Acura RDX Complaints

2,183 consumer complaints on file.

#10421335August 24, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT STATED THAT WHILE PARKED, IT BECAME DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397363April 25, 2011
CHILD SEAT:LATCH STRAP, CHILD SEAT
THIS COMPLAINT IS A FOLLOW-UP TO MY PREVIOUS COMPLAINT, ODI #10394383 REGARDING MY RADIAN 65SL, SERIAL #120900960 03603. DESPITE MY HAVING PROPER INSTALLATION VERIFIED BY SEVERAL CPSTS, THE MANUFACTURER CONTINUES TO INSIST THAT THE ONLY PROBLEM IS THAT I AM NOT TIGHTENING THE BELT ENOUGH. THIS IS NOT THE CASE AS EVIDENCED IN THIS VIDEO: HTTP://WWW.YOUTUBE.COM/WATCH?V=TE4C6YKU8_W THEY HAVE SENT ME TWO REPLACEMENT LATCH BELTS THAT HAVE DONE THE EXACT SAME THING. THE FIRST REPLACEMENT THEY CLAIMED DID NOT WORK BECAUSE "AN INTERN IN THE WAREHOUSE TOOK IT OUT OF A BOX OF DEFECTIVE BELTS." EVENTUALLY, I SENT ALL 3 BELTS BACK FOR "FURTHER TESTING." I WAS INFORMED BY THEIR CUSTOMER SERVICE THAT THERE WAS NOTHING WRONG WITH ANY OF THE BELTS, AND THAT THEY WERE SENDING ME BACK THE ORIGINAL REPLACEMENT TO REINSTALL. UPON REINSTALLATION, IT FUNCTIONS EXACTLY THE SAME -- IT CAN BE LOOSENED BY MY 2.5 YEAR OLD'S FOOT WHILE HE IS PROPERLY RESTRAINED IN THE SEAT. THIS IS NOT AN ACCEPTABLE RESOLUTION TO THE PROBLEM. THE BELT THEY SENT ME BACK THE SECOND TIME WAS THE SAME ONE THAT WAS SUPPOSEDLY FROM "THE DEFECT BOX IN THE WAREHOUSE." I KNOW BECAUSE I RECORDED THE SERIAL NUMBERS OF EACH BELT THEY SENT ME. THIS BELT SERIAL NUMBER IS SSK -000306-SB-08, LOT# 09J1, DOM 10/09. I FEEL THAT THE MANUFACTURER IS TRYING TO COVER UP THIS PROBLEM SO AS TO AVOID A COSTLY GOVERNMENT INVESTIGATION. (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=ACURA, MODEL=RDX). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395692April 13, 2011
TIRES, TIRES:SIDEWALL
YOKOHAMA AVID TRZ S316 31631 TIRES P255/55R-18 97T BSW WITH 13,000 MILES ON 2008 ACURA RDX. TIRES PURCHASED 10-30-2010 ON 4-12-2011, WHILE DRIVING ON FREEWAY AT 60MPH, EXPERIENCED SUDDEN LOSS OF TIRE PRESSURE ON RIGHT REAR TIRE. PULLED OFF OF FREEWAY AND REMOVED TIRE. COULD NOT FIND ANY CAUSE FOR LOSS OF TIRE PRESSURE. TOOK WHEEL TO AIR SUPPLY AND RE-PRESSURIZED TIRE TO 35 PSI. MADE CLOSE EXAMINATION TO FIND CAUSE OF PRESSURE LOSS AND DISCOVERED NO PUNCTURE, NO OBJECT IN TIRE, NO LEAKS. A BUBBLE/BLISTER WAS OBSERVED ON INSIDE TIRE NEXT TO RIM . CARRIED FULLY PRESSURIZED TIRE TO DEALER (DISCOUNT TIRE, ARLINGTON, TX) POINTED OUT BLISTER TO TECH, HE BLAMED ROAD HAZARD, SAYS PROBABLY HIT A POTHOLE. WHILE THE TIRE WAS BEING REPLACED, I QUESTIONED THE COUNTERMAN AS TO WHY THE SUDDEN LOSS OF PRESSURE AND HE INFORMED ME THAT THE TIRE HAD A LARGE PUNCTURE. I ASKED TO SEE IT AND SURE ENOUGH, A 1/8 TO 1/4 INCH PUNCTURE WAS IN THE MIDDLE OF THE TIRE! ANOTHER TECH ACTUALLY VOLUNTEERED THAT HE HAD HEARD AIR HISSING FROM THE TIRE WHEN HE TOOK IT OUT OF MY TRUNK! WHY WOULD A TIRE DEALER DISCOUNT THE INSIDE WALL BLISTER/BUBBLE AS A POSSIBLE CAUSE OF TIRE FAILURE AND THEN PUNCTURE THE TIRE ON PURPOSE TO CLAIM AS THE CAUSE OF TIRE FAILURE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394383April 6, 2011
CHILD SEAT:LATCH CONNECTOR/CLIP, CHILD SEAT
MY REAR-FACING 2.5 YEAR OLD IS ABLE TO LOOSEN THE TILT-LOCK MECHANISM THAT IS SUPPOSED TO TIGHTEN THE LATCH STRAP ON MY RADIAN 65SL WITH HIS FOOT. HE PRESSES DOWN ON IT WHILE I'M DRIVING AND IT BECOMES LOOSE. I FEEL THAT THIS IS A SAFETY HAZARD. (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=RDX, MODEL=ACURA). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370484December 13, 2010
VISIBILITY
ERRATIC/UNRELIABLE WIPERS/MOTORS AND CONTROL (NOT BLADES). WIPERS WILL NOT ACTIVATE PROPERLY AND WHEN ACTIVATED ACT ERRATICALLY, EXAMPLE WILL NOT GO INTO VARIABLE SPEED, WILL STOP MID WINDSHIELD. WHEN DEACTIVATING CAN TAKE A MINUTE. THE WHOLE WIPER SYSTEM WHEN TURNED OFF WILL STOP IN DIFFERENT POSITIONS ON THE WINDSHIELD. THIS POSES A SAFETY ISSUE SINCE WHEN YOU ARE DRIVING THE WIPERS WILL STOP AT AN UNPREDICTABLE TIME AND IN YOUR FIELD OF VISION. THUS BLOCKING SOME VIEW AND ALSO DISTRACTING THE DRIVER. SHOULD YOU NEED MORE PROOF, I SHOT A VIDEO OF WHAT HAPPENS AND CAN PROVIDE IT IF NEEDED. ACURA ONLY HAS A TSB FOR THE SAME ISSUE ON THIS VEHICLE BUT SEEMS TO BE FOR OTHER VIN#'S. THE VEHICLE IS A 2007 ACURA RDX. ATTEMPTS TO HAVE ACURA RESOLVE THIS ISSUE HAS BEEN UNSUCCESSFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361171October 19, 2010
ELECTRICAL SYSTEM, EQUIPMENT
WE HAVE A PRE-OWNED CERTIFIED 2007 ACURA RDX, AND NOTICED THAT FROM TIME TO TIME THE IGNITION DOES NOT RELEASE THE KEY WHEN THE CAR IS PUT IN PARK. WE TOOK THE CAR IN TO THE DEALERSHIP AND THEY INFORMED US THAT THERE IS A SERVICE BULLETIN FOR THAT TYPE OF PROBLEM.. WATER LEAKS FROM THE ROOF OF THE CAR INTO THE CABIN, WHICH DISABLES THE IGNITION SWITCH AND PREVENTS THE KEY TO BE REMOVED FROM THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360491October 14, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, FUEL SYSTEM, GASOLINE
2007 ACURA RDX CAUGHT FIRE UNDER THE HOOD AND TOTALLY DESTROYED THE VEHICLE. NEITHER THE DRIVER, THE FIRE DEPARTMENT OR THE INSURANCE COMPANY WAS ABLE TO IDENTIFY THE CAUSE OF THE FINE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10352905August 31, 2010
SEATS
I JUST WALKED AWAY FROM BUYING A 2010 OR 11 ACURA RDX, AND MAY DO THE SAME W/ OTHER NEW CARS. IN THIS NEW MODEL, MY NECK WAS PUSHED FORWARD SO FAR, THAT I GOT A TERRIBLE HEADACHE AND NECK PAIN W/IN A 20 MIN TEST OF THIS CAR. IF THEY ARE ALL LIKE THIS, I'LL KEEP MY OLD CAR. THERE REALLY SHOULD BE ADJUSTMENTS DEPENDING ON SIZE AND HEIGHT. TOO BAD, I REALLY LIKE THE AUTO. SOME THINGS ARE JUST GOING OVER THE TOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339463June 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE FAILS TO SHIFT AND HITS REV LIMITER STOPPING ALL FORWARD MOMENTUM. MERGING INTO TRAFFIC, THIS ALMOST CAUSED AN ACCIDENT. THIS VEHICLE IS MARKETED AS AN AUTOMATIC, BUT WHEN THE CAR IS PUT IN "S", YOU HAVE TO USE THE SHIFTERS TO SHIFT, HOWEVER IF YOU ARE IN EVEN A SLIGHT TURN, YOU CANNOT ACCESS THE SHIFTERS AS THEY TURN WITH THE STEERING WHEEL. THERE ARE NO WARNINGS OF THIS HUGE SAFETY ISSUE. ACURA HAS BEEN CONTACTED AN REFUSES TO LOOK AT MY VEHICLE. THIS AFFECTS ALL RDX YEARS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339462June 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE FAILS TO SHIFT AND HITS REV LIMITER STOPING ALL FORWARD MOMENTUM. MERGING INTO TRAFFIC, THIS ALMOST CAUSED AN ACCIDENT. THIS VEHICLE IS MARKETED AS AN AUTOMATIC, BUT WHEN THE CAR IS PUT IN "S", YOU HAVE TO USE THE SHIFTERS TO SHIFT, HOWEVER IF YOU ARE IN EVEN A SLIGHT TURN, YOU CANNOT ACCESS THE SHIFTERS AS THEY TURN WITH THE STEERING WHEEL. THERE ARE NO WARNINGS OF THIS HUGE SAFETY ISSUE. ACURA HAS BEEN CONTACTED AN REFUSES TO LOOK AT MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330068May 12, 2010
AIR BAGS
VEHICLE STALLED ON ROAD, THREE VEHICLES STOPPED BEHIND THE STALLED CAR. FIFTH VEHICLE HIT THE LEFT REAR OF MY WIFE'S SUV SENDING HER INTO THE VEHICLE IN FRONT AND SO ON. AIR BAGS DID NOT DEPLOY IN MY WIFE'S VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10321703March 24, 2010
SERVICE BRAKES, HYDRAULIC
EXCESSIVE WEAR OF REAR BRAKE COMPONENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315018February 28, 2010
SERVICE BRAKES, HYDRAULIC
THE FRONT BRAKES ON MY 2007 ACURA RDX MAKE A LOUD GRINDING NOISE WHEN APPLIED ON A SLIGHT DOWNGRADE OR WHEN STOPPING SLIGHTLY HARDER THAN NORMAL. THE BRAKES HAVE BEEN REPLACED TWICE BY THE DEALER AND THE PROBLEM CONTINUES. THE DEALERSHIP NOW STATES THAT ACURA IS AWARE AND HAS NO FIX FOR THE PROBLEM. THE BRAKES FEEL LIKE THEY ARE GRABBING ONTO THE ROTOR. THE SOUND IS SIMILAR TO METAL TO METAL GRINDING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305376February 4, 2010
FUEL SYSTEM, GASOLINE
WE PURCHASES A 2010 ACURA RDX. MY WIFE NOTED THE FUEL INDICATOR STATED SHE HAD 20 MILES LEFT BEFORE EMPTY. BEFORE SHE COULD EXIT FOR GAS (WITHIN 5 MILES THE VEHICLE RAN OUT OF GAS). SHE WAS ON A FREEWAY IN A VERY DANGEROUS AREA AT RUSH HOUR. THE POLICE BROUGHT IN BACK UP AND SET FLARES, THEN ORDERED THE CAR TO BE TOWED DUE TO THE DANGER TO MY WIFE AND THE OFFICERS RESPONDING. WE ALERTED OUR SALESMAN AT ACURA. HE STATED THIS WAS THE 4TH COMPLAINT HE PERSONALLY RECEIVED ABOUT RUNNING OUT OF GAS DUE TO A FAULTY CALIBRATION ON THE FUEL INDICATOR. I BELIEVE THIS ISSUE HAS THE POTENTIAL TO RESULT IN INJURIES IF NOT DEATHS. IN MY OPINION, A WARNING LETTER SHOULD BE ISSUED BY ACURA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291729November 10, 2009
VEHICLE SPEED CONTROL
2009 ACURA RDX HAS UNCONTROLLABLE ACCELERATION PROBLEM. *NJ THE CONSUMER STATED AS HE WAS PULLING INTO A PARKING SPACE, HE APPLIED THE BRAKE. HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. HE PUSHED HARDER ON THE BRAKE, BUT TO NO AVAIL. THE CONSUMER THEN SWITCHED THE GEAR FROM DRIVE TO NEUTRAL AND THEN THE VEHICLE STOPPED GOING FORWARD, BUT THE ENGINE REVVED EVEN MORE. THE CONSUMER STATED IT HAS HAPPENED TWO MORE TIMES SINCE THE FIRST INCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285768September 30, 2009
EQUIPMENT
I HAVE A 2007 ACURA RDX; NOTICED THE RECALL ON LEXUS/TOYOTA; MY VEHICLE HAS RUBBER MATS OVER THE CARPET MATS AND RECENTLY ACCELERATED; THE PEDAL GOT CAUGHT IN THE MAT AND I HAD TO PLACE THE CAR IN NEUTRAL TO AVOID A COLLISION UNTIL I COULD GET PEDAL TO RELEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261527March 11, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
A/C CONDENSER ON THE ACURA RDX 2008 STILL UNDER WARRANTY DID NOT WORK WHEN THE WEATHER WAS WARMING UP. WENT TO THE DEALER AND HE SAID ALL THE FREON ESCAPED FROM A SMALL HOLE ON THE CONDENSER DUE TO SOME DEBRIS HITTING IT. DEALER WANTS TO CHARGE ME $900 DO FIX IT!! THE CONDENSER HAS A DESIGN FLAW. IT IS NOT PROTECTED WITH A GRILL AND IT WILL KEEP HAPPENING AGAIN. I'M NOT THE ONLY ONE. A LOT OF HONDA AND ACURA VEHICLES OWNERS ARE REPORTING CONDENSER DAMAGE DUE TO ROAD DEBRIS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251428December 10, 2008
TIRES
PURCHASED NEW 2007 ACURA RDX IN JULY 2007 WITH MICHELIN PILOT TIRES. ON 5/5/08 WITH LESS THAN 14,000 MILES, EXPERIENCED SIDEWALL BLOWOUT ON I-270 IN MARYLAND WHILE TRAVELING UNDER THE SPEED LIMIT (TRAFFIC). PURCHASED NEW TIRE AT ACURA. I WAS TOLD IT WAS CAUSED BY RUNNING OVER SOMETHING IN THE ROAD (WHICH I DON'T RECALL DOING). 8/22/08 NOTICED ANOTHER TIRE WAS LOW ON AIR. THERE WAS A SMALL HOLE IN THE TREAD AREA SO THE TIRE WAS REPAIRED AT LOCAL SHOP. AGAIN WAS TOLD I RAN OVER SOMETHING. ON NOVEMBER, EXPERIENCED BLOWOUT WITH A LARGE HOLE IN THE SIDEWALL WHILE TRAVELING AT HIGHWAY SPEED ON I-70 IN MARYLAND. BROUGHT CAR TO ACURA AGAIN AND WAS TOLD I WAS JUST UNLUCKY AND AGAIN, RAN OVER "SOMETHING" IN THE ROAD. AT THIS POINT, I HAD NOW REPLACED TWO TIRES AND HAD A THIRD REPAIRED. ON DECEMBER 5, I DROVE TO PENNSYLVANIA. THE CAR SAT PARKED ALL DAY. AT NIGHT, WHEN I WENT OUT, THE REMAINING TWO ORIGINAL TIRES WERE BOTH FLAT. I HAD TO STAY OVERNIGHT AND WAIT UNTIL MORNING. I FOUND A LOCAL TIRES PLUS AN PURCHASED FOUR NEW BRIDGESTONE TIRES AS I DID NOT FEEL THE MICHELINS WERE SAFE. IN 17 MONTHS, WITH 22,000 MILES ON THE VEHICLE, I HAVE PURCHASED 6 TIRES AND SPENT OVER $1400. I DRIVE MOSTLY HIGHWAY ON WELL MAINTAINED AND HEAVILY TRAVELED ROADS. I DON'T SPEED OR DRIVE RECKLESSLY. THE VEHICLE IS KEPT IN MY GARAGE OVERNIGHT AND HAD BEEN SERVICED REGULARLY AT ACURA. IN OVER 30 YEARS OF DRIVING, I HAVE ONLY HAD ONE OTHER FLAT TIRE. I HAVE HAD 4 IN 7 MONTHS. ALL 4 OF THE ORIGINAL MICHELIN TIRES GAVE OUT. I AM FORTUNATE THAT I WAS NOT INJURED BUT I AM CONVINCED THE TIRES ARE DEFECTIVE AND DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232092June 23, 2008
SERVICE BRAKES, HYDRAULIC
DURING A ROUTINE TIRE ROATAION ON MY 2007 ACURA RDX I WAS INFORMED THAT THE REAR BRAKES WERE COMPLETELY WORN (90%) AND THE PADS WERE WEARING UNEVENLY. THE FRONT BRAKES SHOWED ONLY 10% WEAR - THE CAR HAD 20,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231121June 16, 2008
VISIBILITY, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2007 ACURA RDX. WHEN THE CLIMATE CONTROL SYSTEM IS PLACED ON AUTO AND THE WEATHER IS WARM, THE RECIRCULATION WILL NOT SHUT OFF. THIS DOES NOT ALLOW FRESH AIR TO ENTER THE VEHICLE, AND FORCES THE CONTACT TO KEEP THE RECIRCULATION ON MANUAL. THE FAILURE HAS OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED. ACURA STATED THAT THE VEHICLE WAS DESIGNED TO PERFORM IN THAT MANNER. THE CURRENT MILEAGE WAS 13,000 AND FAILURE MILEAGE WAS 7. UPDATED 07/29/08 *BF UPDATED 08/01/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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