Acura RDX Complaints

2,183 consumer complaints on file.

#11717399February 11, 2026
STRUCTURE:BODY
Component or System Failed: Rear liftgate glass (rear window) shattered unexpectedly. The glass is available for inspection upon request. Description of Incident: Vehicle is a 2019 Acura RDX located in Massachusetts. I started the car from my remote. While the vehicle was parked, I closed the driver-side door and the rear liftgate glass immediately shattered without impact. There were no prior cracks, chips, or visible damage to the glass. The shattering appeared spontaneous and was not caused by an object strike. Safety Risk: The sudden shattering of the rear glass created a safety hazard due to flying glass fragments inside and around the vehicle. If this had occurred while driving, it could have caused driver distraction, loss of visibility, or potential injury to occupants or nearby individuals. The failure appears to be spontaneous and without warning, which raises safety concerns. Problem Reproduced or Confirmed: UNKNOWN. The vehicle has not yet been inspected by a dealer at the time of this report. However, similar incidents involving 2019 Acura RDX rear glass shattering have been widely reported by other owners. Inspections Conducted: The vehicle has not yet been inspected by the manufacturer. Insurance will be inspecting the damage as part of a comprehensive glass claim. No police report was filed as there was no collision or vandalism suspected. Warning Lamps or Prior Symptoms: No warning lamps, messages, or symptoms appeared prior to the failure. There were no visible cracks or damage before the glass shattered. Additional Notes: The failure occurred immediately after closing the driver-side door. No rear defroster warning or malfunction was observed prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717238February 11, 2026
SERVICE BRAKES, WHEELS
Two issues with this brand new Acura RDX 2025: 1) Herky/Jerking brakes. Experienced this issue weeks after purchasing. Lots of vibration when applying brakes....happens often. Took car back to Acura dealership and they said brakes working as designed. 2) Very soft /no tension in brake pedal. This issue arose within last few months. Press on brake pedal and often it goes to floor panel. Very concerning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717149February 10, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
My rear windshield shattered during the winter. There was no signs of any damage beforehand. There was broken glass everywhere and I could’ve seriously cut myself or anyone back there could’ve been hurt by the pieces of broken glass. I had to file a police report for my insurance. Many car dealerships are refusing to fix! There’s too many reports of this happening!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717087February 10, 2026
STRUCTURE:BODY, UNKNOWN OR OTHER
- Rear window shattered without impact or any signs of stress. - Safety at risk if driving and breakage occurs. In this case I was away from the parked vehicle when the shattering occurred. - There are quite a few reports of this issue online in Facebook Acura owner groups and in published news stories such as this: [XXX] - In my case, it was inspected by the repair company and confirmed to be a common occurrence they are called to repair. - There were no warning lights or any signs of damage or stress to the glass. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716792February 9, 2026
EXTERIOR LIGHTING
Low beam headlight projector reflectors deteriorate making the low beam headlights unusable for safe driving. Entire assembly has to be replaced to remedy. Extremely common in this generation of Acura RDX based on internet searches.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11716676February 9, 2026
EXTERIOR LIGHTING
Bought this used on February 5th 2026 Low beam headlights so dim barely illuminating driving surface
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716721February 9, 2026
EXTERIOR LIGHTING
Low beam headlights degrading. Car is unsafe to drive at night! Tried changing light bulbs but does not improve light quality. Dealer said it was an Acura issue. The problem has been getting progressively worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716752February 9, 2026
POWER TRAIN
I am submitting this complaint regarding a serious transmission defect on my 2018 Acura RDX that materially worsened after an Acura-authorized warranty repair addressing a known torque converter defect. Acura issued a warranty extension / service campaign for the torque converter on certain 2017–2018 RDX vehicles. Prior to this repair, my vehicle did not exhibit any severe jerking, slipping, or unsafe shifting behavior. After the Acura dealer replaced the torque converter under this program, the vehicle immediately began experiencing violent and unpredictable jerking during gear changes, worsening over time. These behaviors create an unsafe driving condition, particularly in stop-and-go traffic, intersections, and merging situations. I returned the vehicle to the dealer multiple times after the repair. As the problem worsened, I provided video documentation clearly showing the abnormal transmission behavior. After further evaluation, the dealer acknowledged the issue and determined that the transmission requires replacement. Acura Corporate declined coverage, stating the vehicle was no longer under standard warranty, despite: -The issue beginning immediately after Acura’s warranty repair -The torque converter being an integral component of the transmission system -The vehicle being in a worse and unsafe condition after Acura’s work I am requesting that NHTSA: -Review whether Acura’s torque converter warranty extension repair fails to adequately address associated transmission damage -Determine whether Acura vehicles repaired under this program are being returned to consumers in an unsafe operating condition -Assess whether Acura is improperly denying responsibility for post-repair transmission failures directly related to related to the covered defect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716467February 7, 2026
VISIBILITY/WIPER
When I closed my driver's door, the rear window shattered. Glass came into the vehicle when this happened. I had it repaired the next day by Safelite. I made an insurance claim but still had to pay $500 deductible. There was no warning that such a break could happen. There was no prior damage to the window or tailgate at all. I see online there are other instances of this reported, but unsure why Acura hasn't done a recall or otherwise notified the owners of this danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716324February 6, 2026
VISIBILITY
The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the contact exited the vehicle, and the rear glass shattered without impact. The contact stated that a Police Report was filed. The vehicle was taken to an independent mechanic and was repaired. The manufacturer was notified of the failure. The failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715787February 5, 2026
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2015 Acura RDX. The contact stated that after purchasing the vehicle, it was discovered that the front low beam headlights failed to adequately illuminate the roadway while driving at night, causing a visibility hazard for the driver. The low beam headlights eventually became inoperable, and only the high beam headlights were operational. Later, the high beam headlights became inoperable. The contact stated that the headlights no longer operated as needed, and the vehicle could not be driven at night. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed the contact that the headlight assemblies needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 109,573.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715828February 5, 2026
UNKNOWN OR OTHER
My rear windshield shattered completely on its own shortly after I had gotten in the car, I was parked, luckily I had not even started driving yet. This is a major safety component that could have resulted in a dangerous situation if I had been driving the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715753February 5, 2026
TIRES
While driving on the highway, without warning the tire tread separated from the rim causing danger to myself. Luckily I was able to pull to the side of the highway to await assistance. State police was called and the car was eventually towed to the dealership. The entire tire literally separated from the rim. Tire size: 235 /60 R 18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715511February 4, 2026
VISIBILITY/WIPER
I had parked my vehicle in front of my house on Friday, January 30, 2026 at 1:30a.m. I had turned on my vehicle's engine via Acuralink app at 5:20p.m. on that same day. so that it can be warmed up to go to work. At 5:30p.m. I went to my vehicle and saw the rear windshield had been broken. I initially thought someone had broken into the vehicle so I immediately called my near by police station to which they told me to call 9-1-1. I called 9-1-1 and reported a police report with the officers who came to my house. I then contacted my landlord and super since the vehicle was parked in a location where it was visible to my building cameras but no one was near my vehicle during the time the rear windshield had broken. I proceeded to do my research online and discovered that this is a constant occurrence with Acura RDX models from years 2012-Current. The issue is with the defroster when the vehicle engine starts. I took my vehicle to Paragon Acura where they proceeded to take pictures of the vehicle and the damage and replaced the vehicle with an aftermarket windshield, stating the issue is with the windshield which is incorrect, the issue is with the defroster. They assured me this will not happen again due to them using aftermarket glass and this is a one time goodwill repair. Glass is still in my trunk door as I was unable to leave the vehicle for cleaning. I explained to Acura this can not happen due to having 3 young children who place their school bags in the trunk of the car, it could have shattered while they were putting their bags in the trunk as they do daily. There was absolutely no warnings or trigger before the glass had broken or given any signs of breaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715553February 4, 2026
POWER TRAIN
The vehicle has developed a serious transmission defect involving harsh shifting, delayed engagement, and repeated slipping into neutral while driving. Since picking the vehicle up from Key Acura after an inspection, the condition has worsened significantly. The “Check Engine” light, the flashing “D” indicator, and the transmission warning light are now consistently illuminated. Prior to the dealer visit, these warning lights were intermittent; they are now on at all times. The vehicle can unexpectedly lose propulsion or fail to accelerate, which creates a safety risk during normal driving, especially when merging, crossing intersections, or turning. The symptoms are consistent with the known torque converter and transmission issues documented in Acura Service Bulletin 23‑029, which applies to 2017–2018 RDX models. The dealer inspected the vehicle but did not perform repairs, and the drivability and safety concerns have become more severe since the visit. Acura/Honda Client Relations has been contacted and a case is open, but no resolution has been provided. This defect poses a significant safety concern due to the sudden loss of power while the vehicle is in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715723February 4, 2026
UNKNOWN OR OTHER
Rear glass broken 2 times: 1) 12/23/2022 2) 01/31/2026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715246February 3, 2026
VISIBILITY/WIPER
The rear windshield was shattered on its own. It is available to inspect. It caused glass to be scattered around & unsafe to drive. I could not see through the window. It has not yet been inspected. No warning lamps or messages. It just shattered just sitting outside my work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715257February 3, 2026
UNKNOWN OR OTHER
The rear window has shattered twice (2023, 2026). Both times, the vehicle has been parked in a lot with cameras. After reviewing the cameras no one was near the vehicle. After the first time, I became aware that this was an issue with my model. I contacted the manufacturer and they expressed that my year was not affected by the defect. It just happened again. I contacted the manufacturer again, they expressed, that in order for them to do anything a recall has to be put in place and to report it to you. In addition, I do not put on the rear defrost. I have been driving around with shards of glass in the rear door. Safelite has expressed, due to how the manufacturer built the door, they can not remove all the glass. Also, every time the door is lifted pieces of glass fall out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715132February 2, 2026
UNKNOWN OR OTHER
Rear windshield shattered with no sign of impact. This is a known problem with this model. Luckily the window had tint so it is holding the glass together from falling into the vehicle. Vehicle was parked and unoccupied at time of this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715164February 2, 2026
EXTERIOR LIGHTING
2013 ACURA RDX. HEAD LIGHTS HAVE DIMMED WHERE ITS NOT SAFE TO DRIVE. HAD THE WHOLE HEAD LIGHT ASSEMBLIES REPLACED BY THE DEALERSHIP 11 months ago FOR $4,000. Still have same problem with new ones
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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