2021-2023 Tesla Model Y Interior Camera Replacement
Tesla has released Service Bulletin SB-24-17-005 R1 for 2021-2023 Model S, Model X, and Model Y vehicles. This bulletin addresses a condition where the interior camera's performance for driver attentiveness detection is reduced in low-light conditions, requiring camera replacement.
Gilt auch für
- Tesla Model S
- 2021–2023
- Tesla Model X
- 2021–2023
- Tesla Model Y
- 2022–2023
Introduction
Tesla has released Service Bulletin SB-24-17-005 R1, a campaign bulletin addressing a specific condition related to the interior camera in certain 2021-2023 Model S, Model X, and Model Y vehicles. This bulletin, issued on January 16, 2025, supersedes a previous version, SB-24-17-005, dated September 20, 2024. The update includes information for the EMEA region and parts for right-hand drive vehicles. This document provides technical diagnosis and repair procedures for technicians, particularly relevant for the Tesla Model Y interior camera system.
What is the issue?
The core issue identified in Service Bulletin SB-24-17-005 R1 concerns the interior camera in affected vehicles. Specifically, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance when operating in low-light conditions. This means that the system designed to monitor driver attentiveness, including the Tesla Model Y interior camera, may not function optimally under certain lighting conditions, potentially impacting features that rely on this detection.
What is the fix?
The prescribed correction for this issue is the replacement of the interior camera. This procedure is identified by correction code S012417005. The estimated time for this repair varies slightly by model: 0.12 hours for Model S and Model X, and 0.06 hours for Model Y. This ensures that the new interior camera will provide improved driver attentiveness detection performance, especially in low-light environments.
Required Parts
To perform the interior camera replacement, technicians will need specific parts. The general parts required include:
- 1011416-00-B: SCR,M3-0.5X8,PH,TRX-T10,STL,ZNC,PATCH (Quantity 2)
Additionally, specific interior camera parts are required depending on the vehicle model and drive configuration:
- For Model S and X:
- 1588124-S0-J: INTERIOR CAMERA, IR (LHD) (Quantity 1)
- For Left-Hand Drive Model Y: One of the following:
- 1588124-80-I: INTERIOR CAMERA, IR (LHD) (Quantity 1)
- 1588124-S0-I: INTERIOR CAMERA, IR (LHD) (Quantity 1)
- For Right-Hand Drive Model Y: One of the following:
- 1588124-81-1: INTERIOR CAMERA, IR (RHD) (Quantity 1)
- 1588124-S1-1: INTERIOR CAMERA, IR (RHD) (Quantity 1)
Tesla advises that these part numbers were current at the time of publication and recommends checking the Parts Catalog for the latest revisions.
Repair Procedure Summary
The repair procedure for replacing the interior camera involves following Service Manual procedure 17241602. This detailed procedure is applicable to Model S, Model X, and Model Y vehicles. Technicians are instructed to consult the service manual for comprehensive, step-by-step instructions to ensure proper installation and calibration of the new interior camera. This ensures the Tesla Model Y interior camera functions correctly after the service.
Important Notes for Owners
Tesla explicitly states that Service Bulletin SB-24-17-005 R1 addresses a non-safety-related condition. This means that while the issue impacts the performance of the driver attentiveness detection system, it is not considered a direct safety hazard requiring an immediate recall. Tesla is not notifying consumers for this type of bulletin. Owners of affected 2021-2023 Tesla Model Y, Model S, or Model X vehicles experiencing this condition should contact a Tesla service center to schedule the interior camera replacement. This service can potentially be performed via mobile service where permitted.
Source: NHTSA ID: 11013482
Frequently Asked Questions
- What is Service Bulletin SB-24-17-005 R1 about?
- Service Bulletin SB-24-17-005 R1 from Tesla addresses a condition where the interior camera in certain 2021-2023 Model S, Model X, and Model Y vehicles has reduced driver attentiveness detection performance in low-light conditions. The bulletin outlines the procedure to replace the interior camera to resolve this.
- Which Tesla models are affected by the interior camera issue?
- This service bulletin applies to 2021-2023 Tesla Model S, Model X, and Model Y vehicles. Owners should check their VIN or vehicle profile to confirm if their specific vehicle is included.
- What is the symptom of the interior camera problem?
- The primary symptom is reduced driver attentiveness detection performance by the interior camera, particularly in low-light conditions. This might affect features that rely on the camera's ability to monitor driver attentiveness.
- Is the interior camera issue a safety recall?
- No, Tesla explicitly states that Service Bulletin SB-24-17-005 R1 addresses a 'non-safety-related condition'. This means it is not considered a direct safety hazard, and Tesla is not notifying consumers through a recall letter.
- How long does the interior camera replacement take?
- The estimated time for the interior camera replacement procedure (correction code S012417005) is 0.12 hours for Model S and Model X, and 0.06 hours for Model Y.
What Tesla Model Y owners report
Counted from the records in our database across 7 model years.
- 4,325
- Owner complaints
- 43
- Recalls
- 146
- Service bulletins
- 588
- Crashes reported
- 26
- Fires reported
- 403
- Injuries reported
The 2021 model year
1,096 complaints, the 2nd most of 7 model years on file. Owners reported 90 crashes, 6 fires and 26 injuries for this year, which also has 23 recalls on file.
Electrical System, the system this article covers, accounts for 571 of 4,325 complaints (13%), including 153 for 2021.
Complaints by model year
| 2020 | 283 | |
|---|---|---|
| 2021 | 1,096 | |
| 2022 | 874 | |
| 2023 | 1,194 | |
| 2024 | 335 | |
| 2025 | 109 | |
| 2026 | 434 |
Most-reported systems
- Forward Collision Avoidance — 1,975
- Vehicle Speed Control — 589
- Service Brakes — 576
- Electrical System — 571
- Steering — 490
Latest recalls for the 2021 model year
- 26V507000 — Exterior Lighting (Aug 2026)
- 26V283000 — Back Over Prevention (May 2026)
- 24V935000 — Tires (Dec 2024)
Recent owner reports about electrical system
This vehicle presents a safety risk because it can lose power unexpectedly while driving in traffic. The 2021 Tesla Model Y Long Range currently displays alert BMS_a074 and will not charge above approximately 32%.
Read owner complaints →On October 1, 2026, immediately after my 2021 Tesla Model Y installed Tesla software update 2026.32.7, the driver-assist computer entered a continuous boot loop.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
Related Articles
2021 Tesla Model Y: Recalls, Issues, and Bulletins
The 2021 Tesla Model Y has been subject to numerous recalls addressing critical safety concerns, including suspension fractures, camera cable defects, and software issues affecting driver assistance systems and pedestrian warnings. While no owner complaints or federal investigations have been…
2021-2024 Tesla Model Y Owner's Manual Content
Tesla Model Y vehicles do not come with a physical owner's manual. Instead, all owner's manual content is integrated into the vehicle's software and displayed on the touchscreen, customized to your specific vehicle configuration and software version.
2021-2022 Tesla Model Y Tow Hitch Retrofit Issue
A manufacturer communication indicates that certain 2021-2022 Tesla Model Y vehicles, specifically those that underwent a tow hitch retrofit in service, might need a replacement LH Body Controller Module.
2021-2024 Tesla Model Y Owner's Manual TSB 10252959
This article details Manufacturer Communication 10252959, a Technical Service Bulletin (TSB) from Tesla regarding the Owner's Manual for 2021-2024 Model Y vehicles. It provides essential information for owners seeking updates or clarifications on their vehicle's documentation.
2021-2024 Tesla Model Y Owner's Manual TSB
This technical service bulletin (TSB) for the 2021-2024 Tesla Model Y, identified by NHTSA ID 10252953, pertains to the vehicle's Owner's Manual. It highlights the importance of this essential documentation for understanding your vehicle's features and operation.
Leave a comment
Comments are moderated and may take a moment to appear. Only your first name and the initial of your last name are shown publicly.
Comments
Be the first to comment.