Acura RDX Complaints

2,183 consumer complaints on file.

#11732013April 18, 2026
VISIBILITY/WIPER
My car was parked and off at a local park, I loaded my [XXX] son in the backseat of the car and then I got into my car. Before even turning car on I heard a loud pop sound and got out to look around and then realized it was the back windshield shattering. Apparently this is a known issue with Acura where the rear windshield will spontaneously shattered for no reason. Safety wise this is a concern since I have a child in the back seat and glass is shattering into the car as well as outside on pavement . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731619April 16, 2026
LANE DEPARTURE: LANE KEEP: STEERING ASSIST, STEERING
The contact owns a 2025 Acura RDX. The contact stated that while driving approximately 70-75 MPH, the steering wheel was pulling to the right, and the vehicle unintendedly attempted to switch lanes. The contact swerved to avoid another vehicle. Several unknown lights were illuminated. The Lane Departure/Lane Keep Assist feature was previously turned off by the owner. While driving around a curve, the vehicle began to change lanes unintendedly. The vehicle continued to pull in the opposite direction. The vehicle was taken to the local dealer, but it was unclear if the vehicle was diagnosed or repaired. The Smart App indicated that the VIN was included in NHTSA Campaign Number: 25V582000 (Steering). The manufacturer was contacted and confirmed that the tires were rotated, but the recall was not completed. The failure mileage was approximately 6,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731329April 15, 2026
EXTERIOR LIGHTING
Low beam headlights are very dim and nighttime driving visibility is very low. Both headlights appear to have degraded over time and fail to produce adequate light for driving. This vehicle has been brought to the dealer for repair to address this issue, and has had two related repairs that did not solve the problem. The bulbs have been replaced with new low-beam lamps. The headlight lens has also been restored by the dealer to reduce haze on the headlight cover. These repairs have not fixed the dim lights and the problem seems to be internal to the light. The high-beams are rarely used and do not appear to be affected by the same dim output.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731371April 15, 2026
EXTERIOR LIGHTING
The low beam headlights have degraded over time and are now barely providing any light, making driving at night unsafe. This appears to be due to the degradation of the low beam assembly reflector. Replacing the low beam headlights with higher quality lights did not make any noticeable difference. This issue has been reported in numerous online chats for the 2015 Acura RDX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730859April 13, 2026
EXTERIOR LIGHTING
Exterior lighting - HID low beams have become extremely dim and very difficult to see at night. Reading other complaints, seems like this is a very common problem with this vehicle. The manufacturer should address as this is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730391April 10, 2026
UNKNOWN OR OTHER, VISIBILITY/WIPER
The rear glass in my 2020 Acura RDX Aspec randomly shattered when I closed my rear driver side door. My car was not running and hadn’t been running for over a hour and there were no signs of impact to the glass. There is a TSB from Honda about this being an issue already. I bought the car used and have owned it for a year. My extended warranty doesn’t cover the rear glass. It was going to cost over $1000 to fix as the dealership would not cover the cost and my car is out of its factory warranty. Didn’t have much choice but to use Safelite. Now there are glass shards stuck in my tailgate and apparently no way to remove them without removing the glass from the tailgate and removing the tailgate from the vehicle. Other complaints show that this can also happen while the car is running and in motion which seems like a major safety concern. With the glass shards stuck in the tailgate my car has been devalued by no fault of own. Honda knows this is an issue but will not issue a recall and it could also be a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730124April 9, 2026
EXTERIOR LIGHTING
Common problem with the headlights of this model. The regular headlights become too dim, causing danger to driver at night. Using brights is mandatory during night time driving. Entire light housing must be replaced due to dimming. Replacing bulbs does not solve issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729860April 8, 2026
VISIBILITY
The contact owns a 2019 Acura RDX. The contact stated that while entering the vehicle and closing the front driver's side door, the rear windshield shattered unexpectedly. The contact took the vehicle to Safelight Repair to replace the windshield. The failure reoccurred approximately 2 years and 3 months later. The dealer was not informed of the failure. The manufacturer was informed about the failures and confirmed that there was no recall related to the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729974April 8, 2026
UNKNOWN OR OTHER
Rear Window of 2019 Acura RDX shattered while car was parked at my home after using remote start. No other damage to vehicle, there is currently a TSB 22-014 for this exact issue by Acura where they acknowledged that this happens to RDX models from 2019-2022 but there is no recall to fix this potentially dangerous issue. I luckily was not driving when this happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729740April 7, 2026
UNKNOWN OR OTHER
My car is AWD. Occasionally when I am driving my car will feel like its stalling and an error message appears on the dash saying there’s an error with the AWD system and only front wheel driving is working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729175April 4, 2026
EXTERIOR LIGHTING
Low beam halogen headlights are dangerously dim. It is not possible to see in darkness without the high beams on. New factory bulbs have been replaced. Lens cleaning restoration has been performed. This widely known flaw will cause accidents if it hasn't already. Hundreds of complains have been filed with the NHTSA. There are dozens of forums highlighting this important design flaw. The issue lies with the headlight assembly reflector becoming oxidized in a relatively short period of time. Based on research, the degradation of light emittance takes about 5-6 years to reach a dangerous visibility issue. Owners are not interested in spending $1,600 every ~6 years just to have minimum visibility while driving. This is dangerous. This is serious. This is consistent across all 2013-2015 RDX models. Sadly, my father's 1999 Ford F150 with 250K miles has original headlights which shine about 10 times brighter than this "current day" Acura. I attached a .pdf with comments from a certified Acura technician who also owns one of these vehicles. I own (2) RDX vehicles that my daughters both drive. I am considering not allowing them to drive at night in the rain because there is literally ZERO visibility. Turning the lights to the off position or on position while driving at night makes ZERO difference in visibility. The brights are fantastic and have no issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729130April 3, 2026
ELECTRICAL SYSTEM
While driving through an active intersection, the vehicle experienced a sudden and complete loss of electrical power. The engine shut off without warning and all electrical systems immediately went dead. The instrument cluster went dark, the ignition was unresponsive, and the hazard lights did not function. The vehicle lost propulsion while in traffic and could not be restarted. Police were required to block traffic to prevent a collision. Emergency responders attempted to jump start the vehicle, but the jump start had no effect. The vehicle showed no signs of electrical power at all. After approximately 15 minutes, while awaiting a tow truck, electrical power returned spontaneously without any repairs or external intervention, and the vehicle was able to start normally. The battery had been replaced approximately one month prior. No other repairs or modifications have been performed on the vehicle. If the battery were discharged, a jump start should have restored power, but it did not. The total electrical blackout and delayed self‑recovery suggest an intermittent main power connection failure. This incident resulted in complete loss of motive power, steering assist, brake assist, turn signals, and hazard lights while in traffic, creating a serious safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728912April 2, 2026
VISIBILITY
The contact owns a 2015 Acura RDX. The contact stated that while the vehicle was parked, the sunroof unexpectedly shattered. There was no impact on the sunroof to cause it to shatter. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728433April 1, 2026
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Vehicle: 2019 Acura RDX (Technology Package) I am reporting a serious safety issue involving sudden loss of engine power while driving. On March 14, 2026, I filled my gas tank before traveling approximately 1.5 hours out of town. The vehicle operated normally that day. The following morning, during snowy and icy conditions, while accelerating in traffic, the vehicle suddenly lost power and stalled. Multiple warning lights illuminated on the dashboard (“Christmas tree” effect), and the steering became very stiff, making it difficult to safely maneuver the vehicle out of traffic. I was able to restart the vehicle, but warning lights remained on. The next day, while driving on the highway under normal conditions, the same issue occurred again. While accelerating, the vehicle suddenly lost power and stalled in traffic, creating a dangerous situation. In response, the fuel pump inside the gas tank was replaced; however, the problem persists. The vehicle continues to display warning lights and still loses power when accelerating. I contacted an Acura dealership after seeing reports of a fuel pump recall for similar vehicles, but I was told my VIN was not included. Despite this, the symptoms match known fuel pump-related issues. This defect poses a serious safety risk, especially when driving at highway speeds or in traffic, as sudden loss of power and steering assist can lead to a crash. No injuries have occurred yet, but the issue is ongoing and unresolved. I am requesting investigation into this issue as a potential safety defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728589April 1, 2026
POWER TRAIN
Powertrain failed in 2020 Acura RDX Tech Pkg AWD. Only 2 weeks after the 6 year warranty expired on the vehicle the powertrain failed and set off the check engine light. Dealer service department found an excessive amount of shavings in the plug. The vehicle only had 41,345 miles on it before transmission/powertrain failed and there was only 1 owner for the vehicle. It was purchased brand new from the dealer and vehicle was well-maintained.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728601April 1, 2026
SUSPENSION
2020 Acura RDX Rear Coil Spring snapped in half on left side. Safety concern drove to nearest independent service center to be accessed within 5 miles of incident. Advised not to drive it. Called Acura Dealership. Advised to replace both Left and Right side and have new alignment. No warning lights or other symptoms, just an extremely loud bang to left side while driving. Estimated out-of-pocket expenses: Rear coil springs (both) $600 parts/labor Alignment required $100 Total $700 unless goodwill applies (Acura quoted and independent matched prices (allowing me not to have it towed 15 miles to dealership) This is a corrosion related rear coil spring failure at 72,000 miles in Ohio. I’m asking Acura to consider goodwill assistance because this appears premature for a critical suspension component.” Please open a good will case with Acura Tech Line/Client Relations based on: ✅ Safety-related failure (suspension spring) ✅ Salt-belt state (Ohio — well known for corrosion issues) ✅ Reasonable mileage (72,000 miles is not excessive for a structural suspension part) ✅ Dealer acknowledged the issue (they quoted it and advised not to drive) ✅ No abuse or impact damage (no tire damage, single spring corrosion failure)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728635April 1, 2026
SERVICE BRAKES
Brakes making a humming noise and loud noises when reversing. Have taken it to the dealer two times already, have had the car less than a year, and the dealer claims there is nothing they can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728451April 1, 2026
UNKNOWN OR OTHER
On March 20th, my husband and I went out to dinner with three friends. We arrived around 6:50 PM and left our car with the valet. When we returned later that evening to pick up the vehicle, a valet employee approached us and asked us to walk with him to the car. The police were already present at the scene. The employee explained that when he entered the vehicle on the driver’s side to return it to us, he closed the door and immediately heard the sound of glass shattering. When we reached the car, we saw that the entire rear window had been shattered. The police later reviewed the surveillance footage and confirmed that the incident occurred exactly as described by the valet employee.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728077March 30, 2026
VISIBILITY/WIPER
while on vacation, upon entering the parked vehicle, the rear hatch window spontaneously shattered. No local place was open (Sunday) and the wait for a new window was days out so I had to drive two hours home with a makeshift windshield made from a tarp and duct tape. This is an obvious hazard as I could not see out the back window. Replacement window to be installed in the coming days. No warnings indicated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727590March 27, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
On 3/26/2026 a symbol of an engine appeared on my dash. Then several minutes later the car began running very rough and numerous warnings signs came on including Check Engine, Check AWD System, Check Power Steering System, Check Uphill Assist system and others. I took the car to my mechanic this morning and after checking various systems he determined the Cylinder Deactivation system was not performing properly. He replaced the spark plug for cylinder 3 and confirmed the ignition coil is functioning properly. He was not able to correct the problem and said I should contact the dealer as he thought Honda had issued an extended recall on the Acura 2013 RDXs because of this problem. He said this malfunction has caused my AWD system to be disabled. I called the dealer and they said there was no recall for this issue. I have an appointment on 3/31 to have them check it out. My car only has 83,635 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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