Acura ILX Complaints (2016)

52 consumer complaints on file.

#10884284July 12, 2016
POWER TRAIN
MY 2016 ACURA ILX TRANSMISSION MAKES A "CLUNKING" SOUND WHEN 1) THE ACCELERATOR IS DEPRESSED AFTER SLOWING DOWN; WHILST SLOWING DOWN TO A STOP. SEEMS AS THOUGH THE 8 SPEED AUTO TRANSMISSION IS REMAINING AT TOO HIGH A GEAR AT SLOWER SPEEDS. THE SOUND IS QUITE DISCONCERTING. I HAVE ESCALATED THE ISSUE TO ACURA CORPORATE OFFICE, AND THEIR RESPONSE IS THAT OTHER VEHICLES OF THE SAME MODEL MAKE THE SAME SOUND. REALLY??? IS ACURA JUST WAITING FOR COMPLAINTS OF TRANSMISSIONS OR TORQUE CONVERTERS BLOWING UP BEFORE THEY TAKE APPROPRIATE ACTION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884155July 11, 2016
POWER TRAIN
DRIVING ON FREEWAY AT FREEWAY SPEED, VEHICLE SHIFTED INTO N. ALL POWER WAS LOST ALTHOUGH ENGINE REMAINED AT IDLE. NECESITATED EMERGENCY MENAUEVERS TO SHOULDER OF FREEWAY. ALL ALERT LIGHTS LIT, VEHICLE REMAINED AT IDLE. WAS UNABLE TO SELECT ANY GEAR. VEHICLE WAS TOWED BY ROADSIDE SERVICE TO DEALER. IN MOTION, AT FREEWAY SPEED, ON FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883002July 6, 2016
AIR BAGS
KEARNY MESA ACURA DEALERSHIP IN SAN DIEGO, CA. HASN'T FIX THE TAKATA AIR BAG IN MY CAR. I'VE BEEN WORKING ON THIS ITEM FOR ONE YEAR. THEY DO NOT RETURN CALLS, WILL NOT SCHEDULE REPAIR, HANG UP ON YOU, BAD BUSINESS PEOPLE!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873708June 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/02/16*LJ UPDATED 08/10/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873054June 8, 2016
AIR BAGS
2016 ACURA ILX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FAULTY DRIVERS AIRBAG INFLATOR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853657April 5, 2016
POWER TRAIN
THERE EIS A CLUNKING NOISE COMING FROM UNDER THE HOOD. THERE IS A METAL TO METAL CLUNKING WHEREVER THERE IS SHIFT IN DRIVE TRAIN TORQUE. TECHNICIAN SUSPECTED BAD ENGINE/TRANSMISSION MOUNT CLUNKING AGAINST THE SUBFRAME OR BODY. I'VE BROUGHT IT TO SERVICE OVER 4 TIMES AND BEEN WITHOUT MY CAR FOR OVER A MONTH AND THEY'RE SAYING IT'S AS DESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852744March 31, 2016
AIR BAGS, SERVICE BRAKES, UNKNOWN OR OTHER
2016 ACURA ILX 1. BREAKS SQUEAL WHEN COMING TO A STOP. DEALERSHIP STATED THEY REPLACED THE ROTORS WITH A MORE INDUSTRIAL ROTOR. ALTHOUGH THERE IS NO RECALL, THE DEALERSHIP STATED ITS BECOMING A COMMON COMPLAINT FOR THE ILX. SEEMED TO BE WELL FOR A WHILE BUT PROBLEM HAS RESURFACED. 2. BACK WINDOWS MISALIGNED. TOOK TO DEALERSHIP AND PARTS NEEDED TO BE ORDERED TO FIX THE ISSUE. 3. TAKATA INFLATORS. TAKATA SHOULD TAKE RESPONSIBILITY AND PAY FOR A COMPARABLE RENTAL VEHICLE. SAFETY SHOULD BE A TOP PRIORITY CONSIDERING THEY MANUFACTURED A DEFECTIVE PRODUCT AND APPARENTLY DID NOT DO ENOUGH TESTING BEFORE RELEASE. I DON'T BLAME HONDA, I BLAME TAKATA FOR ONLY DOING THE BARE MINIMUM AND BACKING THE CAR DEALERSHIPS INTO A CORNER. NEXT TIME I PURCHASE A VEHICLE, I WILL BE CHECKING THE AIR BAG MANUFACTURER BEFORE I BUY! CAR DEALERSHIP HAS BEEN AMAZING AND HAS WONDERFUL SERVICE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851086March 22, 2016
AIR BAGS
I RECEIVED A RECALL NOTICE IN THE MAIL LESS THAN A WEEK AGO FOR THE EXPLODING DANGEROUS AIRBAGS. I TRIED TO BRING MY CAR INTO THE DEALERSHIP OVER THE WEEKEND BUT I WAS TOLD THAT THERE WAS NO "CUSTOMER SERVICE" ON THE WEEKENDS SO I HAD TO DRIVE MY CAR TO WORK ON MONDAY. THE NEXT DAY ON TUESDAY I MISSED A FEW HOURS OF WORK BECAUSE THE DEALERSHIPS RENTAL SERVICE IS ONLY OPEN DURING MY WORKING HOURS. WHEN I TURNED MY CAR IN THEY TOLD ME THAT THEY WON'T COVER THE INSURANCE WHICH MEANS I HAVE TO BUY EXTRA INSURANCE ON THE LOANER CAR. WHY DO I HAVE TO PAY FOR THE EXTRA INSURANCE? ISN'T ACURA RESPONSIBLE FOR THAT? NOW I HAVE TO PAY INSURANCE ON MY ACURA AND THE RENTAL VEHICLE! THIS ISN'T RIGHT AT ALL. I CALLED MY INSURANCE COMPANY TO SEE IF THEY CAN DO A TEMPORARY CHANGE OF VEHICLES AND THEY SAID THAT THEY COULD ONLY DO IT FOR A MAXIMUM OF TWO WEEKS. UNFORTUNATELY, TWO WEEKS WON'T BE ENOUGH TIME SINCE ACURA TOLD ME THAT IT WILL TAKE UP TO TWO MONTHS FOR MY AIRBAG TO BE FIXED. I DON'T THINK ANYONE WHO HAS A RECALL FOR THAT LONG PERIOD OF TIME SHOULD BE FORCED TO PAY FOR THE INSURANCE FOR A RENTAL CAR - THAT IS ACURA'S RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850336March 18, 2016
AIR BAGS, SERVICE BRAKES
I HAVE TAKEN MY CAR ALREADY FOR SERVICE FOR THE SQUEAKY BRAKES AND IT KEEPS COMING BACK. THERE IS NO REASON WHY A 2016 YEAR OLD VEHICLE SHOULD BE HAVING SQUEAKY BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850338March 18, 2016
AIR BAGS
I GOT THE SAFETY RECALL FOR THE AIBAGS ON WEDENESDAY AND WENT TO THE CERRITOS ACURA DEALER TO DISCUSS MY NEEDS AND CONCERNS TO THIS MATTER. WHAT THEY WERE ABLE TO DO WAS SET ME UP IN A RENTAL CAR THROUGH ENTERPRISE. THE RENTAL CAR PROVIDED TO ME WAS A 2016 HYUDAI SONATA STD MODEL. YES, IT WAS A STANDARD MODEL ONLY. I PURCHASED MY 2016 ACURA ILX WITH ASPEC PCKG WHICH INCLUDES MOONROOF, UPGRADED ALLOY WHEELS AND MY HEATED SEATS, MY TOUCHSCREEN. ALL THESE FEATURES I AM MISSING OUT ON THIS HYUNDAI I WAS REPLACED MEANWHILE PARTS ARE AVAILABLE. IT IS AN ICONVENIENCE FOR ME SINCE I AM PAYING $550 A MONTH FOR MY CAR PAYMENT AND I HAVE TO BE DRIVING THIS 2016 HYUNDAI SONATA THAT DOES NOT EVEN HAVE A BACK UP CAMERA? THIS IS UNFAIR AND UNREASONABLE!! THIS IS A MAJOR DOWNGRADE FOR ME AND I WILL TAKE THIS INTO MY OWN MATTERS TO MAKE IT KNOWN THAT I AM A VERY UNHAPPY CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850269March 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTIFICATION LETTER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/15/16*LJ UPDATED 06/15/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746977August 7, 2015
UNKNOWN OR OTHER, SERVICE BRAKES
BRAKES SQUEAK WHEN STOPPING "LOUD NOISE" DEALER TOLD ME THAT IS NORMAL HOME-LINK IS SHORT IN RANGE - DEALER TOLD ME THAT IS NORMAL BACKUP SENSORS - NO ON AND OFF SWITCH AND MAKES BEEP WHEN PUTTING INTO REVERSE. - DEALER TOLD ME THAT WAS NORMAL. BACKUP CAMERA - BLURRY AND IS WORST AT NIGHT VERY UNSAFE - DEALER TOLD ME THAT WAS NORMAL THAT HE TESTED 4 2016 ILX AND THAT ALL THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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