Acura TL Complaints

3,117 consumer complaints on file.

#11015426August 15, 2017
AIR BAGS
I WAS GOING ABOUT 75 ON THE HIGHWAY AND OUT OF NO WERE THE SRS LIGHT COMES ON I GET HOME AND CALL MY MECHANIC AND HE SAYS TO TAKE THE MODULE OUT AND BRING IT TO HIM AND IT TURNS OUT ITS NON REPAIRABLE I SENT IT TO ONE MORE PERSON FOR REPAIR AND IT CAME BACK NON-REPAIRABLE SO I CONSIDER THIS A BIG SAFETY ISSUE BECAUSE IF I GOT IN A ACCIDENT MY AIRBAGS WOULD NOT WORK AND I NEVER HAD A ACCIDENT OR FIRE OF FLOOD IN THE CAR BEFORE THE CAR IS STILL IN NEW SHAPE SENSE 2000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014881August 13, 2017
AIR BAGS
CRACKS ARE APPEARING AROUND THE PASSENGER SIDE AIR BAG DASH COVERING, I FEAR THIS WILL SEND DANGEROUS SHARDS EVERYWHERE IN CASE OF DEPLOYMENT IN ADDITION TO THE ONES POSSIBLY SENT BY THE AIRBAG ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013711August 8, 2017
POWER TRAIN
AUTOMATIC TRANSMISSION DOES NOT SHIFT SMOOTHLY, DEALER COMPLETED A SOFTWARE UPDATE WHICH ONLY TEMPORARILY MADE THE SITUATION BETTER. DEALER CLAIMS THERE IS NOTHING FURTHER THAT CAN BE DONE. SHIFT FROM 1ST TO 2ND GEAR IS ROUGH AT TIMES AND TRANSMISSION DOWNSHIFTS MAKING IT FEEL LIKE A DRAG ON THE ENGINE. TRANSMISSION IS ABRUPT AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013569August 7, 2017
AIR BAGS, UNKNOWN OR OTHER
PROLONGED HIGH TEMPERATURES AND/ OR HIGH HUMIDITY CAUSE THE DASHBOARD TO CRACK ALONG THE RIGHT SIDE OF THE PASSENGER SIDE AIRBAG. IN A MATTER OF DAYS, THE CRACK SPREADS ALL OVER THE AIRBAG AREA AND DASHBOARD. THE MATERIAL DEFECT EFFECTS ACURA TLS AND TL TYPES FROM 2004-2008. CRACKS IN THE DASHBOARD CAN RESULT IN PIECES OF THE DASHBOARD BEING PROJECTED INTO THE EYES AND FACE OF PASSENGERS ONCE THE PASSENGER AIRBAG DEPLOYS. THE CRACKS ALLOW MOISTURE INTO THE AIRBAG MODULE WHICH CAN CREATE THE RISK OF A FAULTY AIRBAG DEPLOYMENT OR FAILING TO DEPLOY WHICH CAN LEAD TO SEVER INJURY OR DEATH. ACURA VEHICLES WITH AS FEW AS 60K MILES UP TO 160K ARE AFFECTED BY THIS PROBLEM. ACURA IS WELL AWARE OF THIS ISSUE AND REFUSE TO ASSIST CONSUMERS WITH THE REPLACEMENT OF THE DEFECTIVE DASHBOARD. THERE IS A FACEBOOK FORUM (HTTPS://WWW.FACEBOOK.COM/ACURATLDEFECTIVEDASH AND CAR PROBLEMS FORUM (HTTP://WWW.CARPROBLEMZOO.COM/ACURA/TL/2007/AIR-BAG-PROBLEMS.PHP) WHERE NUMEROUS CONSUMERS HAVE REPORTED THEIR ISSUE WITH THE CRACKED DASHBOARD ON ACURA TLS. ALL CONSUMERS ARE CONCERNED THAT WITH THE DEFECT OCCURRING ALONG THE SIDE OF THE AIRBAG AND SPREADING ACROSS THE ENTIRE DASH. MY CAR WAS PARKED JUST LIKE ALL THE OTHER CONSUMERS. SOME VEHICLES ARE HOUSED IN A GARAGE WHILE OTHERS HAVE BEEN OUTSIDE IN A PARKING LOT OR YARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013148August 6, 2017
STRUCTURE:BODY
CRACKED DASHBOARD. I WENT TO THE DEALER FOR A REPAIR AND THEY TOLD ME THEY CAN'T REPAIR IT CAUSE IT'S DANGEROUS TO REPAIRED IT BECAUSE THE AIRBAG MIGHT EXPLODE. SO WHAT CAN I DO? THEY WANT TO CHARGE ME 2000 DOLLAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861845August 4, 2017
POWER TRAIN
2012 ACURA TL. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION HESITATION AND GEAR SHIFTER AUTOMATICALLY DOWN SHIFTS WHILE DRIVING. *SMD THE CONSUMER STATED THE GEAR SHIFT MALFUNCTIONED. IT WOULD LAG THEN AUTOMATICALLY THROW ITSELF INTO GEAR. THE VEHICLE AUTO-DOWN SHIFTED ALMOST CAUSING AN ACCIDENT WITH A SEMI TRUCK. THE CONSUMER WAS ADVISED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012900August 4, 2017
AIR BAGS
CRACKING OF THE ACURA TL DASHBOARD MAY PRESENT A SAFETY HAZARD WITH REGARDS TO PASSENGER SIDE AIRBAG DEPLOYMENT. THE CRACKS APPEAR TO EMANATE FROM ABOVE THE AIRBAG CANISTER AND EXTEND FOR THE ENTIRE WIDTH OF THE DASHBOARD. THE CRACKS MAY IMPACT THE DEPLOYMENT OF THE AIRBAG BY OPENING IN THE WRONG DIRECTION OR TOO QUICKLY DUE TO THE REDUCTION IN RESISTANCE OF THE DASHBOARD. THE CRACKED PORTION OF THE DASHBOARD MAY PRESENT A SAFETY HAZARD IF IT DETACHES DURING AIRBAG DEPLOYMENT. MANUFACTURER SHOULD PROVIDE TEST AND/OR COMPUTATIONAL SIMULATION DATA TO VERIFY THAT THE REDUCTION IN DASHBOARD INTEGRITY DOES NOT IMPACT AIRBAG DEPLOYMENT OR CREATE THE POTENTIAL FOR DANGEROUS FRAGMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011699July 31, 2017
AIR BAGS
THE DASH BOARD HAS TWO LARGE CRACKS ON IT, AND I HAVE BEEN TOLD THIS CAN CAUSE DAMAGE TO THE AIRBAGS THAT ARE DIRECTLY BELOW THESE CRACKS. I HAVE DONE SOME RESEARCH AND THERE ARE A LOT OF OTHER OWNERS THAT ARE HAVING SIMILAR ISSUES AS THIS ONE HOWEVER ACURA IS NOT RECOGNIZING THIS AS A DEFECT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011518July 30, 2017
AIR BAGS, UNKNOWN OR OTHER
THE DASHBOARD IS DEVELOPING LARGE CRACKS ALL AROUND THE RIGHT FRONT PASSENGER AIRBAG. THE CRACKS CONTINUE TO SPREAD AND HAVE CAUSED SIGNIFICANT DAMAGE TO THE DASHBOARD LEADING TO MAJOR CONCERN FOR THE SAFETY OF THE DRIVER AND FRONT SEAT PASSENGER AS TO WHETHER THE DEFECT HAS COMPROMISED THE AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010916July 27, 2017
AIR BAGS
HAVE BEEN WAITING FOR A YEAR & A HALF FOR THE ACURA DEALER TO GET ME IN TO REPLACE MY AIRBAGS AND EVERY TIME I CALL I AM TOLD I AM STILL ON A VERY LONG LIST. SURE HOPE WE DON'T GET IN A WRECK & GOD FORBID HAVE SHRAPNEL KILL US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010596July 25, 2017
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
OVER THE YEARS SINCE I PURCHASED THE ACURA 06 TL I HAVE BEEN HAVING PROBLEMS WITH THE BATTERY- CAR WON'T START SOMETIMES. I PURCHASED A FEW BATTERIES ALREADY. FINALLY ON 7-24-2017 I WAS OUT OF TOWN (WEST PALM BEACH) WHEN MY CAR WON'T START. I WENT TO CLOSEST ACURA DEALER WHERE I LEARNED THAT THE ISSUE WAS A DEFECTIVE HFL THAT HAD A PARASITIC DRAIN ON THE BATTERY FROM DEFECTIVE HFL. HAD TO PURCHASE ANOTHER BATTERY. ACURA NEVER INFORMED ME THAT THERE WAS A DEFECT OF HAND FREE LINK. IN PAST I HAD TO REPLACE THE STARTER AND POWER STEERING. CERTAIN FEATURES STILL DOES NOT WORK- PASSENGER FRONT WINDOW, HEATING ELEMENT FOR CAR SEAT PASSENGER, POWER OUTLET IN CONSOLE BOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006190July 18, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 ACURA TL. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TAKEN TO VARIOUS INDEPENDENT MECHANICS WHO HAD PROVIDED SEVERAL REPAIR SOLUTIONS BUT THEY DID NOT REPAIR THE CONDITION. THE VEHICLE WAS NOT YET INSPECTED AND DIAGNOSED BY A DEALER. THE CONTACT WAS NOT MADE AWARE AND DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 03V423000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005579July 16, 2017
AIR BAGS
TAKATA RECALL. 2004 ACURA TL DASH BOARD NOTICED A LONG CRACK THEN THE PASSENGER SEAT BELT AND AIR BAG LIGHT NO LONGER TURNS ON. THE VEHICLE WAS PARKED INSIDE MY GARAGE ON 6/20/17. CHECKED ONLINE AND MANY OWNERS ARE EXPERIENCING THE SAME ISSUE. THE CRACK IF VERY CLOSE TO THE AIRBAG AND I AM AFRAID IT MAY DEPLOY AT ANY MOMENT WHILE DRIVING CAUSING IT TO BE UNSAFE DRIVING CONDITION. SOME TO MOST OWNERS ARE RECEIVING A RECALL OR REPLACEMENT FOR THE ERORR ACCORDING TO TAKATA RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005174July 13, 2017
AIR BAGS
TAKATA RECALL - OTHER 2003 ACURA TL CARS ARE CONSIDERED TO BE IN A"HIGH RISK POPULATION". . . WITH A VERY DANGEROUS DEFECT...RISK POSED BY THESE AIRBAG INFLATORS IS GRAVE...IT IS CRITICAL THEY BE REPAIRED TO AVOID MORE DEATHS." THE PASSENGER SIDE AIR BAG ON MY CAR HAS NOT BEEN REPAIRED, NOR IS IT ON RECALL. MY VIN NUMBER WAS NOT IN YOUR SYSTEM WHEN I HAD IT CHECKED. HAS MY CAR BEEN OVERLOOKED. IT HAD THE DRIVERS SIDE AIR BAG FIXED IN 2015, BUT THE PASSENGER SIDE AIR BAG IS TAKATA AND HAS NOT BEEN FIXED. PLEASE LOOK INTO THIS. [XXX] I HAVE TRIED TO TELL PEOPLE ABOUT THIS PROBLEM. PLEASE LOOK INTO IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004916July 12, 2017
POWER TRAIN
VEHICLE TRANSMISSION IS SHIFTING HARD AND FEELS LIKE IT'S SLIPPING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004937July 12, 2017
AIR BAGS, UNKNOWN OR OTHER
PASSENGER DASH CRACKED AROUND EDGE OF AIRBAG. CONCERNED THAT ACURA IS NOT HANDLING AS A RECALL. THEY HAVE REPLACED SOME DASHES, BUT OTHERS THEY SAY THE DASH IS A THINNER MATERIAL THEREFORE IT MAY CRACK. I BELIEVE THIS MANUFACTURER DEFECT IS COMPROMISING SAFETY AS IT RELATES TO MY PASSENGERS IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004270July 11, 2017
EXTERIOR LIGHTING
DESPITE REPLACING VERY EXPENSIVE BULB TWICE, THE ELECTRICAL SYSTEM BURNS THE LIGHTS OUT WITHIN MINUTES. THE ELECTRIC CHECK REVEALED THAT IT WILL COST OVER $600 TO REPLACE THIS ENTIRE LIGHT BECAUSE OF THE DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004356July 11, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2004 ACURA TL. WHILE DRIVING 3 MPH OVER A SPEED BUMP, THE CONTACT HEARD A LOUD ABNORMAL NOISE AND THE FRONT DRIVER'S SIDE OF THE VEHICLE DETACHED. THE VEHICLE WAS TOWED TO A STORAGE YARD. THE CONTACT INSPECTED THE VEHICLE AND DIAGNOSED THAT THE BALL JOINT HAD SEPARATED. THE CONTACT STATED THAT THIS WAS NOT THE FIRST FAILURE. THE VEHICLE WAS ALSO TOWED TO JAGGS AUTO SERVICE WHERE IT WAS DIAGNOSED THAT THE BALL JOINT HAD SEPARATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11E022000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003571July 7, 2017
ENGINE, STEERING
TL* THE CONTACT OWNS A 2008 ACURA TL. WHILE DRIVING 30 MPH, THE DRIVER NOTICED A STRANGE ODOR WHILE THE AIR CONDITIONER WAS ACTIVATED. ADDITIONALLY, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. ANOTHER DRIVER NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE CONTACT SPOKE TO MCGRATH ACURA OF DOWNTOWN CHICAGO WHO OFFERED TO DIAGNOSE THE VEHICLE, BUT THE CONTACT DID NOT BRING IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V222000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11002901July 3, 2017
ENGINE, POWER TRAIN, STEERING
VEHICAL SLIPS OUT OF GEARS WHILE DRIVING ON THE HWY ALSO FEELS LIKE THE CAR WHEELS OR MAYBE EVEN THE TRANSMISSION LOCKS UP WHILE ON THE HWY . A VERY BAD JERK , IT SEEMS LIKE THE GEARS ARE LOCKING UP FOR A QUICK SECOND AFTER THE JERK IT WILL PROCEED ON . THE JERKS. THESE JERKS ARE STARTING TO DAMAGE MY SUSPENSION AND ALSO MY GEARS.. THERE WAS ASAFETY RECALL FOR THE TRANSMISSOION GEARS .I HAVE TAKEN MY VHICAL TO ACURA OF CERRITTOS AND THEY REFUSED TO INSPECT AND NOTIFY ME OF MY VEHICAL TRANSMISSION GEARS STATUS THEY SAID THERE WAS A OIL LINE THAT WAS ADDED BUT THEY CANT SHOW ME WHERE THE WORK WAS DONE. WHILE DRIVING MY VEHICAL HOME FROM THE DEALERSHIP ACURA OF CERRITOS THIS TRANSMISSION GEARS STARTED LOCKING UP SO BAD THAT THE JERKS INJURED ME MY GIRLFRIEND AND 3 OF OUR KIDS AND DAMAGED MY STEERING AND SUSPENSION. PLEASE HELP
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0

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