Acura MDX Complaints (2018)

170 consumer complaints on file.

#11646043March 3, 2025
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
The contact owns a 2018 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that occasionally while attempting to accelerate from a stop, the vehicle occasionally stalled while the accelerator pedal was depressed. No warning lights were illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642724February 14, 2025
POWER TRAIN
The contact owns a 2018 Acura MDX. While the contact's wife was driving and stopped at a stop light, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission hesitated, and the vehicle jerked forward. The contact stated that the failure was persistent. In addition, the contact stated that the transmission was shifting abnormally hard. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,365.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639987January 31, 2025
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Bought vehicle new in 2018. Starting in 2020, brought car to dealership complaining that car, at times, did not accelerate when prompted. Vehicle pauses, then lurches forward. Very dangerous when making left turns and when merging with traffic. My wife (who used to be primary driver of this vehicle), refused to continue to drive it ...and neither I nor my wife would allow our now age 21 daughter to drive it. So this vehicle (as unsafe as it was) became my back and forth to work vehicle. Vehicle was brought to the dealership on at least 4 or 5 times with this complaint - from 2020 through 2024...One time it was at dealership for almost 2 weeks Dealership would never fully admit to the issue - often times one service person, through test driving would notice the issue, only to then be told it was "normal driving" of this vehicle. On a regular basis, car would stop (pause) "in the face of oncoming traffic - my heart would skip a beat, only for the car to then resume accelerating On many occasions, I discussed with service team - always to be told that there were no known issues Fast forward to 2024 - when Acura notified me of a Recall regarding the Fuel Pump....I quickly scheduled an appointment, brought the car in this past week and had the Recall done. Speaking with the Serviceperson when checking the car in, I brought up the past issues that I have had and asked if this Recall was the likely reason.....the service person - without hesitation said "absolutely"......I then asked him, so was "Acura lying to me ll these past visits".....his response was "sounds like it to me" Since getting the car back - the hesitation has stopped. I have paperwork from all my previous visits - with responses from their technicians I am certain there was consumer fraud conducted by the dealership I bought and serviced this vehicle from (Open Road Acura - Wayne NJ). Add to it , the inconveniences I experienced and the fear that my wife and daughter had of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634984January 8, 2025
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
From a stop, the vehicle will lurch forward after 1 second of acceleration without a change in the amount of pressure on the gas pedal, as if there is a delayed input to the throttle position. This only happens from a complete stop, such as at red lights, stop signs, or in heavy stop and go traffic. On multiple occasions I have almost rear ended the vehicle in front of me as a result of this. There are no warning lamps or error messages displayed in the gauge cluster. I have not been able to have this inspected by any of the Acura dealers in a 25 mile radius, because when I called to make an appointment for the connecting rod bearing recall, the earliest opening was March of 2026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633221December 30, 2024
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
The contact owns a 2018 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632126December 23, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631568December 19, 2024
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
The contact owns a 2018 Acura MDX. The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as needed. The accelerator pedal was depressed, but the vehicle hesitated. Additional pressure was applied, and the accelerator pedal was depressed to the floorboard. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629859December 10, 2024
UNKNOWN OR OTHER
Contacted dealer to schedule a recall repair appointment in July 2024. The appointment was scheduled for November 11th. I showed up on November 11th and was told my appointment was not scheduled until December 11th. It’s been more than 4 months since I contacted them and the repair hasn’t been done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629899December 10, 2024
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
The contact owns a 2018 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V751000 (ENGINE AND ENGINE COOLING) and 23V858000 (FUEL SYSTEM, GASOLINE); however, the parts to do the recall repairs were unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629655December 9, 2024
ENGINE AND ENGINE COOLING, AIR BAGS
The contact owns a 2018 Acura MDX. The contact stated that at an idle stop, he allowed another vehicle to complete a turn. As the contact depressed the accelerator pedal to make a left turn, the vehicle came to an abrupt stop which caused the vehicle to be rear ended by another vehicle. The air bags did not deploy upon impact. No injuries were reported and a police report was not filed. The vehicle was able to drive away from the scene of the accident. The dealer nor the manufacturer had yet to be notified of the failure. The contact's vehicle was included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) but had yet to be serviced. The vehicle had yet to be diagnosed or repaired. The failure mileage was 98,031.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11629227December 6, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura MDX. The contact stated while driving at various speeds, there was a loud vibrating noise coming from the vehicle. There was no warning light illuminated. The contact had received notification of NHTSA Campaign Number: 23V85800 (FUEL SYSTEM, GASOLINE); and the vehicle was taken to the dealer where the recall repair was performed; however, the failure persisted. The vehicle was taken to an independent mechanic where a diagnostic test was performed, and the contact was informed that the other fuel pump that was not included in the recall was probably the cause of the failure. The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 100,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628987December 5, 2024
ENGINE, FUEL/PROPULSION SYSTEM
We have two stop sale safety recalls on our 2018 Acura MDX that have gone over a year without being addressed. I have contacted Acura and the dealership multiple times. Acura refers me to the dealer and the dealer refers me to Acura. Apparently there is no accountability for important safety recalls. Would appreciate some help from NHTSA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628823December 4, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
While accelerating, the vehicle to decelerated rapidly, the gas pedal became unresponsive when pushed down. Numerous warning lights started Additionally, the vehicle shifted into neutral while the vehicle was being driven and would not shift out even after stopped. I was on a very busy 6 lane highway going 80 mph in thanksgiving traffic, my wife, 1 year old and 3 year old were in the vehicle. This appears to be a known issue from Honda, please see [XXX], et al. v. American Honda Motor Company Inc., et al., Case No. [XXX], INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627411November 26, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626905November 22, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I have been trying to get the two recalls fixed for several months with the dealership telling me they don't have the parts and they would contact me when they get the parts in. No one contacts me, I call to find out if they have received parts. Recall, 23V-858 and 23V-751.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625337November 14, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing intermittent engine hesitation was driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624868November 12, 2024
POWER TRAIN
While driving car turned cel/epb/emission, car lost power while engine still running suddenly so I pulled to the side of the street. I put in park and turn engine off and on, it would not let me put in any gears . I hold down parking brakes and finally it let me engage the gears. The Acura technician found clutch positions controlled error which caused engine stall conditions, this DTC is typically caused by outdated TCM, PCM software. This situation is a safety issues, the manufacturer should fix for free, the engine stall may cause a major accident if i am on the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624631November 11, 2024
ENGINE
At 40k miles the connecting rod bearings gave out, car was taken to the shop and bottom end was rebuilt under warranty. at 80k miles the same issue began to start. cars been in the shop for weeks for the same connecting rod bearing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621753October 24, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621280October 22, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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