Acura MDX Complaints (2019)

200 consumer complaints on file.

#11567938January 26, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567460January 24, 2024
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
The contact owns a 2019 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565795January 16, 2024
ENGINE AND ENGINE COOLING, POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2019 Acura MDX. The contact stated while attempting to make a left turn from a complete stop, the vehicle shut off inadvertently. There was no warning light illuminated. The contact was able to restart the vehicle and continue driving. The vehicle was taken to the dealer, where an unknown software update was performed under an unknown recall. Additionally, the contact stated that upon pressing the park(P) button to park the vehicle, the vehicle failed to respond. The contact stated that the vehicle responded after several attempts. The contact stated that while driving at various speeds, the vehicle was jerking upon depressing the accelerator pedal. The contact received notifications of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) and related the failure to the recall; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564968January 11, 2024
ENGINE
Engine had a knocking noise, went to dealer and explained the problem. They mentioned there was a recall regarding this issue but when my vehicle's Vin was typed in they said it was not part of the recall. A few days later all the warning lights in the instrument panel came on and soon after the engine went bad and had to replace it. My vehicle had approximately 45k miles when this happened. I was completely shocked, angry and disappointed with Honda Motors when they didn't want to take responsibility. It's obvious this was a manufacturing problem with these engines and they should reimburse vehicle owners that had issues with these vehicles. Thank you for your attention!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564571January 10, 2024
ENGINE
Beginning in October of 2023, I was hearing an engine knock/ticking. Acura tech support at the local dealership said my rear cylinder head needed to be replaced. I asked Acura how, since my car is only a few years old, could this cylinder head already be bad. They responded that these vehicles are mass produced by the hundreds of thousands and sometimes bad parts or installations slip through. I paid $7,500 for the new cylinder head, but now I see the new recall about engine crank shaft and the connecting rod bearing can wear and cause damage to the engine. It further says if you hear engine knocking, to immediately call Acura.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564694January 10, 2024
ENGINE, FUEL/PROPULSION SYSTEM
rod bearin system and fuel pump recall expansion system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564392January 9, 2024
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563960January 6, 2024
VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
I was yielding to make a left hand turn , in the middle of the intersection, and my car turned off and wouldn’t turn back on. In addition the car occasionally jerks as I’m driving almost like if it changes gear. Sometimes I can’t get the car in park position I have to press the button multiple times. The recall going on right now can cause a fire crash or injury and they cannot replace the parts until April 2024 and I don’t feel safe driving my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563357January 3, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 60 MPH, the vehicle started losing motive power. The contact stated that the check engine warning light was illuminated. The contact was able to drive the vehicle to the residence. The contact had the vehicle towed to a local dealer. The vehicle was diagnosed, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 125,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561435December 22, 2023
POWER TRAIN
Transmission is very laggy when stepping on gas pedal causing late takeoffs. It may damage internals. Also very hard shifting at certain speeds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557192November 28, 2023
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING, STEERING
The contact owns a 2019 Acura MDX. The contact stated that occasionally while accelerating, at a stop, or while driving, the vehicle lost motive power and stalled. While driving at approximately 50 MPH, the vehicle unintendedly accelerated to 80 MPH. Additionally, while driving at an undisclosed speed, the brakes activated independently. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. Upon returning the vehicle, the warning lights were flashing or beeping without a light. The steering wheel was loose. The steering wheel also turned a third of the way, but the wheels failed to respond. The contact stated that the failure was related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The manufacturer was contacted and opened a case. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555041November 14, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The back inner tail light on my car is not working, which is the following recall, however, according to acura, my vin does not apply and does not show a recall. I believe this is an error since I am having the exact issue and my vin should be included in this recall. NHTSA RECALL NUMBER:19V-256 MFR CAMPAIGN ID:M49 CAMPAIGN DESCRIPTION:2014-19 MDX Tailgate Inner Taillight Safety Recall RECALL DATE:03/28/2019 RECALL STATUS:17 Character VIN Required
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555083November 14, 2023
ENGINE, ELECTRICAL SYSTEM
During normal driving transmission will shift to Neutral, locks the system, and engine does not start when automatic idle stop had been engaged at stoplight or stop sign. Instead of restarting the engine, the feature causes the transmission and electrical system to lockup taking quite a bit of time to convince the car to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547089September 28, 2023
TIRES, TIRES:TREAD/BELT, TIRES:SIDEWALL
Continental Crosscontact LX Sport 265/45R20 104H Tires have about 33,275 miles on them (rotated regularly) and one of the tires has a huge bump in the tread. The belt has separated from the sidewall. From what I've read, there are recalls on this tire, but not for this particular date that these tires were made. With it being on the front, it makes the steering wheel shake and I'm scared to drive it anywhere except to the tire store.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546980September 27, 2023
ENGINE, POWER TRAIN
While making a very normal commute, my 2019 Acura MDX began running very roughly, slowing rather abruptly. The check engine light began flashing, and several warning messages were displayed on the message center of the vehicle display unit. The vehicle would not accelerate, and would not attain a reasonable speed while in traffic. With the hazard lights on, I was able to move to the side of the road, but it was very difficult as I was unable to exceed 15-20 mph. The vehicle was taken to the dealership for repair. The dealer investigated and found the timing belt had "jumped time" causing the engine management system to set multiple misfire codes, and was described as the cause of the failure. I am aware certain 2018-2019 Acura MDX models were recalled for timing belt issues, but this particular vehicle was determined to be outside of the group of vehicles involved in the current recall. My MDX had 52,600 miles at the time of the incident. It has not had any modifications or repairs to the engine prior to this incident. Acura recommends replacing the timing best at 100,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542808September 5, 2023
UNKNOWN OR OTHER
I took the car in for a recall , 2 months ago and the car is still cutting off in traffic and at stop lights. This auto shut off , activates on its in and this dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542337September 3, 2023
ENGINE, ELECTRICAL SYSTEM
UNKNOWN Over the course of a couple weeks, engine has intermittently stalled while driving, forcing me to turn off the car in the middle of the road. Progressively, other electronics have also intermittent failed including power steering and infotainment system. All dashboard warning lights are on and do not resolve by turning car on/off. Generally, car is driveable until the random intermittent stall, which is obviously dangerous. 2 weeks ago, car had gone through state inspection and 30k mile maintenance without issue. Service station checked battery and alternator and no issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532591July 16, 2023
POWER TRAIN, ELECTRICAL SYSTEM
Starting having an issue over the last few weeks where the car will shut off as it should with the idle start/stop enhanced but when I release the brake, the car goes into neutral and doesn’t start… have had this happen 4 times already and was finally rear ended today due to this fault.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11528255June 22, 2023
ENGINE, ELECTRICAL SYSTEM
The Car shut down in engine idle and would not restart. It was unresponsive and took 5 minutes for the start button to function. This occurred in the middle of a busy intersection. 2 weeks ago Acura performed an update to the software that was supposed to resolve the engine restart issue, but clearly it has not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527621June 18, 2023
UNKNOWN OR OTHER
This vehicle comes with Idle engine feature. when the brake pedal is pressed, the engine turns off (supposedly to save gas). The car should proceed when the gas pedal is pressed. So at any time, in any location, after the car is stopped at a stop sign or red light, the car does not always turn back on. I just sit in the vehicle, unable to proceed. I then have to restart the car in order to drive forward again. This is extremely unsafe, as I could be stalled in an unsafe location. this vehicle had a recall due to this faulty issue, and the sensor was replaced by the Acura dealer, however the problem remains. I feel unsafe driving this vehicle. Apparently many Acura owners have the same problem. This problem could result in death. It is extremely unsafe to have a car stall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura MDX