2022 Jeep Compass Uconnect Malfunctions & Software Update

Symptoms of Uconnect Radio Malfunctions in the 2022 Jeep Compass

Owners of the 2022 Jeep Compass may experience a variety of issues with their Uconnect radio system. This manufacturer communication, NHTSA ID 10247999, identifies numerous symptoms that can indicate a software problem. If you are experiencing any of these, your vehicle may benefit from a software update. This information is vital for understanding the 2022 Jeep Compass manufacturer_communication.

Common reported malfunctions include:

• "Voice Recognition (VR) inoperative"
• "Phone browse seek inoperative"
• "Profile screen crashes"
• "Radio display inoperative (rear view camera still operable)"
• "Overlapping media icons"
• "Keyboard not working properly in Arabic"
• "Unable to add new widgets pages when set to Arabic language"
• "Radio operation system notification shown"
• "End call popup inoperative"
• "Drop in volume levels"
• "Phone Repetition in cluster inoperative"
• "Black screen (rear view camera still operable)"
• "Media sources not displayed"
• "Autoplay inoperative when device is connected via USB"
• "Radio reset (rear view camera still operable)"
• "Navigation page blank"
• "Incorrect 9Vehicle in Motion9 HMI message displayed"
• "Text overlap with media source favorites"
• "Keyboard remains on"
• "Notification menu not displayed"
• "Status bar blank"
• "No audio from media source"
• "Wireless Android AutoT and CarPlayT inoperative"
• "Phone contact name misaligned"
• "Incorrect POI navigation routing"
• "Media source text misaligned"
• "Radio favorites inoperative"
• "Vehicle menu not accessible with Ignition on"
• "Screen turns off during ?Assist Call? (rear view camera still operable)"
• "Phone call does not transfer at ignition off"
• "SXMT radio inoperative"
• "Radio off setting malfunctioning"
• "Memory seat recall missing"
• "Climate settings not matching hardkeys"
• "Media sources will not change"
• "Two media sources highlighted"
• "Wi-Fi Hotspot inoperative"
• "Unable to delete user profile"
• "Missing Uconnect phone contacts"
• "Uconnect phone inoperative"

The Solution: Uconnect Software Update R26.17

To address these widespread Uconnect issues in the 2022 Jeep Compass, a Firmware Over The Air (FOTA) update is available. This update upgrades the radio software from older versions R17.98 or R17.99 to the newer, more stable R26.17 software version. This update is designed to resolve the various operational glitches and improve the overall functionality of the infotainment system.

How to Get the Update

This manufacturer communication provides an overview for service technicians on guiding customers through the update process. The update is delivered via Firmware Over The Air (FOTA), meaning it can be downloaded and installed wirelessly. Owners should follow the instructions provided by their vehicle's Uconnect system or consult their dealership for assistance with the R26.17 update.

Important Note from the Manufacturer

The original manufacturer communication includes an incomplete note: "NOTE: Vehicles currently at radio". While the full context is missing, this likely refers to specific conditions or versions of radio software that may require particular attention or different update procedures. Owners should be aware of this potential nuance and consult their dealer if they have questions about their current radio software version. This information is crucial for any 2022 Jeep Compass manufacturer_communication.

Source: NHTSA Manufacturer Communication 10247999