Acura RDX Complaints

2,183 consumer complaints on file.

#11649627March 20, 2025
EXTERIOR LIGHTING
I am the original owner of my 2014 Acura RDX. The main headlights are failing and not emitting enough light making it extremely unsafe to drive. I installed brand new Sylvania H11 Xtravision bulbs. There was no change to the light emitted from the headlight. There is no damage or leakage to the headlights. I believe the headlight assembly reflector is failing inside the headlight and is defective. The vehicle is available for inspection. I have not contacted the dealer since there is no known recall at this time. There are no other indicators or warning message on the vehicle. The vehicle is stored in a garage and headlights are clear and not hazing. I have read many reports on the internet regarding owners having the same issue with the 2014 Acura RDX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649213March 19, 2025
UNKNOWN OR OTHER
The back window completely shattered, with shards of glass falling both in and out of the car. It is a known defect. It happened completely out of the blue. I don't understand why this isn't a recall. I also don't understand why I had to pay for a know defect. I'm grateful I was not on the highway when it happened. I was on my street but it was in a downpour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648792March 17, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647904March 12, 2025
UNKNOWN OR OTHER
The rear windshield of my car shattered by itself. The car had pieces of glass everywhere in the back. Acura is aware of an issue with this windshield in models RDX from 2019 to 2023. They sent a Technical Service Report (TSB 22-014) to their dealers asking to replace the windshield on these cases. We took the car to the dealer for inspection, and they took pictures showing that the car did not have any damage that could have created the problem, but they claim that Acura refuses to cover the repair anyways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646812March 6, 2025
STRUCTURE:BODY
Panoramic sunroof pops under stress Acura TSB 23-004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646308March 4, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car was just purchased Turning left going about 5 to 10mph in a 25 mph zone it hit the brakes. Then about 100 yrds later at a stop light, the car was turning left with traffic going onto a 45mph road. It slammed on the brakes, saying "brake", on the Display, causing whiplash, and almost a major accident. After calling Acura, they mentioned these driver assistance systems were tied into cruise control. When the car was tested on the highway a couple days before and used cruise control, the collision and another warning system were faulty. It said "sensor is covered or..." I do not remember the 2nd part. They specifically said if these systems are problematic with warning lights, you should not use cruise control. These cars should not be on the road. No shortage of people complaining about this online.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11645467February 28, 2025
EXTERIOR LIGHTING
The low beam headlights are so dim they cause me to practically stop when faced with an oncoming car because I am not able to see. I am not able to drive this vehicle at night because of this. I have had the bulbs replaced but there is no improvement. From all I have read online it is a defective reflector. Please do something about this. It is an extreme safety issue to drive a car without headlights or to be blinding oncomers with high beams. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645412February 27, 2025
VISIBILITY
The contact owns a 2019 Acura RDX. The contact stated while driving at various speeds, the rear windshield glass shattered. There was no warning light illuminated. The vehicle was taken to Glass Doctor and the rear windshield glass was replaced. The contact stated that on a separate occasion, while the vehicle was parked, the contact opened the driver's door and heard glass falling. The contact closed the door and the rear windshield glass shattered. The vehicle was taken to Glass Doctor who replaced the rear windshield glass. The contact was provided with the Manufacturer's recall number: 22-014. The manufacturer was made aware of the failure and informed the contact that assistance to cover a part of the cost of the repair would be provided. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645024February 26, 2025
UNKNOWN OR OTHER
Rear window shield shattered while the car is sitting in the park with no exterior impact. According to Acura there is a bulletin about this issue. Contacted the dealer they're manipulating this by charging customers...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644757February 25, 2025
VISIBILITY/WIPER
The back windshield on my 19 RDX spontaneously shattered on 1/5/2024 driving on the highway while using my rear defroster in cold weather. No warning lights. There is a known issue with this happening and a service bulletin 22-014 pertaining to this issue. My Insurance was notified. A glass repair shop and an Acura dealer both repaired my vehicle. Honda corporate refuses to acknowledge or pay for repairs as 'my VIN is not included in recall'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644886February 25, 2025
VISIBILITY/WIPER
The rear windshield glass is shattered or broken with no external impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644644February 24, 2025
UNKNOWN OR OTHER
Back rear window on 2019 Acura RDX ASpec trim, the glass unexpectedly shattered upon closing the driver side door. Glass and heating defrost element on back window is likely a manufacturer defect causing the unexpected window glass shattering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644376February 23, 2025
AIR BAGS
I was involved in an accident and upon impact the airbags didn’t deploy although there was a chemical smell that occurred and the check airbag light comes on intermittently. Also driver seatbelt locked up and does not retract out.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11644264February 22, 2025
EXTERIOR LIGHTING
Low beam headlights are dangerously dim due to the oem headlightbulbs burning the reflector bowls in the projector headlights this is a problem that's been complained about by many many people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644272February 22, 2025
UNKNOWN OR OTHER
on 2/20/2025 I was getting off work. Proceeded to get in my car and close my door. The back window just shattered and broke out of no where. I didn't know or understand what had just happen since I was not hit nothing was thrown at my car. Call Abington Acura dealership was told they were aware of the problem. I would have to go through my insurance company for the 1100.00 repair don't understand how I am liable for an issue that was cause on Acura's behalf.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644156February 21, 2025
EXTERIOR LIGHTING
The headlights have gotten progressively and dangerously dimmer over time and it is a known issue according to a local dealer. It's dangerous to drive at night but cost-prohibitive to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643914February 20, 2025
VISIBILITY/WIPER
The rear windshield has now spontaneously exploded twice out of no where. Most recent occurrence 2/20/25… previous occurrence in 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643652February 19, 2025
EXTERIOR LIGHTING
The headlights, especially the low beam lights, are very dim. When driving with the low beams on at night, they barely light up the road. It is dangerous; I can't see anything when these light are on. There are no warning lights on in the car. This is a known problem; I have found numerous complaints from other owners on the internet. This car has not been inspected by anyone. From reading the complaints of other owners who have had the vehicles inspected at the dealerships, I see they have received no help from the manufacturer or dealership to correct the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643280February 17, 2025
EXTERIOR LIGHTING
The headlights are failing. They are very dim. I am no longer driving this car at night if I can avoid it. If I do drive at night, I have to have the brights on 100% of the time to see the road effectively. It became more serious 2 nights ago when I could not see a median in the road and ran over it. I had three teens in the car with me. I had driven as a chaperone to a school competition. We were at the beginning of a 4 hour drive home in the rain. I have not taking any action to repair or replace anything at this time. There are no vehicle warnings to indicate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643177February 17, 2025
AIR BAGS, SEAT BELTS
I have been trying to get my vehicle repaired for over a year in response to recall number 24V-064 with no success. The vehicle manufacturer is not providing the required parts to the dealership to address this recall from early 2024. I think additional action needs to be taken against the manufacturer to drive improved behaviour to address safety recall issues in a timely manner
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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