Acura CL Complaints

586 consumer complaints on file.

#10281369August 22, 2009
LATCHES/LOCKS/LINKAGES
I CANNOT OPEN MY DRIVERS SIDE DOOR. I THOUGHT MAYBE IT WAS AN EASY FIX SO I HAVE GONE TO 3 DIFFERENT MECHANICS TO HAVE IT CHECKED. AUTO, MECHANIC, BODY SHOP MECHANIC AN A LOCKSMITH, I EVEN WENT TO FREEMAN STEREO TO SEE IF IT WAS ELECTRICAL. THEY ALL SAID THAT IT IS THE DOOR CATCH, IT IS GOING TO COST ME 400.00. THEY ALSO SAID THAT IT IS A DEFECT IN THE CATCH AND THE BODY SHOP HAS HAD 4 HONDA, ACURAS HE SAID IN THE LAST 2 MONTHS. HE SAID THAT IT IS WELL NOTED THAT THERE IS A PROBLEM WITH THE CATCHES. WELL, I CANNOT GET OUT OF THE CAR IN CASE OF AN ACCIDENT. IF THEY KNOW THERE IS A PROBLEM ( HONDA ) THEN THEY SHOULD FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280082August 11, 2009
STRUCTURE
MY CAR IS SERVICED AT AN AUTHORIZED DEALER, TISCHER OF LAUREL WHO HAS PROVIDED ME WITH EXCELLENT CARE FOR MORE THAN A DECADE. MY MANUAL AND MY MECHANIC HAVE DETAILED PRETTY MUCH WHAT CAN BE EXPECTED AS A REPLACEMENT COST THROUGH THE LIFE OF THE VEHICLE. THAT IS WHAT LEADS ME TO THIS POINT, BEING DIAGNOSED WITH A BALL BEARING FALLING OUT OF THE PACKING IN THE FRONT DRIVE OF MY 2.2 CL WITH THE MILEAGE AND A RECORD THAT ANYONE WOULD WANT WAS A HUGE DISAPPOINTMENT. I?VE DONE SOME RESEARCH WHICH REVEALS A DESIGN DEFECT IN THE ACURA CL 2.2 WHICH MAY HAVE CONTRIBUTED TO WHY ACURA VOLUNTARILY DISCONTINUED THIS MODEL. THERE IS NO INDICATION IN MY OWNER?S MANUAL THAT THIS WILL EVER BE A PROBLEM. AGAIN I HAVE MAINTAINED MY CAR AND MY MECHANICS CAN VERIFY THAT IT IS IN EXCELLENT CONDITION FOR ITS AGE. THIS LEADS ME TO TRYING TO UNDERSTAND WHY I HAVE HAD TO PAY FOR THIS SERVICE THAT SEEMS UNLIKELY? I BELIEVE THIS IS A DESIGN DEFECT THAT SHOULD BE COVERED BY THE MANUFACTURER AND NOT THE CONSUMER. THE AXLE WAS REPLACED IN 1999 AND HAS NO TYPE OF PROBLEM THAT CAN BE CONSIDERED MAJOR. IF WE WERE DISCUSSING A CAR THAT WAS ITS CURRENT AGE AND 250,000 OR MORE MILES I WOULD NOT CARE, CONSIDERING MY DRIVING SKILLS AND MAINTENANCE RECORD. BASED ON MY RESEARCH, THERE ARE DESIGN FLAWS IN MY BELOVED CL 2.2 WHICH WERE NOT DISCLOSED TO THE BUYER AND WERE NOT A VOLUNTARY RECALL ISSUED. INSTEAD, THE DECISION WAS MADE TO DISCONTINUE THIS MODEL. IN LATER MODELS ACURA RL AND TSX THE AXEL IS DESIGNED DIFFERENTLY. HONDA/ACURA KNEW OF THIS PROBLEM. I CONTACTED MR. IWAMURA OF ACURA WHO SAID THEY CAN'T DO ANYTHING BECAUSE THE CAR IS OUT OF WARRENTY? THERE IS NO WAY A CONSUMER WOULD KNOW ABOUT THIS PROBLEM UNTIL THE WARRANTY IS OUT. CAN YOU HELP WITH ACURA TO RESOLVE THIS ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279938August 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 ACURA CL 3.2 AUTOMATIC TRANSMISSION, ACCELERATING INTO THE FREEWAY AND IT AUTOMATICALLY SHIFTED INTO NEUTRAL. PUSHED THE GAS AND IT WOULDN'T ACCELERATE AND THE ENGINE REVVED UP. THE DRIVE WAS STILL IN D5. CAR IN THE BACK ALMOST HIT ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279123August 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277094July 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
NOW ON 3RD TRANSMISSION. 2ND OWNER REPLACED UNDER WARRANTY ABOUT 9 MOS. PRIOR TO MY PURCHASE (I AM 3RD OWNER). TRANSMISSION BLEW ABOUT 1 YEAR AFTER I PURCHASED THE CAR AND I PURCHASED NEW TRANSMISSION THROUGH ACURA WHO OFFERED ABSOLUTELY NO ASSISTANCE EVEN THOUGH THIS IS A KNOWN DEFECT. WHEN THE TRANSMISSION FAILED, WE WERE TRAVELING ON A HIGHWAY AT APPROX. 65 MPH AND CAR VIOLENTLY DOWNSHIFTED, NEARLY CAUSING LOSS OF CONTROL OF THE VEHICLE. ACURA IS NOT TAKING RESPONSIBILITY FOR THESE TRANSMISSIONS. THE TRANSMISSION THAT THE 2ND OWNER HAD PUT IN WAS A TRANSMISSION THAT SUPPOSEDLY HAD BEEN MANUFACTURED TO CORRECT THE KNOWN PROBLEM. OBVIOUSLY NOT, SINCE THE THING BLEW WITH ONLY 77K MILES ON IT! 152K MILES ON THIS CAR AND 3 TRANSMISSIONS. RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276269July 9, 2009
TIRES
TL*THE CONTACT OWNS A 1999 ACURA 3.0CL. THE VEHICLE HAS GOODRIDE MODEL SP06 TIRES (NA), WHICH WERE PURCHASED AT TIRE DISCOUNTER. THE CONTACT NOTICED ONLINE THE TYPE OF TIRE THAT THE VEHICLE REQUIRED. HE WENT TO THE DEALER AND PURCHASED THE TIRES. WHEN HE ARRIVED HOME, HE NOTICED THAT THE RATING WAS DIFFERENT THAN THE SET HE SAW ONLINE. THE CONTACT CALLED THE DEALER REGARDING THE MIX-UP WITH THE TIRES. THE GENERAL MANAGER STATED THAT THE GRADE WAS CHANGED BY THE MANUFACTURER, BUT THE TIRES WERE THE SAME. THE CONTACT FEELS THAT THE TIRES ARE NOT THE SAME BECAUSE THE VEHICLE PERFORMS DIFFERENTLY AND IS CONCERNED THAT A CRASH COULD OCCUR. THE TIRE SIZE AND DOT NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 112,252. UPDATED 07/23/09 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275924July 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR SUDDENLY SLIPPING OUT OF GEAR, REVVING WITH NO ACCELERATION, 3 DAYS LATER THE ENGINE CUT OFF IN THE MIDDLE OF A VERY BUSY INTERSECTION, SIMPLY PUT I COULD HAVE DIED THAT DAY. THE TRANSMISSION FAILED AND NEEDED REPLACING. I PAID FOR A BRAND NEW ONE ABOUT 5K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275786July 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED NEW, A 2001 ACURA CLS, AND GAVE IT TO MY MOTHER, ABOUT YEAR LATER IN 2002. AT ONLY 39,620 MILES THE TRANSMISSION STARTED TO SEVERELY SLIP, AND REQUIRED TOWING TO THE ACURA DEALERSHIP, WHERE, AT A COST OF $5,076.66, REQUIRED REPLACING THE COMPLETE TRANSMISSION AND ECU. THE DEALER SERVICE DEPARTMENT ASSOCIATE COULD EXPLAIN SPECIFICALLY WHAT CAUSED THIS DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274956June 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING
THERE ARE TWO SAFETY ISSUES WITH MY 2003 ACURA CL. FIRST, THE HEADLIGHTS ARE FLASHING LIKE A STROBE LIGHT. I REPLACED THE BULB AND IT DID NOT FIX THE PROBLEM. REPLACED THE FUSES AND STILL HAVE THE PROBLEMS. SECOND, THE TRANSMISSION IS FAILING. AFTER SOME RESEARCH, I FOUND OUT THAT THERE WAS A RECALL ON THE TRANSMISSION AND COULD LOCK UP AND CAUSE AN ACCIDENT. AT THE TIME OF THE RECALL, THE FIRST OWNER DID NOT HAVE IT REPLACED. THE DEALERSHIP REPLACED AN ENGINE COOLER TO HELP WITH FRICTION. THIS OBVIOUSLY DID NOT SOLVE THE PROBLEM. THE ENGINE IS JERKING AND ACCELERATING WHEN I AM TRYING TO MAINTAIN A CONSTANT SPEED. I NOTIFIED ACURA AND THE DEALERSHIP WHERE THE CAR WAS PURCHASED. NEITHER ARE WILLING TO COVER THE COST OF THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274277June 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CAR WOULD NOT TAKE OFF WHEN IT'S ON DRIVE FELL LIKE IT ON NEUTRAL FOR A FEW SECONDS AND WOULD NOT REVERSE WHEN IT'S ON R 2003 ACURA CL TYPE-S AUTOMATIC TRANSMISSION FAULTY. ACCORDING TO THE CLASS ACTION LAW SUIT AGAINST ACURA THEY ARE LIABLE TO REPAIR OR REPLACE THE FAULTY TRANSMISSION. ACRE HAS OFFER TO EXTENDED THE WARRANTY TO 7 YEARS 9 MONTHS OR 109,000 MILES. I CALLED ACRE TO REPORT THE PROBLEM AND ASKED ABOUT THE EXTEND WARRANTY AND WAS TOLD THAT MY CAR WAS FIXED ON RECALL 2004 AND IT WAS A ONE TIME FIXED ONLY, NO EXTEND WARRANTY BECAUSE VIN DOES NOT QUALIFY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272688June 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED 2001 ACURA CL-3.2 ON 12/02 AS SECOND OWNER FROM ACURA DEALERSHIP WITH 46,570 ON THE ODOMETER. NOTICED SLIGHT TRANSMISSION SLIPPAGE 02/03. HAD VEHICLE SERVICED AND TRANSMISSION REPLACED UNDER WARRANTY WITH. RECEIVED LETTER DATED SUMMER 2004 OF TRANSMISSION RECALL. TOOK VEHICLE TO DEALER ON ACCORDANCE TO RECALL LETTER. DEALER INSTALLED OIL JET KIT. ON 05/23/09 (136,000 ON THE ODOMETER), TRAVELING APPROX. 70 MPH ON INTERSTATE, D5 STARTED FLASHING. MINUTES LATER, THE VEHICLE DOWNSHIFTED AND THE TCS INDICATED CAME ON. THE VEHICLE REPEATED THIS DOWNSHIFTING AGAIN WHILE ATTEMPTING TO MOVE FROM THE CENTER LANE TO THE FAR RIGHT LANE CAUSING THE WHEELS TO LOCK EXPERIENCING VIOLENT JERKING MOTIONS. THE REAR VEHICLE APPROACHING HAD TO MANEUVER TO THE CENTER LANE TO AVOID REAR END COLLISION. PROCEEDED TO ROADSIDE AND PARKED THE VEHICLE. VEHICLE WAS TAKEN TO HOME ADDRESS AND PARKED. CALLED AND INFORMED DEALER OF TRANSMISSION ISSUE WHICH HAD SYMPTOMS OF PRIOR RECALL. ALSO CONTACTED ACURA CORPORATE HEADQUARTERS AND WAS REFERRED TO THE DEALERSHIP FOR SERVICING DUE TO THE PRIOR RECALL. DEALER SERVICED VEHICLE ON 05/28/09 (INV# 291814) AND DETERMINED BY DIAGNOSTIC, THE SOLENOIDS MALFUNCTIONED. SOLENOIDS WERE REPLACED BY DEALER AT OWNER EXPENSE AND TEST DRIVEN BY SERVICE CENTER TECHNICIANS RESULTING IN NO RESOLUTION AND PROMPTING ANOTHER DIAGNOSTIC ERROR CODE. IT WAS DETERMINED BY THE TECHNICIANS THAT THE TRANSMISSION WAS EXPERIENCING UNKNOWN SYMPTOMS AND RECOMMENDED THE TRANSMISSION BE REPLACED FOR A SECOND TIME. DUE TO VEHICLE BEING OUT OF WARRANTY AND EXTENDED WARRANTY, DEALER WILL NOT OFFER GOOD FAITH GESTURE OR GOODWILL DEALER REPLACEMENT. VEHICLE WAS SERVICED AT RECOMMENDED MANUFACTURES INTERVALS. SERVICE HISTORY WAS PROVIDED TO DEALER BY OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261046March 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
THE TRANSMISSION ON MY ACURA CL-S WAS REPLACED @ 66K MILES UNDER THE RECALL. I JUST TOOK THE CAR IN FOR SERVICE (@132K MILES) AND THEY INFORMED ME IT NEEDS THE TRANSMISSION REPLACED AGAIN. I HAVE TO BUY TIRES AND BRAKES AS OFTEN AS TRANSMISSIONS AT THIS RATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259589February 22, 2009
VEHICLE SPEED CONTROL
CRUISE CONTROL WOULD NOT HOLD SPEED. EVERYTHING ELSE WAS NORMAL, THE CRUISE CONTROL LIGHT WOULD GO ON. UPON INSPECTION IT WAS FOUND THAT THE THROTTLE CABLE FROM CRUISE CONTROL SEPARATED FROM THE PLASTIC THROTTLE BODY PIECE. IT APPEARS TO HAVE BROKEN. INITIALLY THE DEALER JUST PUT A SMALL CLIP AS A TEMPORARY FIX, BUT IT ONLY LASTED A FEW DAYS. THE CRUISE CONTROL CANNOT ENGAGE AND THE COMPANY REFUSES TO ACCEPT THAT IT IS A MANUFACTURING DEFECT. EVEN THOUGH UPON CLOSER INSPECTION IT CAN BE SEEN THAT THERE IS NO WAY THE PART COULD HAVE BEEN DAMAGED BY SOMEONE HITTING THE PART. IT CAN BE CLEARLY SEEN THAT THE PART INITIALLY DEFORMED DUE TO VARIOUS STRESSES SUCH AS HEAT (BEING CLOSE TO THE MOTOR), AND WEAR. PICTURES AVAILABLE FOR FURTHER EXPLANATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255561January 19, 2009
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE KEY FOR MY 2001 ACURA CL CAN BE REMOVED REGARDLESS THE POSITION OF THE CAR'S AUTOMATIC TRANSMISSION SHIFT LEVER. IN OTHER WORDS, THE LOCK-OUT THAT SHOULD PREVENT THIS FROM HAPPENING IN ANY POSITION OTHER THAN "PARK" IS NOT FUNCTIONING. THIS HAS OCCURRED ALL THE TIME OVER A PERIOD OF SEVERAL MONTHS AND I UNDERSTAND THIS IS A PROBLEM ON OTHER HONDA MANUFACTURED VEHICLES. AS A RESULT OF THIS ISSUE, MY CAR ROLLED INTO MY GARAGE DOOR AFTER I HAD SHUT IT OFF AND GOTTEN OUT OF THE VEHICLE, HAVING MISTAKENLY LEFT IN "DRIVE". DAMAGE MINOR. I HAVE AN APPOINTMENT WITH THE DEALER FOR REPAIRS (HE DOESN'T BELIEVE ME). SINCE THIS IS A POTENTIALLY DANGEROUS SITUATION, A RECALL, OR AT LEAST AN OWNER ALERT, SHOULD BE CONSIDERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253651January 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DOES NOT SHIFT FROM FIRST TO SECOND GEAR RESULTING IN HIGH RPM STATUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249112November 18, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2001 ACURA CL. I WAS DRIVING IN TO THE DRIVEWAY, WHEN WITHOUT WARNING, THE TRANSMISSION ACCELERATED, BRAKES WOULD NOT OPERATE NORMALLY AND THE CAR HIT THE DRIVEWAY WALL VIOLENTLY WITH CONCOMITANT ABNORMAL SPEED. I CHALKED IT UP TO A ONE TIME EVENT. THE CAR SUSTAINED $6,000 IN FRONT DAMAGE. TODAY, LIKEWISE, AS I WAS DRIVING IN TO THE DRIVEWAY, THE CAR AGAIN STARTED ACCELERATING ON ITS OWN AND I ALMOST RAMMED IN TO THE NEIGHBORS ADJOINING FENCE/TREE. UPON REVIEW OF ALL THE COMPLAINTS LODGED AGAINST ACURA FOR TRANSMISSION FAILURE ON THIS PARTICULAR MODEL, I CAME TO REALIZE THAT THE VEHICLE IS OBVIOUSLY DEFECTIVE IN NORMAL TRANSMISSION OPERATION. I WAS NEVER NOTIFIED BY THE DEALER TO HAVE THE CAR CHECKED DUE TO EFFECTIVE RECALL ON TRANSMISSION FAILURES/OPERATION. MY ATTORNEY ADVISES ME TO PROCEED WITH LEGAL PROCEEDINGS. OBVIOUSLY, ACURA SHOULD BE NOTIFIED OF HORRIFIC CONSEQUENCES OF PERSONAL INJURIES AND PROPERTY DAMAGES THAT A DEFECTIVE TRANSMISSION NECESSARILY ENTAILS UNDER OTHERWISE NORMAL OPERATING CONDITIONS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10248994November 17, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1999 ACURA 2.3CL. THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION, EVEN WHEN THE VEHICLE WAS NOT IN PARK AND THE ENGINE WAS STILL RUNNING. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 03V423000 (ELECTRICAL SYSTEM:IGNITION:SWITCH). THE CURRENT MILEAGE WAS APPROXIMATELY 130,000 AND FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247585November 3, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1997 ACURA CL. WHILE DRIVING 65 MPH, THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. THE CONTACT ATTEMPTED TO MOVE TO THE SIDE OF THE ROAD AND THE VEHICLE RESTARTED. WHEN THIS OCCURRED, SHE HAD TO HOLD THE KEY IN THE IGNITION IN THE ON POSITION TO DRIVE TO HIS RESIDENCE. SHE ALSO HAD TO HOLD THE KEYS IN THE ON POSITION TO TAKE THE VEHICLE TO THE DEALER AND THEY STATED THAT THE IGNITION SWITCH WAS NOT WORKING. THE VEHICLE STALLED WITHOUT WARNING. THE WEATHER AND ROAD CONDITIONS WERE NOT A FACTOR. ONCE AT THE DEALER, THEY STATED THAT THERE WAS A RECALL; HOWEVER, HER VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246297October 21, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION STARTED MISSING SHIFTS INTO 3RD GEAR, ESPECIALLY WHEN UNDER LOAD, LIKE GOING UP HILL. TWO WEEKS LATER IT WON'T SHIFT INTO 3RD AT ALL. DEALER SAYS I NEED TO HAVE TRANSMISSION REPLACED. ONLY 62,000 MILES ON A VERY WELL TAKEN CARE OF CAR. HONDA AGREED TO REPLACE SOME OF THESE MODEL YEAR TRANSMISSIONS, BUT NOT ALL OF THEM. ANECDOTAL INFORMATION, BUT IN SPEAKING WITH A NON ACURA RELATED TRANSMISSION SHOP, HE KNEW EXACTLY HOW MY PROBLEM MANIFESTED ITSELF, AND WHAT IT WAS, WITH ONLY THE MODEL YEAR. CLEARLY HONDA SHOULD BE FORCED TO EXTEND THEIR SERVICE COVERAGE TO AT LEAST THE BALANCE OF THE 2003 MODEL YEAR IF NOT BEYOND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245665October 16, 2008
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2001 ACURA CL. THE VEHICLE HAS MICHELIN AS SPORT TIRES (NA), SIZE 255/35ZR20 97Y. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO VIBRATE UNCONTROLLABLY. UPON RETURNING HOME, THE CONTACT NOTICED THAT THE TIRE TREAD WAS BECOMING WORN. THE MANUFACTURER STATED THAT THE TIRES WERE NOT RECALLED. THE DEALER HAS NOT BEEN NOTIFIED AND THE TIRES WERE NOT REPLACED. THE CURRENT MILEAGE WAS 151,000 AND FAILURE MILEAGE WAS 150,000. UPDATED 11/6/08 *CN UPDATED 11/10/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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