Acura CL Complaints

586 consumer complaints on file.

#770393December 3, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE NEARLY RESULTED IN LOSS OF VEHICLE CONTROL AND POSSIBLE COLLISION. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568327November 20, 2002
POWER TRAIN:MANUAL TRANSMISSION, AIR BAGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
TRANSMISSION FAILED TWO TIMES AND WAS REPLACED. THE THIRD TIME WHILE THE CONSUMER WAS DRIVING ON THE HIGHWAY TRANSMISSION FAILED, CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A CEMENT DIVIDER DAMAGING THE VEHICLE. THE BRAKES AND ROTORS HAVE BEEN REPLACES SEVERAL TIMES. THE BRAKE FAILURE CAUSED PULSATION IN THE FRONT END. THE AIR BAG CASING POPPED OUT TWICE AND THE AIR BAG HAS BEEN REPLACED TWICE. *YH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769729November 15, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
I TOOK MY CAR TO THE DEALER AT 16,000 MILES, BECAUSE THE TRANSMISSION WAS SLIPPING AND JERKING. THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. THE TRANSMISSION TOTALLY FAILED AND WAS REPLACED AT 25,000 MILES. THE REPLACEMENT TRANSMISSION STARTED ACTING THE SAME WAY. IT FAILED AT 44,000 MILES. ACURA CLAIMED THAT THE SOLENOIDS NEEDED TO BE REPLACED THIS TIME... NOT THE WHOLE TRANSMISSION. 1,300 MILES AFTER HAVING THE SOLENOIDS REPLACED THE TRANSMISSION HAS BEGUN SLIPPING AND JERKING AGAIN. ACURA WON'T DO ANYTHING UNTIL THE TRANSMISSION FAILS AGAIN. THIS IS REDICULOUS. ACURA (AND HONDA) MUST BE FORCED TO DO SOMETHING ABOUT THESE TRANSMISSIONS. BOTH OF MY FAILURES HAVE HAPPENED IN TRAFFIC, AND THE FIRST TIME MY CAR HAD TO BE TOWED TO THE DEALER ON A FLATBED. PLEASE HELP! DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769521November 10, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
MR. ROBERT GIBBONS OF ACURA OF USA PROVIDED THE PARTS, BUT I HAD TO PAY $680 FOR THE LABOR AND $318.84 FOR A CAR RENTAL WITH A TOTAL OF $998.84. WHICH HE DECLINED TO REIMBURSE ME FOR, STATING THAT THE PARTS WERE OFFERED AS A GOODWILL GESTURE, AND THUS HE MADE ME A PARTNER IN A FAILING ACURA. HOWEVER, THE UNITED STATES FEDERAL LAW REGARDS THIS GOODWILL GESTURE AS A HIDDEN WARRANTY AND OBLIGATES THE MANUFACTURER TO TAKE RESPONSIBILITY OF THE FULL AMOUNT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769513November 9, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANS STARTED TO ACT STRANGE. HUNTING FOR AND MISSING GEARS. I CONTACTED THE DEALER FOR AN APPOINTMENT, AND HAD TO WAIT 4 DAYS TO GET IN. ALL THE WHILE THE TRANS IS GETTING WORSE. THE DAY BEFORE I HAD TO BRING IT IN, I WAS COMING HOME FROM WORK WHEN ALL OF A SUDDEN, WITHOUT WARNING, AT 65 MPH THE TRANS DROPPED TO 2ND. NO LIGHTS, NO INDICATORS NOTHING. I WAS ALMOST REAR ENDED BY A CADILLAC ESCALADE. SINCE THE TRANS LOCKED UP THERE WERE NO BRAKE LIGHTS. I HAD A HECK OF A TIME KEEPING THE CAR UNDER CONTROL. NEEDLESS TO SAY THE DRIVER IN THE CADDY WAS VERY UPSET WITH ME. AND PROCEEDED TO PERFORM "ROAD RAGE" MANUEVERS IN ORDER TO SHOW ME HIS DISDAIN. HE CUT ME OFF, GAVE ME THE ONE FINGER SALUTE, CHALLENGE ME TO PULL OVER. LUCKILY I WAS ABLE TO AVOID HIM AND CONTINUE HOME. THE NEXT DAY I TOOK THE CAR INTO THE DEALER, ALL THE WHILE THE TRANS IS MISSING GEARS, HUNTING AND PECKING, AND DOWNSHIFTING FOR NO REASON. I STAYED ON SLOW SURFACE STREETS AND SIDE STREETS ALL THE WAY TO THE DEALER. 16 MILES AWAY. I DID NOT WANT TO GIVE THE CAR TO LOCK UP AGAIN AT FREEWAY SPEED. THE DEALER CLAIMED THAT THE FAILURE WAS DO TO AN AFTERMARKET AIR INTAKE AND SPRINGS. THEY WOULD REPLACE THIS TRANS BUT NO OTHERS SHOULD THE CASE ARISE DUE TO THE MODIFICATIONS. I EXPLAINED TO THEM THAT I KNOW OF SEVERAL OTHER OWNERS WHO HAVE HAD A SIMILAR PROBLEM. INCLUDING ONE GENTLEMEN WHO HAS BEEN THROUGH 4 TRANSMISSIONS. THEY STILL INSISITED THAT THEY WOULD ONLY REPLACE THIS TRANS. ACURA CLIENT SERVICES SAID THE SAME THING. "YOU MODIFIED THE CAR, THEREFORE THE FAILURE IS BECAUSE OF THAT." THAT STATEMENT INSULTS MY INTELLIGENCE AS A CONSUMER AND HUMAN BEING. BOTH THE DEALER AND ACURA TOOK THIS STANCE. THE DEALER EVEN WENT SO FAR AS TO SAY THAT PEOPLE WITH "MY TYPE" OF ACCESSORIES. DRIVE THE CAR HARD. WHICH IS LUDICROUS. THIS CAR COULD HAVE CAUSED A SERIOUS ACCIDENT, IT HAS BEEN FULLY MAINTAINED AND TAKEN CARE OFF. THE TRASNMISSION FAILURE IS NOT THE FAULT OF ANYTHING I DID TO THE CAR. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769455November 8, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ON THE HIGHWAY, IN MORNING RUSH-HOUR TRAFFIC, AT ABOUT 60 MPH WHEN THE TRANSMISSION STARTED TO SHIFT ERRATICALLY FOR A NUMBER OF SECONDS. WITHOUT WARNING, THE CAR DOWNSHIFTED AND I NEARLY HIT MY HEAD ON THE STEERING WHEEL. FORTUNATELY, I WAS IN A STRETCH WHERE TRAFFIC WAS SOMEWHAT LIGHTER, REDUCING THE RISK OF BEING REAR-ENDED. THE TRANSMISSION WAS COMPLETELY UNCONTROLLABLE FOR THE REMAINING MILE-OR-TWO OF MY COMMUTE. ONCE I WAS OFF THE HIGHWAY, THE ENGINE WAS RUNNING AT ABOUT 4,500 - 5,000 RPM ALTHOUGH I WAS DOING ONLY 15 MPH. FINALLY, REVERSE WAS INOPERABLE ONCE I REACHED MY OFFICE PARK AND TRIED TO BACK INTO A PARKING SPACE. I CALLED ACURA ROADSIDE ASSISTANCE, WHICH DISPATCHED A FLATBED. THE CAR WAS TOWED TO ACURA OF BOSTON. EVENTUALLY, I WAS TOLD I WOULD BE RECEIVING A "NEW" TRANSMISSION. HOWEVER, I BELIEVE IT IS A REBUILT TRANSMISSION FROM ANOTHER FAILURE. I HAD NOTICED A STRANGE HUMMING NOISE ALMOST IMMEDIATELY UPON HAVING THE CAR RETURNED TO ME FROM THE DEALER. I SPOKE TO ACURA OF BOSTON AND SUNNYSIDE ACURA (NASHUA, NH), AND WAS TOLD NO NOISE COULD BE HEARD BY THE TECHS OR THE ADVISORS. THIS IS, APPARENTLY, VERY SIMILAR TO THE EXPERIENCES OF OTHER ACURA CL OWNERS. AND, IT APPEARS THAT ACURA KNOWS ABOUT THE DEFECTS/PROBLEMS, BUT IS UNWILLING TO ACKNOWLEDGE IT PUBLICLY BY ISSUING A RECALL. I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED, AND OTHERS HAVE SAID THE SAME THING. THIS IS VERY DISAPPOINTING FOR ANY CAR, NEVER MIND A CAR(MAKER) WITH THIS "REPUTATION" AND PRICE TAG. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022486November 8, 2002
AIR BAGS:FRONTAL
CONSUMER STATE WHILE TRAVELING NOTICE AIR BAG INDICATION LIGHT FLASHING. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769160November 1, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS A SERIOUS PROBLEM WITH THE ACURA TRANSMISSIONS. THERE HAVE BEEN NUMEROUS FAILURES AND MY BIGGEST CONCERN RIGHT NOW IS THAT THE FAILURES ARE SO RANDOM, THAT INJURIES OR EVEN FATALITIES ARE POSSIBLE. THE TRANSMISSION FAILS AND THERE IS NOTHING WE CAN DO BUT HOPE NO ONE REAR END US OR THAT IT DOES NOT FAIL ON US WHILE WE ARE ON A HIGHWAY. WHICH COULD BECOME AN EXTREMELY HAZARDOUS SITUATION. ACURA NEEDS TO FIX THE PROBLEM RATHER THAN JUST OFFER US AN EXTENDED WARRANTY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768772October 23, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
8/14/00 - TRANSMISSION FAILURE - ACURA REPLACED TRANSMISSION AT ACURA PASADENA (GOOD WILL GESTURE FROM ACURA PROVIDED RE-BUILT TRANSMISSION), AND I PAYED FOR THE LABOR - OVER $1,000.00. ON 10/21/02 ANOTHER TRANSMISSION FAILURE THIS TIME AT 68 MPH, ON THE FREEWAY IN RUSH HOUR TRAFFIC, 210 FWY, EAST BOUND BETWEEN LOWELL AVE & LA TUNA CANYON ROAD. CAR WAS TOWED TO ACURA PASADENA, WHERE ON 10/22 I WAS INFORMED BY THE SERVICE DEPARTMENT THAT THE TRANSMISSION HAD FAILED AND THAT THE COST WOULD BE $4,600.00 OUT OF MY POCKET. A WARRANTY ISSUED ON THE REBUILT TRANSMISSION WAS FOR 36 MONTHS/36,000 MILES. TRANSMISSION FAILED AT 38,387 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768462October 15, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567746October 7, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE STALLED WHILE DRIVING, MECHANIC REPLACED THE EGR VALVE, HOWEVER THE VEHICLE STALLED AGAIN, CONSUMER WAS INFORMED OF A RECALL WITH THE IGNITION SWITCH AND THE VEHICLE WAS REPLACED FREE OF CHARGE. THE DEALERSHIP STATED THAT AN EGR UPGRADE WAS NEEDED AND THAT THE TRANSMISSION WAS OUT, CONSUMER STATED THAT THE TRANSMISSION HAD NOT EXPERIENCED ANY PRIOR PROBLEMS WITH THE TRANSMISSION, CONSUMER HAD BEEN INFORMED BY OTHER MECHANICS THAT ALL THE COASTING THAT SHE HAD TO DO COULD HAVE CAUSED THE TRANSMISSION TO OVERHEAT, CAUSING IT TO GO OUT, CONSUMER IS BEING CHARGED FOR THE WORK TO THE TRANSMISSION AND DOESN'T FEEL SHE SHOULD BE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767952October 1, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
IT APPEARS FROM TALKING TO MANY DIFFERENT ACURA OWNERS, ACURA HAS HAD A MAJOR PROBLEM WITH THEIR TRANSMISSIONS. THE 5 SPEED IN THE 2001-2002 TL/CL SERIES. I WAS LUCKY ENOUGH TO BE ON RESIDENTIAL STREETS WHEN MY TRANSMISSION FAILED. THUS DRIVING SLOWLY. I HATE TO THINK WHAT COULD HAVE RESULTED IF I WAS ON THE FREEWAY TRAVELING HIGH SPEEDS. I BELIEVE ACURA NEEDS TO ADDRESS THIS ISSUE. THANK YOU MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767912September 30, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING AT 65 MPH ON I-476 (PA), WHEN I SLOWED SLIGHTLY TO CHECK EXIT SIGN. UPON DECIDING TO PROCEED TO NEXT EXIT, ACCELERATED MIDLY FOM 60 TO 65. TRANSMISSION SLAMMED INTO, WHAT FELT LIKE, 1ST GEAR CAUSING VEHICLE TO PITCH FORWARD. THIS WAS SO SUDDEN, THAT IT THREW MY HANDS OFF THE STEERING WHEEL AND CAUSED ME TO ALMOST LOOSE CONTROL OF VEHICLE. HAD SOMEONE BEEN BEHIND ME, THE ROAD BEEN WET, OR HAD I BEEN ON A CURVE, I WOULD NOT HAVE BEEN ABLE TO REGAIN CONTROL. TRANSMISSION SHOWED SIGNS OF POOR SHIFTING BEFORE THIS INCIDENT, SO I TOOK THE VEHICLE TO ACURA. THEY FAILED TO FIX THE PROBLEM. I WAS VERY LUCKY, THIS CONDITION COULD HAVE CAUSED A MAJOR ACCIDENT. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019582September 26, 2002
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE DRIVING THE AIR BAG IMPACT SENSOR BEGAN TO ILLUMINATE ON AND OFF. DEALER WANTS TO REPLACE THE ALL AIR BAG SYSTEM. PROVIDE FURTHER INFORMATION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019474September 25, 2002
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES TRANSMISSION HAS FAILED 2X WHILE DRIVING SINCE VEHICLE PURCHASED. FIRST INCIDENT WAS ON 7/5/02. TRANSMISSION WAS REPLACED BY DLR ON 7/15/02, BUT THEN FAILED AGAIN ON 7/21/02 WHILE DRIVING 30MPH. CONSUMER STATES WAS ALMOST REAR-ENDED IN THE DURING THE LAST INCIDENT. MR THERE WAS CLUNKING/GRINDING NOISE AND THE BRAKES FELT AS IF THEY WERE DEPRESSED. THE DEALER STATED THAT THEY COULD NOT REMEDY. THE VEHICLE VEERED INTO ANOTHER LANE DURING A RAIN STORM. THE DEALER STATED THAT THE PROBLEM WAS TRACTION CONTROL DEVICE. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019282September 24, 2002
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATES WHILE DRIVING THE TRANSMISSION DOWN SHIFTS AUTOMATICALLY FROM 5TH TO 2ND CAUSING THE CAR TO ALMOST STOPS INSTANTLY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567577September 23, 2002
POWER TRAIN:MANUAL TRANSMISSION
CONSUMERS VEHICLE HAS BEEN INTO THE REPAIR SHOP SEVERAL TIMES FOR REPLACEMENT AND REPAIR OF THE TRANSMISSION. CONSUMER REQUESTS THAT ACURA FOLLOW THROUGH WITH THE OFFER OF SWITCHING OUT THE VEHICLE WITH THE LEAST POSSIBLE LOSS TO CONSUMER. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567494September 17, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE IGNITION SWITCH. CONSUMER HAS ATTEMPED TO CONTACT THE ACURA CLIENT SERVICE AND RECEIVES A MESSAGE EACH TIME REPLYING THE OFFICE IS CLOSED. TO DATE THE RECALL REPAIR HAS NOT BEEN MADE, RECALL NOTICE 02V12. *JG *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767006September 11, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPPED FROM 5TH TO 3RD GEAR, ALSO CONTINUOS SLIPPING FROM 3RD TO 4TH GEAR. IMMEDIATLY TOOK TO ACURA DEALER AND THEY HAVE ONLY REPLACED AND FLUSHED TRANSMISSION, PROBLEM STILL EXISTS. THEY NEVER MENTIONED POSSIBLE COMPANY WIDE TRANSMISSION FAILURE. I HAD TO READ IT IN THE LA TIMES AUTO SECTION ON 9-11-02.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767028September 11, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION DOWNSHIFTED BY ITSELF TO A LOWER GEAR, CAUSING THE VEHICLE TO DECELERATE IN A DANGROUS MANNER. SOON OR LATER SOMEONE IS GOING TO GET KILLED IF THIS PROBLEM IS NOT CORRECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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