Acura RDX Complaints

2,183 consumer complaints on file.

#11180949February 18, 2019
AIR BAGS
2019 ACURA RDX A SPEC, HAS HAD A REPEATED ISSUE WITH THE FRONT PASSENGER AIRBAG INDICATOR LIGHT COMING ON WHEN A PASSENGER IS IN THE FRONT SEAT. PASSENGER IS 120 LB FEMALE AND THE LIGHT HAS REPEATEDLY COME ON AND STAYS ON UNTIL THE VEHICLE IS STOPPED WITH THE IGNITION SWITCH AND RESTARTED. THIS HAS BEEN A RANDOM ISSUE THAT HAS BEEN DOCUMENTED WITH VIDEO AND SHOWN TO THE DEALERSHIP. DEALERSHIP HAS WITNESSED ISSUE IN PERSON WHILE THE VEHICLE WAS CONNECTED TO THEIR COMPUTER. ACURA HAS REPLACED THE SEAT FRAME, WEIGHT PLATE AND NEW SENSORS ALONG WITH THE SUPPLEMENTAL RESTRAINT SYSTEM COMPUTER. DESPITE REPEATED REPAIRS THE ISSUE CONTINUES AND ACURA'S POSITION IS THE VEHICLE IS OPERATING AS DESIGNED. DEALERSHIP SERVICE ADVISERS SAY THAT IN THE CASE OF A FRONT END ACCIDENT WHILE THE LIGHT IS ON AND AIRBAG OFF THE AIRBAG WILL NOT DEPLOY. THIS IS A SAFETY ISSUE THAT ACURA/HONDA REFUSES TO ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180638February 17, 2019
AIR BAGS
PASSENGER AIRBAG OFF LIGHT WILL STAY ON WHEN THERE IS AN ADULT SITTING IN PASSENGER SEAT. THIS HAS HAPPENED MULTIPLE TIMES. I HAVE MANY PICTURES AND THE SERVICE MANAGER AT THE DEALERSHIP HAS OBSERVED THIS TOO. ACURA REFUSES TO ADMIT THERE IS A PROBLEM EVEN THOUGH MANY PEOPLE ARE REPORTING THIS SAME PROBLEM ON ACURA OWNER WEBSITES. NO ONE CAN GUARANTEE ME THAT THE PASSENGER AIRBAG WILL FUNCTION CORRECTLY IF AN ACCIDENT OCCURS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180265February 15, 2019
POWER TRAIN, SUSPENSION
I AM HAVING ISSUES WITH WHEN YOU ACCELERATE, THE TRANS JERKS & FLUTTERS, WHICH IS QUITE DANGEROUS WHEN TRYING TO MERGE INTO TRAFFIC. I WOULD LIKE THIS CHECKED INTO & SOMETHING DONE ABOUT IT, AS I LOVE MY CAR, BUT THAT IS A DANGER NOT ONLY ME & MY FAMILY BUT OTHERS AS WELL. THERE IS ALSO A LOUD CLANGING NOISE IN THE REAR, LIKE SHOCKS. I DO NOT LIVE OR GO DOWN BUMPY DIRT ROADS OR MESSED UP ROADS WITH POT HOLES. BUT FOR MY CAR TO BE THIS NEW, IT SHOULD NOT HAVE BAD SHOCKS ALREADY. AS THIS IS CONCERN OF MINE & BY READING OTHERS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180317February 15, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT CALLED MCGRATH ACURA OF MORTON GROVE (9105 WAUKEGAN RD, MORTON GROVE, IL 60053, (847) 470-2300) AND THE VEHICLE WAS DIAGNOSED, BUT NO FAILURE CODE WAS LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176526February 12, 2019
SERVICE BRAKES
MY BRAKES HAVE BEEN SQUEAKING EVER SINCE I PURCHASED IT IN OCTOBER 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175016February 7, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
A WESTBOUND DISTRACTED DRIVER SWERVED INTO MY LANE AT A HIGH RATE OF SPEED AND MY AUTOMATIC BRAKING SYSTEM SLOWED ME TO THE POINT THAT I COULD NOT GET OUT OF THE WAY OF THE ONCOMING VEHICLE CAUSING MY VEHICLE TO ROLL OVER FOLLOWING IMPACT (SEE ATTACHED HSMV CRASH REPORT NUMBER 87263383).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11174753February 6, 2019
SUSPENSION
ACURA HAS A REAR SUSPENSION ISSUE WITH MANY OF THEIR SUV'S BUT IS TRYING TO AVOID ISSUING A RECALL BECAUSE THEY'RE TOO CHEAP TO DO THE RIGHT THING. THE REAR SHOCKS HAVE A DEFECT WHICH RESULTS IN A CLUNKING NOISE IN THE REAR OF THE CAR. ACURA HAS ACKNOWLEDGED THE PROBLEM BUT WON'T GET OFF THEIR REAR ENDS AND FIX THE ISSUE. MY CAR HAS BEEN SITTING AT ACURA IN DENVER COLORADO FOR OVER THREE MONTHS AND THEIR HANDS ARE TIED BECAUSE ACURA DOESN'T SEEM MOTIVATED TO FIX THE PROBLEM PROMPTLY. THERE ARE THOUSANDS OF THESE CARS WAITING FOR REPLACEMENTS ALL OVER THE USA AND OTHERS ACURA OWNERS THAT DON'T EVEN KNOW THIS SITUATION IS GOING ON BECAUSE THEY ARE BEING MISLED AND ACURA IS INTENTIONALLY TRYING TO KEEP THIS UNDER WRAPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174469February 5, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 ACURA RDX. WHILE DRIVING 40 MPH, THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172730January 29, 2019
ENGINE
AFTER DRIVING FOR AN HOUR ON THE HIGHWAY ABOUT 65 MPH, THE CHECK ENGINE LIGHT CAME ON AND I WAS UNABLE TO ACCELERATE. I HAD TO PULL OVER ON THE HIGHWAY, AND SHUT MY CAR OFF AND TURN THE CAR BACK ON. THE CAR WENT INTO "LIMP MODE"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172627January 28, 2019
ENGINE
AFTER DRIVING 100 MILES BETWEEN 70 AND 75 MILES AN HOUR IN LEFT LANE OF 3 LANE FREEWAY, THE ENGINE QUITS AND GOES INTO LIMP MODE PRODUCING ALMOST NO ENGINE POWER. IN LIMP MODE THE ENGINE RAN, BUT ONLY PRODUCED ENOUGH POWER TO FOR CAR TO DO 20 MPH. TURNED OF ENGINE, CHECKED OIL AND COOLANT, BOTH FINE. RE-STARTED CAR, RAN NORMALLY, DROVE REMAINING 60 MILES HOME AT 60 MPH WITH NO FURTHER ISSUES. DEALER HAD SUV 19 DAYS AND CANNOT FIND A PROBLEM. VERY LUCKY NOT TO HAVE A SERIOUS ACCIDENT AS HAD TO CUT ACROSS 3 LANES OF TRAFFIC TO GET TO SHOULDER WITH NO ENGINE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172291January 26, 2019
SUSPENSION
PREMATURE FAILURE (50K MILES) OF REAR SHOCK ABSORBERS. RESULTS IN EXTREMELY ROUGH RIDE AND POTENTIAL HANDLING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171569January 23, 2019
ENGINE
WHEN STOPPED CAR ACCELERATES ON ITS OWN.VERY SCARY.THIS HAS HAPPEN MORE THAN ONCE.WE PUT THE CAR IN PARK AND SHUT IT OFF FAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171119January 21, 2019
STRUCTURE:BODY, ENGINE, FUEL/PROPULSION SYSTEM
HAVE HAD THIS CAR A YEAR. WITHING 6 MONTHS SHIFTER WOULD NOT SHIFT BACK TO PARK AND COULDNT TURN CAR OFF. DEALER FOUND ACORNS JAMMED IN TRANSMISSION SOMEWHERE FELT TO BE DUE TO SQUIRRELS OR OTHER RODENTS. THIS MONTH EMISSONS LIGHT CAME ON. FOUND FUEL LINE LEAKING DUE TO ANIMALS CHEWING ON IT. NOT COVERED UNDER WARRANTY. $1100 TO FIX. I FEEL THE ENGINE HOUSING IS NOT WELL SEALED ALLOWING THIS TO HAPPEN HAVE NEVER HAD THIS ISSUE WITH ANY OTHER CARS WHICH HAVE BEEN PARKED IN SAME PLACE FOR LONG PERIODS OF TIME. FEEL IT SHOULD BE FIXED UNDER WARRANTY TO PREVENT IT FROM HAPPENING AGAIN. VEHICLE SITS OUTSIDE DRIVEN TWICE A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171047January 20, 2019
EXTERIOR LIGHTING
EVEN AFTER REPLACEMENT THE HEADLIGHTS ARE DANGEROUSLY DIM. IT APPEARS THAT THE PROJECTORS ARE BLOCKING THE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166467January 11, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HONDA OF PRESCOTT (3291 WILLOW CREEK RD, PRESCOTT, AZ 86301, (928) 778-5500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164683January 2, 2019
ENGINE
MY RDX WENT INTO 'LIMP MODE' (30 MPH MAX) WHILE ON I-75 SOUTHBOUND IN MODERATE TRAFFIC NEAR MACON GA AT 10 AM TRYING TO ACCELERATE TO SPEED LIMIT (70 MPH) FROM 50 MPH AFTER BEING CUT OFF BY AN INATTENTIVE DRIVER. ENGINE MALFUNCTION LIGHT WAS BLINKING. GOT TO RIGHT SHOULDER SAFELY AND TURNED ENGINE OFF. RESTARTED ENGINE AND COMPLETED ANOTHER 400 MILES AT INTERSTATE SPEEDS WITHOUT INCIDENT. ACURA DEALERSHIP COULD NOT REPLICATE PROBLEM, NOR WERE ANY CODES STORED ON OBD. I WAS TOLD BY ACURA SERVICE WRITER TO MONITOR ENGINE PERFORMANCE AND REPORT ANY REOCCURRENCES. SEVERAL ACURA RDX OWNERS ARE REPORTING SAME PROBLEM ON A POPULAR ACURA ONLINE FORUM. ONE MEMBER STATED THE HONDA CIVIC TYPE R IS EXPERIENCING THE SAME PROBLEM. THIS IS A VERY SERIOUS ENGINE AND/OR ENGINE MANAGEMENT DESIGN PROBLEM NECESSITATING AN IMMEDIATE INVESTIGATION AND RECALL, IN MY OPINION. RIGHT NOW I FEEL MY RDX IS UNSAFE AT ANY SPEED WITH THE POTENTIAL OF CAUSING SERIOUS INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164132December 30, 2018
STRUCTURE:BODY
TODAY (12/30/18) OUR BRAND NEW 2018 ACURA RDX'S SUNROOF EXPLODED WHILE DRIVING ( STRAIGHT ROAD, NORMAL HIGHWAY SPEED, EXCELLENT WEATHER CONDITIONS AND LIGHT TO NO SUNDAY MORNING TRAFFIC). THE SOUND WAS A LOUD AND INTENSE POP OVERHEAD......THE GLASS SUNROOF WAS COMPLETELY SHATTERED. WE IMMEDIATELY CLOSED THE HEADLINER ROOF SHADE TO PROTECT US. WITHIN A MINUTE OR SO THE GLASS STARTED TO BREAK APART AND HIT THE HIGHWAY. WE GOT OFF THE HIGHWAY AS SOON AS WE COULD. THEN GOT OUT TO ACCESS THE DAMAGE. NO SIGN OF ANY EXTERNAL IMPACT! WE THOUGHT IT HAD TO BE A FREAK ENGINEERING DEFECT IN THE GLASS. WE EXPECT ACURA TO TELL US THAT "THEY HAVE NEVER HEARD OF SUCH A THING BEFORE" WHEN WE BRING THE CAR IN TO THE DEALERSHIP IN THE MORNING. WE'LL SEE HOW HONEST THEY ACTUALLY ARE. NOW I KNOW WE ARE NOT THE FIRST THIS HAS EVER HAPPENED TO! THANKFULLY ONLY A LITTLE BLOOD LOSS CLEANING OUT THE GLASS FROM THE ROOF. CALL IT LUCK? THE SCARE ALONE COULD GIVE YOU A HEART ATTACK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162111December 17, 2018
VISIBILITY/WIPER, UNKNOWN OR OTHER
GLASS MOONROOF SHATTERED WHILE ON A SKI TRIP TO CANADA. WE WERE EXITING A GAS STATION AT LESS THAN 5 MPH. THERE WAS NOTHING OVERHEAD THAT MIGHT HAVE DROPPED ON THE CAR. THOUGHT AT THE TIME THAT IT MIGHT BE DUE TO EXTREME COLD. NOW READING THAT THIS HAS OCCURRED TO MANY PEOPLE IN MANY CIRCUMSTANCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161269December 13, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
VEHICLE STABILITY ASSIST APPLIES BRAKES WITHOUT DRIVER PRESSING THE BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160804December 11, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TECHNOLOGY SYSTEMS EXPERIENCE RANDOM FAILURES, AT VARIOUS TIMES SOMETIMES WHEN DRIVING. FUNCTIONALITY CAN SOMETIMES BE RESTORED BY STOPPING THE CAR AND RESTARTING THE ENGINE. SOMETIMES THE VEHICLE MUST SIT FOR HOURS WITH ENGINE OFF TO RESTORE FUNCTIONALITY. SYSTEM FAILURES INCLUDE DASHBOARD LIGHTING, VEHICLE DISPLAY SCREEN, AND HEADS-UP DISPLAY. NUMERIOUS DEALER VISITS HAVE PROVIDED NO SOLUTION TILL TODAY WHEN I WAS INFORMED THAT THAT THIS IS A SOFTWARE ISSUE AND THAT A SOFTWARE VEHICLE UPDATE IS REQUIRED. HOWEVER THIS IS NOT AVAILABLE, HAS NOT BEEN AVAILABLE FOR AROUND 6 MONTHS AND NO TIMELINE HAS BEEN OFFERED FOR THIS UPDATE. I REGARD THIS AS A SAFETY AND DRIVER DISTRACTION ISSUE THAT CAN LEAD TO COLLISIONS. ACURA NEEDS TO PLACE A HIGHER PRIORITY ON THIS ISSUE IN ORDER TO PROVIDE OWNERS WITH A SAFER DRIVING ENVIRONMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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