Acura TLX Complaints (2015)

344 consumer complaints on file.

#11430655August 26, 2021
POWER TRAIN
Car dash lights came on blinking. Transmission problem, emissions problem, engine problem, awd problem, electric parking brake problem, blind spot problem, and lost power. Car wouldn’t shift and stayed between 4-5RPM . This is the 6th time this has happened. Wouldn’t down shift even when trying to manually. Drive gear light kept flashing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429591August 18, 2021
POWER TRAIN
While driving at 60 mph in left lane of highway, without warning, the vehicle slowed and lost all acceleration and slowed, and then a series of warnings lit up on the screen including: electronic parking brake error, a transmission warning pertaining to the ZF 9 speed transmission that demanded driver to pull over to the side to avoid major damage, and emissions failure warning. Then numerous other warnings displayed indicating collision warning system issues, and warnings that other driver safety systems had disengaged or failed. The transmission automatically switched to neutral (which I could only figure out 10 seconds later) as the accelerator would rev the engine but provide no motive force, making changing lanes across 3 lanes of traffic on a busy highway very dangerous as my car decelerated relatively quickly to fast moving highway traffic. After I pulled over and stopped the car, I tried turning off the car and restarting the car, and the transmission error and emissions system error was immediately displayed and prevented the vehicle from being put into drive. I tried to get a hold of the Acura towing service but was stuck on hold for 20 minutes and hung up. I started the car once again, and no errors were shown. I was able to drive 1/2 a mile and the transmission once again disengaged into neutral and emissions system warning came up again and I pulled over once again. I once again waited 20 minutes and restarted the car and drove 3 miles to a shopping center parking lot and let the car sit for 1.5 hours. When I returned, I started the car and everything seemed fine, and I was able to drive 35 miles home with the emissions system warning and transmission system warning displaying but the car remained in gear. I took the car to the dealer the next day (with the car still covered under extended warranty), and Acura performed a software update (PGM-FI and TCM and PCM Idle Learn updates), for which they initially said I was responsible to pay for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423454July 5, 2021
ENGINE
My engine got stalled while driving the car and I have to press on push button to restart the car. It's a safaty issue. I have seen a recall on these and verified if the repair is done and looks like it was repaired back in 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423221July 2, 2021
POWER TRAIN
The contact owns a 2015 Acura TLX. The contact stated while driving 60 mph, the vehicle decelerated inadvertently. The contact pulled over to the side of the roadway and restarted the vehicle and the vehicle operated as designed. On another occasion, while driving at an undisclosed speed, the vehicle inadvertently shifted from drive to neutral. The vehicle was restarted however, the failure recurred. Several unknown warning lights were illuminated. The contact took the vehicle to a local dealer who inspected the vehicle but was not able to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421820June 22, 2021
ENGINE
Can lost all power while driving 2 times. Stuck in neutral, should steer, couldn’t brake, all lights on dash board came on and told me to pull over and ally emergency brake when safe. Couldn’t shift car into park. Waited 30 mins with foot ok brake and car off, turned back on and was able to shift to park and all lights were off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421195June 16, 2021
POWER TRAIN
I bought the car July of last year (2020) and noticed the car was a bit jerky when I accelerated from a complete stop. But as I started to drive the car more I noticed it was jerky shifting from 2nd to 3rd gears. Its a violent jerk. Everyone in the car whiplashes when it happens. When I go downhill and press on the brakes to slow down it gets a sudden burst of speed and doesn't slow down but goes faster even when pushing on the brake. On the dashboard I have multiple lights that won't turn off. The lane keeping assistance, lane departure warning, forward collision warning as well. I havent gone to the dealership or have had checked out by Acura or anyone just yet. But I know other people have the same exact problems and its a real danger to drive and these things happen on a daily basis. Im sure its something with the transmission and something needs to happen because I love this car and worried about safety of me and others out on the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420957June 15, 2021
ELECTRICAL SYSTEM
I was driving to the store, my car jerked really hard, then as I turned the car off bought my items from the store. Coming back my car didn’t want to start at all. All the lights on the dashboard Came on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420150June 8, 2021
SERVICE BRAKES
My vehicle has only 36526 miles. The brake pedal goes down to 2 inches from the floor and is a major traffic hazzard. I have attempted numerous times unsuccessfuly to make an appointment with Elite Acura in Maple Shade, NJ No answer at Service Dept. Today, 6/8/21, I contacted Acura Customer Relation and the Rep. could not contact Elite Acura as well. She did assigned case # 12275613. This is traffic accident waiting to occur. Can you help me?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419759June 5, 2021
ENGINE
While driving on interstate I-15 in Las Vegas the car suddenly without any warning stalled and engine shutoff in the middle of the interstate. No warning messsages or indicators on dashboard. There was sufficient fuel in the car. Several attempts to start were made but were unsuccessful. Mu family and I were dangerously trapped on the Interstate for 30 minutes. I could not move the vehicle to safety. After 30 minutes I attempted to start and it started as if nothing happened and I was able to drive it again without problems. I am not a trained technician but I suspect it could be a fuel pump problem. I hace read that there have been recent safety recalls on Acura/Honda cars for fuel pump issues. Thank you for keeping us safe on our roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419085May 31, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
My car completely lost all power and died on the freeway. All the dash board lights came on and I could break or steer and the car was stuck in Neutral.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414774May 2, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WHEN DRIVING ON A WINDY ROAD AROUND 40MPH THE CAR WENT INTO LIMP MODE CAUSING THE CAR TO SUDDENLY DECELERATE TO 5 MPH WHICH NEARLY CAUSED AN ACCIDENT BY THE CAR BEHIND ME. THE CAR THEN STARTED DISPLAYING MULTIPLE ERROR CODES ON THE DASH (ELECTRIC PARKING BRAKE PROBLEM, EMISSIONS SYSTEM PROBLEM, BRAKE SYSTEM PROBLEM, BRAKE HOLD SYSTEM PROBLEM, VEHICLE STABILITY ASSIST PROBLEM, HILL START ASSIST PROBLEM, LANE DEPARTURE WARNING PROBLEM).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407530April 12, 2021
ELECTRICAL SYSTEM, ENGINE
CONSTANT BATTERY DRAINING FROM UNKNOWN ISSUE WITHIN THE ELECTRICAL SYSTEM. I AM CURRENTLY ON MY THIRD CAR BATTERY AFTER PURCHASING MY CAR IN JANUARY 2016 WITH 108 MILES ON THE CAR. I HAVE BEEN USING A PORTABLE BATTERY JUMPER FOR THE LAST MONTH BECAUSE OF THIS ON GOING ISSUE. THE CAR WOULD NOT START AFTER PARKING OVERNIGHT AND HAVE CAUSED A DISTURBANCE IN MY LIFE BEFORE COMMUTING TO AND FROM WORK, ALONG WITH TO COVID19 VACCINATION APPOINTMENTS. ANOTHER ISSUE IS THE AUTO START/STOP FUNCTION WHEN PRESSING ON THE BRAKE PEDAL AT A RED LIGHT WHERE THE ENGINE IS SUPPOSE TO TURN OFF AND BACK ON IN ORDER TO BE GAS EFFICIENT. I HAVE BEEN FORCED TO TURN OF THE FEATURE DUE TO THE CAR DYING COMPLETELY IN AT A RED LIGHT AND CAUSING A TRAFFIC JAM. IT HAS HAPPENED MULTIPLE TIMES AND HAVE CAUSED ADDITIONAL INCONVENIENCE IN MY DAILY COMMUTE. I BELIEVE BOTH ISSUES ARE RELATED AND IT IS AN ISSUE WITH ACURA DUE TO MULTIPLE INDIVIDUALS ACROSS THE COUNTRY WHEN I HAVE DONE RESEARCH WITHIN ACURA TLX FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406334April 4, 2021
UNKNOWN OR OTHER
ALL OF THE SYSTEMS LIGHTS STARTED CYCLING THROUGH STATING THAT THEY HAD "PROBLEMS." THIS HAPPENED WHILE STOPPED AT A LIGHT, WITH NO WARNING. I HAD THE OIL CHANGED JUST LAST WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406102April 2, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
AFTER A TRAFFIC LIGHT STOP, I ACCELERATED AND THE CAR LOST ACCELERATION, THEN THE CHECK ENGINE TURNED ON. I PULLED OVER AND HAD NO RESPONSE FROM THE ACCELERATOR. CHECK ENGINE WAS FLASHING. I TURNED OFF THE CAR THEN TURNED IT BACK ON, AND PROBLEM WAS GONE ACCELERATION CAME BACK. I MERGE INTO MY LANE AGAIN AND NOT EVEN 100 FT WHEN MY DASH LIGHTS CAME ON, LIKE A CHRISTMAS TREE. EVERY LIGHT IN MY DASH WAS LIT. THE FOLLOWING ARE SOME OF THE LIGHTS THAT WERE ON. POWER STEERING PARK CHECK ENGINE ADAPTABLE CRUISE CONTROL PROBLEM COLLISION SIGN SEATBELT TRACTION CONTROL OIL LIGHT ABS COLLISION LIGHT BRAKE SYSTEM PROBLEM ACC LKAS VEHICLE STABILITY ASSIST THE ISSUE APPEARED TO BE ELECTRICAL SINCE THE MECHANICAL PARTS OF THE CAR LOOKED OK. I DROVE THE CAR HOME AT 55 MPH SINCE THATS AS FAST AS IT WILL LET ME DRIVE IT. I STOPPED AT A AUTOZONE TO SCAN THE OBD COMPUTER AND JUST A MISFIRE ON CYLINDER 2 CODE CAME UP WHICH IS STRANGE THAT A MISFIRE WOULD CAUSE THIS PROBLEM. NO OTHER CODES CAME OUT. NOTE: CAR HAD NO CHECK ENGINE LIGHT ON BEFORE THIS IN 179,000 MILES WE HAVE OWNED IT. WENT HOME DISCONNECTED THE BATTERY THEN HOOK IT BACK ON. PROBLEM WENT AWAY. IT HASNOT HAPPENED IN 12 HRS. THE ISSUE IS I DONT TRUST THE CAR ANYMORE. IF THIS WOULD HAVE HAPPENED IN THE FREEWAY 10 AT 80 MPH WITH TRAFFIC, I WOULD HAVE CAUSE A DEADLY CRASH. THEN I LOOKED ON YOU TUBE AND THERE IS PRACTICALLY DOZENS OF ACURA OWNERS WITH IDENTICAL ISSUES, SOME OF THEM AVOIDED CRASHES BECAUSE OF LOSS OF POWER. DEALERS CANT FIND SOLUTIONS, IN THE COMMENTS SECTION ALL I READ IS PEOPLE ASKING IF SOMEONE FOUND A SOLUTION. SEEMS LIKE HONDA SHOULD BE DOING SOMETHING ABOUT IT , TO KEEP THEIR COSTUMERS SAFE. HOPE THIS LETTER GETS TO THEM AND NHTSA DO SOMETHING ABOUT IT, BEFORE IT TAKES SOMEONE'S LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405884March 31, 2021
STRUCTURE:BODY
I WAS WASHING MY CAR AND I NOTICED PAINT JUST CHIPPING AWAY AS THE WATER HIT IT AND IT JUST KEEPS GETTING WORSE AND WORSE TO THE POINT WHERE IT WAS VERY NOTICEABLE AND STARTED BOTHERING ME. THERE WAS ALREADY A RECALL ON THIS COLOR BUT JUST NOT FOR THIS MODEL SO THEY WON'T FIX IT UNLESS I PAY OUT OF POCKET !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400022March 9, 2021
ENGINE, FUEL/PROPULSION SYSTEM
THERE HAVE BEEN A COUPLE OF INCIDENTS WHERE I WILL BE DRIVING AND MY CAR SUDDENLY JOLTS AND COASTS TO A STOP. IT SEEMS AS THOUGH THE CAR IS BEING PLACED IN NEUTRAL WHILE I AM DRIVING BECAUSE WHEN I PRESS ON THE GAS. IT WILL JUST REV THE ENGINE. THE CHECK ENGINE LIGHT WILL TURN ON AS WELL. I TYPICALLY TURN OFF AND ON THE CAR AND THE CAR WILL THEN WORK JUST FINE. THESE INCIDENTS SEEM TO HAPPEN WHEN I AM DRIVING ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397628February 23, 2021
POWER TRAIN
THE TRANSMISSION JERK BETWEEN 1ST AND 2ND VERY EXCESSIVELY AND GOING INTO PARK IT'S ROOMY BEFORE COMPLETELY LOCKING IN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397238February 21, 2021
UNKNOWN OR OTHER
MY SUNROOF EXPLODED WHILE DRIVING 55MPH, IT SOUNDED LIKE A GUNSHOT AND GLASS WAS ALL OVER THE SHADE, THANKFULLY THE SHADE WAS CLOSED SO THE GLASS DIDN'T GET ON US OR IN THE CAR, I WAS DRIVING NORTH ON A STREET ENTERING THE CITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396032February 13, 2021
ENGINE, POWER TRAIN
WHEN THE CAR RUNNING ON NORMAL SPEED AND PRESS BRAKE FOR SLOWING THE CAR TRY TO JUMP AND THE RPM FREAKS OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395717February 11, 2021
POWER TRAIN
THE VEHICLE UNEXPECTANTLY SHIFTED OUT OF DRIVE TO NEUTRAL WHILE GOING UP AN INCLINED ROAD AT ABOUT 45 MPH. THE BACKGROUND OF THE NEUTRAL GEAR "N" INDICATOR WAS YELLOW. ENGINE POWER WAS LOST FOR APPROXIMATELY 5 SECONDS AND THEN RECOVERED WHEN THE TRANSMISSION SHIFTED BACK TO DRIVE WITHOUT ANY INTERVENTION. I DON'T RECALL SEEING ANY KIND OF ERROR MESSAGE WHEN THIS OCCURRED, BUT IT IS POSSIBLE IT COULD HAVE BEEN MISSED WHILE I WAS FRANTICALLY TRYING TO FIGURE OUT WHAT WAS HAPPENING. AFTER RESEARCHING THIS ISSUE ON THE INTERNET, I DISCOVERED THAT THERE WAS A SAFETY RECALL (16V640000) FOR A SIMILAR CONSEQUENCE WHICH ONLY APPLIES TO SELECT VINS. MY PARTICULAR VIN IS NOT PART OF THE SAFETY RECALL. THE PERFORMANCE OF THE TRANSMISSION HAS ALWAYS BEEN WORRISOME. I AM THE ORIGINAL OWNER. THE TRANSMISSION RARELY SHIFTS SMOOTHLY GOING FROM 1ST TO 2ND AND 2ND TO 3RD GEARS EVEN AFTER MULTIPLE ATTEMPTS TO GET THIS CORRECTED AT MY AUTO DEALERSHIP. IT IS STILL NOT SATISFACTORY, AND THIS LATEST EPISODE JUST ADDS TO MY CONSTERNATION. ACURA HAS PROVIDED AN EXTENDED WARRANTY FOR TRANSMISSION FAILURE IF IT IS RELATED TO THE ATF WARMER. I EXPRESSED THE ISSUE AND MY CONCERNS WITH ACURA. THE CASE NUMBER IS NOT OFFICIALLY OPEN UNTIL THE ISSUE IS DIAGNOSED BY AN ACURA DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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