Acura RDX Complaints

2,183 consumer complaints on file.

#11704608December 11, 2025
UNKNOWN OR OTHER
Back windshield shattered and blew out with zero impact. Car was parked Manufacturer denies responsibility . Independent company repaired because dealer was booked and needed fixed quickly. No one injured glass all over back of car and trapped in base of doo now because of faulty design. No warnings at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703941December 9, 2025
VISIBILITY/WIPER, UNKNOWN OR OTHER
We are noticing what many others are with similar age RDX models - the headlamp assemblies are terribly dim leading to low visibility without using the high beams (not always possible). We have replaced the headlamps with really high output ones, with no real difference. The faulty inside of the headlamp assemblies are making it much harder to see at night, especially in rain or other bad weather. At highway speeds, we rarely see obstacles until we're right on top of them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704083December 9, 2025
VISIBILITY/WIPER
Was stationary in the drive thru line at McDonald's located at 1030 Largo Center Drive, Largo, MD, on Saturday December 6, 2025 around 10:30 pm. I heard a loud noise from the rear of the vehicle that sounded like a gunshot. I turned around, no gunshot, but the entire rear windshield had spontaneously shattered. The noise startled me, but because I was stationary, no issues, but if it had happened while driving, could have been an issue. There was no warning, messages, etc., just the loud noise when it shattered. Again, vehicle was sitting still, no contact with any other vehicles, or objects. Once I got home, parked in garage. Went online, and found out that this was not uncommon. Many incidents have been reported of windshields shattering spontaneously in 2019-2023 Acura RDX vehicles. There has not been a recall, but there is a technical service bulletin 22-014. My wife purchased this vehicle 5/31/2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703939December 9, 2025
UNKNOWN OR OTHER, STRUCTURE:BODY
1:Sunroof frame shifts creating a popping noise during certain driving conditions. Turning and going up a drive way. 2:Distracting for the driver and passengers stay concerned the whole time. 3:There is a service bulletin with Acura 23-004 but no recall to the matter. 4: Unknown 5:No warning lamps
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703813December 8, 2025
UNKNOWN OR OTHER
My rear windshield shattered in January 2025 while I was setting in the parking lot of a store. It was replaced in 1\6\2025. Today 12\8\25 my rear windshield shattered again while I was coming out of a store to my vehicle. I talked to the dealership as soon as it happened and they said that Acura knows about it but does not have a recall. So, I looked up about 2019 rear windshield shattering and there are more complaints about this issue, but nothing is being done, and this is dangerous issue because what would happen if I was driving and it shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703819December 8, 2025
UNKNOWN OR OTHER
I had found a leak coming from my 2021 Acura RDX early November. I took it into the dealership December 1st to get it diagnosed and they stated that the transmission and transfer case needs to get replaced. du The problem has been confirmed by the Bloomington Acura dealership on December 1st 2025. After doing research online it looks like this has happened to multiple people with different Acura Models, including newer models of RDX, TLX and MDX. No warning lamps, messages or failures appeared. Just oil leaking beneath the vehicle. It looks like Acura is aware of the issue. The metal shavings from the splines between the transmission and transfer case is destroying the seal. Causing the oil leak hence a new transmission and transfer case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703385December 6, 2025
VISIBILITY/WIPER
On November 22, 2025, at approximately 10:30 a.m., I visited Chandler Mall and remained there for about an hour and a half. When I returned to my vehicle and began backing out of the parking space, I noticed that my rear window was completely shattered. I immediately put the car back in park and got out to inspect the damage. Pieces of glass along the edges of the window were continuing to fall. There were no signs of vandalism—no rocks, objects, or visible fingerprints. I filed a report to determine whether security cameras may have captured any incident that could have caused the rear windshield to break, but so far no suspects have been identified. I am now waiting for the replacement part and an installation appointment with Safelite. Based on others’ experiences, some people have reported hearing loose glass inside the trunk door after similar issues, which is discouraging. I am hoping to have the rear windshield replaced without further problems or risk of future shattering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703387December 6, 2025
VISIBILITY/WIPER
I am reporting a second back windshield replacement. Acura has said they are aware of this but no recall has been issued. Windshield breaks suddenly for no reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703461December 6, 2025
UNKNOWN OR OTHER
Rear Hatch Window shattered sitting in driveway. This is a known issue and tons of people have reported it. There is many groups on facebook documenting the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702932December 4, 2025
VISIBILITY/WIPER
Drove vehicle to work in the morning and had the front and rear defroster on (they turned on automatically due to exterior temperatures when I used autostart on my AcuraLink app). When I got to work, I parked my vehicle and had no issues at that point. But, in the afternoon when I came out to my car the rear window had spontaneously combusted. There were no obvious signs of damage, nothing on the ground that would have fallen, and nothing around. When I got home I did some searching and found that Acura is aware of this issue and had issued a TSB to fix the windows, but that they are no longer doing so under warranty. The TSB is related to the window defogger, which can apparently malfunction and overheat, causing thermal contraction/expansion to break the glass. I had glass all over the inside of my car. Imagine if I were driving it and it exploded, it could have harmed me or worse - I could have been so surprised/startled that I swerved and wrecked, possibly harming others as well. This is a disaster. There's no recall on this? There's no requirement to continue to fix a well-known problem spanning several years (2019-2023 I believe)? They are just replacing the window and apparently, some of the windows being used still have the defective defogger. I'm lucky to be alive and typing this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703027December 4, 2025
VISIBILITY/WIPER
Spontaneous rear tailgate shattered glass while parked. Yes, available for inspection. If I had driven the vehicle off the lot, I could have had flying glass to the vehicle behind me. Yes, the vehicle was immediately taken into the dealership & awaiting repairs. Vehicle has been inspected by Acura dealer. No, there were no signs of the problem prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702801December 3, 2025
EXTERIOR LIGHTING
The low beam headlights lights on my 2013 Acura RDX are very dim, and replacing the bulbs does not make any difference. I have read multiple reports that this is a common problem where the reflective material inside the projector style housing breaks down over time, and that the only fix is to replace the entire headlight assembly on both sides. Due to the poor lighting, I have had several near misses with other cars and obstacles that have been hard to see. Compared to other vehicles I have driven over by lifetime, this car really does has a significant safety problem. Headlight assemblies should not degrade this quickly, and replacing them is an expensive repair. I believe that NHTSA should investigate this issue for a potential recall, as not being able to see at night is a major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702676December 3, 2025
VISIBILITY/WIPER
My car was parked in my driveway. After starting it up and closing my driver’s side door, the entire rear windshield spontaneously shattered without warning or any external manipulation/force. There was no way of knowing of whether or not this would happen. I fear that if I had my dogs in the car (or a child) someone could have been seriously hurt. Shards of glass went everywhere - in the trunk, all over the cargo area, and all over my driveway. I am now stuck without a car while I try to get this repair figured out. Acura/Honda needs to place a recall on this ASAP after seeing how common of an issue it is for many RDX (and other models) owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702647December 3, 2025
VISIBILITY/WIPER
I closed my driver door and the back window just shattered. The glass just exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702469December 2, 2025
VISIBILITY
The contact owns a 2019 Acura RDX. The contact stated that after parking in the driveway, the following day, it was discovered that the rear hatchback glass had shattered. The contact stated that there was no impact on glass to cause the glass to shatter. The vehicle was taken to the local auto body shop, and the glass was replaced. The cause of the failure was not yet determined. The contact stated that approximately one year later, the failure reoccurred to the rear hatchback glass. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702510December 2, 2025
VISIBILITY/WIPER
I got in my car yesterday to pull out of the driveway and heard the rear window wiper turn on. I then heard a cracking sound and noticed that the rear window was cracked and had a small hole near the wiper. The rear wiper moved again as I was turning it off and the hole got bigger and glass started to fall in the trunk. There was no impact to the rear windows that would have caused the damage. After researching online, I found the Technical Service Bulletin (TSB) 22-014. I took the car to the dealer but they will not fix it since it is not under warranty. I cannot see out of my rear window now that it is cracked (other than the area where there is a hole).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702601December 2, 2025
UNKNOWN OR OTHER
The rear window shattered when bringing it in from the colder weather to a garage. There was no impact, nor was the rear door used. The car was brough to the garage from being outside at 9 pm on 12/1. When we got in the car on 12/2 at 11:30 am, the rear window was shattered. There is no evidence of forced entry, just shattered glass on the inside. The repair is going to cost $627 The car rental is around $80
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701869November 28, 2025
STRUCTURE:BODY
Rear window randomly exploded while sitting in the driveway. Last driven 12+ hours prior. Completely shattered with no impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701232November 24, 2025
VISIBILITY/WIPER
On November 24, 2025, I remote started my car for 10 minutes. After 10 minutes, I opened the driver's side door, pressed the tailgate button to open the tailgate, opened a rear door, and my rear windshield shattered. There was no impact and no accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701001November 22, 2025
UNKNOWN OR OTHER
Back windshield exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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