Audi e-tron GT Complaints

18 consumer complaints on file.

#11757735August 18, 2026
ELECTRICAL SYSTEM
I own a 2023 Audi e-tron GT Premium Plus, VIN [XXX]. The vehicle was included in NHTSA Recall 24V726 / Audi Recall 931A concerning high-voltage battery modules that may internally short and create a fire risk. Audi previously completed the 931A remedy by installing the advanced HV battery monitoring software. After the recall remedy was completed, the vehicle displayed an Electrical System Malfunction and the Battery Energy Module reported: “Hybrid/high-voltage battery – Cell module 20 faulty.” I have photographic evidence of this fault, although I later cleared the DTC. Audi’s 24V726 documentation states that the final monitoring software is designed to detect future HV battery module anomalies and that affected modules will be replaced when anomalies are identified. I presented the issue to an authorized Audi dealership and requested diagnosis of Module 20 to determine whether it represents the condition associated with Recall 24V726. The dealership refused to evaluate the HV battery because the vehicle has a rebuilt title. I also contacted Audi of America. Audi stated that Recall 931A is already completed because the monitoring software was installed. My concern is not that the software was never installed. My concern is that the vehicle developed a potentially serious HV battery module fault after installation of the recall remedy, and Audi/dealer have not determined whether Module 20 is the battery anomaly the recall monitoring system was designed to detect. I am asking NHTSA to review this as a potential recall-remedy effectiveness and vehicle safety issue, particularly because Recall 24V726 concerns HV battery internal short circuits and fire risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752773July 25, 2026
ELECTRICAL SYSTEM
While driving my children to school, the vehicle suffered a sudden and complete electrical malfunction in the middle of moving traffic. The vehicle began violently rising and falling. It became inoperable and stopped in the roadway. The door locks failed and would not release — my children were trapped inside a disabled vehicle in live traffic. The only opening that would function was the driver's window. I had to pull my children out through the driver's side window, one at a time, into the road, with traffic around us, in order to get them out of the car. That is not an inconvenience or a quality complaint. That is a safety failure with children in the vehicle, and it is the direct result of a defect that Audi has still not repaired. All motherboards had to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734657April 29, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
Purchased a used 2022 Audi E-Tron GT with an open NHTSA safety recall for high-voltage battery fire risk (Recall 24V726 / Audi 931A). The recall remedy had not been performed at time of purchase. The selling dealer completed a pre-delivery inspection two weeks prior to sale with full knowledge of the open recall. Within 7 weeks of purchase, the vehicle entered limited performance mode (turtle mode) while driving and had to be towed. A high-voltage coolant pump was diagnosed faulty and replaced. Days later, the vehicle powered down completely while driving. Fault codes indicated an implausible signal from the HV battery controller. The battery management controller (J840) was replaced. After replacement, additional faults were found. The HV battery switch box (SX6) was also diagnosed faulty and replaced. The vehicle was out of service approximately 18 days for this event alone. Within 11 months of purchase, the vehicle developed water intrusion in the trunk area traced to a faulty spoiler motor sealing surface. This caused corrosion to the center tail lamp connector, electrical shorts to all three tail lamps, and required repair of six wiring harness connections. A body electrical wiring repair was also documented in service history prior to purchase, suggesting a pre-existing sealing defect. Total: 9 dealer visits and 50+ days out of service in under 14 months. All repairs performed under manufacturer warranty. The open safety recall was not completed until 8 months after purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725888March 20, 2026
ELECTRICAL SYSTEM
The Audi e-tron GT contains a design defect where the 12v battery cannot be charged in the event it becomes depleted. The battery is stored in the front trunk, but this can only be opened when the car has electrical power - there is no manual release. This leaves the vehicle immobilized to the point it must be towed to a dealer using special equipment because the four wheel drive train is locked in position when de-powered. This is a safety issue because it will leave a driver unexpectedly stranded in a remote location or otherwise unable to use their vehicle in an emergency situation. There is no way to mitigate this risk (e.g. via routine replacement of 12v battery) because any electrical fault separate from the battery itself is sufficient. In my case, a malfunctioning light switch caused a parasitic drain on the 12v leaving the car totally immobilized. I was unable to start the car and it took two days for Audi to send a tow truck with the correct equipment to tow the vehicle. It then took them several weeks to diagnose and resolve the problem. Meanwhile, there are thousands of similar components on the car that could potentially cause the same issue to reoccur. The Porsche Taycan, which shares the same platform as the e-tron GT, allows the front trunk to be opened by connecting jumper cables to a fuse box in the driver's side foot well after accessing the passenger cabin with a manual key. The 12v battery in the front trunk can then be charged so the car can be driven in an emergency or to a service center. A recall should be issued requiring Audi to provide the driver some way of accessing the 12v system in an emergency. Failed Component: 12v battery / light switch. Unsure if dealer kept failed part. Safety Risk: Driver left stranded - no way to mitigate via proper maintenance. Confirmation of Issue: Dealer confirmed issue. Inspection of parts: Unsure beyond servicing dealer. Warning: No symptoms or warning of problem. Car simply died overnight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705389December 16, 2025
ELECTRICAL SYSTEM, ENGINE
I am submitting this complaint regarding Audi’s continued failure to complete an active safety recall repair on my vehicle despite extended possession of the car and multiple representations that required parts were available or imminent. My vehicle has been continuously out of service for over four months while awaiting completion of a battery recall repair. During this time, Audi and the authorized dealership have repeatedly provided estimated timelines for repair completion based on expected parts deliveries. These timelines have consistently been missed. Most recently, Audi corporate confirmed that all required parts were expected to arrive by 12/12/25. However, Audi Parts Distribution has delivered only partial components on multiple occasions. Specifically, mounting harnesses have been delivered twice, but the required coolant hoses necessary to complete the battery installation have not been included. As a result, the vehicle remains unrepaired and inoperable. At no point has Audi provided a clear explanation of the full scope of repairs being performed, a definitive list of required components, or a reliable completion timeline based on confirmed parts availability. Communication has consisted primarily of assurances regarding ETAs that have proven inaccurate. The vehicle has now been unavailable for more than one-third of the calendar year and more than 12 percent of the total time I have owned it. Audi has acknowledged the delays but has declined to provide further assistance or resolution beyond minimal compensation, despite the ongoing inability to complete the safety recall repair. I am concerned not only about the prolonged loss of use, but about Audi’s apparent inability to effectuate a timely and complete remedy for a known safety recall. I am requesting NHTSA review whether Audi’s recall remedy process is being properly executed and whether similarly situated vehicles are experiencing comparable delays.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657710April 30, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Audi E-Tron GT. The contact received notification of NHTSA Campaign Number: 24V726000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655855April 21, 2025
FUEL/PROPULSION SYSTEM
My 2023 Audi e-Tron GT has been subject to a recall since September 30, 2024 for possible fire risks associated with its electric batteries, yet Audi still has not announced a solution in the past seven months. Instead, Audi recommends charging the battery to not more than 80% capacity, which significantly limits the vehicle's range. Why has AUdi not been pushed to either fix the problem or compensate owners of affected vehicle, and what is the NHTSA doing about it?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636236January 16, 2025
ELECTRICAL SYSTEM
The contact leased a 2023 Audi E-Tron GT. The contact stated that the message that the battery power was reduced to 70 percent was displayed. The contact stated that the battery failed to charge above 70 percent. The reduced performance warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V726000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 9,826. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594201June 13, 2024
ELECTRICAL SYSTEM
There is an outstanding recall on my vehicle and Audi are not able to complete the recall for over 30 days. I am currently only able to charge the car to 70% for concern that the vehicle will catch fire. As a result the range of the vehicle has been reduced. I have contacted AudiUSA, who said it is not their issue but rather a problem with my dealer. My car's range has been reduced to 120 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592575June 5, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Audi E-Tron GT. The contact received notification of NHTSA Campaign Number: 23V842000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588133May 10, 2024
ELECTRICAL SYSTEM, STEERING
Multiple alerts reported by the car's system for electrical malfunction and steering wheel dysfunction. These alerts keep coming at least 3 times a week. Car has been to the dealership, Audi of Raleigh who has inspected the car 3 times and unable to find the problem. It would seem that the elctric malfunction and steering malfunction would be safety risks to keep driving the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580202March 30, 2024
ELECTRICAL SYSTEM, ENGINE
[XXX] Battery risk has not been repaired for any remediation since Dec 2023 failed remediation at this point. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573184February 21, 2024
FUEL/PROPULSION SYSTEM
I was in Portland, Oregon, charging the car at a 350 fast station located in Fred Meyer and it was snowing and raining at the same time. I couldn't get the car to charge more the 90 % and got only 175 miles. Since it was wet, the car windshield will not defrost. The visibility in the car was not very good. I start driving back home to Eugene, around 100 miles. I was concern if i can make it home. When i arrive home, i had only 20 miles left on the charge. The car used to get 230 to 240 miles ranges. Now, even in mild weather, i get 199 miles maximum with 100% charge. I left the car to the dealer to check the battery and they didn't find anything wrong. Now, I will not drive the car in cold weather since i feel not safe driving more than a 100 miles and the charging station will not deliver the charge at more than 20 kw(it will take 2 days to charge the battery at 20 kw).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566616January 19, 2024
UNKNOWN OR OTHER
The heating system failed and continue to blow cold air, No warnings lights, just unable to blow hot air. it's unsafe since this vehicle being operated in extreme cold temperature. Canada has issues a recall for it. This seems to be happening to quite a lot of Etron Gt why hasn't there been one in the U.S. This is the Canadian Recall which covers 2021-2023 Recall Date2023-05-31 Last Updated2023-06-09 Notification TypeSafety TC SystemHeater And Defroster Issued byVOLKSWAGEN Manufacturer Recall Number82C7 Units Affected The number of vehicles or components affected by the recall.659 CategoryCar Recall Details
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502413January 18, 2023
ELECTRICAL SYSTEM
The heater has failed. Dealer has diagnosed as high voltage heating unit failure. The issue is that this problem is occurring in many etron GTs and Porsche Taycans and there is no info from Audi as to when they will have replacement parts. No heat in the middle of winter, and the windows fog up, forcing you to drive with a window cracked open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477759August 5, 2022
POWER TRAIN
On Thursday August 4, 2022, after backing out of a space, I placed the vehicle in drive and the vehicle shifted uncommanded to neutral prior to being motion. My vehicle has shifted to neutral once and park twice previously. I reported this issue to Audi of Indianapolis in May 2022, but no technical remedy was provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475656July 25, 2022
POWER TRAIN
After exiting the highway and slowing for traffic the car lost power and displayed a message along the lines of "Drive system malfunction. Continued driving not possible." I was able to limp the car out of traffic to a parking lot nearby, but the car had almost no power. You could push the accelerator all the way to the floor and the car would barely move. Once in the parking lot I turned the car off for a few minutes and then back on. The problem appeared to resolve but once exiting the parking lot immediately came back. Once again I limped to another parking lot and shut the car off longer, waiting for it to go to "sleep." After restarting the car this time the error was gone and driving functionality was normal, and has not reoccurred since (knock on wood). The e-tron GT owners forum has a thread where others have experienced the issue, which is how I was aware that turning the car off and on could resolve the problem and allow continued driving. While the issue has not persisted, it put me in a very dangerous situation where I lost all power in the middle of traffic. I'm thankful I had exited the interstate when it occurred and it didn't happen while I was traveling at a high speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474775July 19, 2022
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
While backing out of a parking space, with the car in reverse and in motion, the car turned itself off. The car stopped abruptly, I'm not sure if it applied the brakes or some sort of parking brake - at first I thought we got hit from behind - it was very forceful. The car turning itself off and stopping without warning is a huge safety risk, I am glad it did not happen on a roadway. Possibly related, I had started the "Park assist" feature from my phone. I started the engine from my phone, but did not move the car. I entered the car and put it in reverse. I wonder if the "Park assist" timed out and triggered the car turning off. It was about 30 seconds from when the car turned on before it turned off. Depending on the parking configuration, that would be enough time to get onto a public road, a real danger. To best address the specific questions in guidelines, it has not been looked at by a dealer or service center. I have encountered dozens of minor safety issues with the car (ie. unexpected braking, unexpected phantom lane keep turns, lane keep turning into obstacles, inconsistent idle/creep movements, unexpected high beam re-enabling, false SOS signals, etc). When I reported these to the dealer, they either said "unable to reproduce" or "works as intended". None of these rose to the level I felt it needed to be reported, but I can expand on those issues more if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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