2022-2024 Hyundai Ioniq 5 / Ioniq 6 Charging Issue TSB
Hyundai Technical Service Bulletin 24-01-051H (Service Campaign 9B5) addresses a charging logic issue in certain 2022-2024 Hyundai Ioniq 5 and 2023-2024 Ioniq 6 vehicles. Owners may experience interrupted charging sessions or reduced charging speeds when using a 240V AC (Level 2) charger. A…
Ahmet Topcu2023 Hyundai Ioniq 5
Gilt auch für
- Hyundai Ioniq 5
- 2022, 2024
- Hyundai Ioniq 6
- 2023–2024
Symptoms
Owners of certain 2022-2024 Hyundai Ioniq 5 (NE1) and 2023-2024 Hyundai Ioniq 6 (CE1) vehicles may notice a specific Hyundai Ioniq 5 charging issue when using a 240V AC (Level 2) charger. The primary symptoms include an interrupted charging session or a lower-than-expected charging speed. This behavior is a protective measure by the vehicle to prevent potential damage to the charging cable connection.
What's Being Fixed
Hyundai Technical Service Bulletin (TSB) 24-01-051H, also known as Service Campaign 9B5, addresses this charging anomaly. The campaign involves updating the software logic for the Vehicle Charging Management System (VCMS). This update is designed to prevent the charging interruptions and slow speeds, allowing the vehicle's charging to return to full capacity once the system stabilizes.
Specifically, the update targets the "NE EV VCMS CHARGING CONDITION SOFTWARE LOGIC IMPROVEMENT" for Ioniq 5 (Event #1051) and the "CE EV VCMS CHARGING CONDITION SOFTWARE LOGIC IMPROVEMENT" for Ioniq 6 (Event #1071). The affected Ioniq 5 vehicles were produced between October 4, 2023, and December 18, 2023, while Ioniq 6 vehicles were produced from December 14, 2022, to December 25, 2023.
Important Warnings for Owners
Hyundai has issued several critical notices regarding this service campaign:
- Dealers are mandated to perform Service Campaign 9B5 on all affected vehicles before customer retail delivery and whenever an affected vehicle is in the shop for any maintenance or repair.
- To prevent potential damage to IONIQ vehicles, this service campaign can only be performed by IONIQ certified dealers.
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Frequently Asked Questions
- What is Service Campaign 9B5?
- Service Campaign 9B5 is a Hyundai initiative, detailed in TSB 24-01-051H, to update the Vehicle Charging Management System (VCMS) software in certain Ioniq 5 and Ioniq 6 models. This update resolves issues related to interrupted or slow Level 2 AC charging.
- Which Hyundai models are affected by the charging issue?
- The **Hyundai Ioniq 5 charging issue** affects certain 2022-2024 Hyundai Ioniq 5 (NE1) and 2023-2024 Hyundai Ioniq 6 (CE1) vehicles. Specifically, Ioniq 5 models produced between October 4, 2023, and December 18, 2023, and Ioniq 6 models produced from December 14, 2022, to December 25, 2023, are covered.
- What should I do if my Hyundai Ioniq 5 or Ioniq 6 has this charging problem?
- If your vehicle exhibits an interrupted charging session or lower charging speed with a 240V AC (Level 2) charger, you should contact an IONIQ certified Hyundai dealer. They will perform the necessary VCMS software update under Service Campaign 9B5 (TSB 24-01-051H) to correct the issue.
- Is there a specific fault code for this charging issue?
- While the TSB does not list a specific DTC (Diagnostic Trouble Code) for the owner-facing symptom, the software improvements are identified by Event #1051 for Ioniq 5 (NE EV VCMS CHARGING CONDITION SOFTWARE LOGIC IMPROVEMENT) and Event #1071 for Ioniq 6 (CE EV VCMS CHARGING CONDITION SOFTWARE LOGIC IMPROVEMENT).
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