Acura MDX Complaints (2011)

70 consumer complaints on file.

#11350061August 18, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2011 ACURA MDX. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHILE PRESSING ON THE HORN PAD, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER COGGIN ACURA OF FT. PIERCE LOCATED AT 4400 US-1, FORT PIERCE, FL 34982, (772) 742-4342, WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT DRIVER'S SIDE AIR BAG TO BE REPLACED. THE VEHICLE WAS BEEN REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 70,421. *BF*JB*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340015July 17, 2020
ENGINE
I CHANGE ENGINE OIL EVERY 3,000 MILES, BUT I HAVE TO CHANGE EVERY 1,000 MILES IN THE LAST YEAR. EXPLAIN TO THE TECHNICIAN EVERY TIME THAT IT IS BECAUSE THE OIL CIRCULATES AND DOES NOT RETURN AND BURNS OUT IN THE MIDDLE AND DISAPPEARS. SO I CHECK THE AMOUNT OF OIL ONCE A WEEK AND ALWAYS REPLENISH THE AMOUNT. ESPECIALLY WHEN DRIVING OVER LONG DISTANCES, IT'S SO ANXIOUS, YOU CAN'T STOP THE ANXIETY THAT THE OIL BURNS OUT AND STANDS ON THE STREET OR THE ENGINE ITSELF BURNS OUT AND BECOMES USELESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319087March 23, 2020
ENGINE
I'VE HAD A RECURRING PROBLEM WITH OIL BURNING THROUGH AT A MUCH FASTER RATE THAN EXPECTED. FOR EXAMPLE, IN THE LAST TWO MONTHS SINCE MY LAST OIL CHANGE WITH AN ACURA SERVICE/REPAIR CENTER, THE OIL INDICATOR LIGHT HAS COME ON REPEATEDLY. ALSO, THE 'CHECK EMISSIONS SYSTEM' HAS ALSO DISPLAYED AFTER DRIVING ON THE FREEWAY. IT SMELLED LIKED SOMETHING WAS BURNING IN THE ENGINE. I CHECKED THE OIL ONLY TO FIND OUT NO OIL WAS EMPTY. I ADDRESSED THE OIL INDICATOR LIGHT TO ACURA SEVERAL MONTHS AGO DURING A PREVIOUS OIL CHANGE. THEY TOLD ME EVERYTHING IS FINE. I TALKED TO A SEPARATE MECHANIC AND HE STATED HE HAS SEEN PROBLEMS WITH THE MDX ON OTHER MAKES AND MODELS OF CARS WHERE SCRATCHES ON THE CYLINDER WALL WERE CAUSING THE INCREASED OIL USAGE. IN ORDER TO FIX IT WOULD COST AROUND $4,000. I'VE BEEN LOYAL TO ACURA IN SERVICING MY CAR. NONE OF THEM HAS STATED THAT THIS COULD BE AN ISSUE. ALSO, SHOULDN'T A PROBLEM LIKE THIS WARRANT A RECALL? JUST LOOKING FOR SOME ANSWERS ON AN ISSUE I THINK IS WRONG IN THE WAY CUSTOMERS HAVE BEEN INFORMED AND TREATED ALONG WITH POTENTIALLY A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310728February 22, 2020
SUSPENSION
I OWN TWO ACURA MDXS. 2009 SPORT AND 2011 ADVANCE. BOTH THESE VEHICLES ACTIVE DAMPER SYSTEMS HAVE FAILED MULTIPLE TIMES. ACURA OR AMERICAN HONDA KEEPS REPLACING THESE FAILED PARTS WITH THE SAME FAILED PART # 51606-STX-A59. THESE PARTS ARE FAILING PREMATURELY. WE SHOULD NOT BE REPLACING THESE PARTS AT 50,000 MILES. THIS IS A SUSPENSION PART AND A REAL SAFETY CONCERN. I HAVE REPLACED THESE ADS STRUTS NOW 5 TIMES ON MY 2009. 3 FRONTS AND 2 REARS. I RECENTLY HAD 2 STRUTS REPLACED ON MY 2011 MDX ADVANCE. I TAKE THE TIME NOW TO POINT OUT THIS MAJOR GLARING ISSUE SO THE NHTSA CAN LOOK INTO THIS MATTER FURTHER. PLEASE LOOK AT MDXER'S AND ACURAZINE COMPLAINTS ON THIS ISSUE. EVERY PERSON WHO OWNS THESE HIGHER PRICED MODELS IS HAVING THESE SAME ISSUES. MANY ARE DRIVING AROUND WITH THIS ISSUE NOT KNOWING. I DID FOR 20,000 MILES ON MY 2009 MDX NOT KNOWING WHY MY VEHICLE WAS MAKING CLUNKING NOISES AND HAD A SUSPENSION LIKE A TRUCK. PLEASE LOOK INTO THIS ISSUE. ACURA SOMETIMES COVERS THESE FAILED PARTS 100%, SOME 50%, BUT MOST THEY LET THE CUSTOMER PAY 100%. THE GLARING FACT IS THAT THESE ADS STRUTS SEEM TO FAIL JUST OUTSIDE THE VEHICLES WARRANTY. ACURA KNOWS THIS IS AN ISSUE, THEY EXTENDED THE WARRANTY ON THESE LONGER BECAUSE OF THIS ISSUE. I FEEL STRONGLY THAT THIS IS A MAJOR ISSUE AND THAT ALL ADS STRUTS SHOULD BE COVERED BY AMERICAN HONDA 100%. I URGE YOU TO LOOK INTO THIS ISSUE. I HAVE REPLACED 7 ADS STRUTS ,SO FAR, ON BOTH MY MDXS WHICH I STILL BOTH OWN. PLEASE I URGE YOU TO LOOK INTO THIS MAJOR ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308464February 11, 2020
AIR BAGS, ENGINE
CHECK AIRBAG WARNING LIGHT ON AT ALL TIMES. CAR CONSUMES WAY TOO MUCH OIL. CLOSE TO 3.5 QUARTS BETWEEN OIL CHANGES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301750January 24, 2020
POWER TRAIN
THERE IS SHUDDERING COMING FROM THE TRANSMISSION ON SPEEDS OF 30-40 MPH. IT SEEMS LIKE ACURA KNEW OF THE PROBLEM AND SENT A RECALL FOR MDX,RDX AND ZDX THAT WERE MADE FROM 2010 TO 2013 BUT MY VIN WASN'T INCLUDED ALTHOUGH I AM FACING THE SAME PROBLEM AS THOSE RECALLED VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280552November 16, 2019
ENGINE, POWER TRAIN
I AM VERY DISAPPOINTED AND DISSATISFIED WITH THE 2011 ACURA MDX I PURCHASED NOVEMBER 2018 THIS VEHICLE HAS HAD ALL TYPE OF PROBLEMS FROM THE START FROM OIL ISSUES TO NEEDING THE ENGINE REBUILT TO NOW TIMING BELT ISSUES AND THE ONLY THING THAT IS COVERED UNDER WARRANTY IS THE REBUILD AND IT IS NOT LIKELY TO HAPPEN UNTIL EARLY 2020 AND THE ONLY THING I'M GETTING IS QUOTES OF 1200 DOLLARS AND SORRY YOUR GOING THRU THIS I AM TIRED OF THAT FROM ONE OF MOBILE MOST RESPECTED DEALERSHIP I WANT IMMEDIATE ACTION ESPECIALLY WHEN IT WAS UNDER WARRANTY AND SHOULD HAVE BEEN INSPECTED BEFORE IT BECAME A SELLABLE VEHICLE I AM ALSO SENDING THIS RESPONSE TO ACURA AND THE BETTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279941November 13, 2019
ENGINE
THE VEHICLE IS CONSUMING TOO MUCH OIL. DEALERSHIP MADE US GO THROUGH OIL CONSUMPTION TEST AND CONFIRMED THIS IS AN ISSUE AND INCLUDED US IN THEIR WARRANTY EXTENSION TO DO THE REPAIRS. HOWEVER, ITS BEEN MORE THAN A MONTH AND THERE IS NO TIMELINE ON EVEN WHEN THE PARTS WILL BE AVAILABLE AND IT COULD BE ANOTHER MONTH OR 2 OR 4 MONTHS. I CALLED DEALER SEVERAL TIMES AS WELL AS ACURA WITH NO DIFFERENT ANSWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278682November 7, 2019
ELECTRICAL SYSTEM
POWER WINDOWS AND SUNROOF STARED WORKING INTERMITTENTLY FOR A FEW DAYS AND THEN STOPPED WORKING ALL-TOGETHER. APPARENTLY, THERE IS A KNOWN ISSUE WITH WIRES BREAKING INSIDE DRIVER DOOR SUB-WIRE, ACURA PART NUMBER 32757-STX-A01. MY CAR ONLY HAS 101,768 MILES. I DID SOME RESEARCH ONLINE AND I SAW PEOPLE HAVING THE SAME ISSUE WITH THEIR ACURA MDX VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255809September 16, 2019
ENGINE
ON SEPT 11 2019 MY MECHANIC NOTIFIED ME OF A PROBLEM WITH MY 2011 ACURA MDX. HE SAID IT WAS EXCESSIVELY BURNING OIL. HE SAID TO CONTACT ACURA/HONDA BECAUSE THEY IDENTIFIED IT AS A PROBLEM WITH SOME OF THEIR CARS. I CALLED THAT SAME DAY AND WAS TOLD THAT YES, THERE IS A DEFECT IN MY MAKE AND MODEL CAR AND THAT HAD ISSUED A WARRANTY TO COVER THE REPAIRS, BUT UNFORTUNATELY, BECAUSE I WAS 11 DAYS TOO LATE, THEY WOULD NOT FIX THE CAR. I HAVE ASKED FOR AN EXTENSION TO AT LEAST GET THE OIL CONSUMPTION TEST DONE (THAT I WOULD PAY FOR) TO SEE IF MY CAR HAS THE DEFECT. THEY SAID THAT I AM FREE TO GET THE TEST DONE ON MY OWN AND EVEN IF THE CAR IS DEFECTIVE THEY WILL NOT FIX IT. ALL I AM ASKING IS FOR THEM TO FIX THE DEFECTIVE CAR. I NEVER RECEIVED THE LETTER AND THEY CANNOT VERIFY WHETHER THEY SENT IT TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231614July 13, 2019
UNKNOWN OR OTHER
SUNROOF GLASS EXPLODED SPONTANEOUSLY WHILE DRIVING ON HIGHWAY ABOUT 80MPH WITH LITTLE TRAFFIC AND CLEAR SKIES. LUCKILY, THE SUNROOF INTERIOR SLIDE COVER WAS CLOSED PREVENTING THE GLASS SHARDS TO FALL INTO THE VEHICLE. TOOK CAR TO A LOCAL ACURA DEALER AND THEY DID NOT MENTION A RECALL AND NEEDED TIME TO ORDER A NEW PART AND SCHEDULE SERVICE. DECLINED THEIR SERVICE AND WENT TO AN AUTO GLASS SERVICE FOR PENDING REPAIRS. I BELIEVE THIS WAS NO FAULT OF MY OWN AND I WASN'T AWARE OF THIS SUNROOF ISSUE. IF THE GUARD WAS NOT CLOSED MYSELF AND PASSENGERS WOULD MOST LIKELY GET HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220700June 17, 2019
ENGINE
WHILE DRIVING ON THE HIGHWAY FOR EXTENDED PERIODS OF TIME, AN UNIDENTIFIABLE BURNING ODOR WAS EMITTED INTO THE CABIN. TYPICALLY PULLING OVER AND ALLOWING FOR IT TO COOL DID THE TRICK. EVENTUALLY THE SMELL RETURNED. THIS TIME THE SCENT GOT UNBEARABLE AND THE ENGINE AND CAR BEGAN VISIBLY SHAKING, ESPECIALLY WHEN ACCELERATING OR SLOWING DOWN. MECHANIC REVEALED THERE WAS AN OIL LEAKAGE IN THE CYLINDERS DUE TO A FAULTY SEAL, THUS LEADING TO EXCESS OIL CONSUMPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207067May 12, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
ON THE AFTERNOON OF MAY 11, 2011 I PUSHED THE BUTTON TO CLOSE MY CAR TRUNK HATCH AND MY 13 Y/O DAUGHTER RAN INTO A SHARP EDGE OF THE HATCH CUTTING HER FRONT RIGHT EYE LASH. THERE IS A MANUFACTURER-BUILT SHARP EDGE THAT CAUSED THE CUT. SHOULD THE EDGE HADN'T BEEN IN THAT LOCATION, SHE WOULDN'T HAVE CUT HER EYE LID. WE IMMEDIATELY TOOK MY DAUGHTER TO THE HOSPITAL EMERGENCY ROOM TO STOP THE BLEEDING AND RESEAL HER EYE LID.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11196903April 17, 2019
ENGINE
EXCESSIVE OIL CONSUMPTION, IT BURNS AT LEAST 1 QT PER 1000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124690September 6, 2018
AIR BAGS
YELLOW CHECK AIRBAG SYSTEM APPEARS AFTER CAR IS STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096555May 17, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2011 ACURA MDX. THE CONTACT STATED THAT THE SUN ROOF EXPLODED AND CAUSED THE GLASS TO FRACTURE. THE SLIDER WAS CLOSED, WHICH PREVENTED GLASS FROM ENTERING THE INSIDE OF THE VEHICLE AND INJURING THE CONTACT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT EACH DEALER ACTED INDEPENDENTLY; THEREFORE, IT WOULD BE AT THEIR DISCRETION TO REPLACE THE SUN ROOF GLASS. THE DEALER (MAC CHURCHILL ACURA, 3125 NE LOOP 820, FORT WORTH, TX 76137, 1-(817) 232-2872) ADVISED THE CONTACT TO CALL THE MANUFACTURER AND NOT TO REPLACE THE PART. THE MANUFACTURER EXPECTED THE CONTACT TO CALL SEVERAL DEALERS TO DETERMINE IF THEY WOULD REPLACE THE PART INSTEAD OF JUST REPLACING THE PART. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 94,225. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072015February 9, 2018
ELECTRICAL SYSTEM
SUNROOF SPONTANEOUSLY SHATTERED, WHILE DRIVING ABOUT 60 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058430January 4, 2018
ENGINE
THE ENGINE IS CONSUMING MORE OIL THEN IT SHOULD BE. THERE ARE MULTIPLE COMPLAINTS ABOUT THIS ISSUE AND ACURA STILL HAS YET TO RECALL THEIR ENGINES. THIS PROBLEM IS UNSAFE DUE TO HAVING TO ACCELERATE TO MERGE ON THE HIGHWAY AND NOT KNOWING THERE ISN'T MUCH OIL IN THE ENGINE TO GIVE IT POWER THE CAR IMMEDIATELY LOOSES POWER AND DROPS SPEED RESULTING IN A ACCIDENT WAITING TO HAPPEN DUE TO NO POWER IN THE ENGINE TO SPEED UP WHILE MERGING LANES ON THE FREEWAY. THIS IS NOT SAFE !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047083November 17, 2017
UNKNOWN OR OTHER
I WAS TRAVELING ALONG AN INTERSTATE AND HEARD A DEAFENING SOUND. I LOST CONTROL OF MY VEHICLE, LEFT THE INTERSTATE AND WAS HEADING DOWN AN EMBANKMENT WHEN I FINALLY REGAINED CONTROL OF MY VEHICLE. I MADE IT BACK TO THE INTERSTATE AND PULLED OFF AT THE NEXT EXIT. I HEARD THE SOUND AS IF SOMETHING THAT WAS PERTAINING TO MY ROOF. WHEN I PULLED BACK THE INSIDE SUNROOF COVER GLASS STARTED COMING INTO MY CAR. I LOOKED AND MY SUNROOF HAD A LARGE HOLE IN IT AND FROM THE LOOK OF THE GLASS PUSHING OUTWARD IT EXPLODED. THERE WAS NOTHING AROUND ME AT THE TIME AND I WAS NOT UNDER AN OVERPASS OR UNDER ANY TREES WHICH ELIMINATED ANYTHING FALLING ON THE SUNROOF. THE QUESTION STILL REMAINED WHY DID THE GLASS APPEAR AS EXPLODE INSTEAD OF AN IMPLODE? I WENT TO A BODY SHOP AND THEY SAID THEY HAD HEARD OF SUNROOFS "EXPLODING". AFTER GOING THROUGH SEVERAL TECHNICIANS AT A LOCAL ACURA DEALERSHIP AND RESEARCHING THE INCIDENT ON THE INTERNET I CONFIRMED THAT MY SUNROOF DID ACTUALLY "EXPLODE". TO MY DEALERSHIPS CREDIT A MANAGER AGREED TO REPLACE THE SUNROOF FOR FREE. HOW MANY FATALITIES HAVE HAPPENED DUE TO "EXPLODING" SUNROOFS? IF I WOULD OF ROLLED MY CAR OR CRASHED AND DIED I DON'T THINK AN INVESTIGATION WOULD OF LED TO THE REAL SOURCE OF THE INCIDENT; ONE WOULD ASSUME THAT SUNROOF SHATTERED ON IMPACT OR ROLL OVER. CONSUMERS NEED TO BE AWARE OF THIS!! I HAVE PUT IT OUT ON SOCIAL MEDIA TO TRY TO MAKE THE PUBLIC AWARE. THIS IS A VERY DANGEROUS PROBLEM. I'M THANKFUL I DIDN'T HAVE MY GRANDSON OR ELDERLY PARENT WITH ME WHEN THIS HAPPENED. I GIVE GOD CREDIT FOR PROTECTING ME THROUGH A HORRIBLE EXPERIENCE. I HAVE PHOTOS ON MY IPHONE IF PROOF IS NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039993October 26, 2017
UNKNOWN OR OTHER
THE SUNROOF EXPLODED WHILE DRIVING ON THE INTERSTATE IN MORNING TRAFFIC GOING AT LEAST 65 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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