Audi Q7 Complaints (2018)

144 consumer complaints on file.

#11646592March 5, 2025
ENGINE
The vehicle developed a misfire on cylinder 1. The dealership ran a 3 hour diagnostic that included using a borescope on all cylinders. One of the valves on cylinder 1 was identified as bad. The dealership indicated the only solution was to replace the engine and suggested trading the vehicle in for a new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636014January 15, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Getting error message again regarding "Front Right Side Marker Light Defective". This issue was already addressed back in late 2024 by my local Audi service center, but has popped back up again for the second time. My car has a little over 100K and has no other problems. There was an Audi recall Campaign 97CB (NHTSA campaign ID #16V642000) that addresses this exact issue and applies to some affected VIN numbers, but mine is not included. Seem to be occurring with a lot of regularity based on research online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635382January 11, 2025
POWER TRAIN
Bad water pump and thermostat for 2018 Audi q7 59,000 miles I see it has been a class action lawsuit on the water pumps
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631422December 18, 2024
EXTERIOR LIGHTING
A very distracting warning about an issue with a front left side marker keeps popping up - on some rides multiple times in a minute! - and the only way to address it is, according to the dealership, to pay almost $7,000 to replace the entire headlamp assembly. It’s so distracting I do not permit the new teenage driver in our family to drive the car because I do not think it is safe. The visual is alarming and appears in the display immediately behind the steering wheel, so it is distracting. I think it makes a Ping! noise too, each time it appears. The car passed inspection because the light still works, there seems to be some other problem deep in the assembly that is causing the distracting warning. Given the cost and the safety issue from the distraction, I was surprised there is not a recall on this. So, I am reporting it now. Here is the information the dealership provided with the estimate: IMMEDIATE ATTENTION UPON INSPECTION AND DIAGNOSING FOUND LEFT HEADLAMP ASSEMBLY IS DEFECTIVE 450TU FOR HEADLAMP REPLACEMENT 350 TU FOR FRONT CAMERA CALIBRATION REPLACE HEADLAMP ASSEMBLY IS 6,973.89
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630643December 13, 2024
EXTERIOR LIGHTING
97CB (NHTSA campaign ID 16V642000. This recall address this issue on the 2018 Audi Q7. Side marker light malfunction. Does my vehicle qualify?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630338December 12, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Getting error message regarding "Front Right Side Marker Light Defective". My car has a little over 66K and has no problems. There was an Audi recall ampaign97CB (NHTSA campaign ID #16V642000) that addresses this exact issue and applies to some affected VIN numbers, but mine is not included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630208December 11, 2024
EXTERIOR LIGHTING, SERVICE BRAKES
Error code for right front side marker light faulty. Light seems to be working. I've had two mechanics look at the car. They can't figure out what's wrong. Error message appears randomly. Brakes are very squeaky. I took the car to Audi and they said it was normal and I should brake more aggressively.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629396December 7, 2024
EXTERIOR LIGHTING
My car shows a warning message that says, right front side marker light issue. I understand Audi issued a recall for this issue but only for certain VINs which did not include my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628711December 3, 2024
EXTERIOR LIGHTING
The left front side marker light is defective. However, the left front side marker light is working. The vehicle keeps reporting this error. Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue, but this problem has always existed. Even 2018 Audi vehicles have this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628141December 1, 2024
EXTERIOR LIGHTING
Audi Q7 front right parking light defective. Audi recall campaign 97CB (NHTSA campaign ID 16V642000) 16V642000 My vehicle says no open recalls but I get the error meaaage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624893November 13, 2024
ENGINE
Valve three burnt causing engine failure and replacement
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623158November 1, 2024
SUSPENSION
Rear spring and lower plates have snapped and are broken. This happened at around 60,000 miles. A lot of 2017 & 2018 Audi Q7 owners are complaining at Audi Forums. Please take a look at this issue. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622426October 29, 2024
TIRES
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622103October 26, 2024
UNKNOWN OR OTHER, ENGINE
At my 100k mile inspection it was noted that an engine mount is leaking. With a repair cost in the multiple thousands I checked online and have found this to be an extremely common occurrence with possible disastrous implications.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621815October 24, 2024
ENGINE
We were driving down the expressway when the car began to vibrate. We pulled over and had lights on the dash. We had it towed to a dealership where it was diagnosed as a burnt valve and ruined motor. I believe a new Audi engine quote was around $26,000. We took very good care of this car. This is a common issue and will become more common as these engines fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619770October 15, 2024
EXTERIOR LIGHTING
Car starting giving an error that the “Front right side parking light is defective”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615905September 23, 2024
STEERING
The contact owns a 2018 Audi Q7. The contact stated that while driving at approximately 15 MPH and attempting to make a left turn, the steering wheel seized without warning. The contact stated that the passenger’s side front and rear wheels struck the curb causing the vehicle to spin out. The contact was able to regain control of the vehicle. The vehicle was brought to a stop and was towed to the dealer to be diagnosed. The contact was informed that the steering rack had failed due to a loss of communication with the steering module. The vehicle had not been repaired. The manufacturer had not been made aware of the failure. The failure mileage was 64,851.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614466September 13, 2024
STEERING
There is rapid pecking noise / vibration when traveling during all right directional curves in the road. When I head in to a slight curve where the steering wheel only needs to be moved a few degrees to the right, the noise is such that I can feel it around the firewall and footwell of both driver and passenger side not to mention it is very loud and annoying. I notified Bill Jacobs BMW along with the brakes squealing while backing up) where I bought the vehicle and they said to take it to an Audi dealer. I went to Audi of Lexington KY and they were wanting to charge me over 8K to replace the exhaust. I did have the exhaust replaced and new front brakes completely replaced and the issue for both are still present. Very disappointed since I found TWO TSB's relating to my vehicle after paying so much for the work. There is a TSB for the Exhaust downpipe and mounts as well as a TSB for squealing brakes. Being told, all German cars have squeaky brakes is BS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612461September 4, 2024
ELECTRICAL SYSTEM
I researched this issue and noticed a widespread problem with the light detection of the 2017 modes and the 2018 Audi Q7 left front-side marker light. I have had this issue with my vehicle twice, resulting in over 4,000 dollars in repairs each time. I noticed that the 2018 models were left off, but I am sure there are more owners with this exact problem, and I believe this recall should be granted to 2017-2019 owners since the vehicles are in the same generation and have the same vehicle components on them. This is a widely known issue and a clear cash grab for Audi as the repair process to fix this is over $4,000 dollars each time, and the issue has not been resolved and is not covered under many warranties.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612132September 2, 2024
EXTERIOR LIGHTING
Front left side marker light malfunction warning came on. All lights seem to be working but warning light is still on . All forums online indicate a common issue with no resolution other than disabling the safety feature which is not a good option. Seems to be a prevalent issue with the q7 and should warrant a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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