Acura MDX Complaints (2002)

205 consumer complaints on file.

#11118778August 9, 2018
AIR BAGS, ELECTRICAL SYSTEM
SRS DEVICE FAILED, LEAVING AIR BAGS INOPERABLE. DEALER ASKED FACTORY REP TO AUTHORIZE SERVICE. DENIED BY ACURA. THIS IS A SAFETY HAZARD. RESEARCH INDICATES IDENTICAL PROBLEMS IN OTHER VEHICLES, A PRIOR CLASS ACTION SETTLEMENT AND OTHER COMPLAINTS. SRS WARNING LIGHT STAYS ON. BOTH DEALER AND INDEPENDENT GARAGE TESTED AND CONFIRMED UNIT IS DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111829July 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TAKATA RECALL MY MDX IS HAVING A HEAT BUILD UP BETWEEN THE COUNTERSHAFT AND SECOND SHAFT GEARS. ITS CASUING MY TRANSMISSION TO LOCK UP AND I AM VERY CONCERN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11103631June 24, 2018
POWER TRAIN
TRANSMISSION RECALL WAS PREV ADDRESSED BUT STILL HAS SAME PROBLEM HWY OVERHEATING OF TRANSMISSION CAUSING FAILURE EXTREME JERKING SCARED US BAD AND COULD CAUSE ACCIDENT GEARS GO OUT SLIP FROM OVERHEATING AS WELL BURNS TRANSM FLUID RECALLED PREVIOUSLY SAME EXACT ISSUE OF EXTREME OVERHEATING AND AT TEMP GAUGE NOT WORKINGOCCOURS WHILE DRIVING IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054955December 15, 2017
POWER TRAIN
GEAR FAILURE, TRANSMISSION LOCK UP, SMOKE COMING FROM TRANSMISSION INSIDE THE CAR. HEAT BUILD UP FROM TRANSMISSION WHEN WE DO LONG DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970885April 6, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
PRIORITY ACURA GAVE 2002 MDX BACK MONDAY 4/3/17 HAD PROBLEMS AGAIN WITH IT SLIPPIN INTO NEUTRAL AND WONT MOVE IN D5...THIS TIME CHECK ENGINE LIGHT CAME ON AND D5 STARTED BLINKING AND GEAR SHIFT WAS NOT MOVE PASS N UNTIL JAMES THE MECHANIC SHUT OFF VEHICLE AND STARTED IT BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969595March 30, 2017
UNKNOWN OR OTHER, POWER TRAIN, VEHICLE SPEED CONTROL
MY NAME IS [XXX] I PURCHASED A USED 2002 ACURA MDX FROM DEALER [XXX] AT PRIORITY HONDA HAMPTON VA 2/13/2017 ( 757 8381252 ). WITHIN THE FIRST WEEK OF DRIVING THIS ACURA MDX IT STALLED AS I MADE A TURN ON LYNNHAVEN PKWY INTO MY JOB PARKING LOT. THERE WHERE CARS BEHIND ME BEEPING. MY FIRST REACTION WAS TRY REVERSE IT DID REVERSE SO I TRY TO PUT IT BACK IN D5 NO MOVEMENT RPMS WITH JUST RUN UP NO CHECK ENGINE LIGHT ON SO THEN I TRIED D5, D4, D3,2 NO MOVEMENT THE VEHICLE MOVE WHEN I PUT IT IN GEAR AT 1 AND IT DROVE ME TO A PARKING SPACE AND THAT IS WHEN I CALLED ACURA PRIORITY AND HAD CAR TOWED TO THEM AND EXPLAINED THAT I HAD PURCHASED THE CAR FROM PRIORITY HONDA THIS WAS MY 6/7 DAY DRIVING IT THIS HAPPEN. SO THE TOW COMPANY CAME AND TOWED IT TO PRIORITY ACURA CHESAPEAKE ( 757 5231700) UNFORTUNATELY THEY COULD NOT DUPLICATE THE PROBLEM AND THE CHECK ENGINE LIGHT WASN'T ON AND CAR DRIVING BACK NORMAL AND NO CODES HELD IN THE COMPUTER FOR THEM TO CHECK WHAT IS GOING ON. THEREFORE I REQUESTED THEY DO A THOROUGHLY CHECK ON VEHICLE WHICH COST ME 150.00 DOLLARS TO MAKE SURE IT WASN'T NOTHING WRONG WITH VEHICLE. THEY DID A EXTRA CHECK AND CAME BACK WITH BUSHINGS NEEDED TO BE REPLACE OTHER THAN THAT VEHICLE WAS GOOD PRIORITY ACURA STATED. IN MEANTIME I CALLED PRIORITY HONDA WHERE I JUST PURCHASED THE VEHICLE FROM NOT EVEN A WEEK AND EXPLAINED TO THEM WHAT WAS GOING ON TO TIMOTHY USE CAR SUPERVISOR AT PRIORITY HONDA HAMPTON ( 7578381252) HE GOT THE CAR TOWED OVER THERE NO COST TO ME AND GAVE ME A RENTAL FOR 4 DAYS ?WHEN I WAS CALLED I WAS TOLD AGAIN I CAN PICK UP MY VEHICLE PRIORITY HONDA HAMPTON MECHANIC WAS NOT ABLE TO DUPLICATE MY COMPLAINT ON ACURA OR DIAGNOSIS IT DUE TO NO CHECK ENGINE LIGHT ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969109March 28, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
HELLO MY NAME IS [XXX] I PURCHASED A USED 2002 ACURA MDX FROM PRIORITY HONDA HAMPTON VA ( 757 838 1252) THE FIRST WEEK I DROVE THE CAR THE TRANSMISSION SHIFTED DOWNWARD WHILE I WAS TURNING A CORNER AT A BUSY INTERSECTION THE CAR DID NOT CUT OFF HOWEVER IT STOP AND WHEN I PRESSED ON THE GAS THE RPM WILL GO UP BUT THE CAR WOULD NOT MOVE I THEN TRY TO SHIFT TO D4 WOULD NOT MOVE D3 WOULD NOT MOVE 2 IT DROVE AGAIN. I TOOK THE CAR BACK TO PRIORITY AND EXPLAIN WHAT HAPPEN THEY SOLD ME A LEMON THEY STATES MY CHECK ENGINE LIGHT NOT ON OR KEEPING RECORDS OF WHAT HAPPEN WHEN CAR ACT UP THEREFORE THE CAR IS NOT DOING IT ALL THE TIME AND NOT DOING IT WHILE IN THERE POSSESSION. THEY SENT ME HOME AGAIN THE NEXT WEEK I WAS BACK WITH SAME PROBLEM THEY COULD NOT DIAGNOSE . SENT ME HOME AGAIN THE NEXT WEEK HAPPEN AGAIN I THEY STILL CANT FIGURE OUT PROBLEM THIS IS A VERY DANGEROUS SITUATION WHEN CARS ARE BEHIND ME AND CAN RESULT IN A CRASH CAN YOU PLEASE REACH OUT TO ME AT [XXX] OR PRIORITY HONDA HAMPTON VA ([XXX]) TO CORRECT THIS DANGEROUS PROBLEM WITH MY VEHICLE I SEE OTHERS HAVE HAD THIS PROBLEM . I HAVE ANY RECORDED THIS ON MY PHONE AND SHOW THEM CAR NOT MOVING RPMS GOING UP THE ADVISOR [XXX] STATES LOOKS LIKE TRANSMISSION SLIPPING BUT IT WONT DO FOR THEM. MY VEHICLE IS CURRENTLY AT PRIORITY HONDA HAMPTON AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947663January 25, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 55 MPH, THE VEHICLE FELT AS IF THE BRAKE PEDAL WERE DEPRESSED QUICKLY AND THE ACCELERATOR PEDAL WERE SUDDENLY DEPRESSED INADVERTENTLY. WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO MOVE AND WOULD SUDDENLY ENGAGE AND OPERATE NORMALLY. THE DEALER DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937639December 27, 2016
POWER TRAIN
MY CAR WAS REPAIRED IN 2004 DUE TO A RECALL.THE ISSUE HAS ACCURED AGAIN AND THE ACURA DEALER WANTS TO CHARGE ME $7000 TO FIX THE TRANSMISSION AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917399October 19, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHEN THE CONTACT SHIFTED THE VEHICLE INTO PARK AND REMOVED THE KEYS FROM THE IGNITION, IT BEGAN TO ROLL INDEPENDENTLY. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER DIAGNOSED THAT THE TRANSMISSION INTERLOCK FAILED. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10914404October 7, 2016
POWER TRAIN
ALL THE RECALLS HAVE BEEN TAKEN CARE OF BUT IT STILL HAS THE TRANSMISSION ISSUE. I HAVE SEEN MANY COMPLAINTS ABOUT THIS AND ACURA DOES AGREE THAT THERE A KNOWN ISSUE AND WON'T ANYTHING TO RECTIFY THE ISSUE. ME AND A LOT OF OTHER OWNERS ARE CONSIDERING A CLASS ACTION SUIT TO FORCE ACURA TO RECTIFY THE ISSUE THAT IS WELL KNOWN IN THESE TRANSMISSIONS. WHEN YOU CALL THE DEALER THEY KNOW EXACTLY WHAT THE ISSUE IS BUT WANT TO PUT IN A REBUILT TRANSMISSION AND CHARGE BETWEEN $2500 TO $3800. THIS IS RIDICULOUS IF THE ISSUE IS KNOWN WHY NOT FIX IT AND THE LOYAL CUSTOMERS HAPPY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903717September 6, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 40 MPH, THE SRS WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL FAILURE OF THE SRS UNIT, BUT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895817August 14, 2016
POWER TRAIN
TRANSMISSION OCCASIONALLY BUMPS WHEN BACKING, TURNING, AND CHANGING FROM ONE DIRECTION TO ANOTHER. THERE HAVE BEEN TIMES, AT DIFFERENT SPEEDS, WHEN THERE WOULD BE A SOUND AS IS THE VEHICLE IS CROSSING STOP BUMPS. THIS HAS HAPPENED ON SMOOTH ROADS WHILE ACCELERATING, MAINTAINING A SPEED, AND DECELERATING. THE TRANSMISSION STARED SLIPPING IN 5TH GEAR, AND IS NOW BEGINNING TO SLIP IN 4TH GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887764July 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 ACURA MDX. FOR OVER TWO YEARS, THE VEHICLE RANDOMLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881880June 30, 2016
ENGINE
I TOOK MY CAR AND ON FEBRUARY 25TH TO CHECK TO SEE WHAT WAS WRONG WITH THE VEHICLE I WAS TOLD AND NOTHING WAS WRONG WITH THE VEHICLE THE VEHICLE SHAKES AND VIBRATES REALLY BAD AROUND 30 TO 40 MILES AN HOUR. I HAVE READ ON DIFFERENT FORUM THAT IT'S A TRANSMISSION, AND ALOT OF PEOPLE HAVE TO REPLACE THE TORQUE CONVERTER. BUT THIS IS A COMMON ISSUE AND ACURA DOESN'T WANT TO REPAIR THE PROBLEM THAT'S OCCURRING WITH ALOT OF THESE MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881553June 29, 2016
SEAT BELTS
2002 ACURA MDX SRS LIGHT CONSTANTLY ON WHICH MEANS THE AIR BAG MAY NOT FUNCTION NORMALLY. 1. ACURA REFUSES TO ADDRESS THIS SEAT BELT LIMITED WARRANTY ISSUE (WHICH CONTINUES FOR THE LIFE OF THE CAR AND INCLUDES REPAIR OR REPLACEMENT) WITHOUT A MINIMUM DIAGNOSTIC CHARGE OF $130 PRIOR TO EFFECTING REPAIR AS WARRANTY ITEM (WARRANTY PAGE ATTACHED). 2. HAVE ALREADY HAD CODE DIAGNOSED AS DEFECTIVE DRIVER SIDE SEAT BELT SENSOR BY INDEPENDENT MECHANIC WHICH ACURA REFUSES TO BELIEVE OR ACT UPON. 3. WHEN IT COMES TO A SERIOUS SAFETY ISSUE IN A CAR COVERED AS A WARRANTY ITEM, THE COMPANY SHOULD BE REQUIRED TO DIAGNOSE THE PROBLEM AND PERFORM REPAIR PER THEIR WARRANTY AGREEMENT WITHOUT CHARGE. THEY ARE PUTTING LIVES IN DANGER BY INSISTING ON NOT PERFORMING THE WORK UNTIL COMPLETING THEIR OWN DIAGNOSTIC CHECK AT THE CAR OWNERS COST. 4, THIS LIGHT IS ON FROM CAR START UP TO ENGINE TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872671June 6, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE AND STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE JERKED BEFORE MOVING FORWARD. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE FAILURE MILEAGE WAS 161,810. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864058May 9, 2016
AIR BAGS
SRS LIGHT ILLUMINATED AT APPROXIMATELY 130000 MILES. MECHANIC STATES CODE 15-3 "FAULTY OPDS SENSOR". SENSOR IS FAULTY BY DESIGN, IS NOT AFFECTED BY AGE OR USE OF VEHICLE. PREVIOUS EXTENDED WARRANTY ADDRESSED THIS CODE, WITH LANGUAGE IN WARRANTY STATING VEHICLES PAST 10 YEAR MARK ARE ELIGIBLE FOR GOODWILL COVERAGE TO FIX THIS ISSUE. ACURA REFUSED TO COVER COST OF THIS FIX UNDER GOODWILL. MANUFACTURER SHOULD BE HELD ACCOUNTABLE FOR DESIGN FAILURES. SAFETY ISSUE AS AIR BAGS WILL NOT DEPLOY IF SRS LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855037April 12, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
RECALL ON APRIL 1ST MY MOTHER DROVE HER RECENTLY PURCHASED 2002 ACCURA MDX TO WORK ABOUT A 5 MIN DRIVE TEN MIN AFTER SHE PARKED AND ARRIVED TO WORK HER CAR WAS INFLAMS AND FIRE FIGHTER INVESTIGATORS STATED IT WAS A ELECTRICAL FIRE THAT CAUSED HER CAR TO BLOW UP
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10820793January 18, 2016
AIR BAGS, POWER TRAIN
TAKAYA RECALL, I'M HAVING TRANSMISSION ISSUES WHILE I'M DRIVING ON THE HIGHWAY THE VEHICLE SEEMS TO SLOW DOWN AND THEN PICKS UP SPEED I HAVE TROUBLE SWITCHING GEARS WHEN I TRY TO REVERSE THERE'S NO MOVEMENT THE ALL OF THE SUDDEN THE VEHICLE WILL DO OUR HARD JERK REVERSE MOTION AND STARS GOING IN REVERSE. PASSAGES AIR BAG READ A CODE OF AIRBAG MALFUNCTION. TORQUE CONTROL, GEARS GETTING STUCK FLASHING D5 LIGHT AFTER GOING OVER 40.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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