manufacturer:
- BENTLEY
SummaryInfotainment screen stalls at Initialising. Customer statement / workshop findings: Upon start-up of the Infotainment system, the home screen appears to be stuck in the 'Initialising' stage, when this scenario is evident a spinning wheel is visible (Figure 1) Technical background: The issue occurs when the Infotainment system is shut down with the Home menu screen displayed. The Infotainment will start up on this screen the next time the vehicle is started Should the symptoms be the same as the description within the Customer statement/workshop findings section the operative should complete the questionnaire and carry out the instructions within the Measure section of this TPI Once completed the questionnaire should be attached to an existing or already open DISS query
Associated Products (2)Associated Documents - December 14, 2021•Document ID: 10206314Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2061537/4
- Date Added:
- January 8, 2022
- Manufacturer:
- BENTLEY
SummaryInfotainment home screen - Loading messages visible on start up in multiple tiles. Customer statement / workshop findings: Upon start-up of the Home screen, loading messages can be seen in some or all of the tiles (Figure 1) Technical background: A delay when loading tiles is normal, this is due to the amount of external data that is required to load each individual tile, including multiple pages of external data that can be associated with each individual tile. Some tiles will naturally take longer to load than others. For example, APPS, NAVIGATION and MEDIA are likely to have a greater delay in loading than other tiles this is due to the amount of external data required to display the relevant information. TIP: If required, the delay can be reduced by only selecting tiles that do not communicate with external data sources, for example CAR or CLIMATE functions The operative should complete the questionnaire within the Measure section of this TPI, once completed the questionnaire should be attached to an existing or already open DISS query the operative should await feedback before conducting any further work
Associated Products (2)Associated Documents - December 14, 2021•Document ID: 10205868Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2063410/3
- Date Added:
- January 3, 2022
- Manufacturer:
- BENTLEY
SummaryInfotainment Main unit (5F / J794) fault finding/diagnosis procedure. Customer statement / workshop findings Issue suspected with the Infotainment Main unit (5F / J794) - For example: - MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background The operative should continue as follows: - Complete the questionnaire within the Measure section of this TPI (Part 1) once completed the questionnaire should be attached to an existing or already open DISS query - Once the questionnaire is complete, the operative should refer to (Part 2) within the Measure section regarding fault finding/diagnosis of the Infotainment Main unit (5F / J794)
Associated Products (4)Associated Documents