Audi A3 Complaints

905 consumer complaints on file.

#11473610July 12, 2022
AIR BAGS, ENGINE, UNKNOWN OR OTHER
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472867July 8, 2022
AIR BAGS
The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The contact stated that the warning message "System Failure - Replace Sensor" would illuminate and the seat belt chime reminder would engage whenever the front passenger’s seat was unoccupied and the seat belt was not buckled. The dealer was notified and informed the contact that the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472767July 7, 2022
FUEL SYSTEM, GASOLINE:STORAGE
The contact owns a 2017 Audi A3. The contact stated while refueling the vehicle, fuel was spilling from the fuel filler neck. The contact drove back to her residence and placed the vehicle in park(P) and noticed the odor of gasoline entering the cabin. The contact stated that the check engine warning light was illuminated. The contact exited and checked the gas cap and noticed that fuel was pouring from under the passenger’s side rear tire. The contact had the vehicle towed to a certified mechanic who diagnosed that the fuel tank needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 42,800. The consumer stated that they reached out to Audi USA/Volkswagen for a reimbursement for the replacement of the fuel tank, the request was denied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471685June 30, 2022
AIR BAGS
The contact owns a 2018 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470551June 22, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Upon parking in my garage, the vehicle leaked fuel from the rear-wheel on passenger side. There were no warning lights to indicate the fuel line or other component was compromised or malfunction. The vehicle was towed to the Audi service center for inspection. The inspection revealed fuel was in the charcoal canister, filter and leak diagnostic pump; replacements were needed. Please see video: https://api.mykaarma.com/video-walkaround/details?inspection_uuid=62b08d040e1dff5107d5e511&fileType=image_and_video The fuel leak was similar to the 2016 Audi Recall 16V647000; it was due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system. As fuel accumulated in the EVAP system, it leaked out through the charcoal canister filter element.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470122June 20, 2022
FUEL/PROPULSION SYSTEM
On Tuesday, June 7, 2022 my vehicle began having a hard time accelerating, then my vehicle started leaking out gas from the back of the vehicle located in front of the rear passenger tire. I then took the vehicle to Audi West Houston to have a diagnosis. After a day and a half, Audi misdiagnosed my vehicle with ethanal composition too high and recommended that the gas tank be drain. I then took my car to an independent mechanic who replaced the fuel pump. On the way to the independent mechanic for a second opinion, the check engine light surface. I then stopped at the gas station to put gas in the vehicle, but the vehicle would not take fuel even though After the fuel pump repair, the car was still misfiring and gas was still leaking from the rear of the vehicle and gas fumes would be smelled from inside the car. The charcoal canister of the vehicle was changed with OEM parts. The vehicle's sending units were pulled and the fuel level was tested. The vehicle's Leak Defection Pump was then inspected for the fuel intrusion and were not obstructed. The vehicle again began leaking fuel. The purge and vent valves of the vehicle were working properly and the vent filter was wet with fuel. The fuel was being pushed into the charcoal canister from an internal valving issue inside the fuel tank. The independent mechanic then called an authorized Audi dealership who acknowledged similar problems in Audi vehicles. The authorized Audi dealership deemed the car unsafe to drive and suggested that the independent mechanic park the vehicle outside of the mechanic shop because a simply spark could cause the vehicle to easily caught on fire. Audi also acknowledged that there are no available parts for the car as all of them are on indefinitely on backorder. The car is not only an emission issue but also a safety issue with not feasible solution. Furthermore, I live in Texas during an unpredictable drought, even the weather could cause the vehicle to spontaneously combust in flames.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469701June 16, 2022
WHEELS
Our vehicle was purchased new a year and four months before the tires were considered completely "dry rotted" out by the Audi technician. The vehicle has 35, 737 miles on it, but it was all highway commuting driving. The TMPS never sparked an issue until the tires got down to 10 PSI only 10 miles before we were on our way to the dealership for this routine 30k maintenance appointment. The tech said that the TMPS would not show an issue because the faulty tires were all worn down with dry rot equally. So it was a 1: 2 punch of faulty tires with a terrible design to the TMPS. To make it worse, we were supposed to have the car in for this maintenance plan 3 weeks before, but Audi called to tell us they were canceling our appointment because they were double booked. In fact, the only reason this car was even able to be seen at this appointment on this day three weeks later was because our other Audi was scheduled for routine maintenance the day of this appointment and we asked to push back our other Audi so this one could be seen since it was too much of a delay. SO our safety kept being put at risk by a design flaw with the vehicle that did not show an issue when it should have, faulty tires given to us by Audi, and then a large delay in service we were supposed to receive (nd a delay in service on our other vehicle as well). Also they were unable to fix the other recall on the vehicle because Audi ran out of parts for it, so we are at risk still for that recall issue. It is unknown when they will address this. Also interestingly enough, we have maintenance and repair plans for everything on this vehicle, and of course, this just happened to be the one thing not covered conveniently. We submitted to Audi that this is unacceptable, and they refused to help us. The mechanic included a video of the damage to the tires that we will submit with this. The link for this is https://asr.autonation.com/1uPfbpuqWB We will also download it and submit it in case this link is delete
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469068June 13, 2022
AIR BAGS
Sensor in seat, has illuminated airbag light on dash and says airbag is off for passenger, sest belt light is illuminated even though no one is sitting in the seat, have to have sent belt clipped in to have warning light stop chiming Have contacted dealership and they say there is nothing they can do about it, also called audi USA and had the issue escalated and haven't heard from anyone at all amd its been over a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469073June 13, 2022
AIR BAGS, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
There is a recall on our daughters Audi A3 that we have been trying to have fixed for over 2 years. We call, we follow up and are consistently told there is no fix for the problem. The letters we continue to receive say it is about 4 hours of work on the PODS system. I am tired of our college daughter paying for a known unsafe vehicle and am reaching out as we have exhausted all possibilities with Audi USA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468880June 12, 2022
FUEL/PROPULSION SYSTEM
When pumping gas, it only allows for less than 5 consecutive seconds until the nozzle clicks off. It is soon followed by gas spilling out of the filler neck. Also accompanied by a rough running vehicle plus misfires. The vapor canister, along with the leak detection pump have already been replaced. Therefore the only issue that warrants these outcomes is suction pump failure. This is in recall 20Y5. Thought it does not state my car needs it. Ive been stopped by multiple drivers on the roadway for gas spilling from the fuel door. The climate in which this car operates exceeds 100⁰ especially in the summer time. One small spark could endager or cost me, my peers, and any surrounding people their lives.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468825June 11, 2022
EXTERIOR LIGHTING
The tail light bulbs melts plastic and can cause fire. My light indicator came on. When I checked the bulb, the internal structure was melted. I ordered exact model from a junk yard. When I received, I noticed it had the same issue and the internal structure was melting from heat of light bulb. Both Left and Right Tail light structures were melting. Potential fire hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468469June 9, 2022
AIR BAGS, UNKNOWN OR OTHER
Supposedly the recall parts for the PODS system can’t be replaced because AUDI is not manufacturing the necessary part!! There is no schedule or estimated time for when the parts will become available. Now I am afraid to drive my car knowing my passenger is not safe! This requires immediate attention as I cannot risk my passengers’ lives every time they are in my car. We have been trying to resolve this for months and the service center says they cannot do anything until the parts somehow magically become available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467920June 7, 2022
SUSPENSION, AIR BAGS, ELECTRICAL SYSTEM
Air bag light comes on when no on is in the passenger seat, the coolant light is coming on saying turn engine off when my coolant level is fine, the suspension cracks even though I have had this checked by Audi in Birmingham, Al. multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467262June 3, 2022
AIR BAGS
Audi USA is incapable of repairing this defect in a timely fashion. I was informed today, after being told the parts to remedy "are on their way" for more than a month, that the parts to repair this recall are no longer produced. I want to go on record how disappointed I am with Audi USA now that I have a car that is unsafe to drive with passengers and look for avenues of recourse from a consumer's perspective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464759May 16, 2022
ENGINE
Coolant leak from faulty water pump. This is a known issue from numerous models of Audis and has been the subject of recalls and extended warranty campaigns - but not on this particular model. I was forced to pay for the replacement of this known faulty part out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464480May 13, 2022
POWER TRAIN, UNKNOWN OR OTHER
Car stalled in fast moving traffic, and then lurched forward. In the stall the car behind me almost ran into me. In the lurch, I almost rear ended someone. Fortunate that both times there was no collision. Took the vehicle to Audi and the car has been diagnosed with failed mechatronic - a $4,000 repair. It was shared that this is a known issue with Audi for my model year (faulty mechatronic), and as such has been recalled in several countries, but not the US. I called Audi USA and was informed that yes it is a known issue and has been recalled in other countries, but that NHTSA has not required Audi USA to open a recall here, and so they can't help me. I'm asking for some assistance. Thank you very much
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463885May 9, 2022
AIR BAGS, SEAT BELTS
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463661May 6, 2022
AIR BAGS
The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463228May 3, 2022
AIR BAGS
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463014May 2, 2022
AIR BAGS
The contact owns a 2020 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Biener Audi (795 Northern Blvd, Great Neck, NY 11021) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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